Sway - Hyatt Regency Atlanta

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1. J

   Johann

   1 review

   5.0

   1 review

   Dined on March 14, 2020

   overall5food4service4ambience4

   Food was very good. Service was good. Staff were excellent.
   

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2. OT

   OpenTable Diner

   New York Area

   1 review

   5.0

   1 review

   Dined on February 29, 2020

   overall5food5service5ambience5

   Everything was excellent! We stayed in the Hyatt Regency, which was convenient since that’s where the restaurant is inside of. The fried green tomatoes were delicious, and so were the deviled eggs. My friend and I both ordered the short rib, our two other friends had the salmon and herb fettuccine dishes and everything was so good. We will definitely be back when visiting Atlanta again!
   

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3. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined on February 15, 2020

   overall1food1service1ambience1

   We had a reservation, so we did not wait long to be seated. However, the hostess informed us they were short-staffed. Restaurant did not seem very clean and there were people with dog’s just walking through. Our table was not cleaned or set properly. The servers uniforms did not look very clean either. We had to wait about 10-15 minutes for our drink order to be taken and since the wait was long we placed our dinner order. Then my actual drink, sweet tea took about 20 more minutes. After receiving my drink finally, the young lady fixing drinks for everyone spilled 2 orders of chocolate milk all over my wife and our coats. She apologized profusely however, this does not make up for the drinks being spilled all over my wife and ruining her dress and our coats. No one came and said anything to us not even our server. I asked her for a manager and no one came. I finally had to go and find a manager and explain the situation. He offered dry cleaning but we were not staying in the hotel. We had been waiting over and hour by this time and still our food had not arrived. He stated he could take off the cost of dry cleaning off of our meal and I said no, that was unacceptable and he comped the meal. We decided not to stay and eat because we were over it and my wife was uncomfortable and now starting to smell like spoiled milk. It still took us another 20 minutes to receive our food to go. Once we were back at our room at the Marriott (next door) the food was not even warm or very good. The whole experience was terrible and we should have been comped a couple of nights stay along with the free meal by Walter who was the operations manager. We will never dine there again.
   

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4. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on February 15, 2020

   overall5food5service3ambience4

   Seemed short staffed on Valentine’s Day which was odd. Took a while to get served because of it but our server Jasmine was great and the food was A1.
   

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5. KP

   KathyP

   Atlanta Metro

   12 reviews

   vip
   2.0

   12 reviews

   Dined on February 15, 2020

   overall2food1service1ambience2

   The food was not seasoned. The chicken was over cooked, dry and tasteless.The only things that were noteworthy were the sweet tea , macaroni and cheese and the biscuits and cornbread. The server didn’t put our appetizer order in and when she did it was wrong. Bread had fallen on the floor next to the server prep area in the center of the dining room I sat there watching as the servers and dining room managers walked through it with no attempts to get it cleaned up. An overall bad experience, not the usual caliber of a Hyatt Restaurant
   

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6. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   vip
   3.0

   1 review

   Dined on February 14, 2020

   overall3food3service2ambience3

   Sat at a very small table next to the cold door! They did not have enough staff and wait time was very long.
   

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7. CM

   CarolynM

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined on February 7, 2020

   overall5food5service5ambience4

   We had great servers for both dinner and breakfast! Pleasant and personable! Attentive!
   

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8. F

   Falcon54

   Atlanta Metro

   24 reviews

   vip
   3.0

   24 reviews

   Dined on January 29, 2020

   overall3food3service3ambience3

   If you are staying at the hotel, it's very convenient. The food is just fine, not exceptional, but fine. Selection is varied & dietary restrictions were treated with respect.
   

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9. OT

   OpenTable Diner

   Minneapolis

   2 reviews

   vip
   5.0

   2 reviews

   Dined on January 28, 2020

   overall5food5service5ambience5

   Great service!
   

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10. SA

    SA74

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on December 14, 2019

    overall5food5service5ambience4

    Really great servers and food is great too. Can be a bit pricey but the service, especially from Aya and Jeremy, is well worth it.
    

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11. k

    kimbo

    New Orleans

    9 reviews

    2.0

    9 reviews

    Dined on December 8, 2019

    overall2food1service5ambience1

    The hotel is very convenient to the stadium It was disappointing that such a large hotel had such an outdated casual restaurant.
    

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12. OT

    OpenTable Diner

    Atlanta Metro

    3 reviews

    3.0

    3 reviews

    Dined on November 23, 2019

    overall3food3service2ambience4

    Very slow service. Waited an hour for our food.
    

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13. OT

    OpenTable Diner

    Orlando

    1 review

    vip
    1.0

    1 review

    Dined on November 23, 2019

    overall1food2service2ambience4

    Long wait despite reservation. Main course took 45 minutes to bring out (grilled cheese) and they didn’t bring appetizer out (deviled eggs) until main course had already been served. Forgot to bring sides with main courses. Food was just okay. Wouldn’t return.
    

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14. OT

    OpenTable Diner

    Atlanta Metro

    11 reviews

    5.0

    11 reviews

    Dined on November 14, 2019

    overall5food5service5ambience5

    Great food! Great service! This was my first time eating here and I was highly impressed.
    

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15. LS

    LindaS

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on November 9, 2019

    overall3food4service2ambience3

    Breakfast was good but service ridiculously slow for a business hotel. Waitress when we had her attention was lovely.
    

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16. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on November 2, 2019

    overall4food4service4ambience4

    Great service and decent food
    

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17. GS

    GeneS

    Atlanta Metro

    2 reviews

    4.0

    2 reviews

    Dined on November 1, 2019

    overall4food5service5ambience2

    Excellent food and service with a good value. Ambiance not so much if you are looking for a romantic dining experience as it is located in the lobby .
    

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18. WF

    WalthamFoodie52

    New England

    4 reviews

    5.0

    4 reviews

    Dined on October 11, 2019

    overall5food5service5ambience5

    Excellent service and great food! Highly recommend!
    

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19. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    4.0

    1 review

    Dined on September 25, 2019

    overall4food4service5ambience4

    Enjoyed my time with the wife ... it was excellent
    

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20. W

    Waterstats

    Sacramento

    142 reviews

    vip
    5.0

    142 reviews

    Dined on September 15, 2019

    overall5food5service5ambience5

    Delicious food and great service! Usually hotel restaurants are mediocre at best but I had 2 meals and both were excellent! Shrimp & grits for dinner and chicken & waffles fro breakfast. Both were so good! The dessert selection was outstanding. Highly recommend!!
    

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21. SB

    ShannonB

    1 review

    5.0

    1 review

    Dined on September 14, 2019

    overall5food5service5ambience5

    The Brunch food was fantastic and the staff was very friendly and gave us recommendations as to what to see and do in the city!
    

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22. DP

    DamirP

    1 review

    5.0

    1 review

    Dined on September 7, 2019

    overall5food5service5ambience5

    Great food, great hotel, nice and welcome Employees.
    

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23. KG

    KarenG

    Atlanta Metro

    41 reviews

    vip
    2.0

    41 reviews

    Dined on September 1, 2019

    overall2food2service1ambience1

    Service was slow. Granted, it was DragonCon, but still, it's primarily buffet and was well-staffed so shouldn't have been so slow in comparison to other restaurants we visited. Biggest complaint by far: The waitstaff station has water pitchers beside the cash register. A waitress sneezed several times that we saw, right onto the pitchers. The price is gourmet, but the ambiance is Golden Corral. I will not go to this restaurant again - prefer to OpenTable any of a number of other available options instead.
    

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24. JH

    JainaH

    Atlanta Metro

    2 reviews

    1.0

    2 reviews

    Dined on September 1, 2019

    overall1food1service2ambience1

    The food was awful and ridiculously over priced. Service was there and little more than that.
    

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25. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on September 1, 2019

    overall1food1service2ambience2

    Food was nothing special how the menu described it. Food was Golden Coral level.
    

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26. L

    Lilrockermom

    San Francisco

    1 review

    1.0

    1 review

    Dined on August 31, 2019

    overall1food1service1ambience1

    So We did not actually eat at Sway. Being Dragon con weekend we had trouble getting elevator for all of us to be on time. 2 of us went ahead to let the restaurant know the difficulty and notify them the others were on the way. We got there 2 minutes after our reservation time. We were all assembled by 15 min ready to be seated. They gave our table away and the hostess was quite rude about it in replying to me of when I asked why they could not wait 15 minutes when we told them the troubles with the elevator. Impressions; The place looks and feels like a school Cafetria and reeked of old rancid grease. My party began to leave when we were approached by the manager l explained our difficulties and the hostesses rudeness. Then magically there was a table ready. But too late after the rudeness and the disgusting smell of rancid grease we went to White Oak which was fabulous.
    

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27. BP

    BrandonP

    Atlanta Metro

    3 reviews

    5.0

    3 reviews

    Dined on August 17, 2019

    overall5food5service5ambience5

    Great food and service. Highly recommend this restaurant. Good fried chicken.
    

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28. JR

    JayR

    1 review

    5.0

    1 review

    Dined on August 16, 2019

    overall5food5service4ambience5

    This restaurant has an amazing menu. There are plenty of options that will appease those who wish to try some local flavors such as shrimp the Belgian cream waffles, topped with fresh local berries and whipped cream, served with butter and syrup; the shrimp or the biscuits and gravy, made with homemade buttermilk biscuits, amazing flavorful homemade gravy, and topped with fresh chives. For the dinner menu, you absolutely need to order the fried chicken dinner that comes with mashed potatoes and chicken gravy. I also recommend these appetizers: Fried green tomatoes and the crab dip - both have amazing flavor and are local favorites! It is a little bit pricier than your average in-hotel restaurant, but the freshness and local flavors make it worthwhile
    

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29. LW

    LuvWithFood

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on August 10, 2019

    overall5food5service5ambience5

    The food was great! The fried chicken is EXCEPTIONAL! The greens were a bit heavy handed with the tomatoe so I didn’t care too much for those. Mac and cheese and mashed potatoes were good as well. Shrimp and grits was good and had a nice seasoning to it. Cherry topped cheesecake was a great treat to finish the meal!
    

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30. NC

    NataliaC

    1 review

    5.0

    1 review

    Dined on July 21, 2019

    overall5food5service5ambience5

    Awesome! Great service and awesome food. WAYYY BETTER than Polaris (not worth it at all).
    

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31. KK

    KKLPH

    Atlanta Metro

    42 reviews

    4.0

    42 reviews

    Dined on July 3, 2019

    overall4food5service5ambience4

    Sway provided and excellent dinner experience prior to a concert at State Farm Arena. Our server Antoinette was superb. Every dish we selected was delicious and well presented. Cocktails and wine were also excellent.
    

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32. BB

    BrookeB

    1 review

    5.0

    1 review

    Dined on June 22, 2019

    overall5food5service5ambience5

    My 4 kids and I dined at sway and it was the best food I’ve ever put in my mouth it was so freaking delicious I couldn’t stop eating !!!!!!! THE BEST!!!!
    

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33. FM

    FrancisM

    1 review

    5.0

    1 review

    Dined on June 21, 2019

    overall5food5service5ambience5

    Simple and good! Easy way to go when you need to go quick.
    

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34. CL

    CarrieL

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on June 20, 2019

    overall5food5service5ambience5

    Fantastic food and service! Sway made a special dessert to celebrate a very special 93th birthday for our party. Thanks Jeremy for taking care of us and the Sway Team for a wonderful dinner.
    

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35. ER

    ERICL

    Toronto

    7 reviews

    5.0

    7 reviews

    Dined on June 19, 2019

    overall5food5service5ambience5

    Server was amazing. Food especially the fried chicken is a must have!!
    

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36. m

    matthewg

    1 review

    5.0

    1 review

    Dined on June 17, 2019

    overall5food4service5ambience4

    My server was professional, welcoming and engaged with what was going on with our table. My wife and I had a great time. Food was delicious, dessert was pretty good also.
    

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37. AM

    AnnetteM

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on June 12, 2019

    overall5food5service5ambience5

    Awesome first time experience. Everything was hreat
    

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38. OT

    OpenTable Diner

    Calgary

    1 review

    4.0

    1 review

    Dined on June 11, 2019

    overall4food4service5ambience3

    In town for business and dined here twice first night service was slow but tonight was excellent. Jeremy was looking after me and true to his word he really did look after me and all his other tables with care! Quick and efficient service. Food was good.
    

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39. TC

    TerriC

    1 review

    5.0

    1 review

    Dined on June 7, 2019

    overall5food5service5ambience5

    Sway has a variety of delicious food and the service was awesome! If you like good food, great service and an energetic atmosphere then Sway is for you!
    

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40. MG

    MelanieG

    Raleigh

    1 review

    5.0

    1 review

    Dined on June 2, 2019

    overall5food5service5ambience3

    Server was great & worked with our big group. She split the check & explained the yummy dessert bar. The biscuits with tomato jam were wonderful. Folks also liked the fried green tomatoes.
    

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