Swiss Chalet

4.6
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467 Reviews
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$31 to $50
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European
Featuring traditional European cuisine by our Executive Chef in a classic Swiss-style setting, the Swiss Chalet offers the ultimate alpine dining experience. Käse Spätzle (homemade Swiss dumpling topped with cheese and crispy onions) and delicious fondues make the Swiss Chalet a delectable dining experience. Not in the mood for fondue? Our traditional European entrées and Raclette will satisfy your every need. Save room for freshly made desserts including Austrian apple strudel and chocolate fondue.
What 467 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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LF
vipLoriF
Naples
54 reviews
Dined on March 11, 2020
Overall5food5service5ambience5

Great service and wonderful cheese and chocolate fondue !

T
vipTomas
Chicago
11 reviews
Dined on March 10, 2020
Overall2food1service2ambience4

Beautiful room, poor food, average service. I expected more.

OT
OpenTable Diner
San Antonio
1 review
Dined on March 9, 2020
Overall4food4service5ambience4

Good food, good service

SE
StaceyE
Central Coast
2 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Sigi was amazing and so knowledgeable. A true family fun experience!

OT
vipOpenTable Diner
Atlantic Canada
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

Such a neat little restaurant for our first trip to vail! We will be back! :)

JI
JuanIgSosa
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Reception was great, also the attention while eating, and awesome food

DC
DanC
San Diego
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Our dinner at Swiss Chalet was fantastic. The atmosphere is great. The fondue experience is great. What a fun night with the family. I highly recommend it. The best part of the evening was our waitress, Sign from Germany. What a great personality, so warm and friendly. Don't miss eating here.

CE
vipChicoEats
New York Area
41 reviews
Dined on March 6, 2020
Overall2food2service3ambience2

Disappointing. Since the restaurant was affiliated with the Sonnenalp, we expected a certain quality of ambiance and food. Swiss Chalet not only did not meet our expectations, it really was one of the worst meals we have had in a long time. Where to begin? The whole place smelled like cheese and cooking meats - there was no ventilation. I noted one table near a door, ended up cracking the door to get fresh air inside. Tables were crowded together. But really, the food was the biggest let down. We started with the traditional swiss salad - Gemischter Blattsalat. While the flavor was good, the presentation was nothing like in Switzerland. We had to go digging for the beets and potato salad. But the salad sadly was the high point of our meal. My husband ordered the veal zuricher - a classic veal dish we have had in Switzerland and other major US cities many times (it's his favorite). The sauce was bland with very little mushroom flavor - no nuance flavor at all -nothing like the sauces in the other places we have had it. And the dish was not hot. In fact, nothing was hot. The rosti potatoes were lukewarm and mushy - no crispy top. We also ordered the kasespatzle which was also lukewarm and disappointing. (The kasespatzle at nearby Pepis is much better in my opinion). The beef fondue lacked flavor as well. All in all, this place reminded us of a tourist trap (which may be what it is) - high prices and mediocre food. We expected so much more from the Sonnenalp. I visit Vail every year and this was the first time we tried this restaurant, and it will be our last. I hate writing negative reviews, but maybe this one will get them to up then to up their game.

BB
vipBouldersBestRestauarnt
Denver
19 reviews
Dined on March 5, 2020
Overall2food2service4ambience2

Swiss Chalet is pretty good at best. I have had better meat fondue at La Fondue in Louisville. There is another, non-chain, La Fondue restaurant in Saratoga, CA which is absurdly better in every way than either of those.

The OpenTable description of this restaurant states the following:

Dining Style:Casual Elegant
Dress Code:Smart Casual

I would characterize it somewhat differently:

Dining Style: Disney Swiss
Dress Code: Walmart Casual

Won't be going back.

OT
OpenTable Diner
Washington DC
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Food was amazing- service excellent... try the goulash soup and fondue- you won’t be disappointed - can’t wait to go back!

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Loved it! We took a trip to Switzerland a few years ago and always try to find good fondue spots in the US. We got the racklette fondue and it was delicious. We also split a bowl of goulash as an appt because we were completely starving after skiing. Service was wonderful - we couldn’t have enjoyed our dinner more

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall3food2service5ambience3

The place smells like burning kerosene gas, and sour cheese melt. Considering the fondue was around 60$ USD for mainly bread and melted cheese, it was extremely overpriced.

OT
OpenTable Diner
Chicago
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Amazing atmosphere!! Terrific food

OT
vipOpenTable Diner
Dallas
9 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Always a great meal and experience. Waiter was great, I look forward to coming back soon

OT
OpenTable Diner
Dallas
5 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

The fondue is the best!! Great for the cold weather.

OT
OpenTable Diner
Miami
1 review
Dined on February 24, 2020
Overall5food5service5ambience5

Amazing!!!

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AF
AlexandreFonseca
New York Area
1 review
Dined on February 24, 2020
Overall4food4service4ambience4

The Swiss Chalet was a very good option to celebrate my birthday.
I would like to highlight the simphaty of our german waitress. She was just perfect, helping us with the choises of food, and being very kind with the hole family.

OT
OpenTable Diner
Denver
1 review
Dined on February 24, 2020
Overall5food5service4ambience5

Always enjoy the raclette and also the cheese fondue as an appetizer- makes for a very special evening. Service is generally excellent and love the ambiance

Disappointed that the smaller appetizer cheese fondue was taken off the menu - the entree size was really too big for 3 as an appetizer and just means we order less raclette for the main course

TL
TLGColorado2008
1 review
Dined on February 24, 2020
Overall5food4service5ambience5

Great place! Service was great, very friendly from the minute you entered the front door.
Loved the fondue! Will go back!

OT
vipOpenTable Diner
Birmingham
28 reviews
Dined on February 24, 2020
Overall5food5service5ambience5

Great food. Service was good. A bit crowded and noisy.

d
deew
New England
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Wonderful dinner, excellent service.

MS
MeganS
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Love this place. We make it a point to come whenever we are in Vail

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Great food & service! Always a treat when in Vail.

A
Alejandroc
Miami
1 review
Dined on February 19, 2020
Overall5food4service5ambience5

Excelente attention and very good food
Nivel place

DH
vipDoddH
Houston
1 review
Dined on February 19, 2020
Overall5food5service5ambience5

We had a great meal and Sigi took good care of us.

L
Lydia
Denver
8 reviews
Dined on February 19, 2020
Overall5food5service4ambience5

Delicious! Expensive but worth it. Feels like a trip to Switzerland.

IH
vipIsaacH
Chicago
18 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

We had a wonderful dinner, our waiter Tyler, was especially awesome all night. Super fun dining experience!

JF
JimF
1 review
Dined on February 17, 2020
Overall2food2service2ambience4

The food: Cheese fondue was great. The bourguignonne was flavorless. Ramen packet had more flavor. Beef was low grade roast cut. Meal comes with 8oz of beef for 2 people. We had four so you would think that we would get 16oz of beef. Nope still 8oz but charged for double order. I think since we added on shrimp and chicken they thought they could skimp on the beef.
Price/Service: We understand the fondue experience is what you are paying for. A fondue restaurant doesn't have to hire help to cook the food because you do. They might say well there is a lot of prep. All restaurants have a lot of prep. With this in mind you would think they would be heavily staffed and attentive in the front of the house. Our server had at least 6 other tables and wasn't very attentive. My wife spilled her glass of champagne on herself. It took 5mins to get the attention of someone to help. The server asked if she would like her drink replaced. Later when the bill came we were charged for the second glass. I had to bring this to our servers attention that it is restaurant courtesy to replace a spilled drink free of charge. They did correct the bill but the problem was that I had to uncomfortably ask...
By the way don't let your kids get refills on soda. They charge $4 for every refill. Who ever heard of this for a product that costs them only 15cents.

Disappointment since we love fondue restaurants.

OT
OpenTable Diner
Tallahassee
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Scrumptious food. Great service.
$Pricey.$

JR
JimR
Philadelphia
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Valentines Day

OT
OpenTable Diner
San Francisco
3 reviews
Dined on February 12, 2020
Overall5food4service5ambience5

beautiful decor and excellent service

m
vipmegaloo
Chicago
11 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Great food the cheese fondue along with the Racalette

SF
StephenF
Tallahassee
1 review
Dined on February 10, 2020
Overall3food5service2ambience3

The food was amazing, however service was not fantastic by any means. Had the service been better, I certainly would rate higher. We were seated quickly, but then had to flag down a waitress to order drinks and again when we wanted to order food. They did not come check on the table or fill our waters without us having to ask.

OT
OpenTable Diner
1 review
Dined on February 10, 2020
Overall3food5service5ambience4

I am a Celiac and called ahead to see what was gluten free. They informed me that they had bread they made in house that was gluten free. I asked if they were sure that there was no possible contamination and was told “we’ve been doing this thirty years and no one has had problems.” That should have been a red flag because I ate their 10 years ago and had to bring my own gluten free bread. So if you are a celiac stay away from their gluten free bread.
The food was delicious and I have always enjoyed eating here. The server was awesome and very friendly and helpful. It’s not cheap but it is tasty.

MH
MatthiasH
San Francisco
3 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great fondue, like we get it in Switzerland! Thanks for the prompt service!

IP
vipIsraelP
Miami
16 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

The food was excellent although a bit pricey for just cheese fondue. Very good service with multiple waiters looking after our needs.
Excellent wine list, BUT, extremely overpriced. Most wines were 4-6 times the retail prices at wine stores. I noticed that not many customers were ordering full bottles and we chose a low end malbec that was at least 4 times the retail price. Highly recommend the restaurant, but stay away from the wine list. Very tempting, but will put a nice dent in your wallet.

PK
PhyllisK
Philadelphia
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

Service was great, food was excellent, and the fondue was fun.

TR
TRS1
Dallas
3 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

We love Swiss Chalet. We’ve been coming here for years. Marko did a great job as our server. The restaurant has a very authentic European feel. Great food. Great service.

AS
AndreaS
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

La comida fue muy buena como siempre. La atención excelente.

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LE
vipLindaE
Seattle
56 reviews
Dined on February 6, 2020
Overall5food5service5ambience4

We immensely enjoyed the cheese fondue dinner, complete with delicious carrots, broccoli, cauliflower, asparagus, potatoes and baguette. Complimenting our meal was an excellent bottle of Austrian white wine. Service was great!

FAQs

Swiss Chalet offers takeout which you can order by calling the restaurant at (970) 479-5462.

Swiss Chalet is rated 4.6 stars by 467 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.