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About The Grill on the Alley - San Jose

Inspired by the legendary grills of New York, Chicago and San Francisco, The Grill on the Alley features favorite American classics.Hardwood floors, white table clothes, leather booths and white-jacketed waiters create a truly unique dining experience. The knowledgeable, friendly staff will guide you through the 500-plus wine offerings and extensive menu featuring Kobe Beef, USDA Prime Steaks, Fresh Seafood and American classics like Braised Short Ribs and Chicken Pot Pie.

172 South Market St.
San Jose, CA 95113
View Larger Map

Dining Style:
Fine Dining

Cuisines:
Steak, Seafood, American

Hours of Operation:
Mon-Thurs: 11:30am-10:00pm
Fri 11:30am-11:00pm
Sat: 5:00pm-11:00pm
5:00pm-9:00pm, Sun
The bar remains open after the dining
room closes and features a late-night bar menu.

Happy Hour:
in the bar
4:00pm-7:00pm, Mon-Fri
5:00pm-7:00pm, Sat-Sun

Cross Street:
b/w San Fernando & San Carlos

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(408) 294-2244

Website:
http://www.thegrill.com/sanjose

Entertainment:
Walking distance to all downtown night clubs, hotels, theaters, and convention center.

Catering:
Take-out & catering available.

Parking Details:
2 hour validation before 6:00 PM Monday-Friday in city lots.

Public Transit:
Light Rail, Bus

Executive Chef:
Andy Hatcher

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine

Special Events & Promotions:
The Grill on the Alley Private Rooms are available for all your event needs from business meeting to rehearsal dinners.

Private Dining

Complete with two private dining rooms, The Grill on the Alley can host groups up to 60 guests in an intimate setting. Specializing in professional and intimate service, The Grill offers private dining every day of the year.

The Grill on the Alley - San Jose Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.2

service

4.2

ambience

4.3

value

3.7

Noise

Moderate

75% would recommend it to a friend

Good for a Date (28)
Special Occasion (27)
Romantic (23)
See All
Good for Anniversaries (20)
Pre/post Theatre (15)
Notable Wine List (15)
Fit for Foodies (14)
Good for Birthdays (12)
Quiet Conversation (11)
Business Meals (10)
Good for Groups (7)
Bar Seating (6)
Cozy (6)
Happy Hour (6)
Great for Lunch (5)
Fun (4)
Handcrafted Cocktails (4)
Healthy (4)
Neighborhood Gem (4)
Seasonal (4)
Vibrant Bar Scene (4)
Authentic (3)
Late-night Find (3)
Tasting Menu (3)
Worth the Drive (3)
Casual (3)
Comfort Food (2)
Gluten Free Options (2)
Great for Outdoor Dining (2)
Quick Bite (2)
Creative Cuisine (1)
Disabled Access (1)
Hot Spot (1)
Live Music (1)
Live Sports (1)
People Watching (1)
Sunday Lunch (1)
Good Vegetarian Options (1)
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1195 reviews
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·Dined 4 days ago

Rushed through dinner. Pre fixe menu for valentine dinner. Ordered cocktails and the waiter asked if we were ready order. We said maybe appetizers. The waiter says might as well order everything since things are not served one right after another. Surprise! The appetizer arrived before our drinks. As soon as we finished our appetizer the main course arrived. So far have not been able to finish our drinks so we can order wine. End of main course we order wine. He brings the wine and we are finished our dinner. He picks up the plates and serves desert within 30 seconds. Valentines dinner lasted 45 minutes! Food good, not anything spectacular that can't be had a many other restaurants. Sat us in a room next to the main dining room that had zero ambiance. Next year's celebration will NOT be The Grill.

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food3
ambience2
service3
value3

vip
 (San Francisco)·Dined 4 days ago

The music was not appropriate for a class steakhouse. Piano music would have been more appropriate

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food4
ambience3
service5
value3

 
 (San Francisco)·Dined on February 12, 2018

The service and the food were amazing! We brought our 3.5 year old daughter along for a nice dinner, and she was very pleased. She loved the popcorn shrimp and my lobster bisque. I was glad that I ordered the salmon grilled. It was one of the best I've ever had at a restaurant. My husband was a little disappointed that they only had two orders of the John Dory available, and of course, they had already been ordered. But he was extremely happy with the burger. They even surprised us with an anniversary dessert! This was our second time here and we will definitely be coming back!

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food5
ambience4
service5
value4

 
·Dined on February 11, 2018

Last Saturday night I took my wife to Grill in the Alley to celebrate her 66 Birthday. This has been our go to place to celebrate Birthdays. Last Saturday night we had Ryan and Crystal for our team servers. By the end of the meal Ryan was acting like a complete JERK! Here is what happened: we ordered drinks, a soup, and our dinners. My wife never received her soup, and when I had asked what happened to my wife's drink order he said he would check with the bar. We asked Crystal about the AWOL drink, she said she would check with Ryan. Five minutes later the drink arrived. When our dinner's arrived I had asked for a second drink, and about 15 minutes later I had to ask Crystal again, if she could check on the status of my drink. When Ryan finally brought the drink, I was finished with my dinner. However, here is the reason why I earlier referred to Ryan as a jerk. When he placed the glass of wine on the table he made it a point to place it right in front of me and clicking my empty dinner plate. My wife thought it was a intimidation tactic. I kind of ignored the incident, since I am a fairly big guy and was on a Special Ops team in the Army. In hindsight, it was a jerk face move! My wife's broccoli was not grilled as advertised on the menu, but steamed. For dessert we ordered the peach cobbler and decaf coffee. The cobbler was pretty good, but the coffee in the carafe was ice cold. (Not sure why, nor do I understand). When we received our bill, the soup which we never received was still on the Bill, and Ryan stated he forgot to take it off the Bill. Ryan seemed to be preoccupied or maybe overworked while we were there. Crystal was the Star of the night. When we had asked for her assistance, she always answered in the affirmative, and with a great smile. I was very surprised by our visit to Grill in the Alley! In the past we have always used Grill in the Alley as our Gold Standard to measure other restaurants service and food quality.

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food5
ambience4
service1
value4

 
 (San Francisco)·Dined on February 11, 2018

we typically love coming here for special occasions and great steaks. this time was a little dissapointing because our steaks were cooked more than we liked and my steak was more salty than normal. our servers were not as attentive as usual and in the past when our main meal was finished, they'd scrape up the bread crumbs but not this time even though they saw me doing it with the dessert menu.

Tags: Romantic, Quiet Conversation, Fit for Foodies, Special Occasion
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food3
ambience4
service3
value3

vip
 (Kansas City)·Dined on February 9, 2018

The Grill is always a treat. I dined there this Thursday and met Theresa, the superstar server. I went with the filet and it was amazing. Love the spicy rub they use. The size-12 baked potatoes are killer. The half portion of the featured salad was perfect.

My only complaint was about the WiFi. Dining alone, I like to use my phone during my meal. I never could connect to restaurant's system, even though I sat nearby a week ago and it worked. The new GM stopped by and tried to help, to no avail. When you go to a first class restaurant, you want everything to work perfectly. I'm surprised the GM didn't offer to buy me a drink or dessert to compensate fo my inconvenience. I'm still waiting!

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food4
ambience3
service5
value3

 
 (Pittsburgh)·Dined on January 31, 2018

The appetizers were phenomenal- we ordered the seafood tower (large size) with fresh lobster tails, mussels and shrimp. Two thumbs up for the appetizers!

Main course... man what a letdown. We thought the steaks would be amazing and once we got them, the porter steak looked like a steak I could get from Longhorn Steakhouse for $20.

Overall atmosphere is amazing but is it worth it...? I am not sure...

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food1
ambience5
service5
value2

vip
 (Dallas)·Dined on January 30, 2018

This was a terrible choice. We came here looking for a decent steak. The "Team Service" offered was not existent. We ordered sparkling water as we sat in and it took them about 10 minutes to get us the water. I ordered a medium rare NT steak that was well over medium, and even though the manager offered to replace it, I decided not to accept it because I was already half way. In general service was very slow. I have to say that the calamari were good. I will not come back.

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food2
ambience2
service2
value1

vip
 (San Francisco)·Dined on January 27, 2018

Great food, service and wine! We can always count on The Grill for consistent high quality dining e perience.

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food5
ambience4
service5
value4

 
 (San Francisco)·Dined on January 27, 2018

I love the atmosphere from the bar to the dining room. Friendly staff but all talk and little action. We expected to have a complete dinner from cocktails, apps, salad, entree, dessert & cappuccinos. We waited so long to order & then waited & waited for our seafood platter that we even considered leaving. The platter was delicious & presentation perfect. That’s what kept us there along with requesting to chat with the manager. With a change in our waiter things picked up in a pleasant direction. Our salads, entrees & dessert were good however at this point our mood had been slightly comprised. Overall we left happy because of our company & we were full.

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food4
ambience4
service2
value3

 
 (Palm Springs)·Dined on January 27, 2018

Showed up for our reservation for five people. They tried to put us on a corner adjacent to the kitchen, up against another table where we could barely get in and the service passway. Even though there were other tables available, the Mgr said they could not accommodate us. He said next time we make a reservation we “need to request a quiet table.” Noted

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food1
ambience1
service1
value1

 
 (Los Angeles)·Dined on January 23, 2018

TGOTA is one unit of a notable chain of high end steakhouses. These restaurants have a standardized look, courteous staff, and generally well prepared food. We had an excellent iceberg lettuce wedge with tasty blue cheese dressing. The dish was more than two could eat. We had a chicken pot pie. Almost all chicken with a few peas and carrots. Very good sauce. The cpp crust was excellent. The dish was very good. We had a petite NY strip. 12 oz which pretty big these days. The alternative was 16 oz. the only problem was the meat was not juicy and tender. Cheese cake dessert was good. We have eaten at LA and Thousand Oaks versions of this restaurant which seem better. 18 years ago when we are at this San Jose restaurant I had the best steak ever then it now. We are dealing with the bits and grits. Go and try it. See what you think.

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food4
ambience3
service4
value3

vip
 (Atlanta)·Dined on January 23, 2018

Excellent meal and services

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food5
ambience4
service5
value4

 
 (San Francisco)·Dined on January 20, 2018

Great! The waiters were attentive. The wine was superb and the food was delicious ..

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 19, 2018

Fabulous cocktails, food and service. Made the birthday girl feel special and were respectful of the play we needed to rush out for.

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food5
ambience5
service5
value5

vip
 (Montreal)·Dined on January 17, 2018

The service and food were phenomenal. Definitely recommend to anyone looking for fine dining

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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 15, 2018

Best steak in town! Filet mignon perfectly prepared. This is the place to go.

Tags: Great for Lunch, Notable Wine List
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food5
ambience5
service4
value4

 
 (San Francisco)·Dined on January 13, 2018

Noise level through the roof!
Food is presented like Hospital food on a plate!
Servers kept forgetting things again and again: forgot to bring napkins, brought Luke warm coffee, forgot to bring the dessert menu , generated bill before we even looked and or ordered dessert!
Food is over priced, boring in presentation but well cooked and flavorful!
I would not go back on my own dime!
There are no exciting Resteurant’s in San Jose CA ...it seems!

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food3
ambience2
service3
value2

 
 (San Francisco)·Dined on January 13, 2018

Very disappointing. It was rated number 1 on Trip Advisor for steakhouses in San Jose and I thought that was a good reference for my steak-loving husband’s Birthday.
He started with a wedge salad which arrived with a lot of hard, inedible core. My spinach salad was okay but all of the “goodies” were buried under the spinach. I didn’t find them until I was halfway finished. My husband’s ribeye looked more like a NY steak and was fatty and flavorless. My short ribs arrived lukewarm. Dessert options were uninteresting and hubby wasn’t even offered a dessert for his birthday. Our tab, including a $150 bottle of wine and a $60 tip (not really much extraordinary effort by either person on our serving team) exceeded $350. I cringe thinking about how much we spent for a mediocre, at best, dining experience.
I’m a good cook and have high expectations when dining out. The Grill did not meet them.

Tags: Happy Hour
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food2
ambience2
service3
value1

 
 (San Francisco)·Dined on January 13, 2018

Enjoyed the Filet Mignon but drink service was a little slow so would have enjoyed one more glass of wine.

Tags: Notable Wine List
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food5
ambience4
service4
value3

 
 (Orange County)·Dined on January 5, 2018

Lobster was a bit chewy, food came out way before we finished our appetizer, and there was a limited dessert option for gluten free guests. Overall, for the price, we were a bit disappointed.

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food3
ambience4
service3
value3

 
 (New York Area)·Dined on January 5, 2018

Three of us traveled from New York to the National Figure Skating Championships in San Jose and stayed at the Fairmont Hotel in which The Grill was located. Although we were delayed past our reservation and arrived within an hour of closing because of the skating, our host accommodated us seamlessly and assured us that we would not be rushed. We weren't, ans had a relaxing, delicious, and memorable dinner.

The Grill employs a "team service" approach, so we had two main servers who coordinated between themselves expertly. Both servers were knowledgeable and, maybe more importantly late in the evening, fun. Fantastic wine recommendations, witty banter, and quick to check if everything was going well.

New York Strip, Petit Filet, and T-bone were all stellar, perfectly cooked. Sides of shaved grilled asparagus and light crispy onion rings were hot and well-timed. The beef was first-rate. The featured wine from Duckhorn complemented the meat beautifully.

We enjoyed this dinner so much we returned after the last night of the competition (10:30pm) to eat in the bar. Whiskey list gets to the point quickly; the scotch list is more expansive. When I'm in San Jose again, I'm heading to The Grill, regardless of where I'm staying. In skating terms, The Grill landed a quad lutz perfectly.

Tags: Notable Wine List
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 5, 2018

Was a bit over priced for the quality of the food...

Tags: Good for a Date, Good for Anniversaries
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food3
ambience5
service5
value1

vip
 (San Francisco)·Dined on December 31, 2017

Food and staff were excellent. We particularly loved the Prime Rib and the John Dory entrees . We were disappointed with the Chocolate Bread Pudding dessert, though.

Tags: Notable Wine List, Good for a Date, Neighborhood Gem, Good for Anniversaries
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food4
ambience5
service5
value4

vip
 (San Francisco)·Dined on December 31, 2017

Went here for NYE- it was not up to it's usual standards. Prix Fix menu did not have a vegetarian entree- they did make a pasta dish for the guest. Steak was overcooked and dry, desserts both served cold- much better when we asked them to warm them up ( bread pudding in particular). Would not come again with a Price Fix menu- much better ala carte.

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food3
ambience3
service3

 
 (San Francisco)·Dined on December 31, 2017

Yes, it was New Years Eve..... and the waitress was VERY pleasant and attentive ..... BUT .... cocktails came AFTER the soup and salad were served. Prime rib was excellent (good portion and prepared just right. However, a total of four "miniature carrots" was the side vegetable with the meals. The side of au gratin potatoes was OK. Creme Brulee for dessert was a disappointment...little taste with a soggy crust.

Would I return...yes (we visit multiple times a year).... however not for a holiday "peak" meal. This was a $350+ meal for two .... not well spent.

Tags: Good for Anniversaries
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food3
ambience3
service4
value3

 
 (Dallas)·Dined on December 31, 2017

This restaurant is over rated. It was great before and now it's going down the hill. The meal was charged for $75 and it was not worth of any dimes.
The salmon and mashed potatoes tasted blah. I cook better than that.

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food1
ambience3
service1
value1

 
 (San Francisco)·Dined on December 29, 2017

We were really disappointed with our meal at the Grill. The hostess and serving staff were sophomoric, the food was average, the restaurant was dirty (dust off the expresso machine, for Pete’s sake!), and the food was over the top expensive for a place with the defects described above. When you spend $55 dollars for a single steak on a plate and when a single glass of wine costs as much as you’d pay for a bottle elsewhere , you have the right to expect a clean, pleasant, delicious, professional dining experience. This place was definitely not worth the price.
Note about the Fairmont itself: what has happened to this hotel, which has always been known for luxury and sophistication? The sunken lounge, for example, which has always been a serene, sophisticated place to have tea or a quiet drink, now has a wide screen TV blaring sports, a live rock band, and was filled with grungy-looking guys drinking beer. It looked like a seedy sports bar! What a way to greet guests checking into a supposed luxury hotel. Overall, a fall from grace!

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food2
ambience2
service3
value1

 
 (San Francisco)·Dined on December 29, 2017

meal was good,the side dishes were all cold had to send them back and they came back almost the same as we sent them back bread came after apps were served,coffee at dessert came after we were done.

Tags: Pre/post Theatre
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food3
ambience4
service4
value3

 
 (San Francisco)·Dined on December 29, 2017

First time here and was very impressed. Will definitely be back. Service great my angel hair pasta was tasty but not as warm as I like. My friend had the burger with grilled wild mushroom and was very pleased. Overall was very pleased.

Tags: Gluten Free Options, Quiet Conversation, Good for a Date, Authentic, Healthy
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food4
ambience5
service5
value5

vip
 (San Francisco)·Dined on December 25, 2017

Too many kids.

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 25, 2017

Service was excellent as usual.
Because it was Christmas Day, there was a set 3 course menu.
I felt there was a variety of selection of all courses to choose from.
As my main course, I chose the Prime Rib, prepared Med. It was a generous portion, but a bit tough.
Otherwise, I enjoyed the experience.

Tags: Good for Anniversaries, Good for a Date, Good for Birthdays
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food4
ambience5
service5
value5

 
 (San Francisco)·Dined on December 24, 2017

Love the gril, its our favorite spot for Christmas Eve dinner! The service is over the top fabulous

Tags: Romantic, Seasonal, Notable Wine List
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on December 24, 2017

Christmas Eve family meal

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food5
ambience5
service5
value4

 
 (San Francisco)·Dined on December 23, 2017

I am never disappointed when I leave The Grill. The food is amazing, the service is spectacular, & the ambiance is gorgeous. Love the Grill on the Alley.

Tags: Good for Anniversaries, Romantic, Fit for Foodies, Special Occasion, Good for a Date, Good for Birthdays, Worth the Drive
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 23, 2017

We have a Christmas tradition, for at least the past 10 yrs, of dining here on Christmas Eve or the day before. The evening began with a seating delay of 25 min. past reservation time. This would not have been an issue except that we were told upon arrival that our table was being bussed and would be ready momentarily. In reality, our table was still occupied. So rather than wait in the bar and order a drink, we waited in the area outside the restrooms. At one point, staff came and took the chairs we were sitting on since they were needed for dining. I mentioned to the hostess that we understood the wait yet would have preferred to know the reality and she stated that she was given incorrect info.

This year, the service was not up to the usual standard. One of the salads was delivered incorrectly, fresh pepper was not offered until people were halfway through their salads, and appetizer plates were left on the table through the salad course.

When we first sat down, we asked one of our waiters if the lobby door could be closed because of a draft. He said he would check. The door remained open. My son got up and asked the hostess and she immediately closed it.

Our waiters were working hard yet maybe had too many tables.

All of the food was excellent as usual!

Tags: Good for Birthdays, Fit for Foodies, Cozy, Good for Groups, Good for a Date, Casual, Great for Lunch, Quiet Conversation, Romantic, Good for Anniversaries, Pre/post Theatre, Special Occasion
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food4
ambience5
service3
value4

 
 (San Francisco)·Dined on December 22, 2017

1st anniversary dinner, combined with a room at the fairmont at Christmas time. It was lovely!

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food5
ambience5
service5
value4

 
 (San Francisco)·Dined on December 21, 2017

Excellent service. Very nice ambience. Good food, a little pricey.

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food4
ambience5
service5
value3

 
 (San Francisco)·Dined on December 21, 2017

Stuck in traffic called ahead spoke to Chris to make sure we still had a table, no problem so polite.
The service impeccable,the flow was perfection
The food delicious.
We had the best time.

Tags: Good for a Date, Authentic, Cozy, Good for Groups, Quick Bite, Neighborhood Gem, Great for Outdoor Dining, Pre/post Theatre, Notable Wine List, Good for Anniversaries, Business Meals, Fun, Tasting Menu, Creative Cuisine, Special Occasion, Sunday Lunch, Romantic, Good for Birthdays, Fit for Foodies
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 17, 2017

Meals at the Grill are consistent. A convenient downtown "go to" restaurant for special occasions.

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food4
ambience4
service3
value3

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