Sway - Hyatt Regency Atlanta
They were very short staffed. We were there for our anniversary dinner. Ordered wine to start, but had to remind and didn’t get it until dinner came. Ordered an appetizer that never came. The wine was comped and the app wasn’t charged, so everything worked out on the bill. Our server was great, however, they just had her working the bar plus tables so she was doing well just to keep up. That was the best thing about being there, Iris, our server. Again, if they had been staffed properly it might have been a different experience.
The fried chicken and shrimp and grits are great. Love the desert bar all you can eat or one time choice...did take awhile to get check
Antoinette was absolutely amazing. She was so attentive and prompt.
Bar/ restaurant located in the lobby of the Hyatt Regency Downtown. It was empty at 1pm on a Sunday.
I was hoping for a brunch menu. They serve breakfast til 11am and then switch to lunch. So that was a disappointment.
We both got the Shrimp and Grits. Tasty but I was thrown off by the presentation. It came with a broth on the top so that it looked like a bowl of shrimp soup. Apparently I was supposed to stir the broth into the grits that were hidden below but I spooned most of it off into my salad bowl. Then, put some back in because that was where the flavor was. Tails were left on so they had to be handled but that's typical.
The Bloody Mary was yum. Service was good
Excellent southern food
Awesome fried chicken
Excellent! I especially enjoyed the Southern experience appetizer tray and the grilled salmon for dinner. I had one of the best cups of vegetable soup, with corn muffins!!!! Delicious!
Antoinette was a fantastic waitress! Our food and service was outstanding!
It just was not as good as we thought a restaurant at the Hyatt would be. The Mac and became annoyed when we complained.
We were staying at the Hyatt for a conference and the food was so great the first night we came in, that we went back a few times instead of venturing out.
Fine for a lunch spot around Downtown Atlanta. The food was good, but I did not think the service was exceptional.
Good food, GREAT service!
Very nice hotel, but carpet should be replaced on walkways in front of rooms.
Nice, polite, helpful employees. We were staying at Hyatt hotel and ate there several times. Sway is restaurant in lobby. Good food for breakfast and dinner.
Terribile food and not really welcoming staff. Too bad my experience did not correspond to the expectations I had from the reviews. Also, paying for bread and butter? How dare you?
Our server, Anna was amazing! I’d had a very long day and she was just delightful.
Jeanette is always so helpful and happy we come in from time to time.
Fantastic service, really exceptional effort by Antoinette. Fried chicken lived up to the positive reviews. All you can eat pie bar was fun and good value. Be swayed to try this place!
Took us 30 minutes to get water, even though there was plenty of staff and few patrons.
Food was ok but way overpriced.
The food is great, service a little slow but worth the wait when the food came. Good value. Pleasant waitstaff.
While the service was excellent, my food was terrible. I ordered the steak salad and there was so much fat on the steak that I spent more time cutting it off than eating it.
The food is good, but not great, but overall worth the visit. IT feels like comfort food and their fried chicken is quite good.
The food is excellent. The service is a bit slow. Great place for breakfast.
The service was excellent, we ordered a fried chicken dinner to split and the kitchen took care of sharing it for us, which I appreciated. However, the chicken was not thoroughly cooked, and the mashed potatoes were flavorless.
Service was great...pie bar was amazing...food was just OK
Had the absolute worst experience here waited 20 minutes to be served when the restaurant was completely empty at 730pm on a Saturday. Everything is extremely overpriced for what it is and our crab dip had turned.
The food was AWESOME! Fresh, delicious, and nutritious. Catfish on a lunch buffet that is grilled and good. not overcooked or dry or covered in some weird sauce. Delicious. The lemon bars were to die for! I did both breakfast and lunch buffet. Grits were perfect. Fruit was ripe and juicy, full of flavor. Yogurt and toppings were great consistency snd flavor. The only problem, not enough room in my stomach for sll this goodness. I spoke to several colleagues who all had the same experience. Excellent value.
The young lady who waited on our table was awesome! She done an outstanding job! She is the best! She really need a raise.
Great southern style restaurant. Love the crab stuffed trout
Service is very good and friendly
Terrible, slow service. Waitress was awful. Have been coming for lunch for years- -won’t be back.
Best steak if feel in Atlanta. Was cooked perfect. Very tender and flavorful. Outstanding service
Delicious all-you-can-eat pies are always a hit with our family and guests. Also recommend the friend green tomatoes.
Prompt service and a fresh salad. Good combination.
Chia coconut pudding had been left out overnight and was sour.
Our visit was on Saturday, January 19th. Food was great! Experience at the beginning was not so great. The hostess who greeted us was sweet and seated us very quickly. The server seemed very distracted and not attentive to our needs, not sure why. She ended up telling us she was going home due to sickness but still stuck around to do other side tasks which was another thing we did not understand. Another server "Iris" took over and she was excellent from that point until the end of our visit.
I had a fried chicken and expected good, but I was disappointed.
The out side was crunch and meat was tender, but meat was smell like broiler chicken.
The service was excellent, but the chicken......
Our waitress disappeared several times for overs half hour at a time. The table next to us patrons felt bad for us and offered up their dinner rolls to us. When diner finally came it was cold. I’ll take a pass next time in Atlanta
We come to Atlanta every year for the gift Mart. We eat at many restaurants in the area and Sway is one of our favorites - we never miss the chance. The chef and servers are always so attentive. My wife has a very difficult gluten allergy, and they are always able to point out which things are okay for her to eat. Food is always delicious! And we love the buffet style offerings, which allow us to try a little bit of everything!
it was Good
Our server was great. Food was good and the portions were big.