Jesse our server was fantastic exceptional customer service made our special occasion memorable. Overall 5 stars
Amazing service Kesley and Cody are awesome.
Not the best steakhouse in Reno (we prefer Harrahs) but it is ok.
Prices are too high when there are better steakhouses at cheaper prices.
We have eaten here several times in the past and it is still the best prime rib we have had
including a very popular restaurant in San Francisco that is supposed to be the best prime rib anywhere. Serving staff was great also. We will definitely eat here again.
A gentleman fainted behind me after our main course was delivered. I assisted him to make sure he was ok. the staff at Sterling's was amazing and promptly assisted him, calling medical staff. The Maître de was very helpful, Our waiter offered to freshen up our meals and bring new ones if needed. In the end they picked up the tab for our drinks and dessert. The entire staff was so attentive to the gentleman and me, all the while doing so with compassion and concern. It did not cause disruption to other diners, since they were calm and gentle. GREAT JOB to all!
My Filet Mignon/Risotto/Scallop meal was very good. Unfortunately, my date's Roasted Rosemary Breast of Chicken was not appetizing. The chicken was dry and overcooked and the potatoes were very bland. She had me taste it and it was underwhelming indeed. My date was very shy and didn't want to trouble the staff, so I'm writing this review on her behalf just so it doesn't happen to anyone else, hopefully.
This would be my third time there. And I would have to say the meal was not that great but the service and ambulance were awesome
Wonderful service, excellent food, attentive floor manager. Special touch to have my husband's flowers waiting at the table for me. Class that I usually see only in a major metropolitan Will enjoy this again and again.
The restaurant was dark . for the price they charge the portion was skimpy. The table were too close
The service was impeccable from the hostess and the wait staff! The wine list was impressive but the signature cocktails fell a little short. The presentation of each entree was beautiful but the flavor just wasn’t there for any of us. We had two seafood dishes, a steak and a pasta between the four of us and while the potions were huge (you can totally share entrees) the flavor was bland and unimpressive. It certainly wasn’t bad food it just wasn’t WOW food. The service and ambiance made up for the mild flavored food and the dessert menu was full of fun tasty choices.
We go to Sterling's generally every time we are in Reno and we have never been disappointed. The staff is always super friendly very helpful. The food was amazing. The wife and I actually shared a porterhouse and added a side of clam chowder and it was all delicious
We love Sterlings AND their Staff - Perfect as usual!
We've been to this restaurant several times when visiting Reno, this happened to be for our 38th wedding anniversary. I requested a booth on Open Table, but upon seating us we were given a table. Understanding our disappointment, Donald returned after a few moments and re-seated us in a booth. We ordered a Bottle of wine ($101) and our dinner. My husband ordered the special, Lobster ($70) while I had one of their vegetarian dishes. My husband had his soup and I finished my itty bitty salad and then we waited. And waited. And waited. No sign of our waiter Erik for about 45 minutes. Finally our entrees arrive. My husband's lobster was warm not hot and rubbery. My vegetarian dish was pretty good. It took about 15 minutes after we finished for Erik's "helper" to come take orders for coffee and dessert of which she served shortly after. But then it was wait, wait wait for the check. Again no Erik. After about 20 minutes I finally got up and went to the front where Donald was kind enough to locate Erik and get our check so we could leave and we did. When you spend over $300 on a meal for two, you expect more from your waiter. Maybe he had two many tables, I don't know...we won't be back to find out.
Waiter and staff were very attentive. Sommelier came by to chat about wine choice. Steaks were perfectly cooked and properly seasoned. You can reserve quiet booths for special occasions, and they place a card and decorations on your table prior to arrival. Manhatten was properly made.
Lovely ambiance, the food was exceptional and the service was fantastic!
My reservation was honored on time including the booth. Pleasantly, the salad arrived surrounded with the restaurants signature 'Crown' crouton which was novel and fun. Chateaubriand, presented medium rare as requested and perfectly carved table side. Worth ordering since it is not on many restaurant menus and it was delicious. Entree included vegetables and starch. The simple baked potato arrived perfectly cooked, hot with a salty skin. Robert Biale 2013 'Black Chicken' Zinfandel was perfect and one of many fine wines available. Fine stem ware and expertly poured during dinner. Two complementary strawberries dipped in chocolate were presented which was a nice surprise. Multiple levels of service, Will, Gary, and others lent to a perfect evening. When you are in the area... it's a good bet.
I love sterling it is excellent and classy the only thing I wish is that they required collared shirts and pants it's not asking to much but cmon this place is more then worthy for dressing up.
Our waiters were very personable and accommodating, however they cooked two of the four steaks at our table to the wrong temperature. Luckily it didn't matter much to us, but when we brought it to the waiter's attention, it was like "Oh, bummer" and that was it. Food was pretty good otherwise.
OMG! Melt in your mouth Steak! And the Salad within edible round was picture perfect!
Great Sevice and good.. I am vegetarian and they off two different entrees that can easily be made vegan. Chocolate dipped strawberries were a nice surprise and good ending to a great meal.