The Charcoal Room - Santa Fe Station Hotel & Casino
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
Thinly sliced prime New York steak with mushroom demi reduction
Grass-Fed Filet Mignon**
Grass Run Farms
Double R Ranch
Everything was great from beginning to end, We had a good time and a great dinner.
Terrible service at such a classy restaurant. Our waiter never introduced himself, just started bringing items to the table slowly. Never once asked if we needed anything or if our food was ok. We will not be returning.
We love the Charcoal room and come here frequently, especially when it is for a special occasion. For whatever reason, this time it was just ok, nothing great at all. The service was beyond slow; almost 30 minutes in between courses after waiting almost 30 for the 1st round, including the bread. The server was so bland that I do not even remember his name. He wasn't horrible, he was just ok - just like everything else. The food was good, as usual, which saved them from a VERY bad review. The only reason I would refer people here is because the food is ALWAYS good even when the rest is SUBpar.
I’ve been coming to this restaurant for 15 years. The phone service is always top notch.
It was my husbands birthday And wanted to go to the charcoal grill. We love all their food specially all there appetizers. So that’s what we had for dinner we ordered four of the appetizers as dinner. It was amazing we had there crab cakes, Caprese, shrimp cocktail, and bacon wrapped shrimp. Omg it all was amazing and Anthony was amazing he was there when we needed him and not there when we didn’t need him very friendly.
I totally love this place. Every experience is great. The service is phenomenal and I am a life long customer!
Our first time here and was impressed with the food and service. I highly recommend the filet mignon....outstanding!
Food came out overcooked! When we requested it be replaced we were given a less expensive cut of meat. Waiter did not come by the table unless we flagged him down. Food was terribly expensive and we had an overall horrible experience. We will never dine in this restaurant again!
Excellent as usual. Filet was great. Manager very attentive.
we have eaten here more than 100 times and always great, however this last visit was a terrible experience the food costs went way up (understandable in this market) but the quality went down and the portions were small. Crab legs $72 and over cooked with cold butter. the Scallops were very small and poor quality. unfortunately I will not be going back anytime soon.
Great food for the price! Staff was attentive and really nice!
Restaurant is getting tired… Expensive for the food quality (expected great cuts of fillet mignon & KC strip steak. No comparison to similarity priced higher end steak & seafood restaurants. I really wanted to like it, but for the money, no🦞
Excellent! Service was great food was amazing! The entire night was perfect. Our server, Anthony, made us feel like we were the only table in the place! I highly recommend!
We had a fantastic dining experience! Great service! Great food! Great atmosphere!
First time back since COVID. Service was great and food was very good. Staff is all new. Quite friendly
Outstanding dinner and service. Prices were not outrageous. My husband and I enjoyed the meal and recommend it for locals and visitors.
My experience here was amazing! The food and service was excellent!
Had a great meal! Food was excellent!
Always great food and amazing service
Outstanding food and service I highly recommend this restaurant I will definitely be eating there again
The best kept secret off The Strip is right here. From the Pretzel Bread to the Filet Mignon, everything tastes amazing. Trust me, dine here. You’ll thank me later.
The wait staff was wonderful and very accommodating !
The food was great as was our server!! Highly recommended.
Kevin gave us wonderful service, it was our first time going and we are celebrating my moms birthday, everything was perfect, we will be going back for special occasions in the future and telling friends and family
Great dinner and our server, Jesus was very attentive and made our dinner enjoyable!
Awesome! Dinner food was seasoned and prepared just the was I like it..
Always a great experience!
We've been to the Charcoal room numerous times, and we've never had to wait so long for drinks, and food. It was 30 minutes before we got our first drink order. But, the food made up for the slow service. Hopefully next time we go, we won't have an issue.
We ate here for the first time tonight, but we'll be back again. Everything was quality and satisfying for a reasonable price😌👌🏾.
The service was wonderful and the petite filet I ordered was done perfectly!
Charcoal Room at the Santa Fe Hotel is Fantastic. My family and I have been here many times and always had a fantastic experience, from the service, the wine list and the food...all great.
Great food, a little expensive because everything is Ala cart, but worth it. The staff is really good and attentive.
Service is top notch. Steaks are always cooked perfectly. The salmon is better than most seafood restaurants. Sides are plentiful and freshly prepared.
Excellent steak and outstanding service. I travel a lot and visit steak houses in my travels always looking for a superior steak. Found it here. For those that appreciate a great steak, you will understand the cost. The meal was unbelievable. Everything was excellent.
We come there a lot. I think our server had to many tables. He wasnt very attentive.
My party and I had a great time at Charcoal Room. Food was great! Service was very good! Enjoyed ourselves and they exceeded our expectations.
The food and service are always outstanding. We have been going to The Charcoal Room for special occasions for 17 years.
This is my favorite Steakhouse, great service great food and not expensive. 100% recommended
Wonderful dinner as always ! Fantastic customer service . The filet mignon, rib eye, and sea bass were fantastic!!
The Charcoal Room - Santa Fe Station Hotel & Casino is rated 4.6 stars by 1310 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.