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Sun 11:00AM - 2:00PM 8:00PM - 11:45PM
Mon - Fri 11:00AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 8:00PM - 11:45PM
Sat 11:00AM - 2:00PM 8:00PM - 11:45PM
We arrived and sat down after walking in the heat only to find the air conditioner not working. This might not have been their fault as there was a blackout the prior night, but it was cooler outside than in and when we expressed we might leave, they said it would be on in a few minutes. It was not.
The service was terrible. Short staffed. No one acknowledged us until we complained to a manager. The manager took our order and never followed up. When we finally got our food (about an hour in...) my meal was missing - the computer apparently froze when he put in my order - so I waited another 20 minutes while the other 5 people at my table ate or let their meals get cold waiting. Then my Crab Cake Benedict was under cooked and flavorless.
No wonder this was a bonus point restaurant. They need all the help they can get.
This used to be my go-to place for brunch and any dinner when I’m going to the theater. But about 75% of the time now, the service is slow and bad. This time, our waitress would see us trying to flag her, smile and walk away. Our food took close to 45 minutes to come and was clearly rushed to be made so I sent my meal back. The manager came over to apologize and take it off the bill but even with that, I feel like they need more experienced waiters and a system that does not leave people without service for over fifteen minutes. They used to be great! Now it’d be better to find a place that can get you to the theater on time and serve food that is not over cooked/ill-prepared because they’re rushing.
Literally the most disgusting restaurant I have ever been to.
We had an open table gift card to use and the manager said they do not have a partnership with open table and would not accept the gift card. I immediately called someone at open table who was very helpful and nice and gave me my points back. She said they would contact the restaurant directly about the issue. The manager at the restaurant was extremely rude and did not care that we couldn’t use the gift card. In my opinion, open table should take this restaurant off its website
The service was very weak. It was hard to order, to get a check and to get the order correct.
Food was ok but service was terrible. I won’t be back.
We went pre-matinee-theatre. The place was empty but later filled. I asked for another table as the room was empty, and they did comply.
The service was OK but we had probably 5 different servers to the table, from order to check, .....a little confusing!
The food was good and simple.
Great theatre brunch get together
I had read good reviews about Thalia and was excited about going. Unfortunately, my experience was not a good one. I arrived for my reservation and waited at least 15 minutes for my drink order to be taken. I proceeded to wait another 40 minutes for the drinks to come. When we asked the waiter where our drinks were, he said they were 'almost ready'. Thankfully we had ordered our food when we ordered the drinks and our food came moments later. The excitement was momentary when we realized 3 of our 5 meals were incorrect...one being an egg white omelette that was basically uncooked. We asked for the manager because we had had enough. He was quite rude and told us that the problem was because we had asked for a couple of substitutions in our order (strawberries instead of nuts on a salad, mozzarella instead of goat cheese on an omelette, wow, crazy!) and the waiter should have told us they don't do that (he didn't). He offered us nothing for our bad experience, not even an apology. Finally, it was time for the bill. We had to basically chase the waiter down for it and then, when he did finally bring it, someone in our party had to go find him to give it to him bc we had a show to get to. All this being said, let me add that the restaurant was not even crowded. There were many empty tables the whole time we were there. I'd like to say it was just a novice waiter, but the response of the manager leads me to say that I would not return to Thalia, especially with all the exceptional restaurant choices available to me in Manhattan.
Very friendly waitstaff. Food was good and a good value!
No, was okay, but so many other better places to dine.
The food was very good with some unusual preparations. The avocado egg rolls were excellent. The zucchini pasta was a delicious alternative to traditional pasta. The service was accommodating. Highly recommend if going to one of the nearby Broadway theaters.
We had dinner at Thalia when we were in town for a Broadway show. The food was well prepared and tasty. The portions were generous. Our waiter was very attentive and helped us understand the various dishes of Brazilian cuisine. The beer he recommended tasted good and went well with the stew. The salad was delicious because of the olive oil and lime dressing. We had cake soaked in milk for dessert, which we enjoyed. The sizzling steak dish was on the salty side and a bit tough. All in all, it was a good experience.
Fine for casual and satisfactory pre theatre meal. Nothing to write home about.
Noisy tourist stop in the theatre district. New York City prices - but suburban chain store claliber.
Excellent food not too pricy for the area. Fast service. They were out of desserts because of a large party of about 30 people. Only cheese cake or ice cream left. Overall just go. You will not regret it.
Theater convenient place for a nice meal of variety and nice atmosphere and a nice bar to sit at if alone
The new menu is limited. Food was just average. There is no longer a pre theater price fixed menu. Overall it was disappointing. Overall a very mediocre meal. I have been there several times before and it was more enjoyable. The others in my party also felt the experience was nothing to recommend.
The waiter was nice but simply too busy...We had to wait a long time for everything. My burger was just ok but little things, like grilled onions and mustard, that were requested when the order was taken, were missing.
If we were not heading for the theater around the corner, it would not have been my choice...
I have been to Thalia
Except for the service on June 23 it was a pleasure to be there again
Service and entrees were terrible. Muscles were awful and the squid was tough. Server never asked us for a drink refill and we had to ask for a bill to leave so we could make our play on time. Only thing that was worthwhile were the one cocktail each that we did have.
I always have a meal at Thalia’s when I come to NYC, which is often. The waitstaff, food & ambience is absolutely wonderful!
Although service was a tad slow for before theater lunch, every dish we ordered was delicious. Brunch main dishes and fruit and yogurt for desert and coffee cost $60. It was a good meal.
I have been to Thalia's many times. We went for brunch. My selection was ice cold although it should have been warm. My friend's order was incorrect. It had to be reordered. She requested a lemonade with very little ice. The waiter didn't comply. I asked for bread for the table. I was told that this isn't served at brunch. All in all it was a poor experience for us. I would think twice before I made another reservation.
Not a good experience. The service was very slow (for a long period of time we were completely ignored) and both meals were wrong and had to be fixed. We got a half hearted apology for the mistakes, but it was not sincere. Not sure what will go back.
I’ve been dining at Thalia since it opened (because I worked across the street!). Although the menu has changed many times over the years, the food, service, ambiance and prices have remained at a constantly good level. It is also conveniently located for public transportation if you don’t want to deal with Manhattan parking.
Our table was not great, the restaurant was very noisy and smelled of disinfectant. One meal was fine. The Caesar salad with salmon was a huge disappointment. 3 chunks of over cooked salmon on a soppy salad. $24 for salad.
Used to go here often when it was a fine dining experience. Went pre-theater last week to find more of a gastropub. Place looked really tired and worn (chipped paint, banged up tables), pedestrian menu and forgetful service. Ordered a burger asking for it without onions or bacon but mayo on the side. It came with onions and bacon but no mayo. Was really greasy (not in the good way) and gave me indigestion.
The food was tasty but the quality was a little low. However, with only an hour to spare before a show, it was a better choice than fast food. The drinks were weak. Insanely weak. The service was initially VERY slow and we had to wait almost 10 min for someone to come and take our order. But for a quick meal, it was better than I thought it would be.
Very good experience. Server was very accommodating.
Ice machine was broken, table was dirty and the wall was falling apart. The water was served lukewarm and when we tried to order an iced tea the waiter said “it was for the best” that we didn’t bc there was no ice. The brunch menu was completely different than what’s on the website and was riddled with typos including the price of the chicken sandwich I ordered. The sandwich was supposed to have arugula but came with romaine. My husband’s burger also came somewhat different than described on the menu (no pickles and different onions). Overall the food wasn’t bad but it was a very strange experience.
Great location a block away from the Gershwin Theatre. Food and drinks were great. It was very busy and service started very good then got busy. The manager jumped in and helped out. We enjoyed it overall and prices were reasonable.
Food was good. Service was bad but they did comp us one meal and a free desert.
I eat here every time we visit NYC...here last December and back again. I’ve enjoyed Thalia’s since I heard Rachel Ray recommend it. I try something different every time I dine here. Had the Steak Salad tonight, and it was excellent. My husband had calamari as an appetizer, crab cake appetizer for his entree, enjoyed both. Our friend opted for a burger which he enjoyed. Our first time going at 8pm...much less noise which I liked.
This used to be a favorite of ours. No longer. The service was rather inconsistent, the food was quite middle of the road and everything has gotten much louder there. Not a great experience. And despite the fact that we have a table reserved for several weeks, we were made to wait.
We dined at Thalia before going to a show. We arrived early and they were able to seat us. Though the layout of the menu and format raised some doubts, the food was exceptional. My friend had the kale salad and the crab cake appetizers and was very pleased with their fresh ingredients. I selected the beets which were presented in a long line across the plate on wonder greens with nuts and soft cheese - very flavorful. I had the Caesar salad with blackened salmon as the entree. It was wonderfully spicy with plenty of salmon. We each had the carrot cake for dessert and found it moist and not too sweet. The service was attentive throughout and the wait staff even recognized when we wished to linger a while after our meal.
Met a friend for dinner, food and service was excellent.
Thalia has been our go to restaurant in the theater district for years. We have recommended it to others, but after this last visit we won't anymore. The food was just adequate - lukewarm crab cakes and overcooked salmon. The service was not great, and the restaurant in general looks worn, from the soiled paper menus to the bathrooms. I will continue to check future reviews to see if things improve, but in the meantime the search goes on for a new go to restaurant! Sorry, Thalia.
Food was fair Service was fine except we ordered something additional that was already on our lunch Should have been told. Asked for medium rare came out well done.
Was near theatre so that was a plus. I would not go again.
Recommended for convenience. The rest is MEH. Food is nothing to write home about.