I ordered the drunken noodle and specifically asked for there to be no basil. However basil was mixed in everywhere plus I kept eating hard chicken as if it was overcooked. Then when I tried to get the servers attention, she was nowhere to be found and never came over to ask how our food was. The server only came at the end to give us our bill. Worst service and food. Will never go to this location again!
The menu options are diverse & delicious. The seating upstairs is more comfortable than seating on the main floor, where tables are tightly packed.
Pad Thai Fried Rice was excellent, but the Spicy Lo Mein was terrible. Tasted just like chef boyardee from a can.
I went for lunch on a weekday. I had only appetizers of the vegetable roll & chicken roll, plus coconut sticky rice. The portions were healthy enough that I didn't want an entree. Prompt & professional service.
It was just perfect!!
Took my parents to try Thai food for the first time, they loved it.
This is one of my fav. Places to go for a quick bite.
The food and drinks were definetely amazing. Got the strawberry and guava martini and it was so good, and the thunder beef fried rice I think that's the name lol but it was so good that I will definely come back for that. Great vibe, music, decoration, and affordable as well but some disadvantage about the place is the fact that the menu is overwhelming therefore hard to make a quick choice, worst of all the wait time is insane, minimum wait is 15 minutes, which is very discouraging for a hungry bird, other than that very friendly and welcoming staff. Overall I would say it was a good experience but not the best.
Went with a friend for their lunch special. Great location to catch up, and have a tasty meal with no fuss or hassle. Service is efficient and cordial and the food is good and fresh. It is busy during lunch but a reservation in the 12 to 1 pm is helpful.
Dinner was great until the waitress demanded more money from us even though she barely made herself a presence at the table.
Food was delicious. Service was incredibly poor. You had to ask several times for something whether that was water, another drink, a napkin, etc. Plus you felt rushed as they brought out the main dish when you basically started your appetizer. Super crowded and they crammed in too many tables as you were sitting shoulder to shoulder with the table next to you. Put all that aside, and the bottom line is service is not friendly nor attentive. Not worth the money considering the food was very good.
The food was too salty. Was there for lunch. Ordered an eggplant dish with added beef. I could barely find the eggplant. The lunch included a free appetizer if you ordered an entree. This was a good value. Just be prepared to drink a lot of water.
The food was very disappointing, maybe the worst Thai food that I've had in NYC, but cheap.
Great lunch deals. For $10.50, I had some appetizer (steamed dumpling) and grilled pork chop. My friend had the whole porgy fish - quite big. Food was delicious.
Pleasant experience. Reasonably priced tasty food. Appetizer is included in the price of the entree. Service is efficient. It was pretty cold inside though due to the front door being opened frequently.
Service was horrific. Accidentally served us spring rolls w ice cream on top when we were supposed to have received cheesecake rolls. Neglected to bring plates for appetizers or utensils. Upon discuss the terrible service w the manager,
She was not helpful. Won't return.
I'd say this chain gets better press than it deserves. It's ok, at best. The food very ordinary. It's inexpensive, so that may be what is driving the reviews, but, you know, you get what you pay for.