The Florence

4.4
208 Reviews
£25 and under
British
A grand old dame of a pub in the centre of Herne Hill and opposite Brockwell Park. In the front, we are large, light and airy around our central island bar. Out the back, we have our large decked garden, with some shade. To eat, we serve traditional pub food with a modern approach. We go for product quality over marketing for our draught and bottled beer collection and have a range of rotating ales. Dog friendly, date-night friendly, spot of food and then drinks for a celebration friendly, bring your folks for lunch when they are visiting friendly. You get the idea - we are quite friendly.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 208 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.1
food
4.3
service
4.4
ambience
3.9
value
Noise · Moderate
91% of people would recommend it to a friend
Sort by
Filters
JN
JohnN
1 review
Dined 2 days ago
Overall5food5service5ambience5

Love it. One of the best pubs in Herne Hill, hands down

FL
FatimaL
London
1 review
Dined 2 days ago
Overall5food3service4ambience4

A lovely evening with a pretty outside area, lovely wait staff and good music

M
Mark
London
1 review
Dined 3 days ago
Overall4food4service4ambience4

The garden outside is lovely but spoilt by loud music blaring from the speakers.

The food ordering is done via a webpage but it failed when it came to payment rendering it pointless.

SM
SM19
London
6 reviews
Dined 3 days ago
Overall5food4service4ambience4

We especially enjoyed the Charter Pie and the puddings

FW
vipFfionW
London
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

Lovely neighbourhood pub right opposite Brockwell Park with a sizeable beer garden and broad menu.

AS
AmyS
London
2 reviews
Dined 4 days ago
Overall4food3service4ambience4

Lovely back garden space. Service great. Just a bit disappointed by the Sunday roast. It was expensive, a little in the cold side and pretty small (2 potatoes!). Should be easy to fix, and then it will be a great experience.

KB
vipKittyBean57
London
10 reviews
Dined 4 days ago
Overall4food4service3ambience3

The garden at The Florence is lovely - plenty of varied seating and they're well prepared for the British weather! The staff are friendly and the food is very good - they offer a great Sunday roast!
The only criticism would be with regards to the online ordering system - which obviously isn't entirely the fault of The Florence, but the pandemic - which can be a little bit glitchy. We also ended up paying the same price for a Virgin Mary as the Bloody Mary, because there was no alcohol-free option on the menu and ordering via App makes it more difficult to communicate individual needs to the staff.
Other than that, we had a lovely lunch and will definitely visit again! The Florence is a super pub and we're looking forward to seeing it open properly again!

RS
RhiannonS
1 review
Dined 5 days ago
Overall5food5service5ambience5

Booked a table for lunch in the Florence’s garden - there was a lovely atmosphere and everything was Covid secure (including ordering and paying through their website). Would recommend!

DO
vipDOUGD
London
6 reviews
Dined 6 days ago
Overall4food4service5ambience3

Very pleasant, well-adapted to the current regulations.

OT
OpenTable Diner
London
1 review
Dined 7 days ago
Overall3food3service5ambience3

We were seated for dinner next to a table who were continuously smoking. It was very unpleasant. You may want to think about having a smoking area even in the outdoor areas. Especially during meal times.

RA
RyanA
London
1 review
Dined on May 6, 2021
Overall5food5service5ambience5

Brilliant bar staff, superb hospitality, great location. Had a lovely business lunch.

Ps the waitress who almost stacked it saved herself really well. It was impressive! And fortunate!

Best

Ryan

EM
EveM
London
2 reviews
Dined on May 5, 2021
Overall5food3service5ambience4

The staff were really friendly and help especially when it was such a wet and windy evening

JA
JamesA
London
2 reviews
Dined on May 5, 2021
Overall5food5service5ambience5

my favourite pub in herne hill. love it and the atmosphere in the garden

OT
OpenTable Diner
London
1 review
Dined on May 4, 2021
Overall5food5service5ambience5

Staff were great. Food was lovely. I was surrounding by smoking tables though which a bit much for me.

EJ
EmilyJ
London
1 review
Dined on May 3, 2021
Overall5food5service5ambience5

We both really enjoyed our roast! Best pork belly I’ve ever had 😋

KF
KatyF
London
1 review
Dined on May 3, 2021
Overall5food4service5ambience5

It has a nice garden, and the staff were really friendly.

I
Isabel
London
1 review
Dined on May 3, 2021
Overall4food3service4ambience4

More covered tables outdoors than in many other pubs in the area. The food is OK, as you would expect from this kind of pub.

OT
vipOpenTable Diner
London
9 reviews
Dined on May 2, 2021
Overall4food4service4ambience5

Lovely evening thank you! Love the upgrades to the garden too

NL
NatashaL
London
1 review
Dined on May 1, 2021
Overall4food4service3ambience4

Great atmosphere, friendly staff. Only criticism is ordering from the app, we found the food and drinks took longer than if ordering directly from staff. O

NK
NiamhK
Dublin
1 review
Dined on May 1, 2021
Overall5food5service3ambience5

Fantastic venue, staff were very friendly! Delicious food!

h
hollyg
London
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

Loved it
Great outdoor space
Closing a little early!

OT
OpenTable Diner
London
1 review
Dined on April 30, 2021
Overall3food3service2ambience5

Great beer garden, thought the burger was slightly too small for what it was and we didn’t get a last orders warning

ES
ElliS
London
1 review
Dined on April 28, 2021
Overall5food5service5ambience5

This was our first time back at a pub since lock down and we were so excited! We felt safe and social distanced the entire time. The ordering system was great and the time it took for our drinks to get to us was brilliant. The service and explanations from all members of staff were perfect. We couldn't fault our experience at all. We left feeling very happy and satisfied! We will definitely be back and will recommend to all our friends and family! Thank you so much to everyone! You really have done an amazing job!!

The Florence
Responded 2 days ago

Hi ElliS, Thank you for your 5 stars! It means so much to us that we left you happy and satisfied, we hope to see you in the pub again soon.

Report
EN
EmmaN
London
5 reviews
Dined on April 27, 2021
Overall4food4service3ambience5

I love the Florence and I use this pub regularly to catch up with dear friends. I was quite disappointed to be received with a first abrupt comment "you have your table for 1h30 min". I get they need to keep everyone happy but there are many other ways to notify a customer of table timing rules. Then, after we were told we could stay for 2hrs in the end, we had another waitress (not even serving us) that came to our table at 6:58 pm to tell us to basically leave. We had to remind her that we were told we could stay 30 min more.
I will still come to this place but please, be more diplomatic to your customers. Also, 1h30 rule for booking is very unrealistic and not nice. barely had time for couple of beers and some fries.

OT
OpenTable Diner
London
1 review
Dined on April 26, 2021
Overall5food5service5ambience5

Garden is lovely

EM
EMor
London
1 review
Dined on April 25, 2021
Overall5food5service5ambience5

Great Food and outdoor space. Heaters outside and nice service too.

BT
BarryT
London
1 review
Dined on April 25, 2021
Overall4food3service5ambience4

Good night out and the staff were great at keeping us served

OT
OpenTable Diner
London
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

Atmosphere was lovely and the garden area looks amazing and set up very well to ensure social distancing. Food was nice as was the drinks... nice big jug of pimms for us

NR
NaomiR
London
4 reviews
Dined on April 23, 2021
Overall4food4service3ambience4

Lovely to be out and food and staff were great as always. Ordering

LD
LukeD
London
1 review
Dined on April 23, 2021
Overall3food3service4ambience4

Ordering was chaotic, had to be done online but no Wi-Fi. It was all very frustrating and got us off to a very bad start. It proved difficult to swap our table for one out of direct sunlight. The staff were helpful, did there best, but were run off their feet.
The food was ok, but nothing more.

C
Charm
London
1 review
Dined on April 22, 2021
Overall3food2service3ambience4

Had a few minutes wait outside to be seated (with reservation). Garden area was nice but we didn’t have a heater near us (although they didn’t seem on anyway). Ordering from their website was fairly simple but choice could have been better. Food was ok. Table service was pretty good.

NB
NickieshaB
London
1 review
Dined on April 22, 2021
Overall3food2service5ambience4

Booked a table for brunch, however when we got there the brunch menu was not being served, there should have been a note on the website stating this.

The food that we did get was ok but was very bland and flavourless. We ordered fish and chips and the halloumi wrap. I wasn’t impressed with the food at all.

CG
CG21
London
2 reviews
Dined on April 21, 2021
Overall4food2service4ambience4

Sad to say I've been twice this week and while the burger and chips was an OK pub standard, the Sunday roast was poor. Completely flavourless. Everything else about the pub is great but the food has gone down hill!

OA
OwenA
London
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

Excellent outdoor beer garden with quick and friendly service.

D
Daniella
London
1 review
Dined on April 20, 2021
Overall5food5service5ambience5

Absolutely love it! Such a nice time and perfect for long and short stay :) see you soon x

OT
OpenTable Diner
London
1 review
Dined on April 20, 2021
Overall5food4service5ambience5

Lovely atmosphere and yummy food. Staff were also pleasure, helpful and funny.

L
Lunchtime
London
9 reviews
Dined on April 20, 2021
Overall5food4service5ambience5

Love the new outside arrangements, has really improved the eating experience.The partitions give privacy, and ambiance is lovely.Service was a little slow but all staff really helpful.Menu was a little limited but the whitebait, calamari starters we had were perfect.

LF
LeonoraF
London
8 reviews
Dined on April 17, 2021
Overall5food4service4ambience5

Great to be back sitting outside at the Florence after so long!

V
Vicky
London
1 review
Dined on April 16, 2021
Overall5food5service5ambience5

The garden layout was great and the service was fantastic and quick. Lovely food as well

ES
EmSt
London
1 review
Dined on April 15, 2021
Overall5food4service4ambience5

Very happy to have been out! The Florence outdoor setting felt like old times at the pub with friends. Nothing to complain about.

FAQs

The Florence offers takeout which you can order by calling the restaurant at 020 7326 4987.

The Florence is rated 4.4 stars by 208 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.