- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Love it. One of the best pubs in Herne Hill, hands down
A lovely evening with a pretty outside area, lovely wait staff and good music
The garden outside is lovely but spoilt by loud music blaring from the speakers.
The food ordering is done via a webpage but it failed when it came to payment rendering it pointless.
We especially enjoyed the Charter Pie and the puddings
Lovely neighbourhood pub right opposite Brockwell Park with a sizeable beer garden and broad menu.
Lovely back garden space. Service great. Just a bit disappointed by the Sunday roast. It was expensive, a little in the cold side and pretty small (2 potatoes!). Should be easy to fix, and then it will be a great experience.
The garden at The Florence is lovely - plenty of varied seating and they're well prepared for the British weather! The staff are friendly and the food is very good - they offer a great Sunday roast!
The only criticism would be with regards to the online ordering system - which obviously isn't entirely the fault of The Florence, but the pandemic - which can be a little bit glitchy. We also ended up paying the same price for a Virgin Mary as the Bloody Mary, because there was no alcohol-free option on the menu and ordering via App makes it more difficult to communicate individual needs to the staff.
Other than that, we had a lovely lunch and will definitely visit again! The Florence is a super pub and we're looking forward to seeing it open properly again!
Booked a table for lunch in the Florence’s garden - there was a lovely atmosphere and everything was Covid secure (including ordering and paying through their website). Would recommend!
Very pleasant, well-adapted to the current regulations.
We were seated for dinner next to a table who were continuously smoking. It was very unpleasant. You may want to think about having a smoking area even in the outdoor areas. Especially during meal times.
Brilliant bar staff, superb hospitality, great location. Had a lovely business lunch.
Ps the waitress who almost stacked it saved herself really well. It was impressive! And fortunate!
The staff were really friendly and help especially when it was such a wet and windy evening
my favourite pub in herne hill. love it and the atmosphere in the garden
Staff were great. Food was lovely. I was surrounding by smoking tables though which a bit much for me.
We both really enjoyed our roast! Best pork belly I’ve ever had 😋
It has a nice garden, and the staff were really friendly.
More covered tables outdoors than in many other pubs in the area. The food is OK, as you would expect from this kind of pub.
Lovely evening thank you! Love the upgrades to the garden too
Great atmosphere, friendly staff. Only criticism is ordering from the app, we found the food and drinks took longer than if ordering directly from staff. O
Fantastic venue, staff were very friendly! Delicious food!
Great outdoor space
Closing a little early!
Great beer garden, thought the burger was slightly too small for what it was and we didn’t get a last orders warning
This was our first time back at a pub since lock down and we were so excited! We felt safe and social distanced the entire time. The ordering system was great and the time it took for our drinks to get to us was brilliant. The service and explanations from all members of staff were perfect. We couldn't fault our experience at all. We left feeling very happy and satisfied! We will definitely be back and will recommend to all our friends and family! Thank you so much to everyone! You really have done an amazing job!!
Hi ElliS, Thank you for your 5 stars! It means so much to us that we left you happy and satisfied, we hope to see you in the pub again soon.
I love the Florence and I use this pub regularly to catch up with dear friends. I was quite disappointed to be received with a first abrupt comment "you have your table for 1h30 min". I get they need to keep everyone happy but there are many other ways to notify a customer of table timing rules. Then, after we were told we could stay for 2hrs in the end, we had another waitress (not even serving us) that came to our table at 6:58 pm to tell us to basically leave. We had to remind her that we were told we could stay 30 min more.
I will still come to this place but please, be more diplomatic to your customers. Also, 1h30 rule for booking is very unrealistic and not nice. barely had time for couple of beers and some fries.
Garden is lovely
Great Food and outdoor space. Heaters outside and nice service too.
Good night out and the staff were great at keeping us served
Atmosphere was lovely and the garden area looks amazing and set up very well to ensure social distancing. Food was nice as was the drinks... nice big jug of pimms for us
Lovely to be out and food and staff were great as always. Ordering
Ordering was chaotic, had to be done online but no Wi-Fi. It was all very frustrating and got us off to a very bad start. It proved difficult to swap our table for one out of direct sunlight. The staff were helpful, did there best, but were run off their feet.
The food was ok, but nothing more.
Had a few minutes wait outside to be seated (with reservation). Garden area was nice but we didn’t have a heater near us (although they didn’t seem on anyway). Ordering from their website was fairly simple but choice could have been better. Food was ok. Table service was pretty good.
Booked a table for brunch, however when we got there the brunch menu was not being served, there should have been a note on the website stating this.
The food that we did get was ok but was very bland and flavourless. We ordered fish and chips and the halloumi wrap. I wasn’t impressed with the food at all.
Sad to say I've been twice this week and while the burger and chips was an OK pub standard, the Sunday roast was poor. Completely flavourless. Everything else about the pub is great but the food has gone down hill!
Excellent outdoor beer garden with quick and friendly service.
Absolutely love it! Such a nice time and perfect for long and short stay :) see you soon x
Lovely atmosphere and yummy food. Staff were also pleasure, helpful and funny.
Love the new outside arrangements, has really improved the eating experience.The partitions give privacy, and ambiance is lovely.Service was a little slow but all staff really helpful.Menu was a little limited but the whitebait, calamari starters we had were perfect.
Great to be back sitting outside at the Florence after so long!
The garden layout was great and the service was fantastic and quick. Lovely food as well
Very happy to have been out! The Florence outdoor setting felt like old times at the pub with friends. Nothing to complain about.
The Florence offers takeout which you can order by calling the restaurant at 020 7326 4987.
The Florence is rated 4.4 stars by 208 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.