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Service, food quality & overall vibe.... Truly disappointed.
Don't be put off by the entrance, it's a nice place and larger than you think.
The food was great but the server forgot to put in 2 of our table’s orders, and so only some of us were served our food. We had to wait about 20 minutes before the final 2 meals were delivered. Not great.
Delicious and not too crazy expensive.
We could only get an 8:30 pm reservation on open table for 8 people for sushi. When we arrived at 8:30, we were told that the kitchen closed at 9:20. The waitress did not come back for an additional sushi order and we had to find her to place our order at 9:18pm. She was not happy and clearly wanted to go home.
Great food and service! Waiter reccommend a bottle of sake and saporro instead of 6 individual sake bombs, which saved us money and we got more out of it. I appreciated that!
Two THUMBS UP! If you like something chic this is the sushi joint to visit.
It was my good friend’s birthday! Our server was friendly and timely with our drink orders to appetizer, main course and dessert! Will definitely go back again soon!
My only feedback would be timelier service from the hostess upon arrival. During peak hours, have at least 2 hostesses or one host and another “floater”.
Other than that, when we were next in line, we were seated immediately.
Not terrible but not great. I'll keep searching for great sushi in Denver
The ambiance at this place is weird- the upstairs is great, but is too small. So most seating is in the basement. The basement is fine, but it's basically a storage room. We were sat at a table with mismatched booths and chairs, so half of us could barely reach the table we were so low. The food was...fine. Nothing exciting. Will not return.
Wait staff was extremely friendly and helpful. They didnt over crowd or interrupt the conversation which is always appreciated. The food was amazing as always.
Service could have been a little bit faster, but the sushi was solid for the price we paid. The ambiance is nice and quiet, for the most part. And they were kind enough to cover a glass of wine for our friend's birthday.
The food and service were very bad. Will not be going back.
Great service and great food as always. A staple for the area for sure
The sushi was amazing unfortunately service was just extremely slow took almost 20 minutes before they even took a drink order we were just about to get up and leave. But we ordered our food at that same time and it came about 25 minutes later and it was really good
We were excited about going back to Hai but disappointed when escorted to the basement and sat in the very back corner like were being punished. Thankfully the service was outstanding! London was all smiles and had great timing every time she checked in with us. A true professional.
The food was good but not great. The sushi was excellent, the grilled salmon was tasteless (no i do not have covid:)
Sushi Hai is a standard for us and we will be back.... hopefully upgraded above ground. Happy Sunday!
Great food, prices, and service! The portions were larger than expected (ramen & mussels). Yum!
Made a reservation for 7:30 on Friday. Arrived 10 minutes early to be told they could put us on a wait list which would be about 30 minutes. Not sure why I would make a reservation to only be put on a waitlist. The entry hall was packed with other customers in the same situation. Definitely no social distancing happening.
Given that, we expected service to be extremely slow but they were a normal speed once we got seated. Clearly understaffed as the staff came by to take our order, deliver our food and handle the bill. No other contact. Sushi was decent quality, but given the rest of the experience, I’m not sure we will be back.
Dined in last night and had a great experience. Seating is well spread out and everything seemed safe and clean. We got the firecracker roll, crispy rice (on app menu - GET THIS), salmon avocado roll and hamachi nigri. Everything was fresh and delicious per usual. Also the playlist last night was great 👌thanks sushi hai!!
It’s a different feel during Covid but still a good experience. Thankful they are open
My friend & I had a very nice dinner. The gyoza & chili shrimp were delicious. Although it seemed a lot of the sushi roll options included eel &/or eel sauce, everything was fresh and expertly prepared.
The service was attentive but not intrusive so that we never wanted for anything. I look forward to exploring their dinner menu next time.
Rolls were great and filling!!!
Good food, good venue, excellent service- I was very pleased. All of this on a busy COVID Valentines, no less.
The food was delicious and service was attentive. A little cold since it was underground, but will go back for the food
Overall the experience was great. We’ve ordered from Sushi Hai many times during pandemic, but had not been there in person in a long time. It was a nice atmosphere overall. The noise level rose as it got busier, which is normal, but we still felt like it was easy to have conversation. The sushi was tasty and the right temperature.
Sushi hai is our go-to weekly. Usually we get take out: crunchy rolls with tempura flakes on the side 👌 that way they are crunchy when we get home. But this time we got to go out!!! We had planned to go to a fancy Brazilian steakhouse downtown, but because of COVID-19 and my comfort level, I wasn’t able to stay there. They had no regard for the CDC guidelines; Sushi Hai on the other hand did! Tables were spaced properly and capacity was lower. The food was incredible as always. We had our favorite crunchy rolls, sashimi (sadly no Japanese mint with it), lobster bisque, lobster pasta and ribeyes. The steak was tenderized and perfectly cooked medium rare. The peach sake was a perfect touch on a super cold night. We love this place.
Pretty good sushi. I recommend.
There were people moving about the restaurant without masks on, and the staff did not say anything to these customers. We waited a long time to place our sushi order and a long time to receive our sushi, over an hour from when we ordered. I will do takeout next time.
Restaurant is located in a basement level, but you can't really tell once you're down there. Food and service were great!
We got the boat! Very good sushi, fresh, well made. We were impressed by our dining experience. We will be back
Always exceptional service and food! The sushi is consistently fresh and tasty. Their service is very friendly, efficient and fast. One of my fav’s!
Food was excellent! But the service was awful! Getting anyone’s attention for water was a drag.
Everything was well spread apart from the dining experience and we appreciated that greatly! Our server (I think his name was Kenny) was incredible and he was attentive and friendly! We would highly recommend overall
Great food, great service. The #18 was our favorite roll, and the Monkey Brain was unique and delicious. Thanks guys!
Been our favorite Sushi Restaurant for years! Our family had an awesome dinner - incredible atmosphere, great variety - we will be back for more!
Amazing food. Great presentation. I little slow because of pandemic restrictions but what can you do? Get out and support your local restaurants.
Understanding that covid is a thing but going to restuarant where all you hear is heels of people walking above you and then to have a server that in order to pay attention to you, you have to get up from your table and grab him. Then on top of it the sushi was dry, and gross. Spent $70 and all we ate was our appetizer. Needless to say we will never return!
Always a great time and great food!
I wish the seating was a little better. Sushi was good. I’ve had better but good for everyday dining
Great food, great ambiance, great service, and an all around great time.
Sushi Hai does offer delivery in partnership with Postmates and Uber Eats. Sushi Hai also offers takeout which you can order by calling the restaurant at (720) 855-0888.
Sushi Hai is rated 4.5 stars by 807 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.