The Cup Cafe

4.6
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858 Reviews
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$30 and under
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Contemporary American

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Pre/post Theatre
Casual
The Cup Cafe is an established downtown Tucson tradition with a reputation for delicious, creative and eclectic fare, alive with flavor. A full-service, historic modern bistro, The Cup Cafe appeals to locals and visitors alike.

Enjoy the variety of The Cup’s three menus and the fresh, delectable and ever-changing daily features. Selections include build-your-own omelets, unique salads, great appetizers, full-coursed entrees, creative and classic sandwiches, as well as vegan and vegetarian options.

The Cup also proudly features impeccable homemade desserts, baked in-house, as well as a comfortable outdoor patio, full-service bar, smart signature cocktails and intriguing wine selections.
What 858 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.5
service
4.4
ambience
4.4
value
Noise · Moderate
96% of people would recommend it to a friend
5
4
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JD
Tucson
1 review
Dined 8 hours ago
Overall 5food 5service 5ambience 5

Enjoyed the meal & service, sat outside and very comfortable.

MS
1 review
Dined on October 12, 2019
Overall 4food 4service 4ambience 5

Very nice hostesses and servers, restaurant looked clean and ambiance was fun. It was really busy so it took a full hour and a half to order, get meal and eat. We missed 1st part of show outside, but it was still really good.

The Cup Cafe
Responded 6 days ago

Hello MelisandeS. Thank you for taking the time to write a review about your dining experience with us. We are pleased to hear that you enjoyed your meal while dining with us and we hope to see you in again sometime soon.

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JK
1 review
Dined on October 12, 2019
Overall 5food 5service 4ambience 5

Fine cuisine in urban setting, a pleasant experience

The Cup Cafe
Responded 6 days ago

Hello JanelleK. Thank you for taking the time to write a review about your dining experience with us and for also giving us a five star rating. We appreciate our guests feedback and we hope to see you in again sometime soon.

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OT
Indiana
1 review
Dined on October 11, 2019
Overall 3food 4service 3ambience 1

Very disappointed with the band selection. We had an outside table. The rapper used curse words the entire performance. It was so loud there was no way to not hear it. Very poor selection for a family setting. We won’t be back for a while....

The Cup Cafe
Responded on October 13, 2019

Hello and thank you for taking the time to write a review about your dining experience with us. We would like to apologize for the artist and the lyrics that were being used when you joined us on the patio the other evening. We have spoken to our booking department and we are striving to make the entertainment a more family friendly environment. We do appreciate your feedback and hopefully we will get the chance to see you in again sometime soon.

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L
1 review
Dined on October 11, 2019
Overall 5food 5service 5ambience 4

You can get literally any dish at the cup cafe And it will be delicious.

The Cup Cafe
Responded on October 13, 2019

Hello Luke. Thank you for taking the time to write a review about your dining experience with us and also for the five star rating. We are happy to hear that you enjoy dining with us and we hope to see you in again sometime soon.

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R
Tucson
24 reviews
Dined on October 11, 2019
Overall 4food 4service 4ambience 4

My favorite downtown food venue for sidewalk dining. The food is consistently good and I love the local wines on the list. Outside it feels like you are in Europe or Mexico sitting at a cafe. I like to go early when the music isn't too loud. They have valet parking across the street and it is a good idea to make reservations.

F
Phoenix
1 review
Dined on October 5, 2019
Overall 2food 2service 3ambience 1

Fish and chips were over cooked. Seemed to be the bartenders mission to make as much bottle noise as he could.
Wouldn’t return.

The Cup Cafe
Responded on October 9, 2019

Hello Forgetful. Thank you for taking the time to write a review about your dining experience with us. I would like to apologize that your fish and chips were overcooked and that the noise from the bar was loud. We always do appreciate our guests feedback as this is what we use to improve our restaurant. hopefully we will get the chance to have you join us again.

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k
Tucson
72 reviews
Dined on October 3, 2019
Overall 4food 4service 5ambience 5

Great menu and always superb service! Always a great experience!

The Cup Cafe
Responded on October 9, 2019

Hello kopoba. Thank you for taking the time to write a review about your dining experience with us and. We are happy to hear that you had an enjoyable meal with us and we hope to see you in again sometime soon.

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WS
Tucson
3 reviews
Dined on September 30, 2019
Overall 5food 4service 5ambience 5

Food: too much fried stuff for vegetarian/gluten free options. Need more variety in these types of food. Essentially, for dinner, there was one main available. And NOTHING on Happy Hour appetizer menu was vegetarian/gluten free. Also, desserts disappointing for same reason. Otherwise, service was great, ambiance was wonderful (outside on deck for blues performance). Rather eat somewhere else for the cost and lack of options. Same problem we've encountered before....

The Cup Cafe
Responded on October 2, 2019

Hello WestSideDiner. Thank you for taking the time to write a review about your dining experience with us and also for the five star rating. We appreciate the feedback and it is something that we can share with the culinary team. We are pleased to hear that you enjoyed the blues on the patio and we hope to see you in again sometime soon.

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OT
1 review
Dined on September 28, 2019
Overall 5food 5service 3ambience 4

Glad you’re open til 11 on weekends

The Cup Cafe
Responded on October 13, 2019

Hello and thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoy The Cup and we look forward to seeing in again sometime soon.

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KC
1 review
Dined on September 25, 2019
Overall 4food 4service 5ambience 4

I enjoyed our waitress a lot! Wish I could remember her name. We enjoyed our food, but one thing came out wrong and the cheese board only had one type of cheese (sad), but they fixed the dish that had come out wrong in a timely manner! Was given a free piece of cake for my birthday and happy hour prices for drinks were great! Thank you Cup Cafe.

The Cup Cafe
Responded on September 28, 2019

Hello KatieC. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you had an enjoyable time joining us. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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RP
Phoenix
1 review
Dined on September 24, 2019
Overall 5food 5service 5ambience 5

Beautiful venue for a night out downtown! I would recommend The Cup to everyone!

The Cup Cafe
Responded on September 27, 2019

Hello RhondaP. Thank you for taking the time to write a review about your dining experience and also for the five star rating. We are happy to hear that you had an enjoyable time joining us and we hope to see you in again sometime soon.

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JF
1 review
Dined on September 22, 2019
Overall 4food 5service 5ambience 3

This was our first experience at the Cup Cafe. My husband, a friend and I all ordered different items. We were 100% happy with our meals. Our waitress was the best waitress we’ve encountered in years. You could tell being a waitress was not just a job to her but a passion. She went out of her way to please us. She offered suggestions, replaced a bottle of wine with a new one when she questioned its quality, checked on us frequently assuring we were pleased with all and moved us inside from the patio when the rain began to fall. The dessert choices were abundant. The coconut cream pie and a chocolate, coffee, Chai cake were decadent. Even the coffee was delicious. This one the best meal we have had out in a long time!

The Cup Cafe
Responded on September 25, 2019

Hello JeannieF. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you had a great time joining us. The coconut cream pie is one of our guests favorites and we do get many compliments on that dessert. We do appreciate our guests feedback and we hope to see you in again sometime soon.

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JW
Phoenix
7 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 4

Service and food was excellent. We’ll be back.

The Cup Cafe
Responded on September 25, 2019

Hello JimW. Thank you for taking the time to write a review about your dining experience and for the five star rating. We are happy to hear that you enjoyed your meal and we hope to see you in again sometime soon.

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LD
San Francisco
1 review
Dined on September 14, 2019
Overall 2food 4service 2ambience 2

My experience was not good. I called to confirm we could reserve an outdoor patio table, when we arrived there was some drinking event going on and the patio was not available. Had we known we would have put reservations in elsewhere. Then the hostess arranged a table for us table #1 which had two chairs and a stool for one person, our reservation was for 4 people, and the table was at the front entrance, very loud. We did finally get a table the fit four and enjoyed our dinner, the hostess said she would comp is dessert or appetizers for the inconvenience, we went with the bread ($3.75 on the menu) as an appetizer. It was on the bill, I just paid for it, but was disappointed about the entire event that night.

The Cup Cafe
Responded on September 21, 2019

Hello LloydD. Thank you for taking the time to write a review about your dining experience with us. I would like to apologize that you were not able to get a reservation on the patio like you had asked for and that the appetizer did show up on your bill. It looks like you joined us on our Born N Brewed event and we did have the patio reserved for that event. We do appreciate the feedback because this will help make us a better restaurant. Hopefully we will get to see you in again sometime soon.

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P
Phoenix
5 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

This was our first time eating here. The food was fresh and delicious. The atmosphere at hotel congress is always fun. The only downside was the amount of wait for the first mix drink. The beer and wine came quickly. The bar was a bit backed up. We will definitely eat here again.

The Cup Cafe
Responded on September 19, 2019

Hello PatW. Thank you for taking the time to write a review about your dining experience with us and for also giving us a five star rating. We are happy to hear that you had an enjoyable time dining with us and we hope to see you in again sometime soon.

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GL
1 review
Dined on September 6, 2019
Overall 4food 4service 3ambience 4

Salmon was excellent. Sopes were dry and not terribly imaginative. Coconut cream pie was a bit watery and mealy - as if it had been over refrigerated or even possibly frozen. Looked good but wasn’t. Ambiance is always nice and feels as though you’re in the heart of Tucson. I would definitely recommend, but order wisely.

The Cup Cafe
Responded on September 19, 2019

Hello GerryL. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you had an enjoyable time and we also apologize that the Sopes and Coconut cream pie were not up to our normal standard. we do appreciate the feedback and we hope to see you in again sometime soon.

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E
San Diego
9 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

We appreciated the help picking the dessert from the display case.

The Cup Cafe
Responded on September 19, 2019

Hello Eddoc. Thank you for taking the time to write a review about your dining experience with us and also for the five star rating. We are happy to hear that you had the chance to come in and try one of our delicious desserts. We hope you visit us again sometime soon.

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M
New York Area
42 reviews
Dined on September 3, 2019
Overall 4food 4service 4ambience 3

Deserts were joy up to par. Carrot cake was old. Cheese cake was not yup to cup standards.

The Cup Cafe
Responded on September 6, 2019

Hello Mxmcc. Thank you for taking the time to write a review about your dining experience with us. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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E
Tucson
128 reviews
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Very nice menu with excellent presentation and good portion size. Prices very reasonable. Not your basic hotel restaurant!

The Cup Cafe
Responded on September 5, 2019

Hello Eater. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your meal and the sizes of the dishes. We appreciate our feedback and we hope to see you in again some time soon.

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CE
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Great service and food plus the ambiance at Club Congress is like non other!!!

The Cup Cafe
Responded on September 4, 2019

Hello CarolynE. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your meal and the service. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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RB
Tucson
2 reviews
Dined on August 24, 2019
Overall 4food 4service 4ambience 3

The Cup Cafe has good food, good service and good value. Parking can be a drag. There is valet parking across the street at the train depot and a horrible gas smell in their parking lot. Also, you're still walking across the street to the rear of the Hotel Congress. That's no problem for a younger couple, but for older folk, please beware...Once you're inside The Cup Cafe, you may notice that it's a little bit warm in there. The kitchen, bar and table area are all in close quarters making for a slightly cramped feeling. I recommend making reservations. Taking all I've said into account, I still want to say I like the place.-RB

The Cup Cafe
Responded on September 4, 2019

Hello RobertB. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you had an enjoyable evening while dining with us. We always appreciate our guests feedback and we hope o see you in again sometime soon.

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TC
1 review
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

Beautiful venue and food to match! Waiter (Keith) was very helpful and accommodating. Booked during monsoon season, so the hosting staff reserved a table inside as well for me

The Cup Cafe
Responded on September 4, 2019

Hello TreyC. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that Keith took great care of your party. We always appreciate our guests feedback and we hop to see you join us again sometime soon.

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OT
San Diego
4 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

I'm of the most unique restaurants in ambience, food. ( Try the heartbreaker) appetizer. And great deserts. Just go I don't want to describe something should be a surprise.

The Cup Cafe
Responded on September 4, 2019

Thank you for taking the time to write a review about your dining experience and for giving us a five star rating. We are happy to hear that you enjoyed the food and the ambiance. We appreciate the feedback and we hope you visit us again sometime soon.

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TK
Los Angeles
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Quirky with delicious food. A little noisy inside but a fun piece of Tucson history.

The Cup Cafe
Responded on September 4, 2019

Hello TanjaK. thank you for taking the time to write a review about your dining experience with us and for also giving us a five star rating. We are happy to hear that you enjoyed your meal and we hope to see you in again sometime soon.

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CG
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Our first visit to the Cup Cafe. We went on a Sunday evening, sat outdoors and had a very relaxing time. We were told that a few days a week there is live music which will be great to try out another time, but our Sunday night was nice a quiet just the way we wanted it to be. Our server was courteous and very efficient. She was relaxed doing her job while at the same time very professional.
We will be going back again.

The Cup Cafe
Responded on September 4, 2019

Hello ChadG. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your evening on the patio. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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CE
Tucson
4 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

We dined outside and enjoyed the music and entertainment of the 50th Woodstock anniversary party that was on the patio. The Dillinger sidecars, mission street tacos, salmon farro salad and Santa Cruz flank steak were excellent and we highly recommend them.

The Cup Cafe
Responded on September 4, 2019

Hello ChristopherE. Thank you for taking the time to write a review about your dining experience with us and for the five star rating. We are happy to hear that you had the chance to join us for the Wood stock party and that you enjoyed your meals as well. We appreciate the feedback and we hope to see you in again sometime soon.

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SS
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 4

I was the lady that had the Paramedics come by on Saturday. I can't thank Herb, the manager and his staff enough for taking such good care of me!

Susie Stagner

The Cup Cafe
Responded on September 4, 2019

Hello SusieS. Thank you for taking the time to write a review about your dining experience with us and we are glad to hear that you are doing better. We hope you will get the chance to dine with us again soon.

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b
Tucson
110 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

This is our favorite place downtown Tucson, some of the best service and food in Tucson. Great patio, great feel of the Old Tucson. We have been going here for many years, never been disappointed. We will be back!

The Cup Cafe
Responded on September 4, 2019

Hello batso57. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that we are your favorite place and that you enjoyed your meal and service. We always appreciate our guests feedback and we hope to see you back again soon.

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YG
Phoenix
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

You have to try the fake burger vegan melt. SO GOOD!

The Cup Cafe
Responded on August 14, 2019

Hello YvetteG. Thank you for taking the time to write a review about your dining experience with us and for the five star rating. We are happy to hear that you enjoyed the beyond melt. That is one of our newer menu items and we have been getting great feedback about it. Hopefully we will get the chance to see you in again soon.

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JL
7 reviews
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

Like always we were called to confirm our reservation y The Cup Staff. Our table was ready when we arrived and the server was very good with answering questions and explaining the specials. Food was great

The Cup Cafe
Responded on August 14, 2019

Hello Jesus L. Thank you for taking the time to write a review about your dining experience with us and for the five star rating. We are happy to hear that you had an enjoyable time while dining with us. We always appreciate our guests feedback and we hope that you join us again soon.

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PG
Phoenix
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 4

The Cup is always consistent in food and service !

The Cup Cafe
Responded on August 14, 2019

Hello PamG. Thank you for writing a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you had an enjoyable experience and we hope to see you in again soon.

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OT
San Francisco
6 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Service was excellent and food was pretty good. First time there will definitely be back. Had the mesquite ribs with mac n cheese very good

The Cup Cafe
Responded on August 14, 2019

Thank you for taking the time to write a review about your dining experience with us and for also giving us a five star rating. We are happy to hear that you enjoyed the ribs. They are smoked here on the property and one of our guests favorites. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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DP
Phoenix
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

Wonderful! and the flourless chocolate cake to die for.

The Cup Cafe
Responded on August 9, 2019

Hello DaveP. Thank you for taking the time to write a review about your dining experience and for giving us a five star rating. We are happy to hear that you enjoyed your meal while dining with us. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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OT
Tucson
1 review
Dined on August 6, 2019
Overall 3food 3service 2ambience 3

I eat at the Cup often and generally really enjoy it. However, this night was not one of those enjoyable times.

They were busy, service was very slow, & my order came out wrong.

I ordered the Beyond Patty Melt with fries. The server misheard my order, so it came out wrong.

The server asked the kitchen to remake my order and brought the fries from the original order to snack on b/c we had been waiting quite awhile, which seemed nice. So I did sparingly, thinking my remade order would be whole. But when it came, again after quite a wait, there were no fries and the original ones were cold.

Otherwise our food was good.

Then the server dropped a knife, from a plate, on my head.

When the server brought us our bill, they told me that although it wasn’t allowed- they paid for my drink as an apology for the knife dropping.

It felt like they were trying to say that they went out of their way /did something special for me... for no reason. It was odd.

Again, I generally really love this place so I’m counting this experience as an ‘off night’.

I’ll definitely visit The Cup again. I look forward to leaving a more positive review in the future.

The Cup Cafe
Responded on August 14, 2019

Thank you for taking the time to write a review about your dining experience. I would like to apologize that we messed up your order and for dropping a knife on your head. That is not normal for us and the server felt terrible that this happened. We always appreciate our guests feedback and thank you for letting us know. We hope that we do get the chance to see you in again sometime soon.

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OT
Phoenix
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Love the food, culture and history! We eat WFPBNO ( Whole Food Plant Based No Oil ) which is challenging, to say the least, when dining out. The Cup did a great job of minimizing added oils and customizing our order ! Thanks!

The Cup Cafe
Responded on August 7, 2019

Thank you for taking the time to write a review about your dining experience and for the five star rating. We are happy to hear that you enjoyed your meal while dining with us. We always appreciate feedback from our guests and we hope to see you in again sometime soon.

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DT
Phoenix
8 reviews
Dined on August 3, 2019
Overall 4food 4service 5ambience 5

Great special that night. The scallops were very tasty. Our waitress, Kami was very friendly and helpful.

The Cup Cafe
Responded on August 7, 2019

Hello DTx2. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that Kami took great care of you and that you had the chance to try the scallop special. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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G
Phoenix
16 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Cup cafe is always a great foodie spot to start your evening in downtown Tucson. It was a perfect location before going to a show at the Rialto. The food, drinks and service are always great!

The Cup Cafe
Responded on August 7, 2019

Hello Gail. Thank you for taking the time to write a review about your dining experience and for the five star rating. We are happy to hear that you were able to stop in before you went to the Rialto. We always appreciate our guests feedback and we hope you visit us again soon.

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SL
Tucson
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 4

The food and service were amazing! We can't wait to return!!

The Cup Cafe
Responded on July 31, 2019

Hello ShellyL. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed he food and the service. We appreciate the feedback and we hope to see you in again sometime soon.

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AG
1 review
Dined on July 26, 2019
Overall 5food 5service 5ambience 4

We hit the Cup for dinner and drinks before a show, and it was PERFECT. I think our server was Lauren, and she was the BEST. I can't even remember the last time I had someone as pleasant and conscientious as she was! The food was fantastic, drinks were divine, and the service was truly perfect. *

The Cup Cafe
Responded on July 31, 2019

Hello AngieG. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that Lauren took such great care of you and that you enjoyed your meal as well. We appreciate your feedback and we hope to see you in again sometime soon.

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