TAP at MGM Grand Detroit
My husband and I had reservations for 8:30pm. After we were seated we watched as 4 servers waited on other tables around us. We waited over 15 minutes before a server came to our table. I noticed that the gentleman who was working at the front entrance noticed that we were just sitting there looking around. I observed him leave his position. Afterwards a server came to our table and she was very apologetic.
My husband David Cowell paid for our dinner with his express comps. My food was great. His Shrimp Linguine was not. Our server was very professional.
If you have read MGM I would recommend stopping home great place to eat
I made a reservation for three people. Upon arrival, we were seated and sat there for about 20 minutes. Nobody acknowledged that we were there, even to say they were busy and would be back. It was also very smoky, since it's right next to the casino show floor.
We finally went to the bar and placed a to-go order. The server at the bar was great, and the hostess who sat us was friendly, but the experience was poor.
I absolutely love this place for a nice lunch with friends. The food and the service are simply phenomenal.
Chelsea was great!
The hostess was very kind and professional . The manager was very nice - and very professional. Juan our server was outstanding - very kind, had a smile, order was served fast - and the food was delicious- we will be coming back again soon - thank you for the great service, and the delicious food! The atmosphere is great -
thanks again - and see you again soon!
Moman was very attentive to our table of 8 and served us well
The food is always good here. The services is horrible! We sat for close to 10 minutes before our server came over to us. Once we placed our order it was brought out by another staff member, he never came back to check on us, I had to flag him down for the bill and he took over 10 minutes to bring our change. If you can get the service to be equal to the good food this would be an awesome restaurant. Our server just didn't care!
The waitress was incredibly slow
Very poor service. Tap Room wasn't busy but we still had to wait a considerable amount of time for our server. Food was average and over priced. Much better value for your dollar if you know your way around downtown and you want a good meal. If you're hooked on gambling and you don't want to leave the casino, then the Tap Room would probably work for you.
VERY good spot for a drink / casual dinner. The food is definitely above average, the service is excellent, and the price points are incredibly reasonable for what you get. If you are looking for a solid quick meal at the MGM without spending Wolfgang prices, this is an excellent choice. Also, TVs everywhere for watching ballgames and the beer list is rock solid.
Reservation not honored. Poor service. 30 minutes to get a drink. 30 minutes to get dessert. The staff was rude, u friendly and provided poor service.
Absolutely the slowest service possible. Took 5 businesses guest and we found t get drinks served. Took 15 minutes just to greet us once seated and getting drinks took easily 15 minutes each trip! The staff seemed to work with absolutely no sense of urgency. The apps were good, but I will never entertain guest at TAP again. By the way, they weren’t even that busy. Very disappointing.
We were seated at 6:00 and immediately told that the restaurant was out of the Thanksgiving special. We were all very disappointed. I had even checked with the hostess several days before to be sure they would have the special as they had the previous year. I would have thought they would have planned better for the dinner seating.
Server was very good. Pizza was delicious as usual but not as hot as it could have been. The Detroit style pizza makes Chicago pizza taste like Tombstone pizza.
It was a disappointing experience for our Anniversary & pretty expensive for not having any drinks or dessert. The host wished us a Happy Anniversary, but the waitress never said anything even after we said we were celebrating. The waitress continued to come ask if we were ready to order even though we clearly we're looking at the menu until I told her we weren't ready & that I would wave her over when ready. Also We asked for a minor exception from the waitress due to an allergy,but she said they couldn't accommodate without even talking to the kitchen first. We ended up ordering the ribs which had nice flavor but were a bit spicy. When we left my husband & I both said " we've had better". Made a special trip Downtown to try out but wouldn't again.
I have always loved TAP. Great place to enjoy your meal. Great atmosphere.
Food was average and a little overpriced but the service was very nice and friendly!
Food and service both very good. Staff very friendly. A vegan selection (other than a side) would be outstanding!!
We went for mother’s Day / it was a buffet which was fine , but we were almost done with our breakfast before our coffee and water showed up..it wasn’t busy so not sure why the service was so slow. I have been here for lunch and service was great ..so I like tap but this last experience was just poor service
Great server. Best service we've ever had there!
Service was excellent, food was very good, but the strong smell of tobacco smoke coming from the casino just ruined the evening.
When this restaurant first opened the staff was well trained and great. Now it is terrible. We were seated quickly and sat for over 10 minutes before any waitstaff stopped at our table despite several walking right past and even looking directly at us. After our meal and we had to again wait for quite a while for our server to get us our check, it was wrong as we were charged for an extra meal which we did not order. As we like to visit the casino and have dinner prior to a sporting event we are strongly considering visiting other venues.
The food was good as always, although one was served incorrectly but was quickly corrected.
The food was great. I had 9 ppl in my party and dividing the bill was a headache because waitress wouldnt give us sepaeate checks.
This is by far the best restaurant downtown Detroit is easy access in and out the food is great the hostess Timiko is super friendly and the serving staff is amazing will be returning
Love the food and service from the hostess to the servers everything was great
Fast friendly service - food good quality, nice craft beer selection.
One downfall - cigarette smoke from casino noticeable - sit away from outside walls but still noticeable
Was nice evening for anniversary dinner while staying at MGM.
Food was delicious, the ribs were so tender although not seasoned. The appetizer portion was very nice enough to share. I really recommend the bread pudding writhe sauce, it was delicious. This was birthday outing for hubby.
This was my first time dining at Taps after watching the commercials and billboards. I am not a gambler so my effort to dine there yielded a two-week reservation through Open Table so I could be sure of the date and time for a birthday dinner.
The service was great and the food was okay. The steak was not as tender as anticipated but the salon was great. However, the biggest issue was the smell from a sewer or toilet problem. One's NOSE is attached to one's TASTE BUDS... so the food was not as delectable as it could have been. Toward the end of the hour, someone finally decided to turn on the air to allow the smell to dissipate so when the bread pudding came it was divine.
One whole. Table didn't get dinner and didn't tell us that they are all backed up and dinner was going to be late. We had hockey tickets. Also we made open table reservations because they people on the phone were not able to work out how to handle a table of 12....
We were seated in a new area in the back of TAPS that was great for a Work Group Gathering. We had 9. There was one other large group seated in the same seating area. It offered much more privacy for conversation that the other more public areas of the restaurant.
My cousin and I attended the Phil Phillips free jam session and it was amazing the seating was great our 1st server was wonderful I'm mad I don't know her name but she had dark brown hair in a ponytail, she was great. We had the high table next to the doors of your banquet area. I will definitely be back and tell everyone I know about you.
The family enjoyed our food and time together
The food is decent however its quality has definitely declined over time. The service was subpar as usual.
Not a first timer to TAP. They have a great drink selection and a large menu. I've never been disappointed! Great atmosphere and fun for friends. Be sure to make reservations because it does seem to always be busy.
Our waitress was very slow our food took forever to come out the restaurant wasnt crowded at all. She took 15 mins to bring our check as well. The food was great it was our waitress that was horrible
Try the pretzels!
Great bar scene if you are downtown and the food is great
The service, food, and atmosphere were perfect. We were taking an out of town friend to dinner on a cold night, so the valet parking was a plus. We would definitely go there again!
Always enjoy our casual dinner at Taps. Loved the fried chicken.