This will be one of the bad news, good news reviews.
First visit to Stanford’s and likely last. First, was met in a non accommodating way by host. We arrived 15 minutes early and had reservation, but were told to wait, despite restaurant not being busy. Then we were seated as wait as walk in guest arriving after us, in need of same table size were seated ahead us.
This family dinner last was quickly becoming a forgettable dining experience. In Stanford’s defense, I hope they figure things out as the appetizers were as good as I have had anywhere. Unfortunately, that was the last good thing on the food front. 4 out 5 of our main courses were messed up. Everything that could be wrong was... Prime rib was cold first and then when delivered hot, it was unbelievable bland (dining guest wouldn’t eat, but dogs loved). Next, requested baked potato with everything on the side and instead got mashed potatoes. When they delivered bake potato, it had everything on it. Even the burger ordered without blue cheese had it included.
Clearly the kitchen was not running well last night.
The reason why I didn’t completely pan Stanford’s on this review is they tried make everything right by adjusting my bill, without me requesting it. Oddly, service was good when we got attention, but unfortunate the pace was too slow. Management did try, but the food at a restaurant is why you return. With all the other great choices in Walnut Creek, I wonder how long Stanford’s will be in business, if others experiences are as poor as my dining experience was.
Good food, and good service.
Enjoyed our dinners for the most part. I was disappointed with the house slaw today with my rib dinner. It usually is very tasty but this time it was a bit bitter and not very good tasting. Overall our dinner was very good. It was an enjoyable evening.
Stanford's in Walnut Creek is the most poorly managed restaurant that I have been to in many years. Consequently, our experience was poor. Food was mediocre at best, and overpriced for the lack of quality provided. Service was poor due to the lack of competent management. Our first visit to Stanfdord's. And our last.
We were very pleased with the customer service. We had a party of 12 and were very late for our 5:15 reservation as we had a hard time getting out of San Francisco. They held our table for us which was greatly appreciated.
The food was less than stellar and not worth the $631 we spent. I will not be returning.
The service was good, its a nice restaurant for a small get together.
The drinks and service were great. I would have expected a $30 7oz filet mignon to have been a much better cut and cooked properly all the way through. It wasnt any better than Outback. And the green beans were overcooked and drenched in oil. The prime rib was pretty good. It's a nice restaurant and we appreciated the ambiance, but a little disappointed in the food.
We have liked Stanfords, and have gone to several in Restaurants Unlimited chains over the years. Sadly, this one has seen better days and is in need of an update. The staff is friendly, and the food is ok, but the place is really dark, and in need of some cleaning, maintenance and repair. This is the second time we have been there where the air conditioning blasts freezing air in the middle of winter, and the dining area was not all that pleasant. We ended up cutting our meal short just to get outside where it was warmer and raining.
It used to be a really nice place to go, but now it seems they only use the middle room booths and the bar during the day, which are dark and not very private for conversations if more than a few people are there. We have been seated in the booths the last few times we have gone, and the main area in back seems to be not used. The last time we were seated there was in 2012.
We will still go, because there are a few items we enjoy, but we won't be recommending it for visitors any more. It probably has too much competition from the newer restaurants in the area to survive without a remodel and new energy. It would be nice to be able to see outside, have a little more natural light, and not freeze from the vents. The newer remodeled downtown area really makes this one look tired.
The updated menus seem to also be going for a lower-priced appetizer-deal crowd rather than the fine dining crowd, so maybe the demographic has changed and it is no longer for us. I hope they can update and stick around.
Disappointed in the special menu "steak tacos", which came without any side dish (menu mentioned a type of cole slaw but that was actually in the tacos themselves. Also, last time I was at Stanford's, a year ago, I used a gift card which after paying, was returned to me with $14 of money supposedly left on it. Yesterday our waitress said there was zero residual money left on the card, which makes me wonder if our waitress last time somehow stole that money yet returned the empty card with a statement showing the "should be" residual value. Very disturbing, and it makes me wonder if gift cards are really a bargain or not, if there is no way to double check the actual remaining value.