The Clocktower

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1. CR

   ClausR

   Chicago

   12 reviews

   vip
   3.0

   12 reviews

   Dined 4 days ago

   overall3food4service1ambience4

   First, the positive things about our experience: The food was really good (still with Jason Atherton’s touch) Beef Wellington was a bit too raw for our taste but overall everything we ordered was tasty. Disappointing things: The hostess thought she was the queen of England trapped in the body of a hostess - she was very unwelcoming. The waiter and busboys needed a lot of training, they simply weren’t capable of serving in a restaurant like the Clocktower. They tried to take away the plates while we were still eating, reached over the table, filled the same glass with wine, when the 2nd glass was ordered, tried to push us out and gave us the feeling that they couldn’t get rid off us fast enough etc. So, we are most likely done with the Clocktower, but can’t wait to Jason Atherton opens his next US based restaurant preferable in Las Vegas.

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2. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Wonderful!

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3. SC

   StephenC

   1 review

   5.0

   1 review

   Dined on January 30, 2023

   overall5food5service5ambience5

   The food, the staff, the ambiance. It was all top notch.

   Report
4. t

   theone342

   Austin

   1 review

   vip
   4.0

   1 review

   Dined on January 29, 2023

   overall4food3service5ambience5

   Service was great - never mind getting cut in line buy some people checking in. Peter was great and so was Sarah the server. The restaurant is honestly beautiful and such a cool vibe. It got line once a 10+ showed up for a birthday, my luck I guess. What I ordered was all just ok, but there was definitely some other things I knew I wanted, but didn't simply because I've never had beef wellington or a scotch egg. I'll probably never order another unless it's made by Gordon Ramsay himself. I'd come back.

   Report
5. RL

   RegL

   Atlanta

   2 reviews

   vip
   3.0

   2 reviews

   Dined on January 26, 2023

   overall3food5service5ambience4

   Staying at Edition Hotel and made reservation for Clock Tower. Got there at appointed time and host was less than welcoming - almost rude, actually. Says she couldn’t find reservation and even when I showed it to her on my app, she said “I’ll have to see what’s available.” We were do ally escorted to one of the rooms with probably 15 or so tables - there were only 3 occupied the entire time we were there (8:30 to 10). I usually don’t leave reviews but I felt this lady almost went out of her way not to welcome us. But service from wait staff was attentive and food was excellent - but won’t be back because of host.

   Report
6. MR

   MelaniR

   New York Area

   49 reviews

   vip
   5.0

   49 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   Excellent food and wine with great service in a super cool surrounding.

   Report
7. OT

   OpenTable Diner

   New York Area

   2 reviews

   vip
   5.0

   2 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   Birthday celebrations. Great service, ambience and food for a casual brunch in a luxurious ambience.

   Report
8. MA

   MaryA

   New York Area

   1 review

   vip
   1.0

   1 review

   Dined on January 17, 2023

   overall1food1service1ambience3

   This restaurant used to be amazing. I went there many times. But it seems they have lost their chef, and now the food is terrible. It is not surprising that they lost their michelin star. We ordered two medium-rare steaks, but they brought out medium ones, which they insisted we try. We decided to eat the first one because we didn't want to wait but asked them to replace the second one, which they did. But then that came back rare. It seems they were incapable of making a medium-rare steak. I decided to take it home for a steak sandwich the next day, but when I got home I discovered they had packed someone else's chicken instead of the steak. All the other items we ordered were also disappointing and the service was poor.

   Report
9. c

   citywalker

   New York Area

   14 reviews

   3.0

   14 reviews

   Dined on January 17, 2023

   overall3food3service3ambience3

   Food was so so, doesn’t live up to Michelin star. Service was ok, as what one should expect from a high end hotel restaurant. Most disappointing part : it was a birthday dinner as specified during booking, they totally missed out the birthday candle on our dessert!!?

   Report
10. RD

    RandD

    Nashville

    15 reviews

    vip
    5.0

    15 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    It was wonderful!

    Report
11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service3ambience5

    Amazing good and great venue. Service was slow but it felt like they were understaffed. Perfect romantic date night vibes! Also the bread is SO good.

    Report
12. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food5service1ambience5

    The food was lovely! (We had Scallops, Beef Wellington and Shepherd's Pie). However we had to cut our evening short and missed dessert as we were endlessly waiting on our server to come and take our order. Eventually we ran out of time and asked for the bill which again we waited for an eternity to get and then pay. It was really disappointing as we were celebrating a special occasion and in the end it was ruined due to 1 server being too busy (I don't know if there was a reason for this). It was obvious this was happening to a lot of other tables too.

    Report
13. MR

    MelaniR

    New York Area

    50 reviews

    vip
    5.0

    50 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    We took a friend for his birthday and it was a wonderful evening. Food and service were excellent I wish the wine ‘pour’ was a little more generous but a great night all around.

    Report
14. RK

    RichK

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5

    Great vibe! Food and drinks were delicious. Very good service

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15. PA

    PATRICKM

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    A Steven Starr restaurant that once again delivered a most memorable experience from the décor to the service to the menu. We have been Starr Philadelphia restaurant devotees for ages and we were not disappointed by the experience in New York City. The food was beyond delectable to the point that I mopped up my halibut sauce with the bread, and the desserts tasted just as delicious as they looked. We were mor than satisfied with the cuisine, experience, attentive service, and overall value even at NYC prices. A dining experience not to be missed if you have the opportunity.

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16. AF

    AngeloF

    New York Area

    7 reviews

    vip
    4.0

    7 reviews

    Dined on January 7, 2023

    overall4food4service5ambience5

    Excellent service and amazing ambiance that is clearly impressive. Drinks are excellent and food is good

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17. p

    pkollias

    Philadelphia

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food5service5ambience2

    The food was excellent! The burger was perfectly cooked and executed and the eggs were all done as requested. The flavors were not very innovative but classics executed really well. The staff was also very professional and pleasant. On the downside the restaurant was quite dirty. All chairs had dirt and the table(s) were covered in dust. Everything that came from the kitchen was impeccably clean though.

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18. CR

    ClausR

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on January 6, 2023

    overall5food5service5ambience4

    Amazing food and service, unfortunately where we seating next to a woman that was way to loud which is not the restaurant’s fault. None the less The Clocktower is highly recommendable. Best lobster we have ever got. Another Jason Atherton 5 star restaurant.

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19. OT

    OpenTable Diner

    Tampa

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food4service4ambience5

    NYE couples dinner 🍽️

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20. JL

    JovanL

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    The Experience was wonderful looking forward to going there again.

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21. J

    Jendiner

    Charlotte

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    Have the soup and shepherds pie! Everything was perfect.

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22. J

    Jill

    New York Area

    7 reviews

    vip
    3.0

    7 reviews

    Dined on December 28, 2022

    overall3food3service3ambience4

    For the price, it would be wise and appropriate to have a vegetable on the plate with the fish entrees instead of just a dead piece of fish on a plate. The chef should know this. The presentation was substantially lacking in imagination and content. The crab was tasteless as was the tuna. The best thing were the oysters and they weren't cooked....... This restaurant was a real tremendous disappointment after having been to 4 other Jason Atherton places in London. I won't be returning here.

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23. F

    Francois

    Montreal

    7 reviews

    5.0

    7 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Perfect experience! For a breakfast, brunch, lunch or diner. The food was delicious and service careful.

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24. AF

    AaronF

    Cleveland

    12 reviews

    vip
    5.0

    12 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    The tandoori chicken and dandelion salad were incredible with great flavors and expertly prepared. You get so much food for your money. Service was impeccable. The British theme was very well thought out. Really, the experience was perfection.

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25. L

    Lenny

    New York Area

    16 reviews

    vip
    4.0

    16 reviews

    Dined on December 26, 2022

    overall4food4service5ambience5

    Good food and amazing service. The spot is super cool and really nice atmosphere. It’s raccomandate for business dinner also.

    Report
26. AA

    AnaA

    Miami

    10 reviews

    vip
    1.0

    10 reviews

    Dined on December 26, 2022

    overall1food1service1ambience3

    The absolute worst experience I have ever had in a restaurant. The service was extremely bad. From not serving us water for about 30 min after we sat down to opening our wine and forgetting it on the counter and not pouring it for 15 min till we flagged someone down. We order appetizers and one of us did not have a plate for 10 min. The champagne was never refilled. The wine was never poured. The Mac and cheese for $20 had literally 5 rigatoni and water at the bottom. The waiter knew nothing about the dishes and had to ask about each one. The manager did not communicate to the waiters what she was telling us, resulting in us looking like we did not want to pay for food items that had been comped. Overall worst experience ever wasted our favorite Christmas holiday dinner on a place that once had a Michelin star and now has worst service than a fast food restaurant.

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27. JS

    JenniferS

    Caribbean

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service4ambience5

    Christmas meal was absolutely next level. In NYC for the holidays and this exceed our expectations

    Report
28. C

    Cloudsinthsilverlining

    New York Area

    90 reviews

    vip
    5.0

    90 reviews

    Dined on December 25, 2022

    overall5food5service4ambience5

    Always a joy.

    Report
29. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service3ambience4

    We were put at a corner table that didn’t seem to be anyone’s responsibility. The service was spotty and disjointed which might have been because it was Christmas Eve. Regardless, people were getting seated after us and being served while we were still waiting to place our drink order…not a great dining experience.

    Report
30. LR

    LeeR

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food5service5ambience5

    Staff was fantastic. Every food item exceeded expectation. Highly recommend.

    Report
31. MS

    MerrillStneighbors

    Houston

    32 reviews

    vip
    5.0

    32 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    We have added Clocktower to the list of our favorite places in NYC. Fantastic British classics in a clubby, warm setting. We love it!

    Report
32. CM

    CharlieM

    1 review

    5.0

    1 review

    Dined on December 23, 2022

    overall5food5service5ambience5

    It was a great experience and the food and service is outstanding.

    Report
33. OT

    OpenTable Diner

    Tokyo

    1 review

    vip
    2.0

    1 review

    Dined on December 20, 2022

    overall2food4service2ambience4

    Food was decent, but we had to wait 25 minutes for our table despite having a reservation. Was ushered out with the check even before we finished our desserts.

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34. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 18, 2022

    overall5food5service5ambience5

    great take on British food with outstanding service and amazing stinky toffee pudding!

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35. JF

    JesseFitz

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Great food, great service but was wedged between two other couples. Would absolutely go back!

    Report
36. j

    jasonf

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 16, 2022

    overall5food5service5ambience5

    Went for a birthday day and it was perfect. No complaints. The food was extremely tasty and they were very attentive. Well worth the money.

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37. BS

    BartrekS

    New York Area

    1 review

    2.0

    1 review

    Dined on December 13, 2022

    overall2food3service1ambience3

    Felt like no one was in charge. The check in refused to take our coats so we just dropped them on the chair by our table. We asked to compare wines but after long wait just gave up on it. Food order was mixed up. In general no drama but also no reason to go back.

    Report
38. MM

    MaureenM

    1 review

    1.0

    1 review

    Dined on December 11, 2022

    overall1food1service1ambience5

    Service was subpar. We expected a level of service parallel to a Michelin Star Rating. Bread was stale and breakfast was mediocre at best.

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    Wonderful experience in a romantic setting!

    Report
40. T

    Traveler

    San Francisco

    1 review

    2.0

    1 review

    Dined on December 10, 2022

    overall2food1service1ambience5

    Horrible food horrible service.

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