The Grill on the Alley - San Jose

4.3
1345 reviews
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$50 and over
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Steak
Inspired by the legendary grills of New York, Chicago and San Francisco, The Grill on the Alley features favorite American classics.Hardwood floors, white table clothes, leather booths and white-jacketed waiters create a truly unique dining experience. The knowledgeable, friendly staff will guide you through the 500-plus wine offerings and extensive menu featuring Kobe Beef, USDA Prime Steaks, Fresh Seafood and American classics like Braised Short Ribs and Chicken Pot Pie.
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What 1345 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.4
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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MS
San Francisco
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Consistent top notch service for the South Bay, and as always, amazing food. The Grill does the classics right, every time. We love coming here and they never disappoint. And if there is even the slightest hiccup, the staff and management more than make up for anything. Great staff, great food, great dining room, one of the last true greats in San Jose!

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C
San Francisco
1 review
Dined 3 days ago
Overall 4food 4service 5ambience 5

My dining experience was great and the waiter was fun. However, the bar is still being worked on and closed. It has been closed for almost a year now so it limits the selection you can have. Please open it up again soon.

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N
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

We love The Grill! They accommodated our request for a particular booth, and our servers (Jacob and Hector) are the BEST!! The food was great, as always.

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SF
San Francisco
3 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Can’t wait to go back for a good steak and that key lime pie.

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RF
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

This was our first time at the Grill and we were a little pressed for time, so we did not take a full look around or experience the bar for an overall review. That said, food was excellent, my scotch was poured tall and our server was spot on and very attentive. A little pricey but worth it. My only complaint is that the white cloth napkins and table cloth left my black slacks in desperate need of lint brush. A little frustrating as this was the beginning of our night and it was quite noticeable. Other establishments I have been too will offer you a black napkin based on your attire. I know, first world problems lol

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AL
San Francisco
1 review
Dined 5 days ago
Overall 4food 5service 3ambience 2

There is a mature lady who sits customers and she was rude. She sat us near the ovens and i requested if we could be seated to the row before us. She said that was reserved. I didn't give a big deal because I knew it wasn't reserved. We left the resto with that table still open. How rude... she doesn't smile and has an attitude.

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OT
Seattle
5 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Went here for Valentine's Day. Service and food was great. Received recommendations from wait staff and never felt rushed to leave, even though they got busy.

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OT
San Francisco
1 review
Dined 5 days ago
Overall 4food 5service 4ambience 4

It’s was a delightful valentines experience, everything was timed perfectly. We enjoyed ourselves.

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OT
San Francisco
1 review
Dined 5 days ago
Overall 4food 5service 4ambience 4

It’s Valentines Day and we had a 3:45pm reservation. We were seated by the corner of the restaurant, which I understand because it was a bit last minute reservation. The bread was fresh from the oven, butter has salt on top of it. Very tasty. We ordered two dishes, rib eye steak and pan seared scallops. Both dishes were great! Temperature of the steak was ordered medium well and came out medium well. It’s always been very consistent whenever we eat here. We also ordered the lobster bisque and it was also good but the size was very small, like a cup of soup for $12.

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o
San Francisco
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Outstanding food, great decor/ambiance, has that "Eastern-New York City" look! Hope that does not turn you off, because it inspires me/us. The waitress is a living doll--we had a great time just talking to her (Giavanna).

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PN
Central Coast
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

Awesome service. Food was good. Make sure you ask about items not listed on the menu. Will come back again.

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IE
San Francisco
209 reviews
Dined on February 11, 2019
Overall 5food 5service 5ambience 5

Excellent food and service in a subdued, civilized atmosphere. Definitely worth a visit and I will be returning soon.

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p
San Francisco
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

Last year when we visited Grill on the Alley I wrote a complaint. This time around, everything was excellent. Don't know if the new manager helped, but both my wife and I had a great time. We will be back in November to celebrate my birthday.

GREAT JOB!!!!!

pat

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P
San Francisco
17 reviews
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

Always a favorite. They always seat us at "our table" and the steaks were divine. Looking forward to the completion of the bar remodel.

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LG
San Francisco
5 reviews
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Always a solid dining experience at The Grill. Friendly service, excellent food, good wine selection. Highly recommended.

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OT
Orlando
1 review
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Everything was awesome!

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IS
San Francisco
2 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Great food and service

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VC
San Francisco
1 review
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Great, as always. Whenever I am in San Jose for business, I try to make it here.

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D
San Francisco
9 reviews
Dined on January 30, 2019
Overall 5food 4service 5ambience 5

Took my som to lunch for his birthday! Always enjoy The Grill! Service was excellent! Food was good. Appetizer, tuna tartare excellent! Filet salad very good! Burrata salad had too much burrata and not enough salad. Still very nice!

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OT
1 review
Dined on January 29, 2019
Overall 3food 2service 3ambience 4

Service fine, meat overcooked.

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W
San Francisco
2 reviews
Dined on January 26, 2019
Overall 5food 5service 4ambience 5

Everything was as we expected. The entrees were cooked to perfection. A couple of times we had to enlist the help of other staff when our waiter was not around. Everyone was accommodating and always with a smile.

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SJ
1 review
Dined on January 26, 2019
Overall 2food 5service 1ambience 4

HORRIBLE SERVICE DURING OUR LATEST VISIT TO THE GRILL. We have gone to The Grill for years. The food is always great (and this visit was no exception). I'm not usually one to complain, but the service was absolutely TERRIBLE during our latest visit.
- Once seated, it took 5-10 minutes for ANOTHER WAITRESS (not even our assigned waitress) to provide us with menus and take out drink order.
- I had to ask the support staff to find out waitress after multiple stretches of time without any service.
- Our waitress never once refilled our drinks without us having to specifically ask.
- We ordered side dishes to go along with the entrees. Once our food was delivered, the side dishes were nowhere to be found. Because our waitress didn't check in with us after the entrees were delivered, we had to flag down the bus staff to inform them that our side dishes were missing. Even after that, it took forever for our waitress to appear to deal with the issue. Apparently, our waitress neglected to submit our side dish orders to the kitchen staff. Once our waitress finally appeared, she didn't apologize and didn't acknowledge that she forgot about the side dishes (instead, she just brought out the side dishes about 10-15 minutes later and played it off as if she didn't forget anything ... despite the fact that I told her that we needed to be somewhere and that if the side dishes weren't prepared yet, we didn't want them anymore due to the time issue). The waitress wasn't rude or mean. She just didn't seem to care.
There was not apparent reason for the bad service. We had an early dinner (4pm) and there was hardly anyone else eating at the restaurant ... and there was an abundance of staff floating around. It's disappointing that the service was not only terrible, but that the waitress didn't seem to care one bit. And, it's also disappointing given the fact that we have been loyal customers of The Grill for years and during all of our prior visits, the service has always been top notch

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r
San Francisco
5 reviews
Dined on January 20, 2019
Overall 3food 3service 2ambience 5

Service very slow, mixed up my drink order. When we had finished dessert, the waiter finally brought my drink order. We were ready to go, I figured he just for got it. I think he was new, nice person but not ready to be waiting tables on own

My Caesar salad was not chilled, lettuce room temperature . John Dory was overdone and dry. The steaks were great . Just disappointing as it was a special occasion for us.

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OT
San Francisco
1 review
Dined on January 20, 2019
Overall 5food 5service 5ambience 5

I had the John Dory, my wife had the lamb chops. Both were delicious and cooked to perfection.

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E
San Francisco
14 reviews
Dined on January 20, 2019
Overall 5food 5service 5ambience 4

Excellent steaks and salads. Good for business or just a good night out.

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PR
1 review
Dined on January 20, 2019
Overall 4food 5service 3ambience 4

Food was amazing (seared scallops, grilled asparagus, filet mignon, new york steak, etc) atmosphere was classy but comfortable . . . . a couple errors with our food orders and the server was not too attentive but still I would rate the dinner a 4.5 out of 5 stars

Cheers

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S
San Francisco
4 reviews
Dined on January 20, 2019
Overall 3food 3service 3ambience 4

The waiter hurried us through the whole dinner process because he said “It was about to get crazy that evening” and the food was mediocre!! I wouldn’t spend the money.

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OT
San Francisco
27 reviews
Dined on January 16, 2019
Overall 5food 5service 5ambience 4

Excellent as always. My absolute favorite classic steakhouse in San Jose. Had their specialty New York steak with Unami sauce, daughter had lamb and wife scallops- brilliant. Service friendly and professional and smooth. About my hundredth time here and it is consistently superb. The only demerit is for the bathroom which could use updating and does not meet the standard of the rest of the environment. Servers are experienced and get to know you over time and remember your preferences. Refreshing compared to the good steakhouses with lots of turnover so you feel more like you’re on a conveyor belt or they just don’t care. What else can I say - it’s my go to place.

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M
San Francisco
16 reviews
Dined on January 14, 2019
Overall 2food 4service 3ambience 2

A very mixed & ultimately disappointing experience...while everyone agrees the food was very good, a couple things were disturbing...in a relatively empty restaurant an EXTREMELY loud group were seated right next to our table, completely obliterating our ability to converse, & was never addressed by restaurant staff...

Server was excellent, checking to see if we were going to a show, [we were], eliciting there was a birthday at the table as show time got close we just paid the bill, tipping our excellent server very nicely as it was a special night & she was great...imagine our suprise, disgust, & anger when, glancing at our bill upon our return to our hotel room after the show, we saw an $8.00 charge for the "birthday treat!!...how utterly calssless is that??...we are very aware the restaurant business is a very tough gig, but this was patently insulting if not just plain greedy...while we will tell people the food is very good they will have to listen to the rest of our story...we will not be going back ourselves...too bad...

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VP
San Francisco
9 reviews
Dined on January 14, 2019
Overall 5food 4service 5ambience 5

Dinner and lunch experiences. Well done. My wife’s birthday month celebration. We stayed At Fairmont as we saw ZzTop concert just across the street!

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DB
Central Coast
20 reviews
Dined on January 7, 2019
Overall 5food 3service 5ambience 5

Matt and Sean were great... the only negative was the wontons served with the ahi were totally stale
Love the Grill

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M
Central Coast
15 reviews
Dined on January 6, 2019
Overall 2food 2service 3ambience 5

I have eaten many times at Grill on the Alley in Beverly Hills (as well as Thousand Oaks) and this experience does not resemble that of original location. Bisque was good but not great and had very little lobster. Creamed spinach was generic. Evening special of salmon and lobster was just average, with the salmon being of ordinary commercial quality. The chicken pot pie alone stood as a fine tribute to the Grill on the Alley brand. The hamburger was unspeakably awful. It was hard and overcooked, the bun was also stale. The baked potato had been reheated from a previous day and never should have been served.

This was a terrible disappointment.

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DH
1 review
Dined on January 3, 2019
Overall 2food 2service 5ambience 2

The service was great! Food was not worth the money. $250.00 for 2 meals. Overall, I would not eat hear again.

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OT
New York Area
2 reviews
Dined on January 2, 2019
Overall 5food 5service 5ambience 4

Our server- Theresa was amazing.

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PF
San Francisco
20 reviews
Dined on January 1, 2019
Overall 5food 5service 3ambience 4

The food is great. Steaks are always perfect, sides are big enough for two, overall great food.

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RP
San Francisco
2 reviews
Dined on January 1, 2019
Overall 2food 2service 4ambience 4

We went for New Years Eve-We had checked out the menu earlier so we we excited for our dinner. Unfortunately, we got there and there was an overpriced prefixed menu. The food was only OK and none of us got what we really wanted (which was on their original menu). When I made reservation there was no mention of a prefixed menu. We left much poorer and ultimately -unsatisfied. I'll go back for a regular night out but never again for a holiday.

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DJ
1 review
Dined on December 30, 2018
Overall 3food 3service 3ambience 4

Lobster Bisque and crab cakes were very fishy. Way over priced for what you got. Main meal was ok-salmon was prepared well. Not sure it was a $250 meal for two people......

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OT
Los Angeles
1 review
Dined on December 28, 2018
Overall 3food 1service 4ambience 4

The food is very low quality for a four star restaurant and in Fairmont hotel. The food was not fresh. The server was excellent.

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OT
San Francisco
7 reviews
Dined on December 26, 2018
Overall 4food 3service 5ambience 5

We had the fixed price dinner which is offered on Christmas Day. Service was terrific. Atmosphere was casual elegance. The cocktails were tasty and interesting. Appetizer and entrees were excellent, desserts did not measure up.

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KC
London
1 review
Dined on December 26, 2018
Overall 5food 5service 4ambience 4

Had a beautiful Christmas meal to a set menu that was absolutely delicious!

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