Waiters are very attentive and friendly. Food is served very timely. No loud music, good enough for conversing with friends. If you want to get to know someone, it's an excellent spot. It's a very relaxing atmosphere.
Host and server worked together very well . Food was a cold, sad, disappointing mess. Fire the chef ASAP
I got engaged here and it’s just amazing best place to eat
4 diners 4 different steaks = 4 happy campers
We love the Staller Grill and come here often. Tonight was the worst service that we have ever experienced at this restaurant. It was early on a Sunday night, so we can’t blame it on crowds. Dinner took forever...causing us to miss two trains out of Penn. Here are the highlights: when the salad arrived WITHOUT salad dressing, I grabbed the waitresses’ attention. She replied, “Oh” and walked away...never to return with said dressing. When the plates were being cleared, we ordered coffee and tea. Our desserts arrived without our drinks. 20 minutes later, after the dessert dishes were cleared, our drinks arrived. It took another 20 minutes to get the check. Very disappointed this time.
Server was not attentive and didn’t attend to us at all. We asked for napkins and never received any. We was told we could only order from a certain menu but they didn’t have most of the items on it. Then when we did order the server changed our order to what she wanted and it was horrible.
The brunette hostess with an accent was very short with me on the phone and told me that even though I had made a reservation via open table, there was not room for us in the restaurant and it would be an hour wait for my family and I. We were celebrating a special occasion and were disappointed to find out we didn’t have any place to celebrate. Luckily, we found another place, that had a much more pleasant environment with a lower volume to chat
The worst service I have ever experienced.
My friends and I discovered Statler Grill through Groupon and decided to try it out for brunch. The food was okay. I ordered the steak and eggs, but the steak was undercooked. I asked for medium but it was basically rare. They took the same steak, threw it back on the grill, and it was still undercooked. They took the same steak back one more time, threw it on the grill again, and I just came to terms with the fact this is the closest to medium I’m going to get without them burning my steak. Melissa was our server and she was WONDERFUL! She made sure our mimosas were constantly filled and even bonded with us!
Good.. Manager was nice and friendly and food and drinks were very good too.
Good Service !
I would recommend the Statler !