We dined here on the spur of the moment when in downtown Roanoke. We were surprised when we walked in because there was a big waiting area that was empty (it looked like the place wasn't open), but as we walked into the dining area we were pleasantly surprised at the lovely atmosphere. The food was very good, but in spite of being only one of two occupied tables, service was spotty. I had to get up and get the water pitcher to refill our glasses finally. (The server wasn't in the room with us unless she was serving something, which makes it hard to manage anything that isn't working out.) I had a grilled romaine salad that was good, although the dressing was a little tangy for me. My husband and I both had the Manhattan Clam Chowder (a tomato-based chowder) which was fresh tasting and good. My husband also had the braised beef entree which he described as outstanding (quite a compliment from him). I asked for an extra bit of bread to eat with my bowl of chowder, which was slow in coming, but I saved a few bites to eat with it. We shared the dessert that was pudding, vanilla wafers and butterscotch, which was also very yummy.
All in all, this was a very good meal and it's not that uncommon to have spotty service when you're just about the only person in the place (strangely enough), so I won't hold that against them.