The Charcoal Room - Santa Fe Station Hotel & Casino
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Too bad Kevin wasn’t there
He is a huge asset to the restaurant
I enjoy seeing him when I come in
Put prime rib back on the menu
Always enjoy the food and service. They staff went above and beyond with all the covid guidelines to make sure everything was as we expected. The filet is always my go to.
The restaurant is following the 25% occupancy rule currently. So I was very surprised that a 5 star restaurant...sat all three tables in the dining room right ontop of each other. The room had 15 other tables in it at least...why not space us out. Even every other table would of been fine like I see done at every other restaurant. Not right next to each other... The waitstaff was great, drinks great, the food so so for the prices. The manager explained to us the tables where 6ft apart on our why out. And that they were following the state rules. When I asked why not sit people at every other table...she said it’s because of the server sections. That there is the problem lol. I chose to go out, I chose to take the risk...but this is a 5 star restaurant where a bill for 2 people is over 200.00 easy. The manager could change the server sections to space out the tables...it’s common sense...what else are they ignoring or just not caring about the customer or their staff...?
Good Food & Good Service
Excellent food, appetizers, main course, and dessert! Food was fresh, flavorful, cooked to order, and the perfect amount of seasoning. So many restaurants oversalt their food, but not The Charcoal Room! The cocktails were excellent also. I recommend trying to fresh breads they provide each table, also. I cannot wait to go back!
Everything was great except the mask wearing which is not the restaurants fault, but our great governor's can't wait to get a new one.
The food was incredible as usual. The steaks were perfectly cooked and flavorful. Side dishes were large enough to share.
The experience was great! Very good food with the price being fair.
We have taken my mother here for many birthdays. This time it was her 85th one! The experience was great once again. She can't get enough crab legs. The way they are sliced in half make the dining so much more enjoyable. See you next year.
Our evening was most enjoyable. Keith was our server and he was very attentive.
My husband has balance issues and he helped Bob to the table.
Thank You for a nice evening
Great dinner as always. Ribeye is amazing!!
We thought we were going to a fine dining restaurant but we ended up in what felt like a sports bar. Don't get me wrong I love a good sports bar I just don't like paying fine dining prices in one.
Everything good except for drunk noisy and rowdy people nearby, had to ask staff to ask them to hold it down.
Kevin did very well.
The Charcoal Room is a delight to dine at. The service is outstanding and the food is wonderful. Recommend it especially for locals.
It was a little too loud where we were seated. My companion is hard of hearing.
Everything outstanding as usual!
Great place for locals. Food was great. Jesus and Miguel were superb.
We ordered seafood grande, porterhouse, New York steak and the chocolate lava for dessert- all delightful and priced reasonably for locals and tourists alike!
Have been eating here for six years. The only reason four stars were given for food was that my husbands porterhouse steak was a bit tough. The rest of our meal was fabulous as always as was the staff!
Always enjoy our visits to the Charcoal Room. Our food was good as was our service. Kevin our server made sure we will well taken care of.
I go to the charcoal room several times a year because of the quality of food, service and company
Service was great, the dinner and drink was also great. Will return
We always enjoy the food and service at the Charcoal Room. The noise level from the sports on the televisions at the bar was higher than normal and made it hard for us to talk. Kind of ruined the ambiance.
The food was delicious. Service impeccable. Extra clean and social distancing. A wonderful evening
This was only my second time to this location (which I prefer over Palace Station), and it was very enjoyable. Food was very good. Service was excellent.
Been to this restaurant a few times and have never been disappointed. Staff has always been friendly. The pricing for what you get is great. The last time I visited there I had fresh sea bass, it was cooked absolutely perfect.
I loved Everything ♥ Including Who I was with Thank you
Service and food were amazing!
We have eaten at the Charcoal Room several times. Each time it is a wonderful experience and excellent food. The steaks are the best and cooked perfectly. Side are a bit expensive and too big, because my wife and I don't like the same things and they are all big enough for two. Our waiter Kevin was great and the Manager was very attentive.
I would like to see the scallops back. My wife enjoyed the sea bass. We hope it stays.
I'm never disappointed!
Anniversary and nothing was done 🤷🏻♀️
Great spot for amazing food. The steaks are always perfectly cooked and the meat selection is amazing.
Kevin, the waiter was very attentive, he did very well. Food was great!
There was ample room for social distancing. There were 4 members to our party. We all ordered a different entree. Everything ordered was excellent. We had a Cesar salad, calamari, potatos, corn and mac and cheese on the side. All were fantastic. The room was quiet making conversation flow well. Our waiter Kevin took care of all of our needs.
It was a great meal out with friends.
Definitely go! Feels like old Vegas. Steaks are better than on the strip and the Cesar salad is the. best.
Food was absolutely amazing! The family style side dishes are perfect and the meals are cooked to your liking.
Service was amazing and they are attentive
All the different steak dinners are perfect...
Always very tender no matter the cut
The Charcoal Room - Santa Fe Station Hotel & Casino is rated 4.7 stars by 1036 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.