The Grill on the Alley - San Jose

4.3
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1494 Reviews
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$50 and over
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Steak
Inspired by the legendary grills of New York, Chicago and San Francisco, The Grill on the Alley features favorite American classics.Hardwood floors, white table clothes, leather booths and white-jacketed waiters create a truly unique dining experience. The knowledgeable, friendly staff will guide you through the 500-plus wine offerings and extensive menu featuring USDA Prime Steaks, Fresh Seafood and American classics like Chicken Pot Pie.
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Private Dining

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What 1494 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.4
ambience
3.9
value
Noise · Quiet
72% of people would recommend it to a friend
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AM
AliM
San Francisco
4 reviews
Dined on August 3, 2020
Overall5food5service5ambience5

Highly recommend and would go back again. Service and food was impeccable.

AE
AprilleE
1 review
Dined on August 2, 2020
Overall5food5service5ambience5

We enjoyed a lovely afternoon with lovely food and the service was perfect.

YJ
YolandaJ
1 review
Dined on July 29, 2020
Overall5food5service5ambience5

Celebrated my 30th birthday. Everything was delicious and we even got all of our desserts comp.

S
vipStellablue
San Francisco
22 reviews
Dined on July 29, 2020
Overall5food5service5ambience5

Dining experience couldn’t have been better. Service and food were outstanding.

OT
OpenTable Diner
Los Angeles
1 review
Dined on July 26, 2020
Overall1food1service2ambience2

The food was terrible, especially for the price. If I am paying over $30 for shrimp pasta , at least make sure the shrimp isn’t over cooked. The shrimp was chewy, just disgusting. The oysters were extremely questionable, I didn’t eat them- I was literally terrified. And the lamp chops were so dry a side of dressing was necessary. Would never go back..... literally. They are charging High end prices on Low end quality food. It’s ridiculous.

JZ
JoannZ
San Francisco
5 reviews
Dined on July 13, 2020
Overall3food3service2ambience4

We enjoyed being outside with a front row view of people enjoying the area.

K
vipKristin
New York Area
1 review
Dined on July 11, 2020
Overall3food3service2ambience4

Our server wouldn't wear his mask in a way that covered his nose. All of the other servers and staff did, but not him. It was just a really uneasy experience and we were shocked that no one else working there, including his manager, said anything to him about wearing it correctly. He stood away from the table when taking our order, but couldn't do that when dropping something off. We didn't really want to say anything if it wasn't being made into an issue by management that clearly saw him.

Taking that out of the equation and just judging the restaurant, it was just ok. Steak was salty and closer to medium than medium rare. Not enough to send back and wait for another one, but a steak that expensive that's touted as their "signature" should be done right. Sides and appetizer weren't anything special. Just a real lack of attention to detail you'd expect at that price point. Would I go back? Probably not. There are dozens of other steakhouses in the Bay Area to try out first.

The Grill on the Alley - San Jose
Responded on July 15, 2020

Kristin, I am sorry that we were not able to meet your expectations, but even more so I apologize that we put you at unease during this difficult time in the world. We are committed to our guests safety, that being said we want you to know that our staff has been coached on the importance of full mask coverage and the consequences of failure to comply. I hope you'll accept my offer of dinner on us to make it up to you. Please call 408.294.2244 and ask for Lauren to make a reservation!

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J
vipJohn
San Francisco
5 reviews
Dined on July 10, 2020
Overall2food3service2ambience2

Service was horrible! My steak ordered was over done the first time and undercooked the second time. Fries were cold and soggy and the experience was overall awful! Will not return!

The Grill on the Alley - San Jose
Responded on July 15, 2020

John, first I would like to say thank you for your honest feedback and the choice to dine with us in the first place. I am very sorry that we were not able to meet your expectations on this past visit, and hope that you will give us a chance to show you that it is not the normal for us! Please ask for Lauren on your next visit so I can be sure to make sure you are well taken care of!

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s
vipsliderwally
San Francisco
48 reviews
Dined on July 8, 2020
Overall4food4service5ambience4

We had a superb lunch on the patio, We had their ahi tuna appetizer. We then enjoyed their salmon burger. We also enjoyed dessert. Service was very good. This is a fun place to go for lunch.

h
hungrybday
San Francisco
13 reviews
Dined on June 21, 2020
Overall4food4service4ambience4

The food was awesome but the dessert was something that left us all questioning?

OT
OpenTable Diner
San Francisco
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Excellent! Food was fantastic and service superb! Well done!

S
vipSandy
San Francisco
6 reviews
Dined on June 20, 2020
Overall4food5service3ambience5

It was disappointing when I requested a specific table to not be in the sun due to medication that I was taking, I was told that she had a Big party coming and had to keep it reserve since it was a big party. There was another couple that was leaving and suggested that we sit there. She said no because she was explicating a party of six there. I had reserve my reservations at 2:00 for a 4:30 reservation for two. I believe the color of my skin caused us to sit in high chairs and the hosted pushed a umbrella over us. It was very uncomfortable. No one ever came the two hours we were there to the table I had requested. We paid over $200.00 for our meal. Our waiter was good. The book is never like the cover. I have stayed at the Fairmont several times and have eaten at the Grill several times. Others were shaking their heads, they could not believe that the hottest would not let us sit in the empty table that was completely by itself and not next to any other table.

ZG
vipZhuanjiaG
San Francisco
14 reviews
Dined on June 12, 2020
Overall5food5service5ambience5

Wonderful and friendly service and amazing food. Don’t miss the lobster Mac and cheese.

S
Strunz
San Francisco
1 review
Dined on June 12, 2020
Overall4food4service3ambience4

Food was very good but with Convid nothing quite feels the same

JR
JenniR
1 review
Dined on June 9, 2020
Overall5food5service5ambience5

Friendly staff and overall a great place to dine at. My mother loved the wine.

LH
LarsH
San Francisco
1 review
Dined on June 8, 2020
Overall5food5service5ambience5

I love this place. Alfresco dining on a beautiful summer night was wonderful. I'll be glad when open for inside dining and drinking.

RB
RickB
Central Coast
1 review
Dined on June 5, 2020
Overall3food3service4ambience4

Enjoyed the fact we could dine out again. Service was very good. Took a little while to get our food (It was the first night back open)

SH
StephanieH
1 review
Dined on March 7, 2020
Overall5food5service5ambience4

We love The Grill and have been coming here for years. We love Evie, she is always so warm and welcoming at the bar. We were served by Dylan for the first time and he made our anniversary dinner one to remember. He offered to take a photo of my boyfriend and I and was very energetic and courteous. We cannot wait to go back!

LF
LisaF
San Francisco
2 reviews
Dined on February 28, 2020
Overall2food3service1ambience4

This used to be one of our favorite nice restaurants in San Jose. This time the service was terrible and the food was inconsistent- what was good was not worth the price.
Waited 30min to get a drink. Waited again for appetizers. And again for wine with dinner. Entrees and sides came out with a 10 minute gap, and some were lukewarm.

SH
StevenH
Las Vegas
9 reviews
Dined on February 28, 2020
Overall5food5service5ambience4

Mary was our server. She was fantastic. Very attentive to our needs.

Food was great. Nice wine list. Great evening!

a
vipanon
Washington DC
27 reviews
Dined on February 25, 2020
Overall1food4service4ambience4

My steak was excellent, the cocktail was average, but the young hostess was put-offish, not at all welcoming. Add to her incompetence was that she marked me as a no show on Open Table. Management should take care that the host/hostess is the face of your establishment. Check out the hosts at the Palm or Morton’s.

OT
OpenTable Diner
Tahoe
1 review
Dined on February 22, 2020
Overall5food5service4ambience5

Excellent food!

MC
MCalamityD
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Lunch on a weekday is a perfect time to enjoy the relaxing atmosphere and receive undivided attention from the staff.

OT
OpenTable Diner
1 review
Dined on February 19, 2020
Overall4food3service4ambience4

Great service and the food was good. A bit overpriced but overall a nice place for dinner!

AC
AnthonyC
1 review
Dined on February 14, 2020
Overall4food3service5ambience5

Everything was great but the lobster tails. They tasted bland and the bottom of it connected to the shell was tuff to cut and eat. Lemon and Butter barely added any flavour. I would like a complimentary sauce to go with it and some caviar. I didn't get the chance to try the steak but if I do come back I would like to try it.

D
vipDebsdelights
San Francisco
17 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Always special! Great food, service, ambiance!

Restaurant still has great ambiance. We hope they do not remodel like the bar — took away the old time charm. 🙁

Still great food and I like supporting downtown San Jose!

OT
vipOpenTable Diner
Phoenix
1 review
Dined on February 14, 2020
Overall4food5service3ambience5

It took awhile to get our first order placed but the food was worth the wait and then we ordered dessert to go and it was a 45 minute wait to get it! I’ll be back for the food, not the service.

KM
vipKMN13
San Diego
38 reviews
Dined on February 14, 2020
Overall1food1service2ambience1

The Valentine’s lunch menu was limited, with no real vegetarian offerings. My husband had the steak, which he only ate half of. The other half was fat and gristle, very bad steak. My crab cake was mediocre, and the wedge salad was tasteless. We were sat at the table closest to the entrance, even though there were no other diners. It was drafty and cold. All in all, a very poor dining experience. And a very expensive one.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

It was amazing just outstanding

OT
OpenTable Diner
San Diego
1 review
Dined on February 13, 2020
Overall2food1service2ambience3

Food cold, lobster undercooked, drinks weak.
Never again

MG
MichaelG
San Francisco
9 reviews
Dined on February 12, 2020
Overall2food3service1ambience2

Unbelievably slow service. Took 10 min before anyone even came to the table to offer us water and menus. The waitress didn’t know what the soup of the day was. After we ordered it took 45 min before we got our food. So almost an hour from the tine we sat down until we got our food! And we had tickets to a show (which we were late for). Several other tables walked out. We should have, but the waitress kept apologizing and saying we were 3rd in line. But after being told we were “3rd in line” for the fourth time we figured they really didn’t have their act together. BTW, we had reservations so it’s not like we walked in off the street. The only consolation was the food was pretty good

RC
vipRanchChef
San Francisco
7 reviews
Dined on February 12, 2020
Overall3food2service4ambience4

I hope just an off night for the kitchen staff. Waited an hour for food after we ordered and we still did not make it to the top of the queue. We had a show to see and could wait any longer. Our server was SUPER professional throughout and tried to accommodate. The restaurant picked up our drinks for the inconvenience. Very nice.

JM
vipJamesM372
San Francisco
9 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Consistently good food with wonderful service.

MG
MarshaG
San Francisco
1 review
Dined on February 10, 2020
Overall3food5service2ambience5

We arrived for our 6:30 reservation and the hostess was very polite and seated us immediately and provided us with a wine menu. She informed us that a waiter would be with us shortly . We waited 15 minutes and no one ever accknowledged that we were present even though tables around us were being taken care of. We received no menus and no water. After 15 minutes we gathered our coats and left to go across the street for dinner but noticed the bar had available room . We were greeted immediately by Evie who took great care of us and provided us with a good meal. We thank her for her great service . We doubt we will ever try making a reservation and sitting in the dining room again.

TC
TracyC
San Francisco
5 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

Dinner was AMAZING. The wagyu ribeye was the best steak I've ever had, you must order this if you come for dinner, it's worth every penny. Our server was outstanding, and the manager, Paul, was so helpful in picking wine and steak, and so friendly. My husband and I had a great date night and can't wait to go back for more steak. Thank you for a great night!

BL
BradL
San Francisco
6 reviews
Dined on February 6, 2020
Overall5food5service5ambience4

Great time. Great food. A bit loud. Great place.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Wonderful meal as usual. This is my go to steakhouse.

PJ
vipProfessorJake
San Francisco
314 reviews
Dined on January 20, 2020
Overall4food4service3ambience4

Good lunch today! Excellent grill men here. They always nail their temperatures! Usual excellent selection of wines by the glass.

MC
vipMichelC
San Francisco
6 reviews
Dined on January 16, 2020
Overall2food3service4ambience4

Too expensive for quality of food. Decor is great but doesn’t justify prices.

VM
VictoriaM
Orange County
4 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great food and service. We will go back when we are staying at the Fairmont.

FAQs

The Grill on the Alley - San Jose does offer delivery in partnership with Postmates and Uber Eats. The Grill on the Alley - San Jose also offers takeout which you can order by calling the restaurant at (408) 294-2244.

The Grill on the Alley - San Jose is rated 4.3 stars by 1494 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.