Terrace Bistro at The Ellis Hotel
I always get the burger and salad here. The patties are fresh-not frozen-which for me makes a huge difference in texture and taste. Side salad is always tasty. Service is spotty at times depending on how busy they are. It’s a hotel restaurant which to me ALWAYS means bad, super-slow service and ridiculous prices. But this one is usually pretty good and relatively quick. I go here a lot when I’m in town for work, which is often.
Service was great, Food also was good. The team that booked the venue and the servers were excellent
Antionette & Danny were outstanding!
The bang bang shrimp is awesome!
Poor service, food just ok. Took 30 minutes to get desert and coffee after ordered and the restaurant was not busy. I had to go to front desk to ask for the desert and coffee.
Server was pleasant although not attentive nor efficient
The two soups arrived Luke warm the other appetizer came when the main courses were being served. In other words two people were served their soup 20 minutes before my husbands appetizer arrived. One guest had crab cakes and she said it was very good, my husband and I had the Ga Trout and it appeared to have just been rewarded from another time. Won’t be returning
It is perfect for friends that are looking to enjoy a evening filled with amazing food and drinks; and also the ideal setup for a romantic night with that special someone. The service is second to none from the valet, to the front desk, and the restaurant staff. This is the second anniversary that we have celebrated there and it definitely won’t be our last!!! We love it! 5 Stars!!!
It was amazing to be here and enjoy the food while celebrating our anniversary.
Made reservation, restaurant didn’t have a table available and I had to go elsewhere.
Food and service are reliably good as we visit every year when traveling to Americasmart. Nice to avoid the noise and bustle of most packed restaurants during the show.
I am sure the restaurant would have been lovely...if it was open. I was able to make a reservation on Open Table a few days before our evening out to dinner and a play. We valet parked our car and headed inside. We read a sign that said, Kitchen closed as of 12/20. They were serving catered sandwiches and salads. An employee offered no apology and actually questioned when we made the reservation on Open Table. We went to speak with the Ellis Hotel Manager. She failed to address our concerns or offer any compensation for the valet. In the end, the valet attendent was the only person to offer help. He returned our tip and gave us a restaurant suggestion. We ate at the Atlantic Grill at the Ritz Carlton. Our evening was saved. Good luck when you reopen your restaurant.
We were the only party on sat nite. Servers more interested in watching tv. No one filled wine or water glasses or asked if we wanted more to drink. Slow service. Part of hotel. Hotel is very chic and worth a look.
We were there for dinner. The food was not very good, apps were decent but everyone’s entrees were terrible. The wait staff was friendly however it was incredibly slow. We were the only table and it took a very long time to order and then for our food to arrive. I would not suggest ever eating dinner here.
We waited almost 45 minutes to receive our food. This was unusual for this restaurant and was rather disappointing. The quality of the food was great as always.
Perfect location on the porch. I had squash ravioli. Very good but the sauce was a little different from what I have had. My partner had beef tenders and gave them a 10. Other reviews noted service was slow. For us it was leisurely but attentive. Perfect. However this is not a fast food restaurant so we were happy.
I was disappointed and expected something more and with better ambience based upon the description. It was basically like eating at a hotel lobby where they might serve free breakfast like a Holiday Inn Express.
Amazing, delicious. The atmosphere is very quaint. I enjoyed this restaurant alot.
This place has gone down hill. Each meal at our table of 4 was poorly, and unevenly, cooked. Our dog had a hard time eating the ribs my daughter ordered but couldn’t eat.
When we walked in, they had a janitors cart next to the hostess stand that reeked of cleaning fluid, not appetizing and should have been our sign to leave.
Took us 30 minutes to get two simple salads, and they did not have all the indgredients they were supposed to. Location and the hotel look nice, but very poorly run.
Serviços was terrible. Good was Just ok. Price unfair...
My meal was cold and had very little taste. For a $28 entree, it was very disappointing!
Could have been a nice outdoor dining experience but the service was impossibly slow.
Small but lovely menu, skillfully thought out and presented in an interesting manner... loved the steamed purple carrots with the hummus. My companion thought the burger was great (bread was fresh).
No ice cream for cobbler, really? Go pick some up.
Service was slower than expected. Table of 7, one meal brought out 10 minutes after the other 6. Disappointed. Having said that, food was excellent.
Booked this based on reviews, location and availability during a busy conference week for a business group. Wrong choice. Mediocre all around. Ok for a drink outside. Inside felt more like a diner. There was a reason it was available.
While we all enjoyed our entrees, it was surprising how many items the waiter told us were unavailable, even though the restaurant was not very crowded. And the same thing happened when we ordered the pecan pie for dessert, he came back and told us they were out of that. To his credit, when I said I would not have ordered tea if I had known we wouldn't be having dessert, he didn't charge me for the tea.
I've enjoyed this small restaurant, located in a boutique hotel over the past 5 or 6 years, but the last several times they seems to be just getting worse. The restaurant's move several years ago from the second floor to the first seems to have heralded the decline.
There now appears to be some distance your food has to be brought from the kitchen - it all arrives with a metal cover, presumably to keep it warm. It does not. My trout was soggy and my veggies limp. The crab fritters were virtually crab-free, and my daughter's steak was room temperature and her fries tasted like frozen ones from a bag.
On the bright side, the service was fabulous and the cocktails perfect. Though it was January, the unseasonable warmth made it possible to sit outside - a fun way to watch all the passers by and horse drawn carriages.
Overall, I'm taking it off my list of places to go in Atlanta.
Service was very slow.
The food that should have come out hot was cold (cold fries, cold steak, cold crab cakes, cold shrimp and grits) and then ironically the icecream on the dessert was melted. The shrimp and grits were so salty and gross. Had amazing shrimp and grits at a different place. The waiter was indifferent and slow even though we were one of 3 tables there. 20% gratuity added on automatically for poor service and only 6 people. Spent almost 500 dollars on gross food and ok drinks for 6 people. No one enjoyed their meal. Would not recommend.
Went to this restaurant for the first time over the weekend. I ordered the cider chicken and vegetables and really enjoyed my meal. Unfortunately, the ambiance was not as nice as I had hoped for and there were what appeared to be fruit flies buzzing around our table.
I have used the Trrrace Bistro multiple times for business breakfasts. The food is good and the buffet is a good value. My only complaint here is that the coffee is never really hot, but only warm. It is cold by the time you are half-way through the cup. Otherwise, this is a very good buffet in the downtown area. The made-to-order omelettes are very good.
However, the restaurant really needs to work on the device. There seems to be only a skeleton staff and there are periods of time in which no staff are available. It is difficult to get a second cup of coffee or to warm up the first cup. The omelette chef disappears for long periods of time. If the restaurant would work in the service, this Wallis be a great breakfast location for business meetings.
I had the crab cakes and they were delicious! Very nice atmosphere out on the terrace. I was there for a casual business dinner and it was perfect.
Staff was shorthanded, but did a nice job of keeping a good pace. We had a concert to get to, so getting in and out was a priority. Outdoor dining highly recommended. Food was creative but a bit bland.
They offer a decent breakfast buffet that is reasonably priced. It is quiet enough to have a conversation and relatively quick, so it is good for a downtown breakfast meeting -- there really are not very many options. They seem to be understaffed, however, which leads to gaps in the service. Otherwise, a reasonable value for the cost.
I met a business guest who was staying at the hotel for breakfast. The buffet is reasonable and serviceable, as was the omelette from the omelette station. A slightly more expanded cold selection and more bread options would be preferred. Service is OK, but depends on one person. When we came to be seated, he was off getting more coffee and the chef at the omelette station could only tell us to be seated and wait. This delayed our breakfast about five minutes, which was a slight issue for a business breakfast that needed to proceed on schedule. Otherwise, the food quality was good and the remainder of the service was fine. At $15, the buffet is a reasonable value and one of the few reasonable alternatives in the immediate area.
Horrible service. Food was way overpriced. Had to wait way too long for drinks. An hour and half for food. Told afterwards that they didn't have a full staff. Just tell us up front there's only one Cook, we'll go elsewhere.
Outstanding lunch! The grilled turkey & brie sandwich is excellent!
Over all we had a good experience. Only a few issues with the server. She served us unwrapped straws using her hands.