The lack of menu selections was disappointing. Server appeared to be new and lacked the basic knowledge and experience to make the evening a memorable event. We chose to end our evening at the City Grill with just drinks.
It's upsetting that we made a special trip to The City Grill based on our reservation (confirmed) for 5:45 on Friday July 21st, but when we arrived, the restaurant was closed for a private wedding reception. With an appetite and so much excitement (we were visiting family from California), we were very disappointed. It was our last night in Canada and a special occasion celebrating an 88th birthday.
We feel we should be compensated for the effort we made to be a patron at the restaurant only to be turned away once we got the front door ten minutes before our reservation.
New menu is great. Small sharing plates is just what Windsor needed! Prices are much lower then their old menu and the variety is vast. Very good attentive service, I would recommend to anyone in the Windsor area.
The performers for the dueling pianos were amazing, but the noise level was almost painful, and the food was at best mediocre for a very high price. Would not recommend.
we went for the duelling piano's... the food was not good, there was no taste/spice. what we got versus what we paid unfortunalty did not match. I had higher expectations and we were so disappointed in our food that we didnt even stay for the piano's. feel free to contact me for further information.
The food is very good but unfortunately portions are small and the prices are a bit on the high side. Prices would be appropriate since the quality is great but we didn't leave feeling 100% satisfied.
Enjoyable dinning experience. Wonderful ambience. Food portions were small for price paid. Food quality was excellent. Server was very knowledgeable and attentive
Mothers Day Brunch was amazing. Great variety for our children and us adults. Very well done.
The main course took over an hour to arrive. The water glasses took forever to be refilled. We enjoyed the food and the wine. We had been there a year ago and had excellent service and food.
Great location, great customer service and great food! This is my 'go-to' restaurant when I am in Windsor (4 - 5 times per year).
I highly recommend to anyone looking for an upscale place to entertain or wind down.
The second floor is great for people watching.
They have to fix the table next time... it was flat total the floor... table 106 needs to be repaired.. lol
Absolutely fantastic!!! Chef Joseph outdid himself and Tanya, Eric, John and Connor made for the perfect evening and got us out on time for the concert. Perfection!!!
Visited the restaurant with friends and everyone raved about the service and the food! We would absolutely go back.
Overall it was a great evening!
We've been here for dates several times and we've had some really great experiences here.
We were there most recently for the dueling pianos night and had a brand new server, and while we tried to give her the benefit of the doubt, it was difficult.
Our food came out very shortly after our app which we had specifically asked her to wait on and she repeated back to us that we were to let her know when we'd like our entree orders placed. They brought our entree and we didn't have silverware, and if it wasn't ten minutes we waited, it was definitely 7-8. So then we ate slightly warm food. I asked for another glass of wine and my husband a beer... she brought my husband his beer refill and then asked me if I wanted more wine as though we hadn't just had the discussion.
Overall small things, but we just expect more from a place where we've had so many amazing servers and experiences.
We still love the atmosphere and food so I'm sure we'll be back and hopefully it'll be better.
Great dinner. Always enjoy dining at City Grill. Great prix fixe menu for Valentine's Day.
Server very attentive but not intrusive.
We were treated like V I P's by the entire staff.
Service was both attentive and friendly.
Our waitress Areal was amazing.
We had the Chateaubriand for two accompanied by the wine pairing options.
The meal was great and the pairings were top notch.
I would not hesitate to recommend The City grill to anyone, especially for a special occasion.
Valentines Day was exceptional, service was great as always and the pre-fixe menu was outstanding. Braised lamb and foie gras was delicious. Live entertainment was a great touch.
Service was fantastic & as was the food 😋 We celebrated a birthday and our service was beyond average
We had a great experience here! The decor is modern and sophisticated, and the menu is small but interesting. We were pleased that they offered vegetarian and gluten-free options. Service was outstanding - everyone was friendly and attentive!
WOW! Amazing 4 course meal, perfectly paired, hot and delicious. Service was impeccable and the place was packed. Such a fun place to spend NYE. Really had a wonderful time.
We went for New Years Eve and had a great time. The food wasn't as good as it is typically (the problem with mass producing) but nothing to complain about.
Food was good but not worth $80 a plate (NYE set pricing) Reason I say this is, it took 30 between each meal corse. Our reservation was at 7. We were seated promptly, but did not get our main entree till almost 9pm. Our server said the kitchen staff was running behind...but the restaurant wasn't even full. Seems unacceptable given that all customers have a very specific menu to choose from.
The atmosphere was great until the large party next to us showed up. They were so loud and obnoxious it completely ruined our experience. Funny thing is, we found out the large party was filled with owners of the restaurant. Clearly they don't care about ruining other patron's dining experience.
Will not go back.
We both had the steak du jour. Our meals were tasty, nicely presented, and cooked to perfection. The sweet potatoes were a nice touch. The portions were just right. The server was professional and friendly. I would recommend the City Grill for any occasion.
Service was spot on for our large group, spot on appetizers. Gorgonzola and potato soup was to die for! Mains came out quickly and tasted out of this world. Truly the best place to have a genuine dining experience in Windsor. Service was impeccable. Great job City Grill.
Our dining experience was awful. First of all, we were literally the only people in the restaurant and it took 20 minutes to get bread and another 20 minutes to get our appetizers. The scallops entree was almost $20 and it came with two small scallops. The tuna tartare was the same - a tiny portion with a hefty price tag.
We all ordered the specials of the night. Two people had the steak which was requested medium rare. Both came out medium well at the rarest. I had the seafood risotto which was equivalent to eating over cooked Minute Rice with a small half lobster tail and four shrimp. A complete rip off for the $34 price tag it came with. When I complained about the dish I was thanked for my honest feedback. The waitress then came back and said "how's 10% off your meal?". Well, if you want my honest feedback, you should have comped the meal.
To top it off, the steak was served on a slate board which is more commonly used for a cheeseboard. As the waitress put the plate down, the steak juice spilt all over one person's pants. There was a half apology and an indication that the plates were heavy. Well maybe you should have only carried one then. When this guest shifted his slate board slightly on the table, the juices once again came spilling off the plate that had no rim. It certainly made for an unpleasant dining experience.
When all was said and done, the bill for four people was almost $300 and we still had to go to McDonald's to eat afterwards because we were all still hungry.
Great Birthday dinner! Had the Surf and Turf with a great bottle of wine!
Elegant and busy! Atmosphere was electric, place was extremely busy yet the food and service was exceptional!
Absolutely loved this restaurant, great place with great food and will be seeing my face again forsure
We had a great experience and the service was especially sensitive to out timing needs. I would recommend The City Grill to all.
Great food but it was very loud and we felt rushed to eat by the waiter....he kept coming to our table asking us if we were done eating when it was obvious we were still eating...our conversation kept getting interrupted because he wanted to clean the table
We attended a dueling Piano night, had a blast. Food and drink were great!
Really, really good wine list.....food and service was outstanding. Live entertainment was also very good. It was a great date night for my wife and me! Thank you City Grill.
The City Grill always delivers a fantastic meal. I can't wait for my next night out - it's the best food around.
for all occasions wonderful food and service always a great experience
Tuna a little undercooked for me so I didn't finish. Everyone else loved theirs. Also, like olive oil with my bread, although the eggplant puree was nice/different. Prices a little high as most $30+ a plate, so cannot go there very often. Too noisy.
We had the veal and it was absolutely delicious. I can't wait to return!
We celebrated ouranniversary. Thepersonal service was great, answering any questions we had and food delicious
We went for the first time, for my Husband's 55 Birthday! The service was amazing, as well as the food! We will be back!
Excellent food beautifully presented. Highly recommended!
Good food. Too much noise from in-house music. Dine for food and conversation and NOT to have ear drums assailed by pop/juvenile noise.