About The Charcoal Room - Santa Fe Station Hotel & Casino

Fine dining without the pretension! The Charcoal Room features steaks, fresh fish and daily special selections along with a superb wine list. Our bar offers complete dinner service along with fine beverage selections and Happy Hour from 4:30 pm - 6:30 pm

4949 North Rancho Drive
Las Vegas, NV 89130
View Larger Map

Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, American

Hours of Operation:


Sunday - Thursday: 5:00pm - 9:00pm, Friday & Saturday: 5:00pm - 10:00pm

Cross Street:
Rainbow

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(702) 658-4900

Website:
http://www.santafestation.sclv.com/Dining/The-Charcoal-Room.aspx

Parking Details:
Complimentary Valet available at casino

Executive Chef:
Matt Bosek

Additional:
Banquet, Bar Dining, Beer, BYO Wine, Corkage Fee, Fireplace, Full Bar, Non-Smoking, Private Room, Wheelchair Access, Wine

Special Events & Promotions:
Saturday Brunch
11:00 a.m. - 2:00 p.m.

The Charcoal Room - Santa Fe Station Hotel & Casino Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.4

service

4.3

ambience

4.3

value

4.1

Noise

Moderate

89% would recommend it to a friend

Good for a Date (22)
Special Occasion (21)
Good for Anniversaries (19)
See All
Good for Birthdays (15)
Romantic (15)
Cozy (11)
Worth the Drive (11)
Bar Seating (11)
Neighborhood Gem (10)
Quiet Conversation (9)
Business Meals (6)
Casual (6)
Comfort Food (5)
Disabled Access (3)
Live Music (3)
Notable Wine List (3)
Pre/post Theatre (3)
Authentic (2)
Happy Hour (2)
Late-night Find (2)
Tasting Menu (2)
Vibrant Bar Scene (2)
Good for Groups (2)
Creative Cuisine (1)
Quick Bite (1)
Fun (1)
Gluten Free Options (1)
Great Beer (1)
Live Sports (1)
Local Ingredients (1)
Paleo Friendly (1)
Fit for Foodies (1)
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560 reviews
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 (Las Vegas)·Dined 2 days ago

We go to the Charcoal room several times per year. Food is usually very good. Service ranges from fair to very good. We had the 40 Oz prime rib for two with 2 sides special and it was an excellent choice.

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food5
ambience4
service5

 
 (Las Vegas)·Dined 2 days ago

The food is always great, the service just as good. I know I can get almost anything off the menu and it will be good. Our go to for special occasions and date nights.

Tags: Live Music, Cozy, Fit for Foodies, Business Meals, Special Occasion, Good for Anniversaries, Neighborhood Gem, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Las Vegas)·Dined 5 days ago

Consistent food and service quality and a menu that offers outstanding variety... although, I would like to find halibut...

Tags: Good for Birthdays, Cozy, Good for Anniversaries, Authentic
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food5
ambience4
service5
value5

 
 (Las Vegas)·Dined 6 days ago

Me and my fiance enjoyed our food it was delicious, the environment was calm and friendly. We will be going again...thank you for such a great service

Tags: Comfort Food, Good for a Date, Late-night Find, Cozy, Worth the Drive, Romantic
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined 6 days ago

Valentine's Day evening for 2 in a booth:
BAR - Excellent service. Tonic was flat. Bartender knew this and added club soda to add fiz. She said she has to go to the 2nd floor to get fresh tonic. The bar was not that crowded yet. So we got a vodka-tonic-club soda instead of a vodka-tonic. Disappointing for the Charcoal Room.
DINNER - Excellent food. Service was slow even for Valentine's Day evening. After the waitress apologized for the wait due to kitchen being backed up, then asked us if we wanted anything. So, I asked for another beer since we had to wait some more. Shortly after receiving the beer, the food came. I was surprised that I was charged for the 2nd beer. Disappointing for the Charcoal Room.
SUMMARY - We come to the Charcoal Room 1 or 2 times per year for special occasions. On the whole, we had a very nice time. The issues mentioned above were surprising for the Charcoal Room when thinking back now while completing the survey. But not bad enough to spoil our evening. Try to do better next time. We will return.

Tags: Bar Seating, Special Occasion, Good for Anniversaries, Good for a Date, Romantic, Neighborhood Gem
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food5
ambience4
service3
value4

 
 (Las Vegas)·Dined 6 days ago

The food was very good. Service was good until they ordered the wrong special. Waited about 1 hour for the right food to be made. They did apologize many times. It would have been nice to have taken a little off of the bill for waiting so long. Overall it was nice.

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food5
ambience5
service3
value2

 
 (Las Vegas)·Dined 6 days ago

Great service but the food was not so good.
If yo go don't get anything but steak.

Tags: Bar Seating
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food3
ambience4
service4
value3

 
 (Las Vegas)·Dined 7 days ago

Excellent food. No complaints at all. Service was a little slow but we were in no hurry. Servers were great. Wanted for nothing. Very nice night out for two locals. Close to home. Will be back more frequently.

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food5
ambience4
service4
value5

vip
 (Los Angeles)·Dined on February 10, 2018

We come here all the time . Has the worse server this time . She was rude slow and just plain awful

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food5
ambience5
service1
value5

 
 (Atlanta)·Dined on February 10, 2018

The food was so so. The creamed spinach was stringy and we really could not eat it. Told the server but due to the $25 off coupon we couldn't have it taken off the bill as it would not meet the minimum total. We won't be back anytime soon as it was a disappointment for our special occasion.

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food2
ambience3
service2
value2

 
 (Las Vegas)·Dined on February 9, 2018

Never disappointed at the charcoal room

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food5
ambience3
service5
value5

 
 (Las Vegas)·Dined on February 7, 2018

Always good. Come alot and never disappointed. Would highly recommend.

Tags: Local Ingredients, Good for Anniversaries, Happy Hour
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on January 30, 2018

Our server Ralph was the worst servers we have ever had at what was one of my fav restaurants in Las Vegas .
My prime rib was ridiculously undercooked, and my friends filet mignon was charred beyond belief.
It's really too bad that nobody cares about this restaurant has gone downhill so quickly.

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food1
ambience4
service2
value3

 
 (Las Vegas)·Dined on January 28, 2018

Service was very good. Very attentive to make sure everything was alright with the meal.

Tags: Paleo Friendly, Special Occasion, Comfort Food, Good for a Date, Romantic
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food5
ambience4
service5
value4

 
 (Los Angeles)·Dined on January 27, 2018

The Charcoal Room is always special. I highly recommend the grapefruit martini (off menu)! The warm raisin walnut bread starts a memorable meal-everything made here is high quality and the service is outstanding. Highly recommend!

Tags: Cozy, Romantic, Special Occasion, Authentic
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on January 23, 2018

Been here before for a birthday food was very good. This time lobster tail over cook and the king crab was cold at the ends of the legs. Disappointed in the food but the service was good will try again some other time in the future.

Tags: Good for Birthdays
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food3
ambience4
service4
value2

 
 (Las Vegas)·Dined on January 20, 2018

The food was amazing! The young lady singing was phenomenal. My only complaints are the smokey environment, I didn’t think a place of that caliber would be so smoke filled, obviously I’m a non smoker. And for the price, the service wasn’t what I thought it would be. We were served 1 glass of water (that’s all we had to drink) with no ice until we were finished with our meals, then right before we left, our glasses were filled. The “fixings” for my baked potato didn’t come until I had finished half of my meal. A good friend recommended this restaurant and eats there frequently and I can kind of see why, but just not sure. Sorry, just being honest.

Tags: Creative Cuisine, Quiet Conversation, Pre/post Theatre, Live Music, Late-night Find, Casual, Tasting Menu
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food5
ambience3
service3
value4

 
 (San Diego)·Dined on January 19, 2018

Overall it was a nice time and the live music was a nice addition. The meal was pretty good with these exceptions: the petit filet was one of the smallest I've seen and somewhat dry with a sauce. The mashed potatoes however were a very strange consistency with an odd sheen to them and not very good. Both the French onion soup and gnocchi were quite good but SO hot they burned my tongue and I had to wait for them to cool. Turn down the simmer level kitchen staff! Ok, not great!

Tags: Good for a Date, Special Occasion
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food3
ambience4
service4
value3

 
 (Las Vegas)·Dined on January 19, 2018

As always, Kevin topped off a very nice night. Service continues to be the high point of our visits. Thanks Kevin, and crew.

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food4
ambience4
service5

 
 (Las Vegas)·Dined on January 9, 2018

Excellent Meal! Serve e was second to none! Friendly, polite and most important Clean!

Tags: Romantic, Good for a Date, Casual
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on January 3, 2018

Steaks are great. So far I've enjoyed the ribeye, porterhouse, and New York prime all medium rare and have never been disappointed. The servers and bussers takes care of you, and takes your experience to the next level. A must try.

Tags: Good for a Date, Live Sports, Bar Seating, Quiet Conversation, Special Occasion, Business Meals, Good for Anniversaries, Good for Birthdays, Neighborhood Gem, Worth the Drive
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on December 27, 2017

Kevin and the staff where excellent as usual

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food5
ambience3
service5

 
 (New Orleans)·Dined on December 25, 2017

Wonderful food, enjoyable atmosphere and great service.

Tags: Quiet Conversation, Special Occasion
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on December 22, 2017

Did not recognize

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food3
ambience4
service4
value3

 
 (Las Vegas)·Dined on December 21, 2017

Ordered a filet mignon it is was the size of an overgrown walnut. I checked with the server and manager to verify that it was not the petite fillet mignon. If my steak was regular sized, I would hate to see the petite. Would probably look about the size of a pecan shell. Ordered it med rare and it arrived extremely rare. Steak had the taste of being prior cooked and them thrown on the grill to add some grill marks to it. Very dissatisfied with this meal. In all fairness, I've eaten here many times and have always had a great meal. I've eaten the filet before and it truly was not what I received in prior visits.

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food1
ambience5
service3
value2

 
 (Las Vegas)·Dined on December 17, 2017

It was just ok. Noisy. Service was mediocre. Nothing special, not a do again.

Tags: Worth the Drive
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food2
ambience1
service2
value2

 
 (Las Vegas)·Dined on December 16, 2017

Food and service was very good. Wasn’t a fan of the singer as it was louder than I would have liked.

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food4
ambience3
service4
value3

vip
 (Las Vegas)·Dined on December 15, 2017

We use open table to book reservations at the Charcoal Room. The nice thing about open table is that I can put my reservation in thru my cell phone and be in and ordering drinks and fine food, just by walking in. They also keep notes on my open table reservations and know that we prefer a booth upon our visits. Friendly, efficient staff from the greeters to the bussers. A hidden gem of a fine restaurant on the NW side of town. Will be back for sure.

Tags: Comfort Food, Worth the Drive, Vibrant Bar Scene, Quick Bite
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food5
ambience4
service4
value4

 
 (Las Vegas)·Dined on December 14, 2017

Our party of four enjoyed a wonderful surf and turf dinner with all of our meals cooked exactly as requested. The sides that we ordered were generous enough to share. The wine selection by the glass (as I was the only one drinking) was adequate enough to satisfy me. However, when it came to the carrot cake, it was awful. It was so dry that after the first bite I determined it wasn't worth eating. I was promptly offered anything else that I wanted to replace it but, I declined. I was really full enough. I was not charged for the cake. Our waitress was wonderful. I believe her name was Misa?? She was attentive without hovering.

Tags: Good for Anniversaries, Special Occasion, Business Meals, Gluten Free Options, Good for a Date
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food5
ambience4
service5
value4

 
 (Las Vegas)·Dined on December 14, 2017

Always fabulous steaks and great side dishes. The wait staff is super friendly and attend to your every need. The roll basket has a great variety and served HOT! We love to go there.

Tags: Disabled Access, Worth the Drive, Casual, Good for Birthdays, Bar Seating, Good for Anniversaries, Neighborhood Gem, Good for a Date, Special Occasion
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food5
ambience4
service5
value5

 
 (Dallas)·Dined on December 13, 2017

We arrived early, but they were very accommodating. The food was delicious from the hot breads through the soups and salads, salmon and ribeyes. It was a very enjoyable meal. We will be visiting again soon.

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food5
ambience5
service5

 
 (Las Vegas)·Dined on December 11, 2017

The service was so so, was never asked if we would like our waters refilled until we were ready to leave. One steak was under cooked and the other was over cooked. We asked for the first one to be medium well and it was rare and the other was asked for medium well and it was like shoe leather. I will come back because I usually don't have a problem, not sure if there was a new cook I didn't recognize any of the regular people so not sure if you were restaffing but wanted to let you know.

Tags: Casual
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food3
ambience4
service2
value3

 
 (Las Vegas)·Dined on December 10, 2017

Have dined several times at this restaurant & have always enjoyed both food & service. This visit was a little different. Service was slow so not sure if there was a shortage of servers but none the less, it was an enjoyable evening.

Tags: Comfort Food, Cozy
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food4
ambience4
service3
value4

 
 (Las Vegas)·Dined on December 2, 2017

Mashed potatoes were not hot. There was a singer/piano player and it was too noisy for conversation. We wanted a quiet elegant dinner and there was too much commotion. The server was excellent. We have a coupon and will use it but that will probably be our last time at the Charcoal Room.

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food3
ambience1
service5
value2

 
 (Las Vegas)·Dined on November 30, 2017

Thank you Jesus & Ray for the excellent service. It was outstanding.

Tags: Bar Seating, Tasting Menu, Vibrant Bar Scene, Good for Anniversaries, Cozy
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on November 23, 2017

My wife and I dined at the Charcoal Room, Santa Fe Station hotel-casino on Thanksgiving Day. My wife had the prime rib special and it was a very generous cut and delicious. Fortunately, there was enough to share because I ate very little of my turkey entrée. The turkey was awful! Priced at $45, I expected real, hand-carved roasted turkey. But what I got was worse than any buffet I ever attended. If you go next Thanksgiving, order the prime rib or something from the regular menu.

Tags: Good for Birthdays, Neighborhood Gem, Cozy
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food2
ambience5
service5
value1

 
 (Las Vegas)·Dined on November 22, 2017

We went for the steak but ended up with the crab legs. They were perfect and pre-cut. A lot less messy than other places we've tried.

Tags: Good for Birthdays, Neighborhood Gem, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (San Diego)·Dined on November 20, 2017

Everything was good. Great service. The only dissatisfaction was the macaroni and cheese.

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food4
ambience4
service5
value3

 
 (Las Vegas)·Dined on November 15, 2017

I have always enjoyed the Charcoal Room for several years .

Tags: Worth the Drive, Good for Birthdays, Good for a Date, Good for Groups, Neighborhood Gem
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on November 15, 2017

The hostess did not greet us as we walked in and then walked quickly and away from us as she showed us to our table. She was not personable at all and even reached around me as I was being seated to hand my wife her menu. Thank goodness it got better from there. Our waitress was very nice and personable. The food was fantastic! Enjoyable evening except for the hostess. Definitely didn't let it ruin our night. We will be going back and would definitely recommend.

Tags: Good for a Date, Good for Anniversaries
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food5
ambience3
service3
value3

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