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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 4 times today

Sway - Hyatt Regency Louisville

3.8
286 reviews
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$30 and under
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Southern
Top Tags:
  • Casual
  • Pre/post Theatre
  • Comfort Food
Located on the lobby level, Sway opened on April 19th, 2012, featuring our unique farm to fork concept, as well as an open air bar, putting you in the action on 4th Street. Please call us at 502-217-6028 for reservations for parties larger than 12.

Hours of Operation Monday - Friday
Breakfast 6:30am - 11:00am
Lunch 11:00am - 2:00pm
Dinner 5:00pm - 10pm

Saturday and Sunday
Breakfast 7:00am - 12:00pm
Lunch 12:00pm - 2:00pm
Dinner 5:00pm - 10pm

Sway Bar
Sunday - Thursday 11:00am - 12am
Friday and Saturday 11:00am - 2:00am
Dining Style
Casual Elegant
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Cuisines
Southern, Comfort Food, Contemporary American
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Hours of operation
Monday - Friday:
Breakfast: 6:30am - 11:00am
Lunch: 11:00am - 2:00pm
Dinner: 5:00pm - 10:00pm
(Closed from 2:00pm - 5:00pm)

Saturday - Sunday:
Breakfast: 7:00am - 12:00pm
Lunch: 12:00pm - 2:00pm
Dinner: 5:00pm - 10:00pm
(Closed 2:00pm - 5:00pm)

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Phone number
(502) 217-6028
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Logan Sandavol
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Parking details
We are excited to offer a discount parking rate of $2.00 for Dinner Guests.
Additional
Bar Dining, Bar/Lounge, Beer, Farm to Table, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
What 286 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.1
food
3.8
service
3.5
ambience
3.6
value
Noise · Quiet
75% of people would recommend it to a friend
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2.0Dined 2 days ago

Although the website said a full menu was offered for breakfast, only the buffet was offered once we arrived. Service was poor and timeliness was poor.

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5.0Dined on March 20, 2018

The fried chicken was absolutely delicious! The biscuit with honey butter reminded me of the molasses butter my grandmother use to make. Carrie, our server, was absolutely wonderful. She was knowledgeable about the menu, attentive, and personable.

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5.0Dined on March 16, 2018

This place is not busy, so I wonder about its sustainable future, but honestly they have the best fried chicken in the city. And they do comfort food SO WELL! Grits, greens, cornbread....name your favorite staple and they nailed it. Their service is friendly and attentive. Please don’t go away, Sway!

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5.0Dined on March 10, 2018

One of the best hamburgers I've eaten! Done to a perfect "medium rare". The fried egg topping was an unusual lagniappe. So far our visits to Sways have been very enjoyable. Their shrimp and grits, which I ordered on a previous visit, is one of the best in town.

We were early and so it was very quiet. Kathy G., our server, was highly professional and anticipated our needs and made sure we were out in time for an 8:00 PM curtain. There's something to be said about a "mature" and experienced server!

All-in-all, a fine dining experience.

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2.0Dined on March 1, 2018

Food was good, but service was HORRIBLE!! I had to get up and fill my own water .

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3.0Dined on February 24, 2018

The food was outstanding...the atmosphere was lacking.. definitely felt like a "hotel restaurant"

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5.0Dined on February 15, 2018

Fried chicken was excellent! Shrimp and grits also excellent. Delicious fried green tomatoes. Service was perfect. Great experience!

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5.0Dined on February 14, 2018

Awesome overall experience and will put on list of places to go back....lol

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3.0Dined on February 9, 2018

Food was good, although not exceptional, but the service was terrible. Our server was very inattentive. One of our party asked for a glass of water 5 times before getting it. Just very poor service in general. Even when that person was served a glass of water, my glass was never refilled and I only drank water. I ended up getting water from the lobby to finish my meal. Pepper shaker was empty so we just snagged one from another table. We were never asked if our food was okay, just no attention at all. It was almost like there had been no training whatsoever on how to take care of a table.

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4.0Dined on January 27, 2018

Food is great; need more non-California wines; great service and amibance; will be back

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2.0Dined on December 31, 2017

Vegetables were hardly cooked. Pork chop was very overdone. Lemon drop martini had seeds in the bottom of it. Restaurant was pretty close to empty but still received slow service from server.

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4.0Dined on December 19, 2017

Food was a little slow in coming out of kitchen but overall a great experience.

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5.0Dined on December 17, 2017

Linda was so professional and informative. She’s the best! What an asset to the Hyatt and Sway.

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1.0Dined on December 7, 2017

This is by far my worst dining experience. I left the restaurant after an hour and had only received a water.

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5.0Dined on October 28, 2017

Excellent experience! Can't wait to come back and try another menu item.

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3.0Dined on October 27, 2017

we chose this restaurant bc of its proximity to my friend's, whose birthday I was celebrating, work and also bc we could make a reservation allowing us to maximize her lunch hour. That was very convenient; however, I was disappointed in the ambience as well as the flavor of the food. just kind of plain!

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3.0Dined on October 21, 2017

Very inconsistent. The corn chowder and lamb meatballs were amazing! The fried chicken was also very good. But the pork chop was over cooked, and my wife’s rib-eye was undercooked, and both were very over-salted. The service was also only ok. We would most likely not return.

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4.0Dined on October 11, 2017

Great food,great service, but not cozy. Not dressy and loud from ppl at the bar!!

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5.0Dined on October 8, 2017

Way better than the first time.
The food was outstanding. Our server (Brandon) was very helpful. Plan to return in the next few weeks. Not sure what changed, but they got it right. Highly recommend it to all.

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2.0Dined on September 19, 2017

The food was great, but the service was awful. There were so many mistakes made, it would take too long to list. We were there 2 hours with only 3 tables and were still late to our concert. The management did make it right with the one person at our table who's meal was totally forgotten about but that didn't help the rest of us who were stuck waiting too.

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1.0Dined on September 15, 2017

Waiter had no idea what good service is. Probably will not go back to this restaurant.

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5.0Dined on September 9, 2017

Food was amazing! 5*

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4.0Dined on August 30, 2017

Food was delicious. But the kitchen seemed slow with our order. If fried chicken is made to order, perhaps inform diners that it will take 25 minutes to prepare. We were not told that.
And waiter was kind, but not attentive.

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3.0Dined on August 18, 2017

We were on a four day bourbon tour, and decided to eat dinner at the Sway on one of the evenings. We each ordered something different, and the quality of dinner varied greatly with each plant. The steak dinner had to be sent back because it was too salty to be eaten. Our server was on his second day of work, and no one was assisting him. It was painfully slow. The manager did apologize and removed the steak dinner from the bill. I would only eat there again if I were staying in that hotel and did not feel like walking out for a meal.

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5.0Dined on July 30, 2017

A wonderful dining experience. The food and the attention to detail exceeded my expectations.

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2.0Dined on July 16, 2017

Went for brunch and was VERY underwhelmed. Small brunch menu so we opted for the buffet, which was better than average but I requested an omelette that took 25+ mins to arrive, only after I inquired about it, and contained all the wrong ingredients. Server apologized but no amends were made.

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5.0Dined on July 7, 2017

Great food and great service! Love the shrimp appetizer ❤️

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3.0Dined on June 18, 2017

Server very distracted. Checks were incorrect and late. Restaurant was not busy but not much attention on part of server. Great food!

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5.0Dined on June 12, 2017

The breakfast buffet had many choices and everything was tasty and fresh. You could even get pancakes, french toast, or waffles with your buffet. Service was a little slow but I would still recommend going here for breakfast

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5.0Dined on June 9, 2017

Our waitress, Fatoumata was the best waitress I have ever had, period!
The fried chicken, the best I have ever had!
A true outstanding experience!!
Thanks so much💕

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3.0Dined on June 1, 2017

Bread was cold, sides were cold, chicken was burned after waiting 25 minutes for it. Way too much money for 2 peices of chicken

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1.0Dined on May 29, 2017

While we were able to book a table, the restaurant was actually closed. Ruined our night for sure. Why did this happen Open Table? Poor reflection on Hyatt and the restaurant as well. Don't know when I will be back in Louisville but will think twice about other Hyatt properties

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5.0Dined on May 28, 2017

Great food and service. We came before a concert and had a wonderful meal. Southern influence gastro pub I highly recommend.

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4.0Dined on May 21, 2017

Our Anniversary

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5.0Dined on May 20, 2017

My review will only take 1 word. . . YUM. Best fried chicken I've ever had and that's saying a lot from a former restaurant owner and lover of fried chicken. The server was very attentive and sweet. I just can't say enough good things! Double thumbs up.

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4.0Dined on May 16, 2017

Loved it food was amazing and the service was quick and attentive without being annoying. The ambience is nice great date spot

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5.0Dined on May 14, 2017

Food was good and our server was excellent. We made a special request for her from experience we had from previous visits.

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5.0Dined on May 13, 2017

The best fried chicken ever! I've read about Sway in national reviews and had to try it for an early Mother's Day dinner. It was fantastic. Portion sizes were perfect and the biscuits and cornbread were scrumptious. Next time, I'm going to try the Spicy Shrimp and Grits.

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4.0Dined on May 5, 2017

The only complaint wehave was the service. Our dinner order took about 90 minutes to come to the table and the appetizer we ordered came after our dinner was plated and tabled. The food was excellent

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5.0Dined on May 5, 2017

The strawberry mint julep was wonderful! Our waitress from Dallas was pretty incredible too!

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