The Chop House - Charleston

4.6
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812 Reviews
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$50 and over
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Steakhouse
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. Join us on your birthday and receive our extraordinary Birthday Meal Deal!* *Birthday Meal Deal is a discount based on the number of guests in your party; for example 1-2 people receive 50% off, 3 people 33% off, 4 people 25%, and so on. Offer only available on your birthday with valid identification. Offer extends to the food portion of your bill, limit is up to 50% off total, not valid with any other promotion, offer, discount.
What 812 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.8
service
4.6
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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BT
vipBradT
Los Angeles
19 reviews
Dined 3 days ago
Overall4food5service2ambience3

It’s nice for Charleston - good that they have a nice joint.

KF
KatieF
West Virginia
1 review
Dined on July 24, 2020
Overall3food5service5ambience5

Waiter was wonderful

RB
vipRBW14
Miami
22 reviews
Dined on July 11, 2020
Overall2food2service1ambience1

Our server was weak at best, he had very limited menu and wine knowledge. Didn’t know the proper way to open a bottle of wine, did so on the table and dropped the foil all over me. He could not get our order right to save his life. Food was pretty good but not great, I was here last year and recommended that my 5 buddies and I eat here and I’m still hearing it from them. We had loud banging on the wall at our table from the kitchen and the server said they were “rolling silverware” back there. Never saw or talked to a manager. 2 of the 6 entrees that came out were wrong, very slow drink times and had to remind the server several times that we ordered them. Poor choice on my part, the restaurant, in my opinion, has taken several steps backwards since my visit to town last year. To lend credibility to my comments, I own a full service Open Table Awarded Restauarant. Again, had I gotten the opportunity to give me feedback to the manager I would have preferred to do it that way vs OT.

JP
JenniferP
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

We had a reservation for 5 and they were able to take us sooner... food was amazing. Everything was amazing.

S
vipScarlet
Miami
30 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

Great food as always. Unfortunately the restaurant was pretty empty due to Covid.
But, that worked well for us...lots of attention. Service was spectacular.

NC
NathanC
Columbus
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Food was spot on and the service was very friendly and welcoming.

OT
vipOpenTable Diner
West Virginia
10 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

Soooo great to dine here again after 3 STINKIN months! Thank you Tiffany for your exquisite service. Food was de-LISH, fresh and hot and top notch quality!

r
ryan
1 review
Dined on June 17, 2020
Overall3food2service5ambience4

Filet was far too expensive to be that badly charred.

OT
OpenTable Diner
1 review
Dined on June 13, 2020
Overall5food5service4ambience4

Anniversary

SL
SteveL
West Virginia
23 reviews
Dined on June 5, 2020
Overall5food5service5ambience5

Superb Filet Mignon! Prepared exactly as requested--slightly more rare than medium rare. Great red wine reduction sauce, Good garlic smashed potatoes. Huge chunk of steamed broccoli, Expensive but excellent meal and waiter.

JH
JoshH
1 review
Dined on May 30, 2020
Overall5food5service5ambience5

Great service, best steak I’ve ever eaten, 50% off your bill on your birthday

b
beer71
Richmond
1 review
Dined on May 28, 2020
Overall5food5service5ambience5

Hadn't been out to eat since March and it was really nice to go out to a nice restaurant with my wife. The tables were spaced apart nicely and we didnt feel like we were crowded or too close to anyone. the service was great, and the food, as always, was great.

JM
JMac
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

Loved everything we ordered. Steak was perfect. One of our sides was the corn and it was outstanding.

JO
JOHNH
West Virginia
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

Excellent service. Excellent food. Excellent atmosphere. What else is there? Whatever it is I’m positive that it was excellent also!

OT
OpenTable Diner
Charleston
3 reviews
Dined on February 20, 2020
Overall4food5service5ambience4

This was the 2nd time we have been to the chop house. Just like last it was very good. We was there celebrating my wife’s birthday. We did have reservations but had to wait a little bit due to the large crowd eating there as a concert was happening the same night at the civic center. Overall it was a great experience. We both had filet’s and both was cooked to perfection and full of flavor. We topped that off with a awesome creme brûlée for dessert. Our service was also outstanding. Will definitely be back!

GH
GregoryH
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Amazing service!! The filet was cooked to perfection, and hands down the best cheesecake I've had in the Charleston area. I wish they had some more bourbons on the menu, but I know some are hard to get in the WV area. Will be back!

SS
ScottS
West Virginia
3 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Very nice. Great food, great service, very relaxing

BD
BDTJR
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

This was my first visit to The Chop House in Charleston, West Virginia. It will certainly not be my last.
The food, service, and the total experience was outstanding. If I give Harry, our Server, six stars I would. He was amazing! Valet service was very good. As soon as we walked in, we were seated within a minute of arrival on Valentine's Day evening with our reservations even though the restaurant was busy. Lamb lollypops, 8 oz. filet mignon, asparagus, vanilla bean Crème Brulee were all outstanding!

OT
OpenTable Diner
West Virginia
1 review
Dined on February 14, 2020
Overall3food2service4ambience4

Took my wife for Valentines

AJ
AngeliaJ
1 review
Dined on February 14, 2020
Overall2food1service5ambience5

I ordered the New York strip brocolli and salad. The meat and vegetable had a bland taste, no flavor at all. The steak was so tough I thought I needed a chainsaw. The atmosphere and service was incredible. Should've eaten elsewhere.

JS
JessicaS
Las Vegas
1 review
Dined on February 14, 2020
Overall5food4service5ambience5

Valentine’s Day dinner

JH
JayH
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

The food was delicious. The restaurant staff was knowledgeable about each dish and special. Timing between courses was perfect.

Highly recommend The Chop House.

MF
MichaelF
1 review
Dined on February 11, 2020
Overall3food3service4ambience5

Expensive for the quality. Quality is good. But not $100 per person good.

CR
vipCarolynR
Charleston
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Best Sea Bass that I have ever had! Sat in bar area and had a romantic dinner.

OT
OpenTable Diner
West Virginia
5 reviews
Dined on February 4, 2020
Overall5food5service5ambience5

My colleagues had never been and were very impressed with the food and the service was excellent as always.

C
Cindy
1 review
Dined on February 3, 2020
Overall5food5service5ambience5

The food was phenomenal and the our waiter was extremely polite, prompt and helpful.

T
Tyrcook
West Virginia
12 reviews
Dined on January 28, 2020
Overall5food5service5ambience4

Food and service were excellent. Looking forward to my next meal there on Feb. 14.

CP
CherylP
West Virginia
1 review
Dined on January 28, 2020
Overall3food3service5ambience5

I would recommend for the service which was impeccable and the ambiance which was very nice. The food was not as good as I expected it to be but it was not bad. I guess I was expecting outstanding given the price point here.

GB
GaryB
Columbus
1 review
Dined on January 27, 2020
Overall5food4service5ambience5

Sirloin steak was a little tough, asked for well done, came back medium well at best. Taste was very good overall.

LR
LoriR
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

The atmosphere was relaxing. The greeter was very friendly and cheerful. The waitress/server was more helpful than any we've ever had. She answered our questions and told us ahead of time what to expect as far as our meal and side dishes. She kept our table extra clean and clear and was always happy to help. She seems to love her job and takes it serious. The food was delicious and cooked to perfection. My favorite was the Kale/Quinoa Salad. The New York Cheesecake was divine. We will return.

AS
AlatisS
Las Vegas
1 review
Dined on January 24, 2020
Overall1food1service3ambience3

Food tasted like it was just taken out of the freezer

GB
GaryB
Pittsburgh
2 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Your staff is well selected for fine dining, but none better than Derek Palmer. He is the pen ultimate of what your product is known for. Thank you for the experience. Gary Borstein,

o
vipout2nite
Cleveland
103 reviews
Dined on January 8, 2020
Overall5food4service5ambience3

Ate diner at the bar, great conversation between patrons. Tiffany our server was fantastic!

TF
TravelingFoodie
New England
4 reviews
Dined on December 31, 2019
Overall2food1service5ambience4

We’ve been going here for our Anniversary every year for the past several years and we also go here for a few other occasions through the year. Last night we went again for our 20th anniversary, and it was almost like we weren’t even at The Chop House. Let me start off by saying that our server was great. She has waited on us before and her service was top notch, as usual. The car valet service was also very good. However, most everything else was not up to par. It was like the restaurant was off its game. The hostess who seated us just laid the menus on the table and walked away without saying anything. She didn’t even notice that there were no napkins on the table and we had to ask for napkins. She didn’t even offer to take my wife’s coat -a first ever! They were also out of several items, both from the wine menu and the food menu. Again, to be out of several items on New Year’s Eve and a Tuesday seemed quite strange. Overall, while our server was her usual awesome, the experience was quite disappointing due to what I mentioned above. I hope The Chop House gets its game back as we’ll be looking at other restaurants for our special occasions if this is the best we can expect going forward.

OT
OpenTable Diner
West Virginia
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

Everything was good from top to bottom

OT
OpenTable Diner
West Virginia
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

Perfect evening at The Chop House! Staff was very kind and knowledgeable. Food was delicious. A little too expensive, but overall everything was amazing.

RD
RebeccaD
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

Yummy. Lindsay was our waitress and she was so cherry and kind. It was delicious, especially those cheesy potatoes! And the chocolate cake! I want to return.

WV
WVSara
West Virginia
15 reviews
Dined on December 23, 2019
Overall5food4service5ambience4

Great service. Noise level low so we could talk to each other which was great. Terri was our waitress. Not rushed at all and we were able to enjoy a holiday meal with special friends!

H
Hsmomva
Washington DC
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

Had the best filet mignon around! The Beef Wellington, my favorite, was superb! The menu selections were above par. Best atmosphere and food in the Valley.

OT
OpenTable Diner
1 review
Dined on December 11, 2019
Overall5food5service5ambience5

Everything was wonderful, as usual.

FAQs

The Chop House - Charleston is rated 4.6 stars by 812 OpenTable diners.

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