The Capital Grille - Ft. Lauderdale
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Friday, February 14, 2020
Once the flagship of the Galleria, Capital Grill has dropped down to nothing more than another franchise steakhouse. The meals are acceptable but nothing one would return to enjoy given the quality of the product. For instance, our lobster salad was a handful of arugula (arugula, not mixed greens) with lobster chunks tossed on top. There were a few slices of avocado beneath the arugula, but nothing to write home about. Cocktails and wine are grossly overpriced which discourages a guest from ordering a second drink/cocktail. For instance, a glass of Publix super market wine, Pino Grigio Santa Margarita, was 18 dollars a glass at lunch. Once the grand dame of the restaurant choices, we now will select another venue because the Fort Lauderdale Capital Grill has lost it's luster.
Food was outstanding, ignored by the host on arrival as he was on the phone. Josh the waiter was clearly disinterested and provided robotic style service. The entire team were mocking a couple who left as they waited too long for their food., extremely unprofessional.
This continues to be the best restaurant experience in Ft Lauderdale.
We had a very bad experience tonight. I decided to not complain as we were with older friends and they would have been uncomfortable. Our waiter was not into working and that came across immediately. By accident my husband spilled water and they did us a favor by cleaning it up slowly.
At that point before our guests arrived we should have called them and left. Waiter was plain horrible for a top level restaurant. The people across from us as we are outside asked for the heater to be on. It was pointed at our table not there's. I asked extremely politely to close it off, again no movement till my husband asked the busboy. Who puts on heat when it's 78 degrees. Food came cold, steak was not Pittsburgh. Lobster tails were cold and special of the night was sold out at 7:50 on a Saturday night. This was very disappointing. We are generous tippers. I whispered to my husband... don't give him an nice tip he ruined the night.
I have no plans on returning and we are local residents and felt this was very inferior. My next comment is going on yelp.
We left and had dessert at home. I am happy about that.
All aspects of this restaurant experience were superb. My dinner companions and I throughly enjoyed our appetizers, our entrees, as well as the desserts. Service was impeccable! A definite go to destination for special occasions and splurges.
I ordered a steak medium well done and it came completely well one, The mashed potatoes were lukewarm.
It was our first time here and we celebrated our anniversary. Our table was sprinkled with anniversary confetti which was a nice start, the drinks were delicious and the chef himself brought out our dinner. The food was incredible, to end the night they gave us an anniversary dessert and to me a single red rose. This was such a perfect night.
he quality of the meat seems to have fallen & i wont be going back for a great steak
Always great food and service! Great wine selection.
Thirty year anniversary dinner. Everything was perfect. Bone in Rib eye steak with the aged balsamic was amazing.
I usually give this place the highest marks possible, but.....this is the second issue we’ve had, consecutively. This time, our leftovers were thrown out. I purposely only ate a few bites of my 10oz rare fillet so I could bring the rest home for breakfast. They apologized for throwing it out, and replaced with 3 oz of well done fillet....missing grilled onions on top. Major major disappointment. They also gave my father one lamb chop to take home of the 3 that he was bringing home. Plus the sides came out wrong. I guess I usually expect perfection there, bc that’s what they usually deliver. Won’t be returning. Too many better steakhouses first that price point.
Excellent waiter Peter
Food was very salty! Service was fair.
Our waiter, Josh was outstanding!!! He made sure my mom had a wonderful experience celebrating her 80th birthday! We all enjoyed the food very much. I would certainly recommend this location. Thank you again.
You are only as good as your last meal in this business and based on our experience normally we would not return. However, since we frequently dine at Capital, we may give it one more shot. During our last couple of visits we were seated in the room sharing the wall with Blue Martini next door (in fairness they offered to reseat us if we were willing to further wait for a party to finish which was estimated at 30 minutes +/-).If you like the sound of pounding bass during you dining experience this is the room for you. Although our servers were extremely nice, the service was very slow. The shrimp cocktail was not fresh and the crab cocktail was dry and we actually had to return it. Sadly, this steakhouse was out of baked potatoes which They informed us of as they were delivering the meal and the third time this has occurred at this restaurant. Steaks were undercooked which they partially corrected (one returned still undercooked) and by the time we got them back the rest of the food was cold and half our party finished the meal. Based on our last few visits, the overall experience seems to unfortunately be headed south.
Great service to go with great meal.
Excellent meal! Charles was our server and he surprised us with a lovely dessert to start the New Year right! We sat outside and it was lovely!
New Years , excellent waiter, food and Service
For the price range I expect exceptional service. Table was missing a bread plate that never made it after several requests. Second beer was served in an under sized water glass. Asparagus was not properly trimmed. Service felt rushed.
We had a 7 pm reservation and did not get seated until 7:39. We sat at the bar and had a drink. Once we were seated Our server Charles was excellent. He gave us great service with fun and really made our dinner fantastic.
The only think they could have done better was to offer a free drink or dessert for the long wait for our table. It was definitely a nice touch to give everyone New Years hats and noisemakers.
New York strip was tough chicken was tasteless sent it back Amber was a wonderful server but very disappointing meal We have gone there since capital grill opened
Capital Grille is always one of our favorites but I wasn’t sure if food and service would suffer on New Years Eve....it didn’t. Everything was perfect!
The food was not good...asked for a medium well steak and the steak was medium. The brussel sprouts were over cooked.
Last lunch of the year w DJ Don Bishop! Thank you!
Greet experience. Delicious food. Great coffee :)
Always outstanding food and service. Worth every penny.
We always look forward to dining at Capital Grill. The food is delicious, the atmosphere warm and inviting and service better than
comparable restaurants nearby.
This time was not as good as previous times. Perhaps the wait staff was understaffed. We felt our waiter was too rushed, was sometimes hard to flag down, and just generally was not up to the usual level to which we had all grown accustomed.
We were celebrating 3 birthday. Each person had a birthday card waiting for them at the table along with birthday confetti on the table cloth
Champagne & birthday desserts provided at no charge
Made all of us feel very special
Way to go Capital Grille
Celebrated our 17 year wedding anniversary. the food and ambiance was perfect. We had an amazing time and highly recommend.
Service had been better in other instances but overall good.
Food is always good the waitress was a little all over the place spilled a drink forgot a few things we asked for but overall is was fine.
My husband and I had a wonderful Anniversary dinner at Capital Grille. The service and good were outstanding and everyone from the hostess to the manager to our amazing server, Jerry, went out of their way to make our evening memory. We will definitely return and have already made a reservation to celebrate a friend’s birthday.
This was the first time I have ever had mediocre service here. We had to ask for water, missing utensils and we felt no personality from the two servers. Lack luster experience.
our server was just right in it. We brought our infant and he was very accommodating. Love all Capital Grilles