This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

The Black Swan Ockham

4.3
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1287 Reviews
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£26 to £40
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British
The Black Swan Ockham nestled in the idyllic Surrey countryside is the local culinary hotspot, offering an inventive British menu using some of the best in fresh local & seasonal produce.

A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 1287 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
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JT
JoannaT
Birmingham
1 review
Dined 2 days ago
Overall5food4service5ambience4

Fantastic personal service! Food was delicious. Although we could do with a view more options on the children’s menu, please.

AS
AmberS
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food and service was absolutely brilliant. Best Sunday roast I’ve had out in a long time.

BA
BARBARA
1 review
Dined 3 days ago
Overall4food3service5ambience4

Very friendly and helpful staff. Was busy but all safety precautions in place and tables were placed well apart.
Food was tasty and well cooked using fresh ingredients but was disappointed at menu choice. I'm allergic to shellfish/crustaceans and don't eat red meat. I have also recently discovered an intolerance to gluten that is health-related so need to avoid wheat products.
Basically there was only 1 menu item I could have: roast chicken - and that was without the Yorkshire pudding and stuffing. The majority of side items (that I didn't already have as part of my meal) contained gluten and the only dessert option was ice-cream. If I was vegetarian and gluten-free then I wouldn't have been able to eat anything.
So ... lovely pub but won't be going back for a meal until they expand their menu a bit more.

JB
JonB
Cornwall
2 reviews
Dined 3 days ago
Overall5food5service5ambience4

Excellent food and service if a little pricey.

JL
JulianL
Surrey
1 review
Dined 3 days ago
Overall5food5service5ambience5

Surprising good meal - excellent soft shell crab and unusually good rib-eye steak. Excellent and friendly service

FS
FleurS
1 review
Dined 3 days ago
Overall4food3service4ambience3

Not quite as special as we remembered but still a good meal out. Soggy burger bun replaced with no question. Mayonnaise was not good - straight out of cash and carry jar! But these were small details. Service was very diligent and timely. We will go back for sure.

GW
GW2020
1 review
Dined 3 days ago
Overall5food5service5ambience4

Great food and wonderful service from our waitress, Joanne.
We'll definitely be going back.

NB
NicoleB
London
1 review
Dined 4 days ago
Overall5food5service4ambience5

Lovely countryside pub with great local walks. Had the fish and chips, and it was delicious, as well as the cheesecake for dessert which was as delightful. The ambience is very chilled and welcoming and the decor is beautiful

M
sueM
London
1 review
Dined 5 days ago
Overall4food3service5ambience3

I just want to say that your staff were excellent. In these difficult times we received excellent, courteous, friendly and attentive attention!!!
We felt safe too.

MB
MarkB
Surrey
1 review
Dined 5 days ago
Overall5food5service5ambience5

We enjoyed a lovely lunchtime meal outside. All the staff we engaged with were friendly & helpful. Lovely environment too. Will be returning soon.

SG
SoniaG
Surrey
1 review
Dined 5 days ago
Overall4food4service5ambience5

A large pub with good parking facilities. The service was excellent and the food was lovely. I would certainly visit again. We were seated inside near the bar, however there is plenty of both indoor and outdoor seating.

R
Rookie
Miami
4 reviews
Dined 5 days ago
Overall4food4service5ambience4

Lovely dinner and drinks with friends. We had the Chicken, ham and leek pie which was a good size and very tasty.

JS
JaneS
Surrey
2 reviews
Dined 5 days ago
Overall3food2service4ambience3

The food wasn’t great but not awful in the summer we had wonderful delicious food and felt great value not so this time

P
Phil
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

A reliable favourite, great menu, good size portions - very helpful staff.

A
Aussiegirl
Surrey
1 review
Dined on October 12, 2020
Overall3food3service2ambience3

Slow to serve and couldn't find someone to give us the bill.....staff busy chatting.

AW
AndrewW
London
3 reviews
Dined on October 11, 2020
Overall1food2service3ambience2

Came for a birthday meal but very disappointing and can’t help but feel this restaurant has lost its way from a food, ambience and service perspective. The Sunday menu selection was really poor. Starters seemed to be from a completely different menu theme (soft shell crab with kimchi and avocado) compared to mains (standard roasts, burger or fish and chips). The roasts were ok albeit that the Yorkshire’s were dry and had been kept warm for hours and the presentation was poor, burger also ok but patty’s were dry. Fish however was good - a well sized portion and seemingly freshish still. However the thing that massively ruined the experience was the smell inside the restaurant. Something was wrong with the drains in the toilets and the smell inside the restaurant was appalling. They’d left the doors open to try and get rid of it but it was too cold so they were forced to close them. But no apology or mention from the volumes of waiting staff who were sitting around chatting or playing jousting games with cardboard tubes. Just a casual mention at the end of ‘oh yes there’s a problem with the drains’ as we left. In all honesty the restaurant should not have been open with a problem like that.

MN
MikeN
1 review
Dined on October 11, 2020
Overall5food5service5ambience5

First visit -mid pm Sunday lunch- at recommendation of relative who had been a while ago. Very busy but plenty of room. Excellent ' greeting-host', explained Covid safeguards - offered good inside table in a window and not disappointed; great service, excellent food, good value.
Venue is not local to home but would certainly make a point of visiting again. lovely experience - thank you.

M
Mags
London
3 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

I had stopped coming to the black swan after a very bad experience but what a turn around staff could have done more food was excellent and as we got the bay window we were just delight to be able to bring my well behaved dog inside was a big bonus thank you for a lovely lunch

DS
DazS
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Given we live in interesting times the team have made the dining experience as close to the old normal as possible.

MA
vipMALCOLMH
London
18 reviews
Dined on October 10, 2020
Overall2food2service4ambience1

The Black Swan at Ockham has historically been a good venue for both drinks-only and for a decent food offering hence my decision to book for dinner. Obviously, all hospitality venues now have to demonstrate effective COVID procedures and The Black Swan did show that it was very compliant in providing a safe environment for eating and drinking. However, my experience beyond seeing how they were managing the COVID requirements was extremely disappointing. Despite having a reservation for dinner, the initial table we were offered was a very small low level drinks table which would barely have been possible to use for eating. Given our rejection of this we were then shown to a table in a cavernous area of the pub next to an exit door which was in continuous use. The area had only one other occupied table and had an atmosphere equivalent to a deserted church hall with a low temperature to match. As a result, my wife and I chose to go straight to a main course and both chose the pie option which seemed suitable for an autumn evening meal. Unfortunately, the pie was heavy on pastry and light on the chicken and ham filling, with my wife's pie also including a large globule of ham fat. Hence we chose to ask for the bill and left. I should say that the waitress serving our table did the very best she could and was extremely personable as well as being concerned that our dining experience had been so disappointing. We will not be going back.

LG
LindseyG
Surrey
2 reviews
Dined on October 10, 2020
Overall3food3service4ambience4

A little confusion over QR scanning codes - made to feel awkward as we didn't have i-phones.
Staff serving our table were just the right level of friendly & attentive.
Some of our party felt the portion sizes a little on the mean side (more veggies please!), based on the prices. All thought their meal was tasty.
We concluded that the prices were a reflection of businesses needing to recoup losses due to Covid-19.

G
Gatrofoodie
1 review
Dined on October 10, 2020
Overall4food3service3ambience4

Lovely pub in quiet location. Food nice but reasonably expensive.

NH
NickH
London
3 reviews
Dined on October 10, 2020
Overall5food5service4ambience4

Country Pub with outstanding Grub!
The soft shell crab is a must for starters and the fish and chips was really good with lovely juicy flakes of Haddock.
My one disappointment was they had run out of clotted cream for the choc pud which was divine!!
Can’ wait to return !!

GD
GDTC88
Surrey
1 review
Dined on October 9, 2020
Overall4food4service5ambience3

We love this pub/restaurant, but this time we ate early and it was quiet and we were placed by a door that people used often, so it got a bit chilly.

CH
CHRISW
London
3 reviews
Dined on October 9, 2020
Overall4food4service4ambience3

Covid somewhat spoils the experience however managed well by staff. Food very good and large portions..will go back

OT
OpenTable Diner
1 review
Dined on October 8, 2020
Overall5food5service5ambience4

Jo, our server, was superb!!

S
Sarah32122
Kent
1 review
Dined on October 7, 2020
Overall5food5service5ambience5

Super food, first class service. All round a great place to eat!

AC
AnnieC
1 review
Dined on October 7, 2020
Overall4food5service5ambience4

We tried the pub on the recommendation of the nearby campsite at Horsley, and thoroughly enjoyed our meal. It was busy and had a nice buzz about it- felt like a normal pub lunch experience on these strange times. Duncan our waiter was great , the Steepdrop beer well kept, with a scenic walk there and back to the campsite . I’m sure we’ll revisit if we are in the area again

JN
JudithN
West Sussex
1 review
Dined on October 7, 2020
Overall5food5service5ambience5

This is a reliably excellent pub restaurant who are taking Covid precautions seriously and still managing to give diners a warm welcome and a great experience. I keep returning here.

S
Sugano
London
2 reviews
Dined on October 7, 2020
Overall5food5service5ambience5

I have never had a bad meal at the Black Swan, I look forwards to going back, hopefully when all this madness is over.

CH
ClareH
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

Amazing Sunday roast dinners, food came out super fast. The staff were extremely friendly and attentive.

TM
TinaM
London
1 review
Dined on October 4, 2020
Overall3food4service5ambience2

Went for Sunday lunch. Service was great. Food was ok but I've had better there. We were seated in an extension area with what appeared to be no heating. Most diners kept their coats/jackets on. It was uncomfortably cold.

l
luv2dine
London
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

Best Sunday lunch

PG
PatriciaG
Surrey
3 reviews
Dined on October 4, 2020
Overall4food4service4ambience4

It was a blustery day so we sat inside in the lounge area next to a lovely cosy real fire. We didn’t have to wait long for our roast lunches, all very nice and well presented. Definitely our favourite pub.

B
Beryl
Surrey
1 review
Dined on October 3, 2020
Overall4food4service4ambience4

Despite the new restrictions we had a really great evening with friends - good food all round and relaxed atmosphere. Staff were very attentive :)

LJ
LizzieJ
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

Fab family lunch at the black dawn

Our waitress Jo was especially lovely !

T
vipTricia
Chicago
2 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Brunch was amazing!! Warm spot by the fire

S
Suzy
London
12 reviews
Dined on October 2, 2020
Overall5food5service5ambience5

Great service and food would definitely return

LJ
LeeJ
Surrey
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

Wow we always get that constant great friendly welcoming every time we go. All the staff if they have time come and say hi. We have been very impressed by the safety aspect and how professional they have handled the covert situation which is a concern for me. They are vigilant . And the menu has a diverse choice for all. Thanks guys. Lee

OT
OpenTable Diner
Hertfordshire
1 review
Dined on October 2, 2020
Overall4food4service5ambience5

Lovely...will be back !

FAQs

The Black Swan Ockham is rated 4.3 stars by 1287 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.