Sway - Hyatt Regency Louisville
Please call us at 502-217-6028 for reservations for parties larger than 12.
Hours of Operation
Monday - Friday
Breakfast 6am - 11am
Lunch 11am - 5pm
Dinner 5pm - 10pm
Late Night 10pm- Midnight
Saturday and Sunday
Breakfast 7am - 12pm
Lunch 12pm - 5pm
Dinner 5pm - 10pm
Late Night 10pm- Midnight
Sunday - Thursday 11am - 12am
Friday and Saturday 11am - 12am
Great location for a delicious dinner that is moderate in price. Convenient for hotel guests.
Delicious food and wonderful service. Convenient restaurant for Hyatt Regency Hotel guests.
The chicken wings were delicious!
Everything was so nice! Our waiter was perfect he was so nice and funny made us feel comfortable! The food was 10/10 so good it was a calm perfect night out I will be back for sure.so far my favorite restaurant I’ve been to downtown I’ve been to rivue Jeff Ruby’s and spaghetti factory and a few others but they never made me want to go back like this place did.
We picked Sway because (1) it was in our hotel and (2) it was a dark, rainy night.
Our waiter told us the restaurant was famous for it's fried chicken. It seemed a bit of a brag, but I decided to try it. It was the real deal. I subsequently heard from someone else that when they asked where to get really good fried chicken in downtown Louisville they were pointed at Sway. A ho-hum hotel restaurant with a highly regarded signature dish. Go figure.
My wife had the salmon and was pleased with it. Since she orders salmon almost everywhere we go, a thumbs up from her is noteworthy.
In fairness to Sway, I have rarely been in a downtown hotel on a Sunday evening that was playing it's A-game. Sway was no exception. We had to eat on a high-top in the bar area. The hostess was bored and indifferent to seating us. The service was a bit slow. The inevitable football games were on the big-screen TV's. Since we had been traveling all day, we really did not care, and as previously mentioned our entrees were good, but I would avoid Sway on a Sunday evening if you are looking for a quiet dinner in a pleasant atmosphere.
Very slow service. Mediocre food.
Sway has some great Southern food, especially the cornbread, biscuits, fried chicken and mashed potatoes and gravy. We sat outside on the patio, which was great on an early Sunday evening except for the occasional homeless person drifting by (which the hotel cannot prevent). The server was friendly and excellent with her timing. The food was hot when served. I will be going there again to try their pork chop but will probably sit inside.
The cornbread, biscuits, fried green tomatoes, and the chicken was AMAZING. The only think I didn’t care for was the remoulade but the cooking was incredible. We’re told everyone we know about the good food.
Very nice view clean and neat but the food was not very good for the price
Greeted by server & seated as soon as we entered restaurant. Presented with 4 small sweet cornbread muffins with piece of fruit inside, 2 biscuits & whipped butter to snack on while perusing menu. Food was good, pan seared salmon was salty, Southern fried chicken fingers were good, shoe-string potato fries & sweet potato fries were also good. Large selection of bourbon & wines rounded out the menu.
Food was just ok. The service and outdoor seating was the best part of dinner for us.
Other than their salads, which could use a bit of work, the food was top-notch and the service, though the tiniest bit slow (they seemed understaffed that night), was friendly and warm. The only complaint I have is that the ambience is still very much that of a hotel restaurant in that it’s just tables and a bar in an open corner of the lobby. Also, if it’s a weekday, I would recommend street parking instead of the garage. The garage isn’t expensive, but the street is free after 6p and they don’t validate. But we’ll definitely be going back!
Lovely Mother’s Day buffet.
Went for brunch. Breakfast food only. Omelet station was excellent. Had to make your own waffle
This place is a hidden gem located inside the Hyatt. I had the fried chicken with greens and mash potatoes and it took me back to a memory of my grandma's. It was outstanding, complements to the chef there. My husband had the sea bass and he said it was the best fish sandwich he ever had and that says a lot because we are foodies who travel around the country trying the best restaurants. Sway is in our top 10. Thanks for a wonderful and memorable meal.
Limited menu in comparison to what is online. Food came out late. Our waitress was lovely. I will not go back.
Great menu options, including specialty drinks, and everything was delicious. We had a vegan in our group, and the rest of us voted hers the best meal, which does not happen very often! The noise level was low, so made it very easy to catch up with each other. Our waiter even offered us umbrellas at the end of our meal, as it was pouring outside when we were getting ready to leave.
Got to take my daughter to one of my favorite restaurants in Louisville. It was so fun and the fun was as yummy as always!
Awesome food....great ambiance and service....maybe the best friend chicken I've ever had!
We made a reservation and stood at the entrance for a while before a waiter said it’s just open seating on the side by the noisy bar. Then the food (fried chicken) was over cooked almost burnt. We noted in our reservation that it was Our Anniversary so we would’ve like a quieter area.
Not at all what we expected. Biggest complaint is the food.
Did not have a good time. The dish I ordered really was awful.
Awesome food, the biscuits, and cornbread
we're really dreamy.
Service was excellent. Nice atmosphere. Food was different but very good.
the food was very good and there was plenty of it. The service was great and took good care of us even though our reservation, which had been confirmed electronically, wasn't in the system. The noise level was a bit loud.
We went for a lunch business meeting. We did not want to order immediately but the server became more and more insistent that we order immediately. We arrived at 12 and they do close at 2 after lunch but it seems they want everyone finished and gone by 1:30. After we got our food our server was pretty much finished with us and did not fill our empty water glasses. We asked another server and she brought us more water. The employees were all busy cleaning up the dining room and did not want to be bothered with guests who had apparently overstayed our welcome even though we left well before 2:00.
Edit - I went back for a business lunch and it was a lovely lunch and a great experience. Thanks!
Thank you for your feedback. I am very disappointed and embarrassed with the service you received from our staff. These are not the standards of service we pride ourselves on and I am sorry this was your experience dining with us. I would love to speak with you further and invite you back to rectify the situation. Please reach out to me at your earliest convenience. Lauren - Assistant F&B Manager 502-217-6028
It took a very long time to get our order.
Great southern cooking!
Dining room wasn’t open, and so we were stuck in open seating in the bar...wish we would’ve known ahead of time.
Valentines...strange they didn’t have the nicer dining room open but we still had a nice evening sitting in the area next to the bar.
Thank you for your review of Sway. We are thrilled you had a nice evening with us! Please join us again soon. -Lauren Assistant F&B Manager 502-217-6028
worst service I've had in a while. Total of 8 tables with 3 servers in the dining room and still had to wait 18 minutes for a to go container and another 10 minutes for the bill. Food was good but not worth the extra wait. Don't see us going back
Thank you for your review of Sway. I am so sorry your experience with us was less than satisfactory. This is not our standard of service and I would love to take care of dinner for you and a guest if you were to give us a second chance. Thank you again for dining with us. -Lauren Assistant F&B Manager 502-217-6028
Too 10 best fried chicken in town with all the southern everything to go with it. Unexpected spot with hotel ambient not fitting food but still nice but hits the absolute spot in your mouth for biscuits, collards, gravy, fried green tomatos, deviled eggs and lots of fun bourbon things. Shhhh it’s still a secret gem.
Thank you so much for the kind review! Please come back and see us soon!
We were a bit disappointed by the food. It wasn't bad but not anything to write home about.
The fried green tomatoes and the dinner salad were good. Everything else was just okay.
The wait staff at Sway were so helpful! We were so appreciative of our waitress and all she did to accommodate our large party. Try the Friend Chicken Plate. It is beyond delicious!
Great food and great service
Food and drinks were good. Service is bad. Bartender/waiter could have cared less
The design was stylish and the food was excellent. The wait staff was adequate but nothing really stood out about them. Overall it still had the ambiance of a hotel restaurant.
Terrible service. The worst service ever. The bartender was just rude and did not want to serve us.
Got a phone call 30 minutes prior to dinner that they were cancelling. I then needed to scramble to a table of 7 with a trade show in town. Not cool.
I like coming to SWAY before an event! But, every time it seems to be short staffed! Two bartenders for all the drinks and getting food orders! It gets old! I have to find another spot!