The Cup Cafe

4.6
816 reviews
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$30 and under
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Contemporary American
The Cup Cafe is an established downtown Tucson tradition with a reputation for delicious, creative and eclectic fare, alive with flavor. A full-service, historic modern bistro, The Cup Cafe appeals to locals and visitors alike.

Enjoy the variety of The Cup’s three menus and the fresh, delectable and ever-changing daily features. Selections include build-your-own omelets, unique salads, great appetizers, full-coursed entrees, creative and classic sandwiches, as well as vegan and vegetarian options.

The Cup also proudly features impeccable homemade desserts, baked in-house, as well as a comfortable outdoor patio, full-service bar, smart signature cocktails and intriguing wine selections.
What 816 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.4
ambience
4.4
value
Noise · Moderate
96% of people would recommend it to a friend
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MR
1 review
Dined 2 days ago
Overall 3food 5service 5ambience 5

Excellent food, good presentation, a bit pricey. Will go again.

The Cup Cafe
Responded 15 hours ago

Hello Matt R. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoyed your meal while dining with us. We always appreciate our guests feedback and we hope to see you in again soon.

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KC
Las Vegas
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Fabulous happy hour drinks and great food!

The Cup Cafe
Responded 15 hours ago

Hello Kara C. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed yourself while dining with us. We appreciate the feedback and we hope to see you in again sometime soon.

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LW
1 review
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

Always a treat going to the Cup! Friendly staff, great drinks and food. What's not to love?!

The Cup Cafe
Responded on July 10, 2019

Hello LoriW. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star review. We are pleased to hear that you enjoyed your evening with us. We always appreciate hearing from our guests and we hope to see you in again soon.

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OT
Raleigh
1 review
Dined on July 3, 2019
Overall 3food 3service 3ambience 4

The Cup is cool. We especially like going there and sitting outside when a band is playing out back. Good food and
Ambiance.

The Cup Cafe
Responded on July 14, 2019

Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoy the food and the ambiance of The Cup. We always appreciate our guests feedback and we hope you visit us again soon.

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PV
Phoenix
13 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Always an excellent experience at Hotel Congress and the Cup Cafe, epicenter of the new Tucson downtown .

The Cup Cafe
Responded on July 3, 2019

Hello PaloVerde101. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We always appreciate our guests feedback and we hope to see you in again soon.

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IL
1 review
Dined on June 28, 2019
Overall 2food 5service 2ambience 1

The food was excellent but the hour-long wait for the food wasn’t appreciated. Also it would be nice to have some fans on their patio since summer has arrived. The music was nice, but I personally don’t like to have to shout to my table mates just to have a conversation.

The Cup Cafe
Responded on July 4, 2019

Hello IreneL. Thank you for taking the time to write a review about your dining experience with us. I would like to apologize for the length of time that it took for you and your guests to receive their meals. We do strive to make sure hat our guests have an enjoyable experience and we did not meet those expectations. We always appreciate our guests feedback and we do hope to see you in again sometime soon.

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OT
Phoenix
3 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Another great evening at The Cup. Kirsten our server was awesome. Great advice and friendly service. Enjoyed the drink specials. Happy hour nachos are amazing. We will be back.

The Cup Cafe
Responded on July 3, 2019

Hello and thank you for taking the time to write a review about your dining experience. We are happy to hear that you enjoyed your meal with us and that Kiersten took great care of you. The nachos are one of our guests favorites! Hopefully we get to see you in again sometime soon.

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OT
Phoenix
2 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Made reservations for an outside table. We did so because there was an event going on that evening on the Patio with live bands we wanted to hear. We arrived early, and they already had our table held with a reserved sign. Drinks were great and the Food was Delicious! Meanwhile, the bands music was not too loud so you could still manage to hold a dinner conversation while enjoying the show.

The Cup Cafe
Responded on July 3, 2019

Hello and thank you for taking the time to write a review about your dining experience and for the five star rating. We are happy to hear that you had an enjoyable time on the patio. We always appreciate our guests feedback and we hope you visit us again soon.

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l
Phoenix
7 reviews
Dined on June 20, 2019
Overall 5food 4service 5ambience 3

Great service. Excellent desserts. Happy hour til 7.

The Cup Cafe
Responded on July 3, 2019

We are so happy to hear you enjoyed your time with us at Happy Hour and that the service and desserts were excellent. Our dedicated baking team is at your service every morning creating the best desserts in town just for you. Thank you for taking time to shout out your experience with us, Cheers!

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h
Tucson
4 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

Had a Father’s Day dinner with our kids at the Cup. Loved the prime rib special! Enjoyed the friendly, attentive service.

The Cup Cafe
Responded on June 19, 2019

Hello hondagirl. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you had the chance to join us on Father's Day and that you enjoyed the prime rib special. We always appreciate feedback from our guests and we hope to see you again sometime soon.

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DL
Tucson
4 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 4

We were there for Father's Day dinner - 6 of us. Although we didn't order the Father's Day special (a little pricey even for us) we enjoyed everything ordered from their regular menu. I highly recommend the Salmon Farro Salad! The deserts were fabulous and my husband was very happy!

The Cup Cafe
Responded on June 19, 2019

Hello DeeL. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you had the chance to join us on Father's Day and that you enjoyed the Salmon Farro Salad as well. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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M
1 review
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

Always an enjoyable experience! We love the Cup and recommend it often!

The Cup Cafe
Responded on June 12, 2019

Hello Maggie. Thank you for taking the time to write a review about your dining experience and for giving us a five star rating. We are happy to hear that you and your party enjoyed themselves. Hopefully we will get the chance to see you in again sometime soon.

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h
Tucson
4 reviews
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

Staff is friendly and helpful. Glad we had made a reservation, as we had a number of guests.

Cup Cafe is a family favorite.

The Cup Cafe
Responded on June 12, 2019

Hello hondagirl. Thank you for taking the time to write a review about your dining experience and for giving us a five star rating. We are happy to hear that you enjoyed your meals with us and we do hope to see you in again sometime soon.

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SP
Austin
1 review
Dined on June 8, 2019
Overall 1food 2service 5ambience 1

We have been there many times and this night the food was not up to par. The two bands that played in their patio were loud and one could not have a conversation at all. We were pretty disappointed and we would not go backk there for a meal. Perhaps a drink but never want to have that experience again.

The Cup Cafe
Responded on June 12, 2019

Hello StevenP. Thank you for taking the time to write a review about your dining experience with us. I wanted to apologize that you did not enjoy your meal this time you visited us. We always appreciate our guests feedback and we hope that we will get a chance to see you in again.

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L
1 review
Dined on June 8, 2019
Overall 4food 4service 4ambience 4

We arrived prior to our reservation time. We were seated early and had cocktails until we could order from the dinner menu. Everyone enjoyed their entrees. The beans with the pork chop were quite salty. The manager inquired about the dish, as they were considering adding it to the menu as a staple rather than a special. She apologized about the salt and went to the kitchen to advise them. She included another batch of beans with the leftovers. Unfortunately, still quite salty.
Staff were attentive and friendly.

The Cup Cafe
Responded on June 12, 2019

Hello Lona. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoyed your meals while dining with us. We always appreciate feedback from our guests and we hope to see you in again sometime soon.

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JV
Tucson
12 reviews
Dined on June 7, 2019
Overall 4food 4service 5ambience 3

We had a great time at the Cup as usual. Kristen was a great waitress!

The Cup Cafe
Responded on June 12, 2019

Hello JohnV. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoyed your meals and that Kristen took great care of you. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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JA
Portland
1 review
Dined on June 4, 2019
Overall 4food 4service 3ambience 3

Large menu. Good food. My fave is th e rare ahi salad. Outside seating area is best. Really noisy inside. Deserts very good. Wine expensive for Tucson.

The Cup Cafe
Responded on June 8, 2019

Hello JobethA. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoyed your meals while you dined with us. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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G
1 review
Dined on June 4, 2019
Overall 3food 2service 4ambience 4

Two of us ordered the beef bourgounion and were very disappointed. What few small bites of beef there were were not tender. This this is supposed to be about the beef. There was no richness to the sauce—had to add salt which helped, the vegetables were not cooked long enough. It appears the dish could have been simmering for at least another hour or two. The grainy polenta was unremarkable and was not a good match for the dish texture wise. Stick to the tradition of potatoes in some form or noodles. We both left most of our meal uneaten.

The bar special Mescal drink was great as were the frites.

We do not eat at the Cup very often but we have usually been pleased with the meals we have had.

The Cup Cafe
Responded on June 8, 2019

Hello Guido. Thank you for taking the time to write a review about your dining experience. I would like to apologize that you did not enjoy your meal while you dined with us. We always appreciate our guests feedback and thank you for letting us know. We hope that we do get the chance to see you in again sometime soon.

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KR
1 review
Dined on June 4, 2019
Overall 5food 5service 5ambience 5

A Tucson Classic that continues to improve. We go often anyway, but every anniversary without fail.

The Cup Cafe
Responded on June 6, 2019

Hello KurtR. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you chose us for your special occasion. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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EH
Phoenix
4 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

The Cup is Always Great... I just keep going back, happy to get there.

The Cup Cafe
Responded on June 5, 2019

Hello EvaH. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed yourselves while you were here. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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SR
Hawaii
4 reviews
Dined on June 1, 2019
Overall 4food 4service 5ambience 5

The service was exceptional. The restaurant called us to reconfirm our Open Table reservation. We had an outside table as requested. Our waiter was attentive and well acquainted with the wine list and menu. He was always present, but aware that we were there to relax as well; his service was excellent.

The food was very good. A couple of us tried something new and while we enjoyed it very much (Sopes), we might try a different item next time. Those ordering steak and gnocchi cleaned their plates.

A great time.

The Cup Cafe
Responded on June 5, 2019

Hello SusanR. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that everyone enjoyed the food and the service while dining on our patio. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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CP
Phoenix
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

The schnitzel was the sh**-zel! Great draft selection, as well.

The Cup Cafe
Responded on June 5, 2019

Hello CPdex. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed the schnitzel and our draft selections. We hope to see you in again sometime soon.

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S
Phoenix
5 reviews
Dined on May 31, 2019
Overall 5food 5service 5ambience 4

This is a unique restaurant with a fun atmosphere. Definitely an anchor for our emerging downtown vibe. The lobby bar is comfortable and conducive to socializing. The patio has a great vibe on its own and the restaurant has....a fun AMBIANCE.
Our server, Kayla, helped me pull of a surprise for my wife as we were celebrating our anniversary. But most importantly, she was sincere, gracious and does her job well.

Thank you for a memorable evening.

The Cup Cafe
Responded on June 5, 2019

Hello Silva1. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that your special evening went as planned and that Kayla took great care of you. We always appreciate our guests feedback and we do hope to see you in again sometime soon.

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d
Philadelphia
23 reviews
Dined on May 30, 2019
Overall 5food 5service 5ambience 4

Always great food here and service is outstanding as well. It's location in the heart of the city also is a plus because it feels vibrant. Fun place!

The Cup Cafe
Responded on June 2, 2019

Hello djmcc. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your meal and the service. We always appreciate feedback from our guests and we hope to see you in again sometime soon.

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T
Chicago
16 reviews
Dined on May 28, 2019
Overall 5food 5service 5ambience 5

We had an amazing evening on the Patio along with our little Shih Tzu. Everything was outstanding. We will return for sure.

The Cup Cafe
Responded on May 31, 2019

Hello Tonymp. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your meal and your evening on the patio with your dog. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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MM
Phoenix
5 reviews
Dined on May 26, 2019
Overall 4food 4service 4ambience 4

Great place inside the Hotel Congress. We had Fish and Chips and they were really good. Stayed for the music show on the patio under the stars. A great evening and a must for anyone visiting Tucson.

The Cup Cafe
Responded on May 31, 2019

Hello MaryM. Thank you for taking the time to write a review about your dining experience with us. We are pleased to hear that you enjoyed the fish and chips while you dined with us. We always appreciate feedback from our guests and we hope to see you in again sometime soon.

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DB
Tucson
3 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 4

Keep returning time after time..great small plates for sharing and eclectic entrees.

The Cup Cafe
Responded on May 24, 2019

Hello DeniseB. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoy dining with us and that you keep coming back as well. We always appreciate our guests feedback and we look forward to seeing you in again soon.

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DC
Philadelphia
1 review
Dined on May 18, 2019
Overall 4food 4service 5ambience 5

We love Cup Cafe and the Congress Hotel, we call it the heart of Tucson. It is always a pleasant experience.

The Cup Cafe
Responded on May 22, 2019

Hello DonnaC. Thank you for taking the time to write a review about your dining experience. We are happy to hear that you enjoyed your meal with us and we hope to see you in again sometime soon.

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BS
Tucson
23 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

My husband ordered beef bourguignon and the polenta was not tasty. The meat was very good. Wish they would have had mashed potatoes instead. The drunken tacos are delicious.

The Cup Cafe
Responded on May 19, 2019

Hello BenjaminStacey. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your meals and thank you for the feedback about the polenta. We hope that you get the chance to see us again sometime soon.

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JC
1 review
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

Excellent food. Good service. Desserts to go. Excellent dining in an historic hotel.

The Cup Cafe
Responded on May 17, 2019

Hello JohnC. Thank you for taking the time to write a review about your dining experience and for giving us a five star rating. We are happy to hear that you enjoyed your meal with us and we hope to see you in again sometime soon.

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MM
Tucson
1 review
Dined on May 13, 2019
Overall 3food 4service 1ambience 2

It took at least two hours, maybe more, to order, be served and eat, which is a long time when the restaurant it not completely full. Service was slow and non attentive. Food was good, but presented on the other side of lukewarm. Food should have been served hotter. We were seated immediately but asked if we could sit outside. We were told since it had not been requested on reservation (did not see option given) there would be at least a 30 minute wait. Since we had an infant, we opted to be seated inside, which is not very roomy. Will I return? Probably not. There are other places with better service and roomier tables.

The Cup Cafe
Responded on May 17, 2019

Hello MsMissy. Thank you for taking the time to write a review about your dining experience with us. I would like to apologize that your food took awhile to get to your table and when it did that it was not hot. We appreciate our guests feedback and we know that you came here for a stellar experience and we did not hit that mark. We do take a lot of pride in our food and our service and we can use this as a training opportunity. We do hope that we will get a chance to see you in again.

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BC
1 review
Dined on May 12, 2019
Overall 2food 3service 3ambience 1

This dining room is so outdated. Yes it is a historical building but the unconfortable chairs and wobbly
Metal table without a cloth for Mothers Day dinner was well below our expectations. The dining room on the street is yes historical but appeared dark and in disrepair. Not sure if the "bar area" was for storage or
just not removed when they decided to use this area. Certainly no thought or effort in the "remodel."
The steak was very tasty but would have been excellent with the proper presentation and a nice ambiance.
Wait staff cordial but lacked the professional appearance one might expect on Mothers Day.
Overall the atmosphere of a cheap dinner. Will not be returning.

The Cup Cafe
Responded on May 15, 2019

Hello BenC. Thank you for taking the time to write a review about your dining experience. We did show a forecast for rain and we had to open up our Copper Hall which is normally used for private events. We wanted to make sure that we still had enough places for our guests to dine. We are happy to hear that you enjoyed your steak and we hope to see you join us again.

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SB
Tucson
3 reviews
Dined on May 12, 2019
Overall 4food 4service 5ambience 4

Service was great!! Chicken & gnocchi, both very dry, thank goodness for the sauce. Husband ordered ribs with bbq sauce on the side, didn’t come out that way. Had to eat his fries and mac & cheese while ribs were redone which took too long. And several times we could smell cigarette smoke waffling inside. Must of been coming in from the hotel’s back entrance next to Cups entrance. We’ll be back, my mom loves Cups Cafe.

The Cup Cafe
Responded on May 15, 2019

Hello StephieB. Thank you for taking the time to write a review about your dining experience with us. I apologize that the ribs came out with the sauce on them and that it took awhile for them to be remade. We always appreciate our guests feedback and we do hope to see you in again sometime soon.

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CS
Charleston
1 review
Dined on May 11, 2019
Overall 4food 4service 4ambience 3

Delish. We went to the Cup Cafe Saturday night and had a wonderful meal. The food was really good. We started with the barrio bread. Crisp and tasty. Two of us had the chicken and gnocchi, which was wonderful. My husband had the hamburger which he said was good. We shared a slice of key lime pie because we were all full but couldn’t pass up dessert. It was worth it!

The restaurant was busy but we had reservations and were quickly seated. Service was good if a bit slow but the place was crowded, The noise level was the only issue for me. We could carry on a conversation but it was a bit louder than I prefer. Still, we would all go back. It’s all about the food!

The Cup Cafe
Responded on May 15, 2019

Hello CarolS. Thank you for taking the time to write a review about your dining experience with us. We are pleased to hear that you and your guests enjoyed your meals while dining with us. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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BP
Phoenix
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Food is always delicious! The desserts are to die for. I always look forward to dining at The Cup Cafe.

The Cup Cafe
Responded on May 15, 2019

Hello BetsyP. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your meal while dining with us and we hope to see you in again sometime soon.

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OT
Phoenix
3 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 4

Service was great as always. Our hostess was effervescent, server was top notch. The food was amazing— Depot Salad and Beef Bourguignon. Thank you, Cup Cafe.

The Cup Cafe
Responded on May 18, 2019

Thank you for taking the time to write a review about your dining experience. We are happy to hear that you enjoyed your meal and the service. We hope to see you in again sometime soon.

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SG
Phoenix
7 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 4

It was a perfect evening to sit out on the patio. The food was excellent and so was our server. David, in the bar, went out of his way to make a special drink for my husband.

The Cup Cafe
Responded on May 12, 2019

Hello SusanG. thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that David took such great care of you and that you enjoyed the patio dining. We hope you get the chance to join us again sometime soon.

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SS
New Orleans
20 reviews
Dined on May 10, 2019
Overall 4food 4service 5ambience 4

I had the paella, and it was very good - lots of fish, shrimp and clams. I missed the crusty rice one usually gets with paella, but the rice and sauce were tasty. Great service and it was a lovely evening on the patio.

The Cup Cafe
Responded on May 15, 2019

Hello SSM57. Thank you for taking the time to write a review about your dining experience with us. We are happy to hear that you enjoyed the Paella and the patio seating. We always appreciate our guests feedback and we hope to see you in again sometime soon.

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LD
Phoenix
1 review
Dined on May 8, 2019
Overall 4food 5service 3ambience 5

Felt ignored by wait staff. Took 1/2 hour before food arrived at a not particularly busy time.

The Cup Cafe
Responded on May 10, 2019

Hello LindaD. Thank you for taking the time to write a review about your dining experience with us. I apologize that you felt ignored while you dined with us. We always appreciate our guests feedback and we can use this as training for the staff. We hope that you will get the chance to join us again sometime soon.

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b
Tucson
105 reviews
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

We had a wonderful dining experience, great food, great service. We sat out on the patio, it's nice to see the old Tucson that surrounded us.

The Cup Cafe
Responded on May 10, 2019

Hello batso57. Thank you for taking the time to write a review about your dining experience with us and for giving us a five star rating. We are happy to hear that you enjoyed your evening with us and we hope to see you in again sometime soon.

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