The Crosby Bar

Amazing ambience and service. Loved it! Love the Firmdale aesthetic and had a lovely meal

One of my favorite restaurant! Service is top notch , food is always so yummy . Try the lobster pasta and the side of quinoa stir fry veggies

Amazing experience, waiter was super attentive and the host was such a charm (I wish I caught her name but it was a very nice short woman)

Although, I love this place. However, I just had the 'high tea' tower and some finger sandwiches soggy (pre-made), clotted cream hard vs fluffy, scones not warm. Afternoon high tea experience was not what I had hoped.

This was our first time to this restaurant and we couldn't be happier with our meal. From start to finish our experience was top notch. I highly recommend this restaurant to everyone!!

Service was very good in the beginning, then our lovely waiter disappeared and he only stopped by an hour later... but if he was around, he was lovely. Great atmosphere and food.

Lively atmosphere, nicely decorated with a British feel. Food and cocktails were delicious.

Wonderful service and delicious food. The restaurant is stunning and perfect for a romantic date or special occasion.

Excellent food as always, but service on this visit was pretty slow and forgetful. Disappointing especially as this was a Valentine's Day dinner.

Some of the food and drink here may be fine: my experience is with the Afternoon Tea.

The teas (delicate green and white) were oversteeped and bitter. The desserts were odd-tasting, apparently old - especially the macaroons which were bizarrely chewy. The server mistook one of us (a 30 year old woman) for under 21, but then offered to let her drink alcohol anyway.

The sandwiches and scones were fine - they showed signs of being freshly and skillfully made. This gives me some hope for the rest of the menu. But, The Crosby Bar has a lot to learn before it can offer an Afternoon Tea that matches its swanky price point.

The room is beautifully appointed. The service was excellent and the food terrific. Overall a wonderful experience and I will return...many times.

We had a wonderfully attentive server who paid attention to the allergy issues at our table and provided a seamless experience. The food was perfect as is the ambiance.

Food arrived cold. Inattentive but polite waitstaff

Great swanky-ish spot, in the Crosby Hotel, where you may see a celeb if you hang out late enough. Food portions are tiny, but are really delish. Drinks are good, if they get your order correct. Although the wrong cocktail was still good!

Love the ambience and the food, tea is a little overpriced but good for our anniversary.

Super nice ambience, great servers and great food

Service was fantastic. Had to be out in 45 mins. Great all around!

Unfortunately we got seated in the corner... next to the back door... cold air was coming in... I asked the waitress if they had anything else... and wouldn’t even bother to change us to another table...
I like going there... but after this... I will double think next time.
Very unfortunate....

Great ambiance and attentive staff ... a pleasurable experience

Get place to catch up with friends and for an amazing angus burger!

Having been to this hotel restaurant before I was excited to stop by again on my next NY visit . I thought the potions that involved pasta were oversized and made the starter of my daughter and my main course unappetising . To be fair the server removed the main course from the bill. Overall the restaurant was quiet and lacked ambience - all in all disappointing

One of my favorite restaurants in nyc ! Great service and staff is always so kind . You have to try the quinoa vegetables and branzino !

This was our 4th time having afternoon tea around the Christmas holiday at The Crosby Hotel. Our previous 3 visits were all great. The room is pretty, the food was always great and the overall experience was quite enjoyable. Sadly, it seems things have changed since our last visit. One of the items that was listed on the menu wasn't served to us until we questioned why it had not been included in our tea service and in general, the service was terrible. Our waiter literally seemed to disappear about half way through our meal and never returned. He came by to let us know he was getting us seconds on several items and eventually someone else delivered two of the 5 things we ordered and the rest never came. We had to seek someone else out to get our check after waiting for nearly 25 minutes. When I complained to the manager, she apologized and asked me to reach out to her on our next visit and she would make sure we had a better experience. There was no attempt to make THIS experience better, nor any real effort or explanation given to rectify the situation. Overall, it was a disappointing visit for what has always been a family tradition that we look forward to.

Absolutely fabulous!!

Everything was great!! The only thing is bathroom is kinda far in basement. Otherwise it would be perfect!! Still have 5stars. And I will definitely go back again!!

We were a party of 6. The waiter was accommodating to an extent but wasn’t very attentive.. Understand that it was a lunch time, but seemed like we were ignored most of the time. For a large check, I’m pretty surprised.

Whoever our host was was amazing. He was so friendly and attentive. Actually, the entire staff is extremely cordial. At the end of our meal, I was looking for our host but couldn’t find him and the bartender must have seen me looking around because he came over to our table to help us!

Love it! Very cozy and comfortable. Felt like home. Surely will come again

The staff tried to kick us out twice bc we stayed there for 2 hours. We were never told that a reservation was waiting for a table beforehand and it was very unprofessional.

Terrible service. Got order wrong / sent incorrect food. Ingredients terrible

Off the beaten path and quaint. Service could be better and would like to see more variety on the menu. But a good spot to get away and enjoy a visit.

Perfection, as always. One of the best kept secrets in New York!

I came here for afternoon tea with my mom, mother-in-law and sister. Overall was happy with the tea service however, after going to an authentic high tea in London it really doesn't compare. I think the price point and ambiance is great, especially if bringing someone who hasn't been to an afternoon tea before or doesn't come into Manhattan often. The food was mediocre. The bread and some desserts seemed a bit dry, but we did have some menu favorites and left incredibly full. Great experience for those who have never been to afternoon tea or are looking for something more moderately priced.

Food and service first rate but very noisy even though we were tucked away behind the bar.

We made a reservation and arrived early. I was told on arrival that the table would be ready in 15 minutes when our reservation was scheduled. No problem! Then I was told our reservation would be about ten minutes. Okay. Then I was told another 20 minutes. So now it's thirty minutes past my reservation time and I am finally walked to a table with my party when I am told by another employee that the empty table I am staring at is being held for some unknown party. When I asked what the problem was. I was given grief about making a last minute reservation. A reservation is a reservation! So I am walked back. One minute later I am walked back to the exact same table and told that the table is now available. There seemed to be descent among the ranks. They did make things better by giving us a glass of champagne gratis. I enjoy tea for the experience and relaxation. This particular visit failed on that front.

Fabulous brunch menu in lovely light airy beautifully decorated space. Impeccable friendly non-intrusive service. If we lived in NYC this would be a regular!

Colorful, whimsical dining destination in SoHo. Wonderful for an afternoon iced mocha or dinner with friends. Highly recommend.

Very accommodating to special orders. Great brunch menu. Hadn’t seen these friends in a while and that room never gets loud even though it was busy

Service was slow, rude, overall terrible. Order arrived wrong and took ages to fix. I love firmdale properties in the UK, not sure why this one was so off.

Normally I love eating brunch here but this past weekend, it was very crowded so they made me wait for 15 minutes even though I had a reservation! I always order the waffle and this time my food came very cold...