The Grill on the Alley - San Jose
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My steak and baked potato arrived cold. For the price point not with it.
Service is the standout feature. We had a concert immediately after our meal and our server followed through to make sure we got.out on time without making us feel rushed mm. The food is a great take on classic steakhouse but is a little pricey.
This is our go-to for excellent quality and service!
The NY steak was excellent, as was the St. Francis Merlot paired with it. The grilled John Dory was equally as good, but just a tad over cooked (we like our seafood on the medium side). The braised brussel sprouts were delicious. Steven brought a piece of white tres leches cake, on the house, for my birthday!
My wife and I celebrated our 15 year anniversary on Wednesday and decided to go to The Grill on the Alley in San Jose. We received 5 star service and had a very special and memorable evening. Our waiter was funny, attentive, and gracious. The food was absolutely delicious. We recommend the ribeye with the prawns addition. It was cooked perfectly.
Do not care for the remodel.
This is one of our go to places for an excellent meal and experience.
Service was great, food was nothing special. Some people had steaks others had fish.
Other than Thanksgiving, for the prix fixed menu, it’s been awhile since I’ve been to the Grill. It has improved greatly. The menu, which used to be 3 pages, has been drastically reduced, all for the better. We started off with crab cakes which were more crab than filler, and very flavorful. My wife had the lobster bisque. Very rich and a wonderful lobster flavor. My Ribeye was tender, juicy and cooked perfectly. I had Bernaise sauce (a favorite of mine) with it. It had a very strong tarragon flavor, just the way I like it. My wife had an equally perfect New York. Add mashed potatoes and perfectly grilled asparagus and this was a dinner I will remember for quite a while. I also have to give special mention to our server, Evalina (sp?). She was friendly, professional, and attentive without being intrusive. She had immediate answers to every question about ingredients and preparation methods, one of several advantages to a small menu. I hope she stays there because we will be back soon
Waited for menus unnecessarily. High price for mediocre foods and some - such as the fries - were inedible.
We're sorry to head that your experience was less then perfect, we hope you give us another chance to show you that we can be your restaurant of choice!
Very disappointing! We were there on a Friday evening between 6pm and 8pm. Although the dining room was half empty we got literally the worst table right next to the kitchen entrance... Then we waited approximately an hour to get our food. As said the place was half empty and there was no apparent reason for such a slow service... During the our long wait we saw that a lot of oyster dishes were served. When we asked our server at the beginning we were told that they were all gone... Our steaks - to be honest - were delicious but after this experience and for the prices they ask for it's definitely not worth the money. It took us more than six years to go there and unfortunately all the bad things we heard about it are true. To me it looks like they do not care about the (local) customers and the most think that travelers who stay in the adjoining hotel come anyway only once...
I cannot apologize enough that the confluence of events stacked up to leaving you with a less then perfect dinner we hope that you will give us another opportunity to show you that we can be your restaurant of choice. The placement of larger parties is quiet limited and the larger tables on the opposite side of the restaurant were already seated upon your arrival & our oyster shipment that day unfortunately did not meet our standards for service leaving us without any in the middle of service.
So nice to see the table decorated for the guest of honor with Happy Birthday confetti and a special dessert. Thanks. Excellent service
The food was decent, solid steak, nothing spectacular. Service was quite poor and the ambiance was very “hotel-like”. Spilled espresso on our phones (but did take them off the bill).
What a wonderful place to have an anniversary dinner at. The food was amazing and the drinks were very well made and great tasting. I will 100% be coming back to The Grill!
We're so happy to hear that we were able to make your special occasion one to remember! We look forward to taking care of you again in the near future.
Everything was bad. They brought out entree before salads even arrived. So they took it back and put it under the heat lamp. Everything was cooked like shoe leather. Sent it back. They apologized and remade everything. Back it went again... Man what a night. I invited friends so pretty embarrassing. Everybody came over to apologize.. and that was embarrassing.
So for $45-100 steaks... I'd say maybe LB Steak...
The food was great and the service excellent!
Hadn’t been to Grill on the Alley in years. Came back one evening since we were in the area. Thought we would try it again. Food was excellent. The Bar service was outstanding. Our waiter, Kyle, made the evening outstanding. We asked for a martini with jalapeño stuffed olives. It turns out the bar doesn’t have those, so Kyle took it upon himself to hand stuff olives with fresh jalapeños, so we would get the martini the way we liked it. That was service above and beyond. We are definitely returning soon.
Wonderful birthday dinner celebration for my wife tonight! Started with their usual awesome lobster bisque. Their bread is awesome. My wife enjoyed her salmon and I the filet Mignon with a baked potato. They brought my wife their special tres leches cake, which is her favorite. I enjoyed my favorite, the fudge brownie pie. They have a top notch wine list. Service was very good and attentive. Ambience is stupendous. They have recently completed some updates and the main bar looks remarkable.
Everything was perfect! This is the BEST place to get a great steak in San Jose. Try the Onion Rings...William Shattner helped us find those. They are great!
If you are a business traveler, its a great place to have a power meal with your associates or clients. Staff is friendly and attentive. Enjoy.
It was my birthday and I spend a nice lunch bday!!!
It was a very nice
The New York and Filet were on point. While they did offer sauces for the steaks, they did not need them in order to shine.
The only negative was the bus boy took my shrimp without asking?
He thought I was finished with it?
The waiter and other bus boy took
Care of me and oppolgized.
Definitely will be back.
Steak was awesome. Kudos to chef
The best restaurant I have been to in a long time. Food and service was excellent. Our waiter Kyle was amazing.
The food is too costly and the quality was not exceptional. I had the chicken pic arts and it was average.
It should be possible to order a steak for leads than $52.00. Go to Costco and buy meat.
The service was excellent, the location is great and the ambience was perfect.
We can always count on The Grill for delicious food, solid cocktails, great wines and the best personal service. The filet medallions with Roquefort sauce has made a reappearance and is my favorite steak dish. Another fun and fabulous meal!
Great for business
We had a great experience here. The food was good.Nothing to complain about. But the service was exceptional. We’d go back just because the service was so great. Very personal and attentive. When in San Jose we’ll be back.
We love this place as a consistent good source of good food and environment
So disappointed, attending concert told them upon arrival, told waitress ordered 5:20 no food on table until 6:00 ... restaurant did not appear to be packed either .... food quality poor steak full of ribeye mostly fat salad bland ... waitress clearly could see my disappointment that we had to eat and run ... joked about not giving me knife as I was upset ... very unprofessional for the type of restaurant and prices they charge ! Expected more ... will not return
Upscale and lovely dining experience for a pre-concert dinner. Relaxing meal and good portions, attentive service and delicious food. Would happily return!
Food was good, our server was just "so so -- nothing special" I don't even recall her name - her service was mediorce. We ordered lobster tails but she never brought them and we were not charged so all was ok by us. We informed it was our Anniversary and she recommended the fudge chocolate dessert. It disappointing when your server DOES NOT LISTEN to the customer or RETAIN what the customer requests.
5530 Gold Creek Drive
Castro Valley CA 94552
Saturday, July 6, 2019
Party of 3
Paid with VISA
By Mark McDaniel
We had an excellent waitress. The food was delicious. We had a very nice time.
When we arrived home with our doggie box, we found that none of our sides were in the box. Only the partial remains of two of our entrees - 2/3 of a leftover crab cake, and my last piece of chicken piccata.
Two fully dressed baked potatoes - only partially eaten - were missing
One full side of mashed potatoes - was missing
We paid sooo much for our meal, and the quantity of those sides was about 1/3 of everything we ordered!
I was sick
Writing about it, these days later, I can feel myself getting very upset.
If we had boxed up our own leftovers this would not have happened.
An older male employee in a white coat took our meals to a side table with his back to us after I had swept my arm over the table to indicate we wanted the remaining food. I couldn't see what he was doing. OMG! I would have stopped him if I'd thought our food would be treated differently here than any other restaurant - expensive or otherwise.
It makes me sick because I know the employee threw out all of our leftover food.
It is very important that the Grill on the Alley understand how upset I am, and will be for a while
My service rating of 3 stars out of 5 is based solely on the behavior of this one employee. Had it not been for him, my service rating would be 5 stars out of 5
Food does not taste as well for the cost. Will not recommend.
My favorite spot except I moved my reservation from restaurant to bar area. Way too cloud like a meat locker. We still had a five star dinner in the new bar. My suggestion is to keep the restaurant at a 70-72 degrees.
Great service and food
The food was great. The service was excellent. The price was a bit high but worth it.
Great food/drinks and excellent service and ambiance. Local to shows and easy parking next door.
Mary, our main server, along with the other servers were extremely attentive. Food was great. They even gave my daughter celebrating her birthday a cake. Highly recommended.