This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

The Black Swan Ockham

4.3
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1309 Reviews
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£26 to £40
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British
The Black Swan Ockham nestled in the idyllic Surrey countryside is the local culinary hotspot, offering an inventive British menu using some of the best in fresh local & seasonal produce.

A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 1309 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
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AL
AnnL
Surrey
7 reviews
Dined a day ago
Overall3food3service2ambience3

After we were sat at table - we waited 25 minutes and then we sought waitress to take order!! Our first choice of the pie - we was told not ready and to order something different!! And it was at least 45 minutes until we had our meal. Once again at end of meal we had to seek waitress to get the bill.

r
rebeccah
London
2 reviews
Dined 3 days ago
Overall2food4service1ambience5

Unfortunately despite booking we had to wait 20 minutes for a table. TheN unfortunately the food took a really long time to arrive. Once it did one main along with all of the sides were served but we had to wait 15 minutes for the remaining mains. All in all the service was a bit of a disaster and the dinner less enjoyable as a result. Our booking was at 5.15 and the restaurant reasonably quiet for most of the service. We got a big sorry for our troubles but nothing else.

OT
OpenTable Diner
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Amazing Sunday roast dinner & was very pleased by the service & cleanliness of the pub. The place is stunning & feels like your miles from it all which is just what’s needed right now.

AE
AlyE
Surrey
1 review
Dined 3 days ago
Overall5food5service5ambience4

Had a fantastic meal at the Black Swan. The staff were really great - superb service by charming and attentive waitress called Jo. We were really made to feel at home and comfortable in what are very trying circumstances for hospitality at the moment. Everyone at the table was really pleased with their food (which is unusual) and the choice of wines by the glass is brilliant. Also wonderful to be able to get Champagne by the glass rather than just prosecco. We don't live nearby but will make an effort to go again because it was worth it.

M
Milky
Surrey
8 reviews
Dined 3 days ago
Overall5food5service5ambience5

Enjoyed the Sunday roast, with starters and a very good cheesecake dessert. Decent kids choices and a well poured pint of Landlord. Service attentive but lot overbearing.

NW
NicholasW
Buckinghamshire
2 reviews
Dined 4 days ago
Overall4food4service4ambience4

A
Most enjoyable lunch in pleasant surroundings and good distancing. The fresh fish was cooked perfectly all leading to. A good Saturday and agreement to return

BB
BeckyBoo
Surrey
1 review
Dined 4 days ago
Overall4food3service5ambience5

I ordered the egg, avocado on sourdough from the lunch menu. It was very tasty but rather small for its £9 price tag. 2 eggs and a few slices of avocado on only one thin piece of toast. Was still hungry.

LM
LauM
1 review
Dined 4 days ago
Overall5food5service5ambience5

Really great pub with friendly service, good food, nice decor and ambience. We enjoyed a lovely birthday lunch here and will be back again soon.

JT
JosephT
London
1 review
Dined 4 days ago
Overall3food3service4ambience4

Nice atmosphere and decor, close to a nice walk. Pub was quite busy when we went but COVID safety measures were in place. Food was very average especially onion soup But bill was still very high. Service was good though.

HS
HollyS
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

We had a wonderful meal, made all the better by the attentive staff. Nothing was a problem and they went out of their way to look after us. The food was absolutely delicious and we'll definitely be coming back!

R
Robinson
London
7 reviews
Dined 4 days ago
Overall5food4service5ambience4

Lovely meal with friends. The children liked the lanterns, the service was great and the food was really good.

RJ
RachelJ
1 review
Dined 5 days ago
Overall4food4service5ambience5

Lovely cosy pub with great staff and food. Log burner is especially welcoming.

RH
RupertH
Surrey
1 review
Dined 5 days ago
Overall5food5service5ambience4

Best local pub food experienced since lockdown. Great menu, well cooked; plus friendly, prompt service

SO
SuzieO
Surrey
1 review
Dined 5 days ago
Overall4food5service3ambience5

Lovely meal but main took a long while to come- unusual as we have eaten here twice before.

AN
AndrewN
London
2 reviews
Dined 5 days ago
Overall5food4service5ambience4

My first visit but I will return. Very warm welcome and friendly staff.

AE
AndrewE
London
6 reviews
Dined 6 days ago
Overall5food5service5ambience3

Another excellent Black Swan meal. Pity we had to eat outside. Excellent nonetheless.

BC
BethC
1 review
Dined 6 days ago
Overall5food5service5ambience5

Michael (Mikel) was lovely and very attentive, great service and great food and cocktails.

S
Sibs
Surrey
1 review
Dined 6 days ago
Overall5food5service5ambience5

Simply very good. Great fish and chips served by polite, friendly staff. Proper Covid caution too. Thank you Black Swan.

JR
JohnR
Surrey
1 review
Dined 7 days ago
Overall5food5service5ambience3

Due to the fact that’s this pub is in Tiers 2. The staffs did everything to look after us , we had to sit outside due to two bubbles ! Great food

OT
OpenTable Diner
London
2 reviews
Dined on October 20, 2020
Overall3food3service3ambience3

We were all asked to give our phone details not to the NHS app but for the restaurants own database. Only then were we allowed to be seated outdoors. I had requested a table on the verandah but was shown a very windy table. We eventually were given a table on the sunny side out of the wind. We were handed incorrect menus from their Sunday lunch as well as their lunch menus. Once ordered the food came quickly (hardly anyone there) and was good.
The service charge of 12.5% was a bit steep given our experience. It’s just a pub!!!
Doubt we will return even though we are fairly local. It’s just a money-making machine.

JC
JennyC
Surrey
1 review
Dined on October 19, 2020
Overall4food4service5ambience3

Unusual circumstances as start of level 2 lock down

JT
JoannaT
Birmingham
1 review
Dined on October 18, 2020
Overall5food4service5ambience4

Fantastic personal service! Food was delicious. Although we could do with a view more options on the children’s menu, please.

AS
AmberS
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

Food and service was absolutely brilliant. Best Sunday roast I’ve had out in a long time.

BA
BARBARA
1 review
Dined on October 18, 2020
Overall4food3service5ambience4

Very friendly and helpful staff. Was busy but all safety precautions in place and tables were placed well apart.
Food was tasty and well cooked using fresh ingredients but was disappointed at menu choice. I'm allergic to shellfish/crustaceans and don't eat red meat. I have also recently discovered an intolerance to gluten that is health-related so need to avoid wheat products.
Basically there was only 1 menu item I could have: roast chicken - and that was without the Yorkshire pudding and stuffing. The majority of side items (that I didn't already have as part of my meal) contained gluten and the only dessert option was ice-cream. If I was vegetarian and gluten-free then I wouldn't have been able to eat anything.
So ... lovely pub but won't be going back for a meal until they expand their menu a bit more.

JB
JonB
Cornwall
2 reviews
Dined on October 18, 2020
Overall5food5service5ambience4

Excellent food and service if a little pricey.

JL
JulianL
Surrey
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Surprising good meal - excellent soft shell crab and unusually good rib-eye steak. Excellent and friendly service

FS
FleurS
1 review
Dined on October 17, 2020
Overall4food3service4ambience3

Not quite as special as we remembered but still a good meal out. Soggy burger bun replaced with no question. Mayonnaise was not good - straight out of cash and carry jar! But these were small details. Service was very diligent and timely. We will go back for sure.

GW
GW2020
1 review
Dined on October 17, 2020
Overall5food5service5ambience4

Great food and wonderful service from our waitress, Joanne.
We'll definitely be going back.

NB
NicoleB
London
1 review
Dined on October 17, 2020
Overall5food5service4ambience5

Lovely countryside pub with great local walks. Had the fish and chips, and it was delicious, as well as the cheesecake for dessert which was as delightful. The ambience is very chilled and welcoming and the decor is beautiful

OT
OpenTable Diner
London
1 review
Dined on October 16, 2020
Overall5food5service4ambience4

Lovely setting and great food

M
sueM
London
1 review
Dined on October 16, 2020
Overall4food3service5ambience3

I just want to say that your staff were excellent. In these difficult times we received excellent, courteous, friendly and attentive attention!!!
We felt safe too.

MB
MarkB
Surrey
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

We enjoyed a lovely lunchtime meal outside. All the staff we engaged with were friendly & helpful. Lovely environment too. Will be returning soon.

SG
SoniaG
Surrey
1 review
Dined on October 16, 2020
Overall4food4service5ambience5

A large pub with good parking facilities. The service was excellent and the food was lovely. I would certainly visit again. We were seated inside near the bar, however there is plenty of both indoor and outdoor seating.

R
Rookie
Miami
4 reviews
Dined on October 15, 2020
Overall4food4service5ambience4

Lovely dinner and drinks with friends. We had the Chicken, ham and leek pie which was a good size and very tasty.

JS
JaneS
Surrey
2 reviews
Dined on October 15, 2020
Overall3food2service4ambience3

The food wasn’t great but not awful in the summer we had wonderful delicious food and felt great value not so this time

P
Phil
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

A reliable favourite, great menu, good size portions - very helpful staff.

A
Aussiegirl
Surrey
1 review
Dined on October 12, 2020
Overall3food3service2ambience3

Slow to serve and couldn't find someone to give us the bill.....staff busy chatting.

AW
AndrewW
London
3 reviews
Dined on October 11, 2020
Overall1food2service3ambience2

Came for a birthday meal but very disappointing and can’t help but feel this restaurant has lost its way from a food, ambience and service perspective. The Sunday menu selection was really poor. Starters seemed to be from a completely different menu theme (soft shell crab with kimchi and avocado) compared to mains (standard roasts, burger or fish and chips). The roasts were ok albeit that the Yorkshire’s were dry and had been kept warm for hours and the presentation was poor, burger also ok but patty’s were dry. Fish however was good - a well sized portion and seemingly freshish still. However the thing that massively ruined the experience was the smell inside the restaurant. Something was wrong with the drains in the toilets and the smell inside the restaurant was appalling. They’d left the doors open to try and get rid of it but it was too cold so they were forced to close them. But no apology or mention from the volumes of waiting staff who were sitting around chatting or playing jousting games with cardboard tubes. Just a casual mention at the end of ‘oh yes there’s a problem with the drains’ as we left. In all honesty the restaurant should not have been open with a problem like that.

MN
MikeN
1 review
Dined on October 11, 2020
Overall5food5service5ambience5

First visit -mid pm Sunday lunch- at recommendation of relative who had been a while ago. Very busy but plenty of room. Excellent ' greeting-host', explained Covid safeguards - offered good inside table in a window and not disappointed; great service, excellent food, good value.
Venue is not local to home but would certainly make a point of visiting again. lovely experience - thank you.

M
Mags
London
3 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

I had stopped coming to the black swan after a very bad experience but what a turn around staff could have done more food was excellent and as we got the bay window we were just delight to be able to bring my well behaved dog inside was a big bonus thank you for a lovely lunch

FAQs

The Black Swan Ockham is rated 4.3 stars by 1309 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.