The Grill Room at The Kirby House
The food was fantastic. It was slightly expensive, but the quality was definitely worth the price. We went early, so it was quiet, and not busy. We have been later previously, and I would definitely recommend having a reservation.
Our server was spectacular! Bartender went above and beyond by making a drink specifically as requested! We will be back
Been there before and had a great experience. This time we sat at a high top by the window which would have been awesome. However a speaker was above our head and music was loud and not what you would expect at a higher end restaurant. We had to send two meals back as one was lukewarm and other did not have any flavor (they added some spice). When they came back they were satisfactory. Waitress did a great job - she saved the night.
Food was excellent, and service by our waiter, Ben, was superb.
He was helpful, and had a very kind and gracious spirit that made us feel welcomed.
Food was excellent. I would have expected our server to be a little more attentive
This place is amazing. We have eaten here 3 times so far and each time the service and food are amazing!
I visit this establishment every year during the Coast Guard Fest. And as usual the service is outstanding and the food is excellent with great presentation! Would highly recommend!
Seasonal berry salad was excellent. We split an entree that was delicious.the waitress was friendly and gave us lots of information about the area. We will definitely go back for another visit this trip
Always FANTASTIC! Excellent food service always clean and give the feel of being in a larger City with the professionalism of the management and staff.
Good food but not great food for the price and over priced drinks service was mediocre at best
We very much enjoyed having dinner at the grill room. The food was excellent. We had the filet and scallops. All was presented very well and the Cabernet house wine was very good. The background music was to our liking. Not too loud and soft enough to appreciate the selections. Kate waited on us and was very good. She helped us through the menu as needed. And the dessert was great, a pineapple upside down cake with key lime pie. When in the area we will definitely stop in for dinner.
Bad service, slow food to come out, appetizer came out with our main course, gave us water originally that had been sitting from previous reservation that didn’t show up
Both our steaks were ordered medium rare and came out well done. The waiter was good and handled everything fine. Even when our steaks were cooked properly, they were lack luster. We were disappointed.
The food was okay, nothing unusual. The service on a slow Monday night was SLOW. Our waiter was not attentive at all ? We waited about 15 minutes for him to remove our dinner plates when we obviously were finished. He came back later asking if we would like to see the dessert menu. We said we would. We all decided to forego dessert and placed the dessert menu near the edge of the table so he could see it. We had to ask another employee if she could get our bill as we had waited 15 minutes for our waiter to come back to see if we wanted dessert, or to bring our bill. I also wonder why they ask if you are celebrating anything. We were, but no mention was made of it by the waiter or staff?
Wonderful meal and superb service! The food was absolutely phenomenal. I had the mango coconut prime rib and my boyfriend had fillet mignon. Definitely recommend getting an appetizer and bread as well with a bottle of wine. Everything we tasted was just delicious. The server made really good recommendations and we can’t wait to come back
We have been going to the Grill Room for the past 14 years for our anniversary dinner. The food is always great, and the service is excellent. Will be going back next year for the 15th year and our 25th anniversary!!
Great place for a special occasion meal. A bit pricey. Our waiter, Ben, was outstanding. He was knowledgeable, professional, and efficient. Our meals came quickly and were very tasty and substantial portioned.
Our favorite restaurant in west Michigan. Never lets you down
The grill room was very delicious, it is a great place to take a loved one for an anniversary dinner.
Poor service. Food nothing special. Bartender seemed very under qualified
My wife and I chose the Kirby for a nice dinner with no special occasion. We dined at 7pm and the restaurant was half full. Our waiter, Ben, was outstanding and respectful of our conversation. My wife and I both had steaks and were pleased with our choices.
Noise level from the recorded background music was way too loud at first, but Ben turned it down immediately.
Wine choices were also excellent. We will go back again, as the Kirby House Grill remains a favorite.
Great service and delicious food! Nice place to have a quiet dinner or to celebrate a special occasion.
Very good meal,the best prime rib Weve ever had. Our waitress,Desiree was outstanding.
The Grill Room is always consistent and is an very enjoyable experience.
Meal was good. Steak was over cooked. Wine selection was decent. Waiter was pleasant and attentive. Setting was perfect for a relaxing evening. Enjoyed dessert the most.
Great server, Ben who didn’t rush me, could talk about the various dishes, and provide suggestions
Typically the service is excellent at the Grille Room. This day was the exception. The restaurant was very busy as this was Valentine’s Day weekend. Unfortunately our server was also the bartender. This resulted in slow service (two hours) to have the entree served. To add to the issue is that the meal was cold.
Came in 5 minutes before our reservation time of 5pm and weren’t greeted very kindly. Food quality went down from the last time I had eaten there (menu had changed). For the price of the meal, it wasn’t worth it.
Steak was perfect. Salmon a little over cooked Our waitress was excellent. Too a little longer than I expected for our dinner order to be taken.
The prime rib served only on Friday and Saturday is terrific. Truly prime rib that has been expertly roasted is not available on many menus these days. Kirby Grill Room captures the flavor and tenderness that once made it the go-to favorite for a special evening out.
The service was incredibly slow but I figured it was because it was semi-busy, but then I heard the same complaint from multiple friends from different evenings. Also, the food was subpar from past experiences. The meat was over cooked and over seasoned which was a shame because it was amazing in the past. I’ll give it another shot but my expectations will be lowered.
Valentines Day 2019..............poor service and very slow delivery for all parts of the evening.
Food wqs a bit underseasoned. Restarauant was loud due to several staff congregating around bar and chatting/laughing while waiting for customers
Our server was great! She did a great job of being attentive but leaving us time to talk.
It was my daughters birthday and it was not busy at all. It began fine but once a couple other tables came we could not get service. We needed to be gone by a certain time and so we told our server and they were unable to process our rewards- then free bday dessert was 30 mins later and we had to take it to go. Steaks were chewy and fatty and it was very expensive for what we got. Sadly- it was her first experience there and I will be hard pressed to spend that money again with so many other choices.
Very hospitable waiters with nice atmosphere. Prime rib was delicious. Service was excellent. All in all a very nice place for special occasions.
Very good food and drink.
We celebrated New Years Eve at the grill room. It was a good experience. The food was good, the service was excellent the ambiance was ok.
They were not that busy but must have been very short staffed. Very slow. Waited on drinks,both rounds, way too long. Waiter cleared the tBle, we have half our sides leftover and asked for a box. He threw the food out then apologized he misunderstood?!