TGI FRIDAYS - Gatlinburg

icon/ic_reviewCreated with Sketch.
18 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
TGI Fridays is America’s favorite casual dining restaurant. Make every day feel like a Friday with our exciting atmosphere and our handcrafted menu featuring our famous Jack Daniel’s Grill. Enjoy our full bar with happy hour specials and late-night hours.
What 18 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on all time ratings
Noise · Moderate
75% of people would recommend it to a friend
Sort by
E. Tennessee
1 review
Dined on August 4, 2019
Overall 1food 1service 1ambience 1

The steak was a chunk of fat, not meat. The waitress didn't write down the orders correctly. My reservation wasn't in their system.

1 review
Dined on June 23, 2019
Overall 4food 5service 1ambience 3

It was our first time here. The food was great. The service was not. Our server never refilled our drinks or checked on us. We had to ask another server to refill our drinks and get us our cheque. We waited about 30-40 for refills before being able to flag down another server and by then, we had finished eating. We plan on eating here again, just because the food was great. Just hope we get a better server next time.

1 review
Dined on April 4, 2019
Overall 3food 3service 3ambience 2

Under staffed. Our waitress was good. She checked on us regularly. However, she does not serve the food and those that did seemed unaware and rude.

Loved the strawberry boba tea.

E. Tennessee
12 reviews
Dined on November 17, 2018
Overall 4food 4service 4ambience 3

Getting a good meal in a timely fashion was possible thanks to OpenTable and TGI Fridays!

37 reviews
Dined on November 10, 2018
Overall 4food 4service 4ambience 4

We went online and put our name on waitlist and it says we were “1st in line” when we arrived. When we arrived we were told we would get the next table by one employee but when several customers were called ahead of us, I was told by another employee that they don’t honor that when they are busy. That is false advertising on the open table app. Don’t say anything if you aren’t going to honor it. No need to get on the waitlist if they aren’t busy

12 reviews
Dined on October 11, 2018
Overall 3food 3service 3ambience 2

Order was wrong and over charged had to get waiter to correct it. Waiter was nice but was rushing clearly understaffed. Food was mediocre.

1 review
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

We had a group of 8 including 2 kids and the waitress took great care of us and was on top of everything we threw at her. The food came out correct and hot, literally sizzling on the iron skillet! Everyone was friendly and helpful. Would recommend and would return again.

E. Tennessee
86 reviews
Dined on August 3, 2018
Overall 2food 1service 4ambience 2

French fries were soggy. Rib meat did fall off bones. Cole slaw was tasteless. Waiter/waiters were helpful & pleasant.

14 reviews
Dined on May 19, 2018
Overall 5food 5service 5ambience 5

Great place to eat ant visit with friends.

1 review
Dined on March 12, 2018
Overall 2food 2service 2ambience 2

Don’t wanna talk about it

1 review
Dined on March 3, 2018
Overall 3food 4service 4ambience 3

When we arrived the front staff indicated they don’t pay attention to the online reservations. We were sat in an area with an extremely large number of younger children. It was very loud. Our server was very good and the food was fine.

E. Tennessee
86 reviews
Dined on August 4, 2017
Overall 4food 4service 5ambience 4

Loved the appetizer special!! They should do tis more often. It got us there . You can't beat $10 per person for all apps. We loved the pot stickers & meatballs.

1 review
Dined on July 14, 2017
Overall 4food 4service 4ambience 4

Awesome dining experience with our family of six in Gatlinburg!!! Made reservations and were greeted/seated right away!! Drinks ordered and delivered quickly. Delicious food - attentive staff. CLEAN restrooms. A/C at great temp for HOT July!! Are here after LONG drive all day - perfect relaxing dinner and atmosphere.

E. Tennessee
1 review
Dined on June 2, 2017
Overall 1food 2service 1ambience 1

Went Thursday instead of Friday, waiter was rude and didn't want to serve us. Ordered endless apps and he kdpt coming back telling us the kitchen was closing ay 10 p.m. for any food. But couple came in and the hostess told them they only served apps after 10 p.m. Host and staff were godsiping about patrons, we were sitted next to the hostess station. Crappy service, attitude and food cost, over $70 for 3 iced teas, 3 burgers and 2 endless apps. Never go there again!!!

New Orleans
2 reviews
Dined on November 22, 2016
Overall 1food 1service 3ambience 3

The waitress was able to get us the burgers taken off the bill but all in all this was not worth the parking I paid and the time it took to get there. We ordered an appetizer that never made it to the table EVER! The burgers were all burnt and you could tell the grill wasn't clean. I ordered a turkey burger separate from the other burgers and couldn't even eat it because the char was so strong it gave me upset stomach eating a few bites. The mash potatoes were good and the waitress was nice BUT I could have went anywhere for burnt burgers that didn't require me to pay extra for parking. In fact, my hotel offered burgers so we went hoping to get the specialty apps that never came.

E. Tennessee
1 review
Dined on October 7, 2016
Overall 2food 5service 1ambience 4

The food was great. Our waitress came to our table twice during a period of an hour and a half. We never received any refills. I have never had worse service at a restaurant.

E. Tennessee
20 reviews
Dined on March 26, 2016
Overall 5food 5service 5ambience 4

Terrific service and tasty menu with healthy calorie guidelines. The flatbread appetizer was great and the flat iron steak juicy and just right! Please bring TGIF back to Knoxville! !

343 reviews
Dined on October 8, 2015
Overall 4food 4service 5ambience 5

This is a fun Friday's. It is located on the Parkway in Gatlinburg with outdoor dining where you can watch the tourists walk by. The wait staff and management are very friendly. It is a perfect place to stop by.