Totally disappointing. A 7:15 reservation for four was seated 7:50 at a table for six. Waiting area narrow and crushes against a packed bar. Noise level was beyond being able to hear. Deafening.
Four people at a 6/8 person table continued this dysfunction. When asked about another table there seemed to be little concern. Only after contacting someone else were we able to move successfully. As of 8:30, no dinner orders had been taken.
Service was less than you would expect with the arm of a wait staff person dragging food in front of you.
Food over cooked: tuna dry and tasteless, ditto the mashed potatoes. Lobster bisque uninspired. Little taste and dried out pieces of lobster in it.
Would recommend this restaurant for none of the categories listed above.
Avoid at all costs. The one in Providence is head and shoulders above this. Seems like a totally different place.
For a bill of more than $400,00 for four people, I would expect a great deal more.
Avoid at all costs.
we were seated on a very small table with minimal space. they had to remove the candle to allow for placement of bread basket. i requested a booth and had to wait one hour to be seated.i believe the restaurant is too small for the amount of patrons they want to accommodate . they recently did some renovations and removed the booths along the side of room big mistake. the staff and waiter were excellent and apologetic. i have always liked the capitol grill and considered it a high end restaurant. the next time i make reservations i will definitely request a booth.
Have never had a bad meal here. Just excellent. The service as outstanding yet non-intrusive, an the meals were timed perfectly without a rush feel at all. Would recommend to anyone.
Mediocre The room is old and tired The food is very average Cobb salad Tons of chunks of fatty bacon 3 tiny pieces of filet Salad leaves was not fresh
The Capital Grille no longer lives up to its reputation. The steaks there truly ARE mediocre in quality and taste. There are plenty of steak houses out there to choose from, and The Capital Grille deserves to be toward the bottom of a steak lover’s list.
We went on a Sunday evening. It was very busy around 7pm. Staff was excellent. Waiter was terrific (Renzo). It was loud, but that's ok. Food was good , not great. Had steaks. They were decent size, a bit tough, and the sides were average. Not worth the money. I believe there are better steak houses around Boston. Value was just not there. But the service was excellent.
We had an exceptional experience. It was my daughter’s Birthday. Small decorations were placed on the table, she was greeted by several staff and wished happy Birthday. She was given a coupon for an appetizer in her next visit and a tasty dessert plate. The service was outstanding!
Always happy with the cuisine and exceptional service.
For capital grille, it was a very medicre experience. The service was incredibly slow, table didn't fit our party, steaks weren't cooked correctly, table wasn't cleared properly and bread crumbs never cleaned up. Overall food was just ok. Felt like I was at a 3 star restaurant paying 5 star prices
Great food and service
The Capital Grille offers private dining accommodations for up to 30 guests. From making formal business proposals to making toasts with a gathering of friends, we can help you flawlessly pull off any private event.View Private Dining Details