The Clocktower

The menu is very heavy and over priced for what it is. We ordered wine by the glass and they were very chinsy with the pour.

Disgusting. They had a piece plastic in niece's food. Undercooked pork. The most unbelievably bad dinner I've ever had. They should be embarrassed

So good went back the following week and plan to make it a regular dining expeicne.

The server was amazing. The food was delicious and the ambiance was so beautiful and romantic. We also got some Prosecco and a dessert for our anniversary celebration. The manager was also super sweet.

The service was ok. The waiter did not explain the meals that well.

My 2 friends had the dover sole, it was so small and tasted so fishy. Like it was frozen fish stick

I had the duck, it was like chewing raw, tough, fatty meat. Horrible!

The prices were ridiculous for this quality and quantity. I don’t mind paying for a great meal but this was un acceptable.

This is my 4th time dinning with them and have booked 2 corporate events in the past. All amazing experiences
I can’t believe this is the same restaurant. Did they change chef or management?

We Will not be returning .

Food was very good, service was great. The only issue that I had with the Resturant was their wine list.
They have as many as 500 different wines however the average price of the wine is about $350.00.
Only few wines are in price range of $80.00.....

Excellent brunch

Really nice experience from the entertainingly and appropriately droll Australian hostess to a great bar with an incredibly well informed and yet non condescending waitress to a good dining room team, service is very well done without being over the top. The pool room was a very pleasant distraction and the food was very, very good. Only complaint is that the wine list is disproportionately overpriced even if remarkably broad.

Food is excellent, very impressive wine list and waiters are really nice and helpful. That was a perfect evening and I definitely recommend this place.

it was a nice atmosphere too big and not easy to converse. Food was good and sevice was excellent.

Bad experience! Bread was given to me after first ate out and when I ask can I have more bread they said 3 dollars for 2 pcs! I had ate in many restaurants and this is the first time the restaurant charged me bread cost!
And when I paid cash including 20% tips they even didn’t say thanks. This is the last time I’ve been here. And don’t recommend to anyone

A lovely room up a long winding staircase. Look to your left upon entering and you will find an elevator.There are several beautifully designed room..quite "clubby" in a Bristishy way. It is also very comfortable.
Service was excellent and the food was well prepared. I ordered coffee with the meal as it was an early lunch. As coffee is served in cup and saucer, it empties upon a few sips.
Although the managers, waiters, and bus people passed by frequently (I was at a table near the aisle) their cursory glances missed the empty cup too frequently. When I did ask for a refill, it took quite awhile. I suggest they take note of single diners especially as we do enjoy our coffee.
A small favor to ask and I look forward to my next visit at the restaurant.

I went to The Clocktower with a friend for Restaurant Week. The food was excellent and I will return.

This is one of my favorite spot. Lovely ambiance, wonderful service and nice meal. Food could be a little saltier side. So if you prefer not too salty, it’s safer to request less salty. But I always enjoy coming here.

We went for lunch during restaurant week so prices were lower and the choices limited. What we had was very good. At other times it would be expensive but worth it if that isn't a problem. The dining rooms resemble an old world club.

Always love it

Sophisticated, upscale, very gourmet and highly recommend

Dining room was pleasant with interesting pictures on the wall. However the food was no more than
satisfactory. The roasted cod was not done too well or tasty. The appetizer of soup was microscopic.
The tea was brewed and the leaves were unsettled. A strainer had been placed on the table at the end.
Neither of us saw it until after we'd poured the tea with the floating leaves. It should have been started by the waiter or at least pointed out to us.

Stunning food, consistently excellent. Deserves its Michelin star and maybe more.

The ambience and service were impeccable. The first course was excellent, but the entree and the desert were mediocre. All of the portions were small.

I wanted to spend a day with my 22 year old daughter and thought the Clock Tower would be an awesome experience due to her British roots. This past Tuesday we got there as your last guest for the early afternoon, was about 1 minutes late, traffic from New Jersey. What I found was an ABSOLUTE, unwelcoming attitude.

We were seated and I delayed going to the bathroom because I did not want to miss the waiter. We sat for over 10 minutes with no one offering anythng except ask us if we wanted anything from the wine list. I finally got up and went to the bathroom and then I complained to the receptionist, this was 15 minutes later. It would have been nice for the waiter to explain the menu, how it works, what’s included in the restaurant week, etc. I was simply annoyed, the ambience was lost in this lack luster treatment. Did not enjoy the food, my daughter’s Shepard’s pie was luke warm, she was hungry so she ate it. Fish and chips was greasy on top, you could see the oil, I have had better. Your manager tried to make up, but the essence was already lost.

The trip, toll, lackluster service was lost in the attitude of your staff. I could come up with a lot of excuse of this disservice. We had dinner at another restaurant the week before and we felt like family, we were treated like family. People’s attitude depicts how you’ll be treated.

It portions are extremely small. The taste is good but not enough. Wouldnt recommend..

Beautiful old world feel, artwork amazing (photography). Ask for wine list before you just order, can give you the 40 glass. Professionalism with all help , Manager amazing and on top of his game!

Our last 3 times there since they changed the menu, we have been unhappy with the food. Its just not the same, the bread which is always amazing was not hot and the butter has changed for the negative, the Filet which is always amazing has not been great the last two times with the new presentation. The potatoes au gratin were not hot and had congealed, the french fries were actually stuck together. However the service was amazing as usual. The problem has been a change from the kitchen not from the service.

The Fried Cod fish was half raw.
Service was slow at lunch time.

Very cool ambiance in a stylish hotel. Great inventive cocktails. Food tried really hard but wasn’t worth the money. Suggest coming for a drink and eating elsewhere.

Great service tho food was just fair.

Overall our experience was a good one. We started off with a drink at the bar. I enjoyed one of their cocktail specialties which was fantastic. I would go back just to have drinks at the bar. Our dining experience was good, just a little disappointed that we ended up having to ask for bread to be served. We had already received our appetizer, but no bread. We would have preferred to have the bread prior to the appetizers as it should have been served. The food is amazing and I will definitely be back.

I love the Clocktower, the ambience is fantastic and the service superb. The good is good but is some respects could be better in terms of taste and portions.

Top marks in every category! Not inexpensive but worth every penny!

Service was really poor, food was good

I was looking forward to having a restaurant week lunch at The Clocktower, since it was my first time there. The three good sized dining rooms and a billiard room were stately, with dark wood and photographs up to the ceiling. Kind of old world stuffy. The staff to a person were professional, helpful and warm. After being seated, the waiter assumed we were there for restaurant week, which surprised me, when he asked as he handed us that particular menu.

We had butternut squash soup, which was very tasty, with a few nuggets of vegetables in the center of the bowl before the soup was poured in. The portion was suitable for a Barbie doll, and not a hungry one at that. So although good, it left me wanting more. The second course was a parmesan cheese/mushroom risotto. It was nothing special, but again, not enough to feel like I've eaten a meal. The bread, which we ordered twice just to have more to eat, was the perfect roll. Served warm with a just right crunch in the crust, served with softened butter in the pleasing form of an elongated rectangle.The desert was indeed the worst part of the meal. Cake with ginger ice cream. The ice cream was delicious however the cake was, uh, weird. It had a peculiar taste and texture.

Maybe this restaurant gives smaller portions for restaurant week. If that was it, they make a bad mistake. I for one try out restaurants to return again if I like them. I won't be back.

Very comfortable room with friendly attentive service!! The food was perfection!

Very nice presentation, love the soup and yellowtail dish. Just toooooo salty, surprised me.

Stunning club-like setting with beautiful wood paneled walls, fireplace, fascinating photographs , great playlist and very sophisticated vibe. Perfect for a midwinter lunch. Food is very elegant and absolutely delicious--had marinated whitetail as an appetizer and broiled cod as an entree with a divine cognac soufflé's for dessert. The bread alone is worth the trip--small loaves of warm and crusty sourdough bread with a home made butter.

We enjoy fine dining when we travel, and decided to try the more British of Continental cuisine. Clocktower must have a great reputation judging by the crowd there on a week night. We enjoyed great cocktails at the bar, then a wonderful, perfectly timed and absolutely delightful dinner in the dining room. A wonderful experience!! We enthusiastically recommend it to New Yorkers and visitors alike!!

Outstanding.

Just had lunch at The Clocktower for Restaurant Week. The cocktails were great and wine delicious. The food was superb but the portions were ridiculously small. We had a couple of orders of bread (very delicious) because the food was so skimpy. All the courses were very small. The service was very mediocre. We were missing the silverware a few times. The bread did not arrive until we were finished with our starters although we requested it numerous times. But, the bottom line is the food which was fabulous.

Great ambiance, stellar plating, superb service. And the food was great too. This place does not disappoint and is sure to impress. Small portions, so order accordingly.

The second course took a long time, however our server made it up to us by treating us to another desert and sparkling water. We left very happy.