Sweetwaters on the River
The good: the dining room's interior has a nice "northwest" look with warm brown wood finishes; the large windows give every table an expansive look at the Willamette water and woods (on the sunny day of our brunch it was beautiful); our waitperson was wonderful-- she was helpful, cheerful, and fun, not to mention efficient and on the ball.
The bad: we were disappointed in the food. Admittedly, we were there just for brunch, but the selections were pretty ordinary and not very exciting for such an upscale place. Worse, the kitchen was very slow. You could have counted the number of tables occupied on your fingers, but our food was very long in coming (how long does it take to do eggs?) Moreover, our food must have been sitting around in the kitchen for a while before being served-- the Hollandaise sauce was congealed hard, and the sweet potato fries had cooled and become soggy.
The Caesar Salad had a very heavy, thick dressing and dry "store-bought" croutons. The calamari appetizer was good and generous. My risotto was fair...it only had a few slivers of mushrooms and tiny pieces of asparagus and was greasy. My husband ordered the scallops. They were undercooked so he sent them back. When they were re-served , they were just as undercooked as they were to begin with . The plate was hot indicating that the dish was microwaved instead of recooking the scallops in a pan as they should have been. To the restaurant's credit, they did not charge us for the scallops. Our waitress, Irene, did a very good job.
Had not been there for years..was like remembered
Perfect for night out with friends.
Will be back and tell others good food..service excellent
Comfortable outdoor dining over looking the beautiful Willamette River. You really can't beat the ambiance, food and service in Eugene. The service was excellent, attentive but not assertive. The food was served as described and it was hot and delicious. Our desserts were the perfecting ending to a wonderful meal.
Everything was great, great, great, great and still great
Great food! Great view !
Took my 84 year old mother for a birthday dinner. Made reservations noting senior in wheelchair and preferred water view. Arrived 30 minutes early expecting to wait a few minutes. We were brought to our table in the BAR, away from the water and very noisy. TV's going, people laughing and talking very loud, people with their shoes off and their barefeet on the small cocktail tables.
This place was once a great dining place but our dinner was not as advertised on the menu. I was to have asparagus with my lamb and I didn't get it and my polenta was burnt on the bottom. Paid $38 for something I could have made and set my own fire alarms off at my house. My husband received brocolli instead of green beans and his roasted chicken was not suppose to have bbq sauce and it did and was so spicy he had a hard time finishing it. In short, Sweetwaters was not the best place to take my mom for a birthday dinner. And, the topper ... not handicapped accessible for water view (the reason we decided to go here in the first place.) We can't recommend Sweetwaters at this time. Terrible experience. This was to be the topping on what was a great day of doing things with my mom but it was a total let down.
Delicious food and wonderful atmosphere!! The riverfront view is spectacular. We really enjoyed spending our anniversary at Sweetwaters.
Graduation from University of Oregon!.
Excellent service from our friendly server Irene; lofted area above the main dining area was great for conversation but still open to the river view; overall food was good, not great. Sweet potato fries and beet salad were highlights.
Celebrated a graduation from UO with a sunny lunch on the deck. Got there early to avoid the crowds, and were glad we did. Food and service were very good. A great spot to enjoy the day!
The food was really good, but the service was not. The wait staff was unattentive. The one occasion the staff came by they only asked one person at the table if they would like a refill and ignored the other 3 individuals at the table. The wait was exceptionally long, but the staff was quick to pick up the bill. The dining took place over graduation weekend which may be a reason for the poor service due to short staffing, but then that is a management problem as much as a staff problem. I thought it was a great setting along the river, and food was good (I had the prime rib).
Terrible! The service was awful and the food was awful. Our table had the nachos and hummus. The nachos were cold and the hummus was just okay. The prime rib was awful. The risotto was even worse and tasteless. To make it even worse, it took more than two hours to be served horrible food.
Very nice choice for a large group
Came for Father’s Day. Normally we don’t go out on Father’s day or Mother’s Day due to crowds, but we were out of town visiting our daughter.
Despite making reservations 2 months in advance through Open Table and reconfirming online a day ahead, there was some confusion at check in and we were treated as though we had no reservation. A table was pulled over from the bar and set up in an aisle for our party of 4. There were booths and window tables open, however, we were told they were reserved for others who made their reservations before us. Really? More than 2 months ahead? How did the hostess know this without checking?
Waitress was noticeably busy covering many tables...again, not surprising for Father’s day. Normally we’d be understanding, however, we felt rushed and we were an inconvenience with our table in an aisle blocked by a wall from enjoying the river view....the main reason we chose Sweetwaters.
I chose the scallops and grits recommended by the waitress. When the dish came, the grits were sitting on a full bowl of sweet, cheesy grits. No vegetables or color...basically tan on tan. The scallops were good, but but the presentation and sweetness were such that I only ate the 4 scallops and 2-3 mouthfuls of grits.
I’m a chef, and will tell you this was certainly a “less is more” dish. Rather than being served in a bowl, this should have been served on a rectangular platter, like my daughter’s salmon. Spread out the scallops, a scoop of grits, with SOME GREEN VEGETABLES! Asparagus, brocolli/carrots would have balanced the sweet richness.
Disappointing that no manager ever stopped by the table. How about wishing dads “Happy Father’s Day” and assuring your customers are happy? I’m guessing they knew we weren’t based on the bad table location.
When finished, we sat for 10-15 minutes before a busboy asked if we were waiting to pay.
I usually tip well, but I left a $10 tip for a $120 bill. Poor experience from start to finish.
We will be back -- great food and service ... win --win
Pricy for food quality. Graduation celebration and told $28 corkage fee for each champagne we took. Higher than most fine dining restaurants.
Music was too loud for an empty restaurant on Father’s Day. Food was good though
What a delightful place for a Father's day lunch! The views of the river were charming and relaxing. Our server, Melissa, was a delight. She knew the menu and was able to help us make good selections. My husband's salmon was good, and the chef very kindly put all the additions on the side. My lamb chops were the best I have ever eaten. Fork tender and so flavorful! The mousse dessert was a dreamy end to a lovely experience. We'll definitely come again and will happily recommend this restaurant to others.
The service was horrendous from the moment we walked in. There was a huge line to get seated, even though it was reservation-only; we waited 25 minutes for a reserved table. The brunch buffet looked mediocre at best, so we ordered off the menu. After taking our order, the waitress pretty much disappeared. And during all this, I was amazed that the restaurant was only about half full. Go figure. The food was okay, but the $24 pasta dish was worth about half the price.
Service was really not good, appetizer and then salad plates were never cleared before our meal was served. Food was really so so, especially for the price. Beautiful room and view though
Food was fair, but my expectations were higher. Service was a bit off. Waitress brought entree's
before we finished our salads. The decor is dated and smells old. Great location though. I probably won't be back.
We booked a table for Sunday brunch. When we arrived we were told they aren't doing brunch. due to kitchen renovation. Instead they offered a limited lunch menu. We ordered and then the waitress came back and said they ran out of the items we wanted. We left disappointed, hungry and will not be returning again. To top it off the restaurant blamed Open Table for the mistake.
The Sunday brunch was terrible. Food on the buffet was cold and of limited selection. Empty serving trays were never replenished the entire 2 hours we were there. A friend ordered a salad from the menu and was equally unhappy. The server explained the bad food as due to “the kitchen floors are torn up.” We are locals who previously enjoyed eating here, but will not be returning now.
I wish I had known that a breakfast menu was not available and only a buffet was.
This was NOT a good experience! We requested an outdoor table. We were told the deck was being painted. We saw nothing happening there.
We requested a window table. We were told that a large party was scheduled for the table we asked about. The table sat empty the whole evening
My daughters salmon was so rare it was sent back. It was returned very over cooked. Extremely disappointing
Good food poorly prepared. Prime rib was cool to touch, and accompanying veggies cold. After a microwave warmup, the meat was barely warm, veggies still cold. Meat was plastered over mashed potato, creating difficult access. The plate was not attractive in appearance. Disappointed!
Lovely place. Cocktails good food good service was very very slow especially for mother’s day.
Made a reservation for mother’s day, and got there early so we could get our table. We waited 15 minutes until 2:30, still not called back. 4-5 parties came in and had reservations for 2:45 and 3:00 and they were seated immediately. When it was 3:00, we finally went up to ask what was going on with our table for 3. The host said they missed us on the list and will get a table cleaned right away. Finally got seated around 3:05.
The food was subpar- undercooked chicken, burned waffles, cold pasta. Couldn’t even finish the free mimosa because it was all champagne and maybe a drop of orange juice.
They were not telling people that the patio seating on the river wasn’t open, which is the main reason we went there, so that was another let down. It was very crowded, dimly lit, and stuffy inside the restaurant, with barely enough room for people to walk down the stairs.
Had to give a 1 star rating for this restaurant because our bill was $120 for 3 people for the buffet, which was not worth the money. Would not recommend to a friend for a special occasion.
Arrived on time for a 1:15 Mother's Day reservation and had to wait. Waitress rarely came by, husband ordered coffee with cream and had to wait 20 minutes before flagging her down for the missing creamer. Hectic atmosphere, was seated in a high-traffic area, food was okay but it was a battle getting to the serving areas. All for $150 for four people -- yikes.
Mother’s Day Brunch was Fantastic! The food was very good but the staff was exceptional.
The setting is great, unfortunately the food was disappointing. The crab cake on the crab cake sandwich was mainly filler and tasted nothing of crab. I had to pick through it to find maybe 3 pieces of crab. Service was also quite slow. I was very disappointed. The value would be reasonable if the food was decent.
The chicken & waffles were amazing: chicken moist, breading perfect, waffles small but mighty.
The service was slow, the food a bit disappointing.i have had much better meals there before.
We did have breakfast the next morning and it was great food and service
Our server, Irene was wonderful and her helper, Kate was very helpful and did a great job of taking care of us.
The location in the river is really pretty. We enjoyed hearing live music, and our 2year old went exploring around and no one made us feel bad about that. The food was ok to good.
On the River...Really lovely views... good food and attentive service
Not good food
We ate at Sweet Water for the Easter buffet. We were visiting my mom from out of town and wanted to take her to a special place. The atmosphere was amazing. Staff went above and beyond to accommodate us. Our waitress, Lisa, was amazing. She actually was the best part of the meal. Great personality and so accommodating. The food was good, not great for the price of $43 per person. It would have been nice to have the option of ordering off of a tkmenu. My mom, who is elderly, didn’t eat much, so it wasn’t worth the price for her meal. Overall though a good experience.
It was dark and the buffet could have been setup better. The flow didn’t work.
Our server, Michelle, was very efficient.