We wanted to try a place we hadn't been before so I made a reservation a week ahead of time as previous reviews said weekends can be busy. It didn't really matter. We were told by the young man greeting us that unles we sat in the bar, we would have to wait 30-45 minutes for a table. (reservation was a waste of time) We chose to sit in the bar. Our appetiser arrived after our dinner order but to be fair, it was quite tasty and the manager took the cost off our tab. Our server, Julia was helpful, friendly and effecient. The sushi rolls we ordered were appetising and quite good.
Sushi Zushi provided excellent table-side service and satisfying food. But when consitering the whole experience and with all the excellent Sushi restaurants in the area, I would have to think hard about returning to this one.
Good food, rushed service. Waitress wanted us to order quickly, eat quickly and pay quickly, and I have no idea why. The restaurant was too bright for a date night meal, but clean and otherwise pleasant. Seems like a good place for lunch. Separate gluten free menu was a real positive. I'll continue to order Sushi Zushi for delivery, but won't return to the restaurant.
Even though we made our reservation for 7:45 we had to wait to not only be seated, but at least 20 minutes longer than usual to be served due to their kitchen putting to-go orders as a priority over those who came to their establishment. That, in particular, puts a bad taste in your mouth due to the fact that you’re being told to your face that your presence is not valued.
Not only that, there was a couple who expressed upset for having to wait an exceedingly long amount of time to be served due to the restaurant putting more value in their to-go orders. When they expressed their upset the manager argued with them and then was rather rude to them in front of the rest of the restaurant. After this couple left another patron expressed LOUDLY that she agreed with the restaurant and this manager VERY loudly agreed with the guest and proceeded to legitimately bash this couple for everyone else in the establishment to hear.
The food was mediocre at best, our waiter was confused by everything we said and did a horrible job communicating with us and instead of acknowledging our questions he would just say an answer that only made minimal sense. The wait for food was farcical and the manager was rude, unprofessional, and ridiculous. I’ve worked in the food industry for years and not once, not EVER have I seen, experienced, or thought the way this was handled was acceptable. We will not be going back. I recommend to go elsewhere so that you are able to eat at a decent time and have pleasant service.
Ample portion sizes on the sashimi!!!
Food and service was fine. Restaurant was quiet which was appreciated.
Delicious fresh sushi (the fish was surprisingly fresh tasting). Our sever was very kind
Cons: Food and drinks took forever! Our dinner was delivered before the appetizers...and our bar drinks showed up half way through the meal.
Pros: The server was kind and attentive and the manager comped our apps due to the delay. Extensive menu.
Unfortunately nothing special about the visit, so we won't be back.
Julia was our server and she was amazing!