Staff was attentive upon arrival, sat us at a high top in a corner and offered to move us once they saw how crowded we were. Waitress was quick to bring water and take drink orders, offered lemons never arrived, we ordered a bottle of sparkling water, glasses were never provided, when water ran out there was never a refill despite asking twice. Fried mozzarella appetizer was much to heavily breaded, most of what was ordered sat uneaten on the plate. A sausage pizza was ordered, came as sausage and mushroom (my husband didn’t specify no mushrooms, his fault). They took the pizza back and made a sausage only pizza, by the time it was ready we were finished eating so he had it boxed to take home, they charged us in full for both pizzas. At conclusion of the meal the waitress took our card and took 15 minutes to return with our card/receipt. Everyone was very friendly, the food was disappointing.
consistently good with great service. fantastic ambience is perfect fora date.
My husband and I used to eat here frequently. A couple times a month, normally spending $150+ each time we visited.
I previously left a 5-star review. Today I'm changing it to 1-star and we will NEVER return again.
We ate here a couple nights ago. When my credit card bill came in the restaurant had charged me more than I had signed for. I also left a 20% tip which I routinely do. The overcharge was only $10 but it's the principle.
I called the restaurant WELL BEFORE lunch service and asked to speak with Greg, the owner. I was told he was in the kitchen and too busy to speak with me. I explained the situation to the lady who answered the phone and asked for a callback.
12 hours later NO CALL. I called my credit card company and they fixed the problem for me. I then called back asking for Greg again only to be told again that he was too busy to speak with me.
He called me the next day and was rude and insulting. He stated that "24 hours is plenty good enough for a business callback." If this man has that kind of disregard for his customers and their finances then what else is Spirito's disregarding.
This was a disgusting example of ZERO customer service skills or customer care.
I'll take my dining experiences to a business that cares about its customers!
We waited 90 minutes for good, didn’t receive our appetizer or wine and when food cane chicken was cold. Waitress was overwhelmed
We had reservations. They gave us a high table which was very small and uncomfortable.
Our waitress was terrible. It took her one hour and forty minutes to bring our dinner. There were two table next to us with a total of 6 people(four and two). They both were seated after us. Both tables had finished their food before ours was served.
Our waitress was very inattentive and most of the time she was no where to be found. Food was ok. Service was beyond terrible. The ratings do not allow for anything less than one star but ZERO is the real rating.
I have been there many times but will not be going back.
Great experience!! Excellent food, great ambiance. Large portions & great value.
We went because it was Restaurant week, ended up ordering off of the regular menu & my 11 year old son & I both loved it. We will definitely return. A hidden gem.
This restaurant has an old-school Italian feel and it attracts many repeat customers. The food is tasty and reasonably priced and it's not too difficult to get a reservation. Also, parking is plentiful.
Our waiter Mike was great, very friendly and a great waiter
Service was great. Food outstanding! Been here before and very consistent.
Excellent time and experience. Surprisingly sophisticated and simple at the same time.
Has it’s own parking lot which is very helpful. The food and desserts were very, very good.