The Sea Bass was phenomenal , and the lamb chops where beyond outstanding.
Service was as usual outstanding.
What a comfort and delight it is to dine here.
Great to deal with. Fit a dinner party that kept growing. Got us a table with its own tv so we could watch the Spartans. Great waiter. Amazing food.
The Chop House is hands down our favorite place in Grand Rapids for a special occasion. Their attentive service makes you feel like you’re the only person in the restaurant and the food is exceptionally delicious. We will continue to make The Chop House our go-to place for celebrations.
Birthday ... the Chop House is the place to go on your birthday in Grand Rapids.
Date night with wife. Food was excellent, great ambiance, wonderful experience
The staff was amazing! They went above all of my expectations!
Everything was good with one exception, my Beef Wellington was overcooked. I had asked for something towards "medium well" and the waitress said she wasn't sure the kitchen could do it. Nothing more was said and when my entree came out is was way past medium well to well done +. And I think they have microwaved it because the meat was scalding hot when it arrived. I should have sent it back but foolishly did not because it would have taken too long. Terrible waste of a $50 entree. They did offer us desert on the house but after the fact is never really compensation for something poorly done.
Always love going for my birthday. Staff is friendly and food is good!
We had a wonderful meal. My husband's scallops were lukewarm. They not only immediately fixed the problem,they took his meal off the bill. We were so shocked. We loved our waitress who was so kind and it was obvious she loved her job.
First Off, I want to say I've eaten at the chop house at least 10-15 times. Typically the food is excellent, the only reason I'm leaving this review is I called to talk to the manager 2 times and was left on hold so long I just gave up. I took my wife and 7 others for my wife's 50th birthday, like I said, typically its good so I thought she would enjoy this. I think I got an off night. The initial service started off slow and continued down the same path. The Sancerre white wine was served at room temp, normally I can deal with it and move on. I actually got up multiple times to walk across the room to pour the wine for my guests, again, I can deal with it. The seafood towers (chilled appetizers) were less than impressive, the lobster literally was like rubber and tasteless. I notice the majority of it went uneaten. The oysters were just ok and the crab cocktail was spilled all over the ice. We were done with this and our main orders were not even taken. I had the bone in filet as did my daughter, we both asked for medium, hers looked like I should have stabbed it to ensure it was dead, she didn't eat it, mine was cold, literally cold. I've never had a steak delivered to the table cold before. My wife could see I was visibly not happy and I didn't want to create an issue at the table so I let it go, it was her night, her celebration. I noticed others had pretty much the same sort of issues as I noticed a lot of food being pushed around the plates but not really consumed. On a positive note, the Caymus wine was excellent, I did have to get up and pour this for our guests as well. We finished up, I paid the bill and we went across the street to another (competitor) for an after-dinner drink. It was interesting as most of the crowd was interested in snacks (appetizers) at the bar, that pretty much told me everyone had the same experience. The general consensus, the restaurant had an off night, for over $1,300 you don't expect an off night.