Our waiter was horrible. He asked for our order and walked away as I was telling him what I wanted. WALKED AWAY!!! No “excuse me” No “hang on” just walked away.
Food was mediocre at best.
The service was great but our entrees were not hot. Just warm. Not worth the money at all.
My French Onion soup looked and tasted like it came out of a microwave, no sign on bowl that it hat been baked in the oven to melt and tan the cheese, and the onions was not caramelized as supposed to.
I have a chewing problem, so ordered my steak medium, but got rare, not a problem, I took it home and cooked it, but that defeat the purpose of dining out.
Finally, I the Brenaise, I am aware that it contains vinegar, but that is NOT supposed to be the dominant taste. my bearnaise tasted pure vinegar, and I was charged $8 extra for it.
The only thing that save them from a 0 star rating is a friendly, efficient and attentive waiting staff.
I ordered the smaller filet, with pink center not bloody, came over cooked and chewy, not happy with paying $42 for it. Husband got special, which was a thinner filet and shrimp, he loved it as his steak was perfect. He loved the bread and clam chowder, I am gluten intolerant so I couldn’t enjoy. But the gluten free chocolate symphony was delicious.
I ordered a Porterhouse and was disappointed in the quality, tasted rather mediocre
Morgan is a great waiter was always there when we needed anything.
Carlos was great, walked over and chat with us. He made sure we were having a great time. When my food wasn't what I was expecting he made sure to offer me something else.
We love Sterling’s. We are VERY upset that a chain restaurant will be replacing this iconic Reno steakhouse. We most definitely will not be eating at Ruth Chris. There’s nothing special about it. It’s a chain so how can it be as special as Sterling’s Steakhouse? Answer, it can’t. Very sad to see our favorite local steakhouse being replaced.
A wonderful Steakhouse! Everything was cooked perfectly. We are definitely sad to hear that this place is closing. In my opinion it's the best steakhouse in Reno.
We came here for our anniversary. The staff was nice and polite, but it took an hour to get our food. My wife ordered the special (steak and scallops) and it wasn't warm so we sent it back. I ordered my prime rib cooked medium with garlic mashed potato and I got a rare prime rib with a baked potato.
Cody and his wife (sorry I cannot remember her name) were just amazing! Great service and they were both very attentive. The food was amazing! Don’t let the fact it’s in a casino discourage you from eating here. You won’t be disappointed!
The food was amazing. Steaks were cooked the way each of us asked. The atmosphere was nice a quiet with a soft light tone. A bit pricey but for what you get ambiance and all it was worth every bit.
Crab cake is worth the $, came for an early birthday dinner while staying at the hotel. Ambiance is good, service is even better. My husband and I have found a new date night restaurant. My server was friendly and polite and prompt.
We love Sterling's it's our go to restaurant when we are in Reno.
I give the food and value a poor score. My prime rib was rare no flavor, I asked for medium rare. I give the value poor because of the quality and flavor of the meat! I do not mind paying for a good meal as long as it is tasty and in the way you like. Truthfully I believe I spent $46 on bread some steamed vegetables and a baked potato. I am not one to send food back only because in my past experience you get the same food item back. We had dinner there about a year ago and I was not very happy with the food then. If I am going to spend $140 on dinner for two it should always be better than what you at least get it home. Needless to say I will not be visiting your restaurant on any future visits to Reno.
It was my husband's birthday and we decided that this was the only choice to celebrate. We were not disappointed. Gary was wonderfully playful as usual and made us feel like old friends. The service was exceptional as always and the food was outstanding. We are always more than satisfied with our dining experience. We will be back soon.
So enjoy this restaurant every time great food great service & great atmosphere
Ovation was my wife’s Birthday and we had a great dinner.
had reservations two weeks ahead of time. Booked the reservation for 7pm on the night of my Birthday. When I went to order Prime Rib for dinner I was informed there was only the end piece available. My date and I were both disappointed as I had looked forward to the prime rib all day. Otherwise the service was outstanding. Food was good also even though no prime rib.
Great menu choices. Have never had a bad meal there. The filet mignon melts in your mouth.
Great food, great service, friendly staff. Perfect for my birthday dinner!
Excellent service, great food and affordable price. My wife and i will definitely be going again.
General Manager Gary is amazing. Very personable. Wait staff professional and friendly. My only complaint is it's transitioning to a Ruth's Chris this fall. So bummed about it. Great wine, entrees and desserts! Can't wait to go back!
One of the best meals we’ve ever had. Sorry to see it close for a chain reataurant. Excellent wait staff, very professional. I hope that you will find them employment within the hotel where their expertise in customer service will be utilized and appreciated.
I always look forward to a visit to Sterlings and I have never been disappointed. The waiters are terrific as are the managers. The food is always delicious. I love the escargot, a Caesar salad and a bone in rib eye. You can't go wrong.
Like always this place delivers an absolutely amazing steak. My favorite steak place in Reno.
Took my 10 yr old son out for his first fine dining experience, and it was everything he had hoped for! Kody and marissa were awesome and took great care of us! Carlos really impressed my son!
Server Morgan was wonderful gave us excellent service very attentive friendly pleasure to dine in this restaurant will be back
Very good restaurant the lamb chops were wonderful. The desserts are awesome. The staff was very friendly and very attentive. I hate to see them go and turn into Ruth Chris steakhouse
ALWAYS HAVE A GREAT MEAL. GOOD SERVICE. FRIENDLY WAITERS. I LIKE CARLOS AND GARY
FOOD IS ALWAYS GREAT AND PREPARED WELL. GOOD COOKS.
Fabulous!!! All around!
My girls first fancy restaurant Experience and or server Jason and Jake were very accommodating and made us feel very comfortable. The food was amazing and the wine was a good price.
Great dining experience! Cooper was get attentive when needed. Food was exceptional. First time for me but not for my date. Guess might be our last. Understand closing soon.
Great food, service and atmosphere as usual. Will be sad to see this steakhouse close.
Crab cake was swimming in butter, soggy and without much taste.
Salads were plain, white lettuce.
Clam chowder had so much black pepper it burned our throat.
We will not be returning.
Poor service, waiter sounded sick, not friendly. We planned dinner, show and overnight stay...worst night. Food was terrible(no seafood in raviolis), show was ok, rooms small. Check in took 40 minutes...we are locals (no discounts) and this was disappointing evening. Would not recommend. Over priced and over rated!
Great place, vary warm and friendly staff; Albert is our favorite :) We always make it a point to eat here when we come to Reno.
Enjoyed our 49th wedding anniversary with good food & excellent service.
Wonderful food and service. We enjoyed the entire meal and will go back again.
Food and services was outstanding! To sad that they will close early fall to be replaced by a chain restaurant.