Terrazza - The Ritz-Carlton, Naples

4.3
337 Reviews
$30 and under
Italian
Touch of coastal Italy in South Florida.
Bringing a touch of Coastal Italy to South Florida, Terrazza’s designed space features an open air terrace with floor to ceiling glass doors that reveal stunning preserve views and cool Gulf breezes.
Enjoy outdoor seating to bask in the sunlight and sip on a morning coffee or partake in indoor seating, where the views are just as phenomenal.
This all-day dining experience begins with an extensive breakfast buffet, while the afternoon and evenings feature the finest Italian cuisine.
What 337 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.6
service
4.4
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
vipOpenTable Diner
New York Area
2 reviews
Dined on March 11, 2020
Overall1food1service3ambience3

Had a terrible meal with my wife and friend Wednesday 3/11/20. We chose the restaurant because we had been there two weeks ago and had a very good meal and thought our visiting friend would enjoy it. My wife and I both had the same meal, fettuccine with lamb ragout. Mine was dry and tasteless and my wife’s was completely globed together in her dish. It seemed as though the dishes sat under a heat lamp far too long. I chose my meal because I had the same thing on my previous visit and it was delicious. Our friend had the green tortellini and I noticed she ate very little of it , but did not comment whether she liked it. We were too embarrassed to comment at dinner because we had chosen the restaurant .
It’s safe to say that we won’t be returning any time soon.

OT
OpenTable Diner
Minneapolis
1 review
Dined on March 10, 2020
Overall5food5service5ambience5

Wonderful experience!

CG
CharlieG
Detroit
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

Food was great! Service was outstanding. Great lighting and seating. Extremely comfortable environment.

CB
ConstanceB
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Excellent dinner and service. Love it! It’s so great for families and the menu is amazing. Our server was top notch

OT
OpenTable Diner
Detroit
1 review
Dined on March 1, 2020
Overall5food3service5ambience5

Service was phenomenal, atmosphere as well. Food was good, and cocktails were also good- but quite steep for what they were. The food was by no means BAD, it was very good- just not as amazing as I would expect, nothing to write home about. Dessert on the other hand was incredible!

OT
OpenTable Diner
Chicago
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Perfect place, especially the brunch

OT
OpenTable Diner
Naples
2 reviews
Dined on February 23, 2020
Overall5food4service5ambience5

Spectacular waiter ambience was excellent another event was going on outside which was a bit noisy Food was excellent would recommend to a friend

JO
vipJOEEGE
New York Area
18 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

I am never disappointed! From the moment you check in at the desk , the staff, the food is always superb! This is why we keep coming back!!!!

JA
JosephA
New England
1 review
Dined on February 19, 2020
Overall3food2service4ambience4

Food was bland. Nothing memorable about either dish.

FL
vipFood4LandofLoons
Minneapolis
19 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Waitress Kelly was exceptional. Noticed GF on reservation & inquired if applicable to me prior 2 eating. Very attentive.

OT
vipOpenTable Diner
Naples
3 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Excellent service and quality of food. Love the ambiance.

OT
OpenTable Diner
Miami
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

It was amazing. Our server was very hospitable.

OT
OpenTable Diner
Miami
1 review
Dined on February 14, 2020
Overall4food5service3ambience4

While the food and drinks are excellent, albeit nearly worth what you spend, the overall experience falls short of the price due to noise, limited menu options, and sparse service even during off peak periods. I think that while this restaurant may rather not appeal to those whom are concerned about the value of their dollar for the meal, it sure does offer an amazing take on Italian cuisine that does not seem trite and redundant alike many other establishments.

NR
NaplesRealist
Naples
23 reviews
Dined on February 14, 2020
Overall3food4service4ambience3

Good, not Great... Before Valentine's Day we booked a table and when RC called to confirm they said "you're in a high top" when we asked for more detail she said "that's my preferred location, near the bar, quieter, not among all the tables." We asked if any other tables were available - to which she responded they were fully booked.

At arrival, we were greeted by "Kerry" she was neither welcoming nor pleasant. Our "high top" was about 20 feet from host/ess Station, only 5 feet from the bar. There were three (3) high top tables, two (2) pushed together, ours stand alone. Anyone at the bar (which maybe seats 6) is within 4 feet of the high top tables. The 2 foot crawl space, between bar patrons & our high top gave almost no room for servers, bussers and guests to pass through unscathed. We were run into on several occasions, one server dropped a glass she was transporting, another time I moved back my arm and banged into a plate on a server's tray filled with food. There was no room and these high tops, UNLESS RESERVED ONLY for overflow bar patrons are a total con-job for an establishment commanding high prices.

Our Server, Jennifer could not have been friendlier, but... she was serving us as the bartender was too busy - but also she was serving in another section and continued to apologize for all the delays. We remarked to Jennifer that there were several tables open which we noticed from arrival to (close to) departure, yet we were crammed next to the bar. Unbeknownst to us, Jennifer relayed our dismay and Manager Kerry came over to our table. Without even an introduction she exclaimed "Jennifer told me you're unhappy about your table, what seems to be the problem."

She could easily see our table from the Host/ess Station - with no room to barely eat - we weren't going to pour over all the negatives. She immediately left after we only remarked our table was not ideal.

A good option for casual Italian dinner, upscale it is not.

C
Cyndy
Naples
1 review
Dined on February 14, 2020
Overall4food5service4ambience4

Food was excellent. Drinks were small for the price, we expected a full size martini. Service was excellent except for the fact that he rushed us to order our entree. We would have liked to have our cocktail and appetizer and then order but he pushed us to order all together. Food came too soon. We did not have enough time to finish our cocktail before entree arrived so no time to order a wine. Done in an hour for dining experience that cost well over $100.

HT
HughT
Naples
6 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Excellent in every way.

OT
vipOpenTable Diner
Naples
86 reviews
Dined on February 6, 2020
Overall5food5service5ambience4

A very nice evening. Jennifer our waitress was very nice and helpful with menu selection. Great food and wine selection

DU
DougU
Naples
4 reviews
Dined on January 27, 2020
Overall4food4service4ambience4

Great food and service

JD
vipJDFoodie
Philadelphia
188 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Homemade pasta (spaghetti and meatballs) and chicken with artichokes were delicious. Sadly, I like a dollop of ricotta with my pasta and there was none available (a little strange for an Italian restaurant). But it didn’t take away from our meal. Jenny was an excellent server and took care of all our needs. We received a warm welcome and a very kind departure gesture as the doors were held open for us. Also, God bless the kitchen/chef who acknowledged my special request and cut my husband’s food into bite-sized pieces. He is blind and I usually do this for him. But this time I got to enjoy my meal while it was still hot. THANK YOU!!

OT
OpenTable Diner
1 review
Dined on January 25, 2020
Overall3food3service5ambience3

Food was just so-so which is surprising for the Ritz. Service excellent, but a gazillion kids on a Saturday night created an unusually high noise level. Pretty place but I think we’ll go elsewhere for Italian next time.

n
vipnelle53
New York Area
28 reviews
Dined on January 24, 2020
Overall3food2service2ambience4

We have been to Tarrazza many times, and have always been quite satisfied. This time, I brought friends to celebrate my husbands birthday, and the service was slow, and the waiter did not come to our table often, we had to “flag” him down. The food was cold, and when they apologized and said they would fix it, the waiter failed to bring the food back, which lead to my guest canceling his order. I was VERY disappointed.

M
vipMerry
Chicago
18 reviews
Dined on January 22, 2020
Overall5food5service5ambience4

Waitress and food were outstanding. Such lovely surroundings.

JO
vipJOEEGE
New York Area
18 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Love it!!!!

CD
vipChitownDoc
Chicago
71 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Casual Italian at the Ritz Naples. Simple Italian food prepared well. Service was outstanding and outdoor seating on a pleasant night was the icing on the cake.

SD
vipSharonD
Naples
5 reviews
Dined on January 5, 2020
Overall5food5service5ambience4

Good food and service in a pleasant setting. The lunch menu was small but ample.

M
vipMike
New England
6 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Paul was outstanding as the host. Matteo was an excellent server.

OT
vipOpenTable Diner
Miami
3 reviews
Dined on January 1, 2020
Overall3food3service5ambience3

Bad sewer smell at table outside.
Expected food to be way better.

GL
vipGlibLib
Naples
65 reviews
Dined on December 31, 2019
Overall3food3service3ambience4

We had mixed experiences with our dinners New Year's Eve. I sent my fish back, as I thought it was too fishy tasting. They overcooked one of our petit filets, and the scallops were too sweet. The amuse bouche was very tasty but barely warm, the salad was fabulous, and so were the pastas. The desserts were both very good. Were the dinners worth $90 each, iffy considering the mixed quality of the meal. I have eaten here when I thought the food was much better, so it might have been they were just having difficulty because they were so busy.

T
vipTerka
New York Area
7 reviews
Dined on December 23, 2019
Overall2food3service5ambience1

Not Ritz Carlton expectation. Noisy almost fast food feeling restaurant with average food. As much as I love Ritz C establishments I would not come back to this one.

DS
DomS
Naples
5 reviews
Dined on December 23, 2019
Overall5food4service5ambience3

Family dining. Probably selected a time that was a little early, as the dining room was empty upon arrival, so little ambience

D
vipDvdonnie
Chicago
56 reviews
Dined on December 22, 2019
Overall4food4service4ambience4

Do the Sunday brunch. So many choices, I made a little piggy of myself.

OT
vipOpenTable Diner
Naples
8 reviews
Dined on December 11, 2019
Overall5food5service5ambience4

We have dined several times here. For dinner and the Sunday brunch. The food and service never disappoint.

JM
JohnM
Chicago
8 reviews
Dined on December 1, 2019
Overall5food5service5ambience4

Jenny was a outstanding server!

m
vipmjm9
Cleveland
12 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

A perfect meal for a wonderful evening with friends. The own doors brought the outside in as if we were dining al fresco. The daily made fresh pasta was just fabulous! The Caesar salads came with crispy crouton bread slice and perfect dressing. All of the dinners were delicious and Ritz quality presentation. The service was also first class. Ask Matt the bartender to create a special drink to your liking as he is quite creative. Terrazza is our go to restaurant for a casually elegant dining experience!

OT
OpenTable Diner
Miami
8 reviews
Dined on November 28, 2019
Overall5food5service3ambience5

Thanksgiving

n
nicholasb
New York Area
1 review
Dined on November 23, 2019
Overall5food4service5ambience4

This was fifth time at Terrazza and have not been disappointed at any one off our visits. Staff, food, ambiance are all at the top. The manager and wait staff couldn't have been better. They certainly went above and beyond to make you comfortable in every phase of our evening at Terrazza. A truly enjoyable experience.

RR
RalphR
New York Area
5 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Excellent service and food.
Request Edgar as your server. He is 6 stars!

SK
vipShellyK
Minneapolis
3 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Edgar was attentive and amazing. His recommendations were fantastic. We will definitely be back.

DS
DomS
Naples
5 reviews
Dined on November 9, 2019
Overall5food5service5ambience4

Great dining choice, in lovely surroundings.
Menu a little limited, but the food was cooked to perfection.
Pasta was superbly cooked al dente.

DF
vipDottiF
St. Louis
4 reviews
Dined on November 7, 2019
Overall3food2service4ambience4

I had the pasta special. It was overcooked and mushy, the pasta and the vegetables. The salmon on top was overcooked and dried out. Very poorly done.

FAQs

Terrazza - The Ritz-Carlton, Naples is rated 4.3 stars by 337 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.