About The Charcoal Room - Santa Fe Station Hotel & Casino

Fine dining without the pretension! The Charcoal Room features steaks, fresh fish and daily special selections along with a superb wine list. Our bar offers complete dinner service along with fine beverage selections and Happy Hour from 4:30 pm - 6:30 pm

4949 North Rancho Drive
Las Vegas, NV 89130
View Larger Map

Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, American

Hours of Operation:


Sunday - Thursday: 5:00pm - 9:00pm, Friday & Saturday: 5:00pm - 10:00pm

Cross Street:
Rainbow

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(702) 658-4900

Website:
http://www.santafestation.sclv.com/Dining/The-Charcoal-Room.aspx

Parking Details:
Complimentary Valet available at casino

Executive Chef:
Matt Bosek

Additional:
Banquet, Bar Dining, Beer, BYO Wine, Corkage Fee, Fireplace, Full Bar, Non-Smoking, Private Room, Wheelchair Access, Wine

Special Events & Promotions:
Saturday Brunch
11:00 a.m. - 2:00 p.m.

The Charcoal Room - Santa Fe Station Hotel & Casino Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.4

service

4.4

ambience

4.3

value

4.0

Noise

Moderate

92% would recommend it to a friend

Good for a Date (20)
Special Occasion (19)
Good for Anniversaries (16)
See All
Good for Birthdays (15)
Neighborhood Gem (13)
Quiet Conversation (11)
Worth the Drive (11)
Bar Seating (10)
Romantic (10)
Casual (8)
Cozy (8)
Business Meals (6)
Comfort Food (4)
Disabled Access (3)
Good for Groups (3)
Notable Wine List (3)
Tasting Menu (2)
Gluten Free Options (2)
Live Music (2)
Live Sports (2)
Pre/post Theatre (2)
Happy Hour (2)
Vibrant Bar Scene (2)
Creative Cuisine (1)
Great Beer (1)
Paleo Friendly (1)
Quick Bite (1)
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542 reviews
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 (San Diego)·Dined 3 days ago

Overall it was a nice time and the live music was a nice addition. The meal was pretty good with these exceptions: the petit filet was one of the smallest I've seen and somewhat dry with a sauce. The mashed potatoes however were a very strange consistency with an odd sheen to them and not very good. Both the French onion soup and gnocchi were quite good but SO hot they burned my tongue and I had to wait for them to cool. Turn down the simmer level kitchen staff! Ok, not great!

Tags: Good for a Date, Special Occasion
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food3
ambience4
service4
value3

 
 (Las Vegas)·Dined 3 days ago

As always, Kevin topped off a very nice night. Service continues to be the high point of our visits. Thanks Kevin, and crew.

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food4
ambience4
service5

 
 (Las Vegas)·Dined on January 10, 2018

Excellent Meal! Serve e was second to none! Friendly, polite and most important Clean!

Tags: Romantic, Good for a Date, Casual
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on January 4, 2018

Steaks are great. So far I've enjoyed the ribeye, porterhouse, and New York prime all medium rare and have never been disappointed. The servers and bussers takes care of you, and takes your experience to the next level. A must try.

Tags: Good for a Date, Live Sports, Bar Seating, Quiet Conversation, Special Occasion, Business Meals, Good for Anniversaries, Good for Birthdays, Neighborhood Gem, Worth the Drive
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on December 28, 2017

Kevin and the staff where excellent as usual

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food5
ambience3
service5

 
 (New Orleans)·Dined on December 26, 2017

Wonderful food, enjoyable atmosphere and great service.

Tags: Quiet Conversation, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on December 23, 2017

Did not recognize

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food3
ambience4
service4
value3

 
 (Las Vegas)·Dined on December 22, 2017

Ordered a filet mignon it is was the size of an overgrown walnut. I checked with the server and manager to verify that it was not the petite fillet mignon. If my steak was regular sized, I would hate to see the petite. Would probably look about the size of a pecan shell. Ordered it med rare and it arrived extremely rare. Steak had the taste of being prior cooked and them thrown on the grill to add some grill marks to it. Very dissatisfied with this meal. In all fairness, I've eaten here many times and have always had a great meal. I've eaten the filet before and it truly was not what I received in prior visits.

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food1
ambience5
service3
value2

 
 (Las Vegas)·Dined on December 18, 2017

It was just ok. Noisy. Service was mediocre. Nothing special, not a do again.

Tags: Worth the Drive
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food2
ambience1
service2
value2

 
 (Las Vegas)·Dined on December 17, 2017

Food and service was very good. Wasn’t a fan of the singer as it was louder than I would have liked.

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food4
ambience3
service4
value3

vip
 (Las Vegas)·Dined on December 16, 2017

We use open table to book reservations at the Charcoal Room. The nice thing about open table is that I can put my reservation in thru my cell phone and be in and ordering drinks and fine food, just by walking in. They also keep notes on my open table reservations and know that we prefer a booth upon our visits. Friendly, efficient staff from the greeters to the bussers. A hidden gem of a fine restaurant on the NW side of town. Will be back for sure.

Tags: Comfort Food, Worth the Drive, Vibrant Bar Scene, Quick Bite
1 person found this review helpful.
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food5
ambience4
service4
value4

 
 (Las Vegas)·Dined on December 15, 2017

Our party of four enjoyed a wonderful surf and turf dinner with all of our meals cooked exactly as requested. The sides that we ordered were generous enough to share. The wine selection by the glass (as I was the only one drinking) was adequate enough to satisfy me. However, when it came to the carrot cake, it was awful. It was so dry that after the first bite I determined it wasn't worth eating. I was promptly offered anything else that I wanted to replace it but, I declined. I was really full enough. I was not charged for the cake. Our waitress was wonderful. I believe her name was Misa?? She was attentive without hovering.

Tags: Good for Anniversaries, Special Occasion, Business Meals, Gluten Free Options, Good for a Date
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food5
ambience4
service5
value4

 
 (Las Vegas)·Dined on December 15, 2017

Always fabulous steaks and great side dishes. The wait staff is super friendly and attend to your every need. The roll basket has a great variety and served HOT! We love to go there.

Tags: Disabled Access, Worth the Drive, Casual, Good for Birthdays, Bar Seating, Good for Anniversaries, Neighborhood Gem, Good for a Date, Special Occasion
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food5
ambience4
service5
value5

 
 (Dallas)·Dined on December 14, 2017

We arrived early, but they were very accommodating. The food was delicious from the hot breads through the soups and salads, salmon and ribeyes. It was a very enjoyable meal. We will be visiting again soon.

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food5
ambience5
service5

 
 (Las Vegas)·Dined on December 12, 2017

The service was so so, was never asked if we would like our waters refilled until we were ready to leave. One steak was under cooked and the other was over cooked. We asked for the first one to be medium well and it was rare and the other was asked for medium well and it was like shoe leather. I will come back because I usually don't have a problem, not sure if there was a new cook I didn't recognize any of the regular people so not sure if you were restaffing but wanted to let you know.

Tags: Casual
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food3
ambience4
service2
value3

 
 (Las Vegas)·Dined on December 11, 2017

Have dined several times at this restaurant & have always enjoyed both food & service. This visit was a little different. Service was slow so not sure if there was a shortage of servers but none the less, it was an enjoyable evening.

Tags: Comfort Food, Cozy
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food4
ambience4
service3
value4

 
·Dined on December 3, 2017

Mashed potatoes were not hot. There was a singer/piano player and it was too noisy for conversation. We wanted a quiet elegant dinner and there was too much commotion. The server was excellent. We have a coupon and will use it but that will probably be our last time at the Charcoal Room.

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food3
ambience1
service5
value2

 
 (Las Vegas)·Dined on December 1, 2017

Thank you Jesus & Ray for the excellent service. It was outstanding.

Tags: Bar Seating, Tasting Menu, Vibrant Bar Scene, Good for Anniversaries, Cozy
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on November 24, 2017

My wife and I dined at the Charcoal Room, Santa Fe Station hotel-casino on Thanksgiving Day. My wife had the prime rib special and it was a very generous cut and delicious. Fortunately, there was enough to share because I ate very little of my turkey entrée. The turkey was awful! Priced at $45, I expected real, hand-carved roasted turkey. But what I got was worse than any buffet I ever attended. If you go next Thanksgiving, order the prime rib or something from the regular menu.

Tags: Good for Birthdays, Neighborhood Gem, Cozy
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food2
ambience5
service5
value1

 
·Dined on November 23, 2017

We went for the steak but ended up with the crab legs. They were perfect and pre-cut. A lot less messy than other places we've tried.

Tags: Good for Birthdays, Neighborhood Gem, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on November 21, 2017

Everything was good. Great service. The only dissatisfaction was the macaroni and cheese.

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food4
ambience4
service5
value3

 
·Dined on November 16, 2017

I have always enjoyed the Charcoal Room for several years .

Tags: Worth the Drive, Good for Birthdays, Good for a Date, Good for Groups, Neighborhood Gem
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on November 16, 2017

The hostess did not greet us as we walked in and then walked quickly and away from us as she showed us to our table. She was not personable at all and even reached around me as I was being seated to hand my wife her menu. Thank goodness it got better from there. Our waitress was very nice and personable. The food was fantastic! Enjoyable evening except for the hostess. Definitely didn't let it ruin our night. We will be going back and would definitely recommend.

Tags: Good for a Date, Good for Anniversaries
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food5
ambience3
service3
value3

 
 (Las Vegas)·Dined on November 16, 2017

Kevin, our waiter, and his assistant, Ray, were so great. They were very attentive to our needs and wants, which they actually anticipated. The steak and prime rib were outstanding. The mushrooms and potatoes au gratin were also fabulous. The bread basket is filled with a super variety of warm, delicious breads. The Charcoal Room is always superb.

Tags: Worth the Drive, Good for Birthdays, Disabled Access, Special Occasion, Bar Seating, Neighborhood Gem
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food5
ambience5
service5
value5

 
 (Houston)·Dined on November 14, 2017

Absolutely a great find!

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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on November 7, 2017

This used to be a great restaurant, now its average at best. The new Executive Chef ruined the menu. Every time we are here we hear people complain about it. The room manager does nothing but lean on the bar and watch sports. We have been here at least 10 times in the last two months and he has never checked in. The servers even comment about how downhill things have gone and it’s clear by the fact that less and less people are there each time we go. Wake up management. You ruined a great place.

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food1
ambience4
service4
value3

 
·Dined on November 4, 2017

Food was delicious, as usual. Server was good to start,but very slow presenting the check.

Tags: Good for a Date, Quiet Conversation, Good for Birthdays
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food5
ambience4
service3
value4

 
·Dined on November 3, 2017

Food was amazing. 5 stars for quality. Service could have been faster but didn't ruin the meal.

Tags: Cozy, Pre/post Theatre, Quiet Conversation, Good for Anniversaries, Special Occasion, Good for a Date, Romantic, Business Meals, Worth the Drive
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food5
ambience5
service3
value4

 
 (Las Vegas)·Dined on November 2, 2017

Great food, service and price. We will definitely come back again.

Tags: Good for a Date, Quiet Conversation, Romantic, Bar Seating, Good for Birthdays, Good for Anniversaries, Worth the Drive, Special Occasion
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on November 1, 2017

Computers were down so OpenTable res not recieved but got seated right away as it was not busy on Tues night.

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food5
ambience4
service4

 
 (Las Vegas)·Dined on October 22, 2017

We've been going to Charcoal Room for years. We love the service and the food is always at its best.

Tags: Live Music, Neighborhood Gem, Good for a Date, Quiet Conversation
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food5
ambience5
service5
value4

 
 (Las Vegas)·Dined on October 21, 2017

AMAZING! A great meal - great music (guitarist). Wonderful evening.

Tags: Business Meals, Good for Anniversaries, Happy Hour, Good for Birthdays, Cozy, Neighborhood Gem
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on October 17, 2017

Was my birthday dinner I brought with my family to enjoy some filet and lobster. Been there a few times before and was great not so much this time. No flavor on the filet mignon steak. And lobster was very dry. So was not happy about this visit

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food2
ambience3
service3
value2

 
 (Las Vegas)·Dined on October 15, 2017

Hidden Gem...great ambiance, live music, (piano and singing) huge side servings...no room for great looking deserts

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food4
ambience4
service4

 
 (Las Vegas)·Dined on October 14, 2017

Got sat in the back and could not see or hear music

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food4
ambience3
service4
value3

vip
 (Las Vegas)·Dined on October 14, 2017

Food excellent, service great. Diane an exceptional server. Filet is always consistently wonderful.

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food5
ambience4
service5

 
 (Las Vegas)·Dined on October 8, 2017

Always enjoy visiting the Charcoal Room. Food and service is always top notch. A bit disappointed with the increase in prices as before the price increase I felt was a great value. Will still continue patronizing despite price increase.

Tags: Good for a Date, Neighborhood Gem, Casual, Special Occasion
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food5
ambience5
service5
value4

 
 (Las Vegas)·Dined on October 1, 2017

As always we enjoyed our service from Kevin. Our food was prepared perfectly.

Tags: Neighborhood Gem
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on September 21, 2017

Patsy is a great server. Good food. Well done. Nice

Tags: Authentic, Creative Cuisine
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food5
ambience5
service5
value5

 
·Dined on September 17, 2017

Took our friend for her Birthday dinner, was pricy for the average pocket book, but worth it if you want to make someone feel special!! We had a great time and a little food goes a long way!!

Tags: Good for Anniversaries, Pre/post Theatre, Special Occasion, Cozy, Business Meals, Good for a Date, Live Music, Good for Birthdays, Romantic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

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