Nearby points of interest
Nearby points of interest
About The Church Key
The Church Key is a take on Modern American Cuisine that incorporates carts and a dim sum style of cuisine along with an extensive seasonal shared plate dining experience.We specialize in "funked" up cocktails, and an array of specialty cocktail carts.
West Hollywood, CA 90069
Hours of Operation:
Dinner: Tuesday - Wednesday 5:00 pm - 10:00 pm
Thursday 5:00 pm - 11:00 pm
Friday - Saturday 5:00 pm - 12:00 am
Brunch: Saturday and Sunday 10:00am-3:00 pm
San Vicente Boulevard
$31 to $50
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
Valet and street parking available.
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Entertainment, Fireplace, Full Bar, Late Night, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
The Church Key Ratings and Reviews
Every stage of the process took about 20 minutes each, from getting our drinks, to ordering to getting to the check to having the check picked up. Worst of all, my boyfriend (who is kosher) had to send his salmon eggs benedict back because the whites where literally the consistency of water and we didn't realize til the end of the meal that he'd been given chorizo in the replacement instead of salmon. The salmon they serve is a blood red color so though the consistency looked different (it looked like the salmon came back crispy), it wasn't immediately apparent as it would have been with normal salmon. His body hasn't processed pork in over a decade and therefore he was sick the rest of our three day weekend. The waiter comped that dish (which we appreciated), but was spastic and inattentive the duration of the meal.
Additionally, the music was loud to the point that we couldn't even hold a conversation across the table.
I used to work in the service industry and typically have a lot of patience and empathy for how difficult the job is, but this experience was simply awful.
We really enjoyed the environment but the servers took a long time 40 minutes to bring all the food out except 1 dish. It took an additional 10 min to bring out the final party's dish (birthday pancakes). The birthday pancakes were burnt. This ambiance and live music were nice but the service was poor.
I've been here a few times and the service is always slow and not attentive. This time, the hostess was absent for a good 5 minutes. The servers had no idea where she was. And then she suddenly appeared from somewhere outside. Wish they'd get this sorted out. It would really make a difference in the ambience and experience. And the otter pop cart seems to have been discontinued. We were there for 2.5 hours and there was no sign of it. Might be the last time I go for a long time.
The Church Key joins a ever lengthening list of overpriced restaurants in America (Los Angeles for sure!) that qualify as "fancy bar food" masquerading as fine dining (surely the markup creeps well above 400%). With a modicum of creativity, you're better off making a nice cocktail at home and cooking your own lovely dinner. Don't go here.
This was my 5th visit in the past 2 years and The Church Key continues to be fabulous and fun! The food is delish. The ambiance/decor/fun dim sum concept are unique. My only complaint is that the Pork Belly dish is less pork belly and more other stuff. The pork belly was still OUTSTANDING but I'd rather have more/most pork belly vs. any other ingredient. Long live The Church Key!
Spent my 27th birthday at the Church Key and had the best time. They were very accommodating and the section where my group was seated was perfect for my big group! It was my second time and i can’t wait to go back! The food was yummy and the bottomless is amazing!
I’ve been here a few times and every time has been amazing until now. They’ve changed up their dim sum system and there was no pan am cart. Also the fish was super dry which was disappointing and the waiter didn’t do anything about it.
I don’t know if I’ll be back at this point as it ruined my experience.
Delilah the hostess was great. Our servers were horrible. Ordered pancakes. Took 20 minutes took get syrup for them. Our food came to our table separately so in our party of 4 our entrees showed up more than 20 minutes apart Horribly incompetent and lazy wait staff
Arrived at 8pm on a Saturday night and the restaurant was about 25% full... first red flag. Food and service both mediocre. Sushi had a very weird, antiseptic (?) taste to it. 3 people from our group ended up getting sick from something we ate (not the sushi, though, b/c one of us didn't eat it). We totally over ordered (not just a little, but prob 1.5-2x what we actually ate) based on our server's recommendation which, in my opinion, equates to bad service. With all the really great restaurants LA has to offer, I won't be going back here anytime soon :(
Food was amazing but service was so bad! People left and right of our table were complaining too. It was as if 1 waiter was working the whole restaurant. I honestly recommend the dim sum menu, it was so fun eating small tapas style for our group. But the waiter didn’t care to check on us to see if we needed another drink or wanted to order anything else. It was just so odd. Overall though our group had a nice evening here.
We had such a fun time! Our server, Richard, was amazing - so attentive, friendly, and gave us great suggestions. The food is excellent and the dim sum trolley is such a cute idea. The only thing I missed was the alco-pop cart which I think used to go round on weekdays too and now is only on weekends. A truly fun, delicious place to eat - I've been a handful of times now and always had a great experience :)
Such a great place for a fun brunch with friends! Invited 3 friends and they loved it! Awesome energy and vibe! Loved my chicken and waffles and bottomless mimosas were just that - no limit and no bottom!
This was my second time at Church Key (the first time was dinner - cool meal then too!) and Looking forward to a third time!
Had a group of friends (cast of tv show big brother on cbs) join me for the amazing donuts, food, drinks and POPCORN.
As per usual, the wait staff is moving up in my list of WORST service EVER! I should have learned my lesson with their staff after my second bad experience, now 3 in a row, ALL different servers yet ALL of them have very little knowledge about their menu and just fail as a wait staff especially for the price points of the place! LITERALLY THE WORST WAITERS!! The popcorn is deliscious and typically they offer you a free serving for the table, that did NOT happen, when I asked for popcorn for the table it happened to be after the kitchen closed and we were denied popcorn. VERY DISAPPOINTING. When we were heading out we noticed BAGS of popcorn at the host stand and this just proves yet once again how very little this wait staff knows and/or tries to please their guests. I don't foresee recommending this restaurant ever again and I don't plan on ever spending my money here again just to be let down for a 4th time!
I've made a point to inform The Church Key (prior to this negative experience I notified the restaurant two other times; once in June 2017 and a 2nd time in July 2017) and here we are in September 2017 and now a third negative experience with the same issues - zero changes have been made so I see this place lasting a year at the most! My mission is to inform potential guests of this place to a valid wasting their money for this kind of service! NOT WORTH IT!!!
Wasn't too impressed with the food. Server Richard was very nice. However the hostess was neither warm nor welcoming. She did not smile or really look at me when I told her I had reservations. She simply looked down at her screen and didn't not even gesture for me and my guest to follow.
Great atmosphere. Dim sum was great and perogies and flank steak were excellent. Only negative was that my boyfriends Enchiladas were not very hot when they got to the table. Donuts amd milkshake a nice unique way to end a meal! Our server Richard was very polite and catered to our every need! Would definitely return.
This was my second time dining here. I had incredible service the first time but not the second. We did bottomless brunch and often had to wait a while for drink refills. Whereas the first time I visited, they topped off drinks when they were just half full. The food and atmosphere are amazing though so I will definitely be back!
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.