The Capital Grille - Chestnut Hill
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Friday, February 14, 2020
Birthday lunch- and we received a lovely dessert surprise!!!
We had an amazing night, the food was outstanding. . The service was impeccable. My daughter is gluten-free. They went above and beyond to accommodate her dietary needs.My only complaint was that the restaurant was too loud.
Great service. Great food. As always
Four of us went for lunch and, as usual, it was wonderful. Service, food and the overall experience are all always excellent at the Chestnut Hill Capital Grille, my favorite place to go!
This is an unusual review because it has nothing to do with the ambiance (great), food (great) or service ("Kristina," superlative). Rather, it has to do with a completely atypical evening. My wife and I were taking a dear friend to his favorite restaurant (The Capital Grille in Chestnut Hill). He was there when we arrived, with the bread that he loves. We chatted, had a Calamari appetizer (free from an earlier birthday dinner), and ordered our steaks and wine. The food arrived in good time and we began to eat.
Then things changed. Our friend said he had felt ill when he arrived (before he ate or drank anything). He excused himself and returned. Then he quickly excused himself again and headed back to the men's room. After a brief period, the manager came by and asked if we had a missing guest. It turns out our friend had passed out and was lying on the floor. A fellow patron, who happened to be a local police officer immediately offered assistance, and soon the EMT's were on the case. The point of this review? The staff of Capital Grille could not have been more professional, compassionate, humane and responsive. The managers were standing by. Kristina, our server, was with us asking how she could help. I offered to pay for the meal for the local policeman and his fiancé, but found the restaurant had already done that.
An unusual review -- The food and ambiance and service were "as expected" (excellent). But in an unusual emergency situation, the staff performed magnificently. (End of story, the "event" turned out not to be serious and our friend is fine.)
Server Ronaldo was great, food and atmosphere was great too! It was a perfect lunch!!
As always the food is delicious. We shared the rib eye sandwich which was done perfectly and the lobster salad.
A great pairing if you want to save some calories. The complimentary dessert for my friend's birthday was wonderful. They truly make you feel special when you celebrate an occasion.
Greeted by Barbara and Jeff, very pleasant and kind. Amy was our server. She is excellent
New Years Eve
Thanks to Sean for always being the most knowledgeable and attentive waiter and to Jeff the GM who taught his staff that the customer is always number one!!
Service was excellent. The NY strip was a bit dry
Great as usual
We had a wonderful experience. Our waiter Aaron was extremely attentive and brought me refills of my soda without asking. The food was outstanding.
Food and ambiance was great
Our server, Sean, was fantastic. Attentive without being pushy, great with confirming, remembering, and reiterating food allergies, and great overall attitude.
Renato was great as our Server. Tara at the bar is always a delight and makes the best Stoli Dolis. The food on this night was the best we have had it here so far. Please replicate it!
We went on our anniversary. We were given a complimentary glass of champagne and dessert. Our filets were done perfectly and very flavorful.
Always a greet time. Service was great and food too.
We come every year to celebrate our anniversary! This was #58! Hope to see you a again. We won't wait the year. It was delicious as always. Appreciated the rose petals!
Simply brought my family (5) wife and three teenage kids and they screwed me with a booth of 4 with a chaired pulled up at a table by the door which kept the cool air on our table all dinner. I guess my guest were not up to their liking for a better seating.
I guess someone had to sit there for the night #unluckystraw.
We’ve celebrated Christmas Eve three years running with our two 20-something kids. It’s a great family tradition. For the second year running we had Renato Santos as a our server. He recognized us from last year. We’re planning to be there next Christmas Eve!
Great service! Cocktails made well. Engaging bartenders. Wait staff super knowledgeable and helped us with meal choices. Front desk was very accommodating. Food was delicious. Will be back for sure.
Excellent service. The appetizers, side dishes, drinks, and dessert was excellent. The steaks were good but not memorable.
Schuyler, our waiter, was terrific - attentive, friendly, great timing, just the right mix of 'there and not there' and great with the Pats game score. The food and overall experience were great, but Sky was the best that we've had there - can't wait to go back and will request his station, for sure.
Historically, we have spent many special occasions at the capital Grille in Chestnut Hill. This last visit was by far the least satisfying. It was extremely loud in the restaurant and the food was not up to its usual excellent standards. My meat was overcooked the side dishes were fine but not delicious but the service was excellent. We will rethink where we will go for special occasions in the future based on this experience.
Fabulous wait person
Always a predictably great meal with great service
Server was very pleasant and accommodating. There was an error but she quickly corrected it wihtout any problerm
Food was cold. They should not be serving a cold steak for $60.
We had a wonderful meal and celebrated my husband’s birthday. The service was terrific. We were very happy we chose Capital Grille.
Our waiter Nick is amazing!
Food and service were both fantastic! Can’t wait to go back!
Great experience! We split a ribeye, Brussels sprouts, and the potatoes au gratin and still had plenty to take home. Our server had amazing wine recommendations and was kind and attentive. Looking forward to the next celebration so we can go back!
Please do not bring a fruit platter of desserts before a cake that the host has brought to be presented to the guest of honor. It is very nice to bring three desserts but when the cake that you took the trouble to purchase comes out 10 minutes later and nobody is injured, that is disappointing think you other was very nice
Excellent food as always! Would highly recommend this restaurant!
The ladies and I go there for our birthdays. Lunch.
They are so sweet. They give us a desert tray with a couple of pieces on it and a candle. Always
My only complain was that our table was very cold. They turned off the act and it got better. But got cold again.
We should have changed tables.
Amazing food, wine, and customer service!
We had a lovely evening. We adore Denise. We were so happy to get a booth in her section.
Amazing food and service!
Just too loud for conversation for 6 of us.
I will return less popular times