Sway - Hyatt Regency Atlanta
Great food, great hotel, nice and welcome Employees.
Service was slow. Granted, it was DragonCon, but still, it's primarily buffet and was well-staffed so shouldn't have been so slow in comparison to other restaurants we visited.
Biggest complaint by far: The waitstaff station has water pitchers beside the cash register. A waitress sneezed several times that we saw, right onto the pitchers.
The price is gourmet, but the ambiance is Golden Corral.
I will not go to this restaurant again - prefer to OpenTable any of a number of other available options instead.
The food was awful and ridiculously over priced. Service was there and little more than that.
Food was nothing special how the menu described it. Food was Golden Coral level.
So We did not actually eat at Sway. Being Dragon con weekend we had trouble getting elevator for all of us to be on time. 2 of us went ahead to let the restaurant know the difficulty and notify them the others were on the way. We got there 2 minutes after our reservation time. We were all assembled by 15 min ready to be seated. They gave our table away and the hostess was quite rude about it in replying to me of when I asked why they could not wait 15 minutes when we told them the troubles with the elevator. Impressions; The place looks and feels like a school Cafetria and reeked of old rancid grease. My party began to leave when we were approached by the manager l explained our difficulties and the hostesses rudeness. Then magically there was a table ready. But too late after the rudeness and the disgusting smell of rancid grease we went to White Oak which was fabulous.
Great food and service. Highly recommend this restaurant. Good fried chicken.
This restaurant has an amazing menu. There are plenty of options that will appease those who wish to try some local flavors such as shrimp the Belgian cream waffles, topped with fresh local berries and whipped cream, served with butter and syrup; the shrimp or the biscuits and gravy, made with homemade buttermilk biscuits, amazing flavorful homemade gravy, and topped with fresh chives. For the dinner menu, you absolutely need to order the fried chicken dinner that comes with mashed potatoes and chicken gravy. I also recommend these appetizers: Fried green tomatoes and the crab dip - both have amazing flavor and are local favorites! It is a little bit pricier than your average in-hotel restaurant, but the freshness and local flavors make it worthwhile
The food was great! The fried chicken is EXCEPTIONAL! The greens were a bit heavy handed with the tomatoe so I didn’t care too much for those. Mac and cheese and mashed potatoes were good as well. Shrimp and grits was good and had a nice seasoning to it. Cherry topped cheesecake was a great treat to finish the meal!
Awesome! Great service and awesome food. WAYYY BETTER than Polaris (not worth it at all).
Sway provided and excellent dinner experience prior to a concert at State Farm Arena. Our server Antoinette was superb. Every dish we selected was delicious and well presented. Cocktails and wine were also excellent.
My 4 kids and I dined at sway and it was the best food I’ve ever put in my mouth it was so freaking delicious I couldn’t stop eating !!!!!!! THE BEST!!!!
Simple and good! Easy way to go when you need to go quick.
Fantastic food and service! Sway made a special dessert to celebrate a very special 93th birthday for our party. Thanks Jeremy for taking care of us and the Sway Team for a wonderful dinner.
Server was amazing. Food especially the fried chicken is a must have!!
My server was professional, welcoming and engaged with what was going on with our table. My wife and I had a great time. Food was delicious, dessert was pretty good also.
Awesome first time experience. Everything was hreat
In town for business and dined here twice first night service was slow but tonight was excellent. Jeremy was looking after me and true to his word he really did look after me and all his other tables with care! Quick and efficient service. Food was good.
Sway has a variety of delicious food and the service was awesome! If you like good food, great service and an energetic atmosphere then Sway is for you!
Server was great & worked with our big group. She split the check & explained the yummy dessert bar. The biscuits with tomato jam were wonderful. Folks also liked the fried green tomatoes.
They were very short staffed. We were there for our anniversary dinner. Ordered wine to start, but had to remind and didn’t get it until dinner came. Ordered an appetizer that never came. The wine was comped and the app wasn’t charged, so everything worked out on the bill. Our server was great, however, they just had her working the bar plus tables so she was doing well just to keep up. That was the best thing about being there, Iris, our server. Again, if they had been staffed properly it might have been a different experience.
The fried chicken and shrimp and grits are great. Love the desert bar all you can eat or one time choice...did take awhile to get check
Antoinette was absolutely amazing. She was so attentive and prompt.
Bar/ restaurant located in the lobby of the Hyatt Regency Downtown. It was empty at 1pm on a Sunday.
I was hoping for a brunch menu. They serve breakfast til 11am and then switch to lunch. So that was a disappointment.
We both got the Shrimp and Grits. Tasty but I was thrown off by the presentation. It came with a broth on the top so that it looked like a bowl of shrimp soup. Apparently I was supposed to stir the broth into the grits that were hidden below but I spooned most of it off into my salad bowl. Then, put some back in because that was where the flavor was. Tails were left on so they had to be handled but that's typical.
The Bloody Mary was yum. Service was good
Awesome business lunch meeting setting. Great place to get away from conference and spend quality time with customer
Good spot for business lunch. Great fish selection and salads
Excellent southern food
Awesome fried chicken
Excellent! I especially enjoyed the Southern experience appetizer tray and the grilled salmon for dinner. I had one of the best cups of vegetable soup, with corn muffins!!!! Delicious!
Antoinette was a fantastic waitress! Our food and service was outstanding!
It just was not as good as we thought a restaurant at the Hyatt would be. The Mac and became annoyed when we complained.
We were staying at the Hyatt for a conference and the food was so great the first night we came in, that we went back a few times instead of venturing out.
Fine for a lunch spot around Downtown Atlanta. The food was good, but I did not think the service was exceptional.
Good food, GREAT service!
Very nice hotel, but carpet should be replaced on walkways in front of rooms.
Nice, polite, helpful employees. We were staying at Hyatt hotel and ate there several times. Sway is restaurant in lobby. Good food for breakfast and dinner.
Terribile food and not really welcoming staff. Too bad my experience did not correspond to the expectations I had from the reviews. Also, paying for bread and butter? How dare you?
Our server, Anna was amazing! I’d had a very long day and she was just delightful.
Jeanette is always so helpful and happy we come in from time to time.
Fantastic service, really exceptional effort by Antoinette. Fried chicken lived up to the positive reviews. All you can eat pie bar was fun and good value. Be swayed to try this place!
Took us 30 minutes to get water, even though there was plenty of staff and few patrons.
Food was ok but way overpriced.
The food is great, service a little slow but worth the wait when the food came. Good value. Pleasant waitstaff.