Service was unreasonably slow and it wasn’t even busy. Our entrées came out before our appetizer, so we told them we didn’t want it anymore. We then order desserts and it took over 20 minutes for two desserts. We had to ask for drink refills which came right as we were leaving. I can comfortably say I’ll never revisit in my lifetime!
Service was excellent and servers were attentive and friendly. We went there for the prime rib and it was excellent. My wife would have liked a bake potato, but was not on the menu. I had the loaded mash potatoes, delicious. We will be back.
well we booked through open table and although I did add the number of guests coming I did call well in advance they were more than happy to add the additional guest but we booked it as a birthday and there wasn't any comments about that,some of the food was lukewarm however seem to be a fun environment and although we didn't stay past 9 it seemed like it would have been something fun
Good food, good service, reasonable prices. Responsive to our need to get the check so we'd be on time for the show.
Food was excellent. We had steak and it was cook absolutely perfectly! I would highly recommend this place for a casual dinner of date night. We went on a Wednesday and it was very quiet but was told the weekends can get a little crazy. We plan to come back.
Super slow service. Was with a party of 6 and it took over 50mins to get our food despite the place being pretty empty.
For a slow evening the service was extremely slow also, food was ok, a cut above "Bar Food"
Wonderful prime rib! Excellent service, they went out of their way to please. The atmosphere is fun and casual.
Love the variety of whisky, food is very good
Very disappointed with this place after reading reviews online. Service was nice but VERY slow, and there were less than 10 customers in the place. The kitchen was slow, and the bar was slower. Food was pretty average, but not priced that way, and it cane out luke warm but for the time it took to get it we didn't want to wait for a retry. And for a whiskey bar, the selection is wide, but for the price you don't even get a one finger pour...maybe a 1/3 finger. We ordered both a single malt scotch, and a domestic whiskey and both pours were pretty skimpy. Overall we were very underwhelmed and disappointed.
We were there before 9pm so I think it's a very different experience than if you went after that because it looked like they had two dance floors in there. However, the ambiance, food and service was all great.
Food good. Service lousy. Seating not good made us go into the bar for a table when many open and wanted to put a 370pund guy in a booth
We had a great time it wasn't too crowded and didn't feel " herded" in and out as we have in other places. The food was well prepared and displayed nicely. The staff kept the food fresh, the service was fantastic. Thanks for a wonderful Mother's Day event.
Great food and excellent environment
We had Mother's Day Brunch here. They served a buffet style. They had a carving station. The Prime rib was excellent. They had a omelet station too. The food selection was great for the price. Service was great and they even offered a photo booth which was free.
We came here for happy hour before a show at Tacoma Comedy Club. We plan to come again to try out their dinner menu. Food and service were great. It's quiet to moderate during happy hour, but energetic late night when they have the country music and dancing. Very clean, nice ambiance, well decorated too.
We had a great time at Steel Creek. Dinner and a dance lesson! I will definitely go back!
Was a new place for us to try in Tacoma area. Food was good and we were looking for a casual atmosphere and this place fit that goal.
I wish I would have ordered it just for the novelty! My Prime Rib was Prime Rib; always a safe choice. We were there 5pm on Friday and I think there were folks already staking out their seats for that night. There is also a mechanical bull...if there was any doubt it's a country western bar.
It took FOUR people to find our reservation. Are you kidding me? We had to wait 10 minutes to be seated, in virtually an empty restaurant, because the first three people didn't "see" it. Then, when the server came to take our order... She literally walked off to talk to three other servers as we were ordering.
The meat portion of the dinner was fine. The vegetables were soggy and over cooked.
It was 6 pm, and not at all
Busy. Not the best overall dining experience.
The food and service were very good. When we arrived, it was fairly quiet. But as the evening progressed, the noise level grew. By the time we left, it was getting difficult to carry on a conversation.
Great food and great entertainment. I took two step lessons with my fiance and the very minimal cover charge covers your first beer or well drink. Will be back.
my husband and I tried this place twice and the first time we went there the food was good and we really like it. We came back a second time because I thought it was a cool place and i really like the country music. However the second time I ordered the salmon instead of a steak and it was God Awful! it was a hard, dry, crumbly little piece of salmon and i had one taste and sent it back. My waitress was understanding and got me a prime rib dinner really fast but that wasn't good either. It was totally unflavored and bland. I asked for salt and pepper and I never got it. then we told out waitress we were in a hurry to leave because we had to pick up our kids and then she decides to start taking orders for a party of about 20. It was not a good experience and definitley not worth the drive it took for us to get there.
Went for an early dinner before a show at the Pantages. Food and drinks were reasonably priced, quality and quantity was sufficient. Would try again.
Wait staff was very attentive. Food was fantastic. Ambience was fine for family dining.
We have dined at the Steel Creek American Whiskey Company 4 times now and will certainly be back again. It's location 3 blocks from the Pantages and Rialto Theaters in downtown Tacoma makes it a perfect spot for dinner before a show. The menu isn't large but the meals we've had have all been well prepared and the service is friendly. Good spot for stopping by for a drink and to watch the night life after the concert as well.
The drink selection is always worth the trip. Their food is always top notch and very tasty. The line dancing is what most come for. Even if you are a beginner it is still a blast!
Thanks for such as great time to help celebrate my 21st birthday. Mom is a regular there, and it was definitely the place to go.
This place has alot going for it, but everyone in a management position act as if they don't care whether the restaurant success or fails. The wait staff have zero motivation to help out customers and disappear for lengthy stretches of time. It took over 30 minutes to get our appetizer. When we first arrived I made mention of some nice booths that were available, bit the greater took us all the way to the back away from a nice view and the comfy booths. Guess she didn't get the hint. The booth we did get was uncomfortable and hurt your knee's. The only thing they were quick to bring was drinks, bit the bar was only ten feet from us so not necessarily a real challenge. This place was only at about third capacity, but the reason for the delay on our food was quote, "that other big group put their order in before you". Really?! I'd hate to see this place at full capacity. The prime rib finally showed up and was near cold. The flatbread was sent back as it wasn't hardly cooked. The prime rib also had more fat than meat and was a skimpy 12 oz. All in all if they had the right management it has the potential to be a really nice place. Untill then consider it just another oversized country bar.
The service was great though we were there at 630 pm on Tuesday evening and wasn't very busy. The food was on par with Applebees, if you got it only warm. Our "starter" came out after the meals due to some confusion. Nice place though and great service.