Staying at the peppermill and drove over to have dinner based on the trip advisor reviews. Sadly we were not impressed. Our waiter who was just going thru the motions was disengaged. We asked him how long he had worked there and he said since day one which was over 20 yrs. Our service girl that filled the water Dana was more attentive and personable than our waiter. My husband and I are not chatty people but both have hospitality back grounds and we just both picked up that the waiter could care less. Wine list was very good. Salad that came with dinner was very good. The blue cheese dressing was excellent. We did see a lot of people try the The mother of burgers which we will try if we come back there. But we were out for a nice dinner since we were in Reno for one night only. I ordered the filet Oscar style. We definitely noticed it looked like it sat under the hot lights too long as the sauce was dried up and the sauce had no flavor. It did not taste like a Bearnaise or Hollandaise sauce we had ever had. The crab meat was large leg pieces and very good. But you do pay for it. Also noted that when i ordered a baked potato the waiter asked if I wanted Butter and Sour cream? When he brought it our on a cart he put both on my potato and served to me. But the container on cart had Chives also which I asked him," oh do you have chives"? He said yes, which was on the cart but never offered to me. My husband ordered the Rack of lamb which was good but was disappointed with the sauce as the description stated mint flavored but he said he could not taste the mint. We normally stay for a after dinner drink and dessert but just was not feeling it. Last time we were in Reno we ate at Harrahs Steakhouse and loved it!!!
Jesse our server was fantastic exceptional customer service made our special occasion memorable. Overall 5 stars
Amazing service Kesley and Cody are awesome.
Not the best steakhouse in Reno (we prefer Harrahs) but it is ok.
Prices are too high when there are better steakhouses at cheaper prices.
We have eaten here several times in the past and it is still the best prime rib we have had
including a very popular restaurant in San Francisco that is supposed to be the best prime rib anywhere. Serving staff was great also. We will definitely eat here again.
A gentleman fainted behind me after our main course was delivered. I assisted him to make sure he was ok. the staff at Sterling's was amazing and promptly assisted him, calling medical staff. The Maître de was very helpful, Our waiter offered to freshen up our meals and bring new ones if needed. In the end they picked up the tab for our drinks and dessert. The entire staff was so attentive to the gentleman and me, all the while doing so with compassion and concern. It did not cause disruption to other diners, since they were calm and gentle. GREAT JOB to all!
My Filet Mignon/Risotto/Scallop meal was very good. Unfortunately, my date's Roasted Rosemary Breast of Chicken was not appetizing. The chicken was dry and overcooked and the potatoes were very bland. She had me taste it and it was underwhelming indeed. My date was very shy and didn't want to trouble the staff, so I'm writing this review on her behalf just so it doesn't happen to anyone else, hopefully.
This would be my third time there. And I would have to say the meal was not that great but the service and ambulance were awesome
Wonderful service, excellent food, attentive floor manager. Special touch to have my husband's flowers waiting at the table for me. Class that I usually see only in a major metropolitan Will enjoy this again and again.
The restaurant was dark . for the price they charge the portion was skimpy. The table were too close
The service was impeccable from the hostess and the wait staff! The wine list was impressive but the signature cocktails fell a little short. The presentation of each entree was beautiful but the flavor just wasn’t there for any of us. We had two seafood dishes, a steak and a pasta between the four of us and while the potions were huge (you can totally share entrees) the flavor was bland and unimpressive. It certainly wasn’t bad food it just wasn’t WOW food. The service and ambiance made up for the mild flavored food and the dessert menu was full of fun tasty choices.