We were the only customers in the restaurant and had very poor service; couldn't seem to get attention. Then the server couldn't answer our questions, which seemed odd. Food took a long time; drinks took a long time. There appeared to be a nice selection on the menu, and they were able to accommodate gluten free, which is a positive, but the food was not exceptional.
Brunch choices not great. Small space around table. Bathroom dirty, service bad.
delightful birthday celebration at Sunday brunch. Great food and service, including accommodations for a toddler and small child.
Great weekend brunch here. The nigiri sushi was delicious, as were many of the main entrees. The desserts were pretty and tasty. The bottomless mimosas were delicious.
THE FOOD WASN'T VERY GOOD FOR THE MONEY. IT WAS TERRIBLY EXPENSIVE.
Best place for business meal in SJ Downtown! Good ambience, attentive staff and good food as well...
Great food and service! Quite so the ideal place to have a business breakfast or lunch.
They seemed to be quite understaffed when we were there so we had to wait a really long time for service. Once we did order beverages, it took a long time for them to come, and then it was another long time for them to take our food order. I had the brunch buffet. The food was very good, but they weren't keeping up on restocking the hot items. My husband's scramble was very bland. Overall, we were disappointed, especially for the price.
Excellent service and great food. A lovely experience.
This was our second time at The Fountain on New Year’s Day after staying at the Fairmont on New Year’s Eve. The special holiday buffet was great - plenty of tasty choices from fresh fruits to imported cheeses to sushi to country potatoes to swordfish! We were very happy with what we ate, however we found the wait for the omelettes and prime rib to be too long so we ended up missing out on that. The restaurant was also on the chilly side (this was at 10:30am), which made it a bit difficult to sit and relax even briefly after eating. Although we will likely return to the Fairmont again, I’m not sure whether we’ll return to the Fountain.
My family had a wonderful holiday celebration/gift exchange /Sunday brunch at the Fountain.
We had a lovely family Christmas gathering with a nice table by the window. We truly enjoyed our brunch at The Fountain.
Food was mediocre and place was a bit noisy even though it wasn't super busy. Not terrible, just not great.
Service was extremely slow.
Wonderful brunch. I would have liked more offers to fill drinks; water, juice, coffee creamer. Otherwise good service overall.
The Sunday brunch was pretty good overall. The dessert and hot food was not as good as on some previous visits. Especially the desserts seemed to be significantly reduced from before. The fresh seafood and sushi/rolls was very good and fresh.
The Fountain worked out great for our brunch with friends. The food was excellent as was the service. We felt very comfortable and relaxed and were pleased to be able to take our time visiting with friends.
Saturday Brunch - service was terrific, good variety of food at the buffet, dishes were delicious. The brunch and bottomless mimosa prices were high.
Love celebrating my birthday here. Their huevos rancheros are the best I’ve had by far.
We originally picked the Fountain based on its Sunday Buffet. The buffet was looking "old" and half empty at 10 am. We opted for items off the menu, but the menu itself was relatively limited.
The waitress handed waters and juices across the table over people instead of walking to each seating. She broke a glass at a nearby table. The waiter himself was extremely impatient.
Overall horrible experience. I will never go back or recommend to a friend or family.
The place is very beautiful and service is amazing. The Sunday Brunch was great with lots of choices and value.
I had a chicken caesar salad that was one of the worst I have ever experienced. The lettuce was cut in wedges that were difficult to cut. There was almost no dressing on the lettuce and the worst feature was the chicken. The chicken included a drumstick attached (on a caesar salad?) and was so dry it was inedible. I took one bite and left the rest. A thoroughly disappointing lunch.
My family was sick on Mother's Day, so we came here for a belated Mother's Day Brunch on Memorial Day. I was happy to find somewhere that had a buffet 7 days a week! The buffet options were good and tasty (omelet station, waffles, eggs, bacon, fruit, oatmeal, yogurt). Some extras they had were smoked salmon and cheeses. The price for food was okay, but a bottomless mimosa was $25! That is by far the most expensive I have ever seen a bottomless mimosa. My main issue is on ths day the fire alarm kept going off for about 1/3 of our meal. When I mentioned it to the manager, he apologized and blamed the kids there for a conference downtown. I was surprised they did not offer to comp something. It was really loud and we almost left because of it. Overall, a nice place if you want a buffet, but I would drink elsewhere!
We enjoyed an early Mother’s Day luncheon with family. Our waiter Sergio was very attentive to our group of 6. The eggs Benedict were excellent. The decaf coffee was fresh and our “ appetizer” waffle with fruit and maple syrup was delicious. Overall, it was a lovely dining experience.
We went for Saturday for brunch. There are two choices: buffer or menu. Because no many choice, so we ordered from breakfast menus. My husband ordered Omelet with top : avocado, bacon and mushroom. $17. Tast was good. I asked that was bakery basket and the waiter said he don’t know what have today. I ordered The bakery basket , which were croissant and muffin. $7. Coffee was $5 a cup, can refill.
We had brunch for my daughter’s 23rd Birthday and the food was very good, as well as the service. For $39 the buffet included fresh juice, latte, sushi, omelettes, pastries, and we were even able to get an order of French toast off the menu from the kitchen.
I took my daughter in law to celebrate an early
Mother’s Day. I had not been to the Fountain in a few years. They renovated it so it was very fresh and cheerful. Menu was small but they had some nice salads and paninis. The food took a little while to be served but it was fine. The Caesar salad was very nice and the turkey club panini was also good. And we split a chocolate mouse flourless cake. Yummy.
Did not like French toast. No waffles at buffet bur had them before and they wee great. Ran out of coffee. Server said he’d return with new carafe. Got bill but no coffee until grabbed other staff. Great shrimp!
The staff was very helpful and kind. Atmosphere was great. The food was so...so...wish they would of had more of a selection of food and desserts.
Food was fairly bland and not cooked properly. A coffee carafe that was put down after I asked for coffee was $10 because my wife had a cup. That’s crazy. When I let the manager know, he apologized but didn’t offer a refund...
Definitely not worth the money not much of a selection at all
Went their for breakfast while staying at the Fairmont, and their breakfast and brunch selection is extensive, and the food is prepared very well. I'm an oatmeal-for-breakfast fan, and their oatmeal plate is the best I've ever had. Steel-cut oatmeal, plus a bowl full of fresh berries, plus smaller containers of raisins, slivered almonds, and brown sugar. Plus it's right next door to the San Jose Museum of Art, which I went to after breakfast and saw some marvelous exhibits!
Went in for lunch while airing for my job to start. Had two small plates and an iced tea. $45 plus tip! Ouch! Both dishes were good and different from others I’ve had so that was great.
The food was mediocre and the menu prices outrageous for the quality, even for the Fairmont. Service was slow and very sporadic.
Menu prices on Open table aren’t correct- breakfast buffet is now $39, bottomless drinks $25 (I doubt you’d get your money’s worth on bottomless drinks- good luck flagging down a server).
It was super loud and difficult to carry on a conversation.
We won’t be returning and wouldn’t recommend this restaurant.
We like the atmosphere at the Fountain, through its reincarnations over the years. The server has been on the staff a long time and while he's expert at handling large parties, I thought he was a bit abrupt and somewhat rushing us.
The food is excellent and made to order (crispy bacon requested and received, for example). But the bread basket was a disappointment. If you've ever been to Mimi's, their bread baskets are true to the impression one would have of "basket" with at least three varieties of pastries & breads. In ours, we had one croissant and one cheese danish, which in my mind we could have ordered separately. I recommend mini-pastries to fill out the basket, or don't call it a basket!
I prefer ordering off the regular menu, so this too was welcomed, in addition to offering the buffet brunch. The restaurant was decked out for New Year's Eve, so again, the ambiance was pleasing as were the classy touches: individual jars of jam and pretty teapots.
Good place for lunch meeting
We come here for brunch every year before the Nutcracker. There are always good choices for everyone, including the kids. highly recommend
We are staying at the Fairmont San Jose where The Fountain is located. Being that we had an early flight, The Fountain was a convenient choice. The food was good but the prices were incredibly high, even for a hotel restaurant.
Great lunch quizzically prepared and highlighted only by the excellent service all the staff were providing…