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Sun - Thu 5:00PM - 5:15PM 7:45PM - 10:00PM
Fri 5:00PM - 5:45PM 7:45PM - 10:00PM
Sat 5:00PM - 5:15PM 7:45PM - 10:00PM
Spencer’s is considered a pretty upscale place to dine, so there are expectations for nice ambience, great quality of food, and efficient staff. My previous experiences at Spencer’s was great, had a pretty attentive staff and served us in a timely manner.
However... after today’s visit, I am just horrified with the service that I will not go back there again.
- Table setup: we were a party of 3 at a table for 4, failed to take away the extra set which left us with limited table space
- Mediocre food: Mashed potatoes were clearly sitting out because it hardened
- Horrible Service: Waiting for our waiter (or any) was so horrible that we actually spent our time tracking how long it took. There were no servers in sight when the hostess sat us and basically throughout the meal and afterwards. It took us at least 20 minutes to flag ANY servers to get waters and another 5 minutes before our server finally came to our table to take our orders. For some reason, started being more “present” while we were eating but “escaped” just as we finished. So, we had to wait 15 min. to flag just ANY servers for the bill and because the bill needed to be adjusted and needed parking validations, that took another 8 min. which at this point I am out of patience.
Hopefully for the sake of others this was an outlier “off” experienced, because I am not coming back here again.
We had a 5pm reservation on a Wednesday night. We had a little confusion finding the entrance due to the construction in the lobby of the hotel. After that we were seated right away and given the menus which contained a nice variety of appetizers, salads, and entrees. The server arrived immediately and was able to make some good recommendations on wine and appetizers. We selected the braised bacon and it was fantastic! I don't drink so I can't speak about the wine, but my associates seemed to enjoy it. Our dinner order was taken promptly. While waiting they served bread and butter as well - nice and warm, too! We had a few minutes to chat. It was early so not too many people in the place. Dinner arrived. I had the lamb chops with bordelaise (red wine based) sauce and it was perfectly cooked medium rare and a creative presentation as well. For the table (a group of 4) we also ordered the Hash Browns, Brussel Sprouts and Sautéed Mushrooms. The hash browns are very flavorful- there are green onions, bacon and sour cream - crispy on the outside but soft underneath. The veggies were also perfectly cooked and flavorful. My associates had a filet mignon, a rib eye steak and a scallop entree and everyone was raving about how good they were. We were so full that we opted to skip desert. The entrees averages about $47 each. The side dishes were extra $15-20 each, so this isn't a cheap meal, but it was worth it! Also, the restaurant does validate parking. if you self park it's free after validation. Valet ends up being $5 after validation.
Disappointing experience on New Year's Eve. Prix-fixe menu was not disclosed, hotel location was under renovation, also not disclosed.
Quiet atmosphere with Nice music background, Ambient lighting creating a perfect environment for Dining on my Grandson's Birthday.
It would have been nice if the wait staff would of came by and sang happy birthday to my 11 year old, who could of had his birthday dinner anywhere he wanted, he chose Spencers. I mentioned it in my reservation, I mentioned to the hostess and the wait staff. That part of the meal was very disappointing. We did enjoy the food, but it’s the little extras that would of made it more memorable for my 11 year old. We will see where he wants his 12th birthday dinner next year.
Great service and great people what more can you ask! The food was delicious, worth the wait. I will definitely come back here.
Rib eye was tough, garlic mashed potato was dry and seems like out from a box, mushrooms are bland and tiramisu was not fluffy and soft
Food was awesome, topped with the great service. Highly recommend. I'm considering their New Year's Eve special as well.
In terms of a steakhouse Spencer's is a good option, but not if you're looking for a high end dining experience. On this last trip the lobby of the hotel is in the middle of a major renovation, so the ambiance of the restaurant is affected. It also took us 4 requests from the wine list to find something they had in stock.
The steaks themselves are ok. They were well cooked, but I would question if they were truly dry aged as the menu suggested as I didn't get that flavor out of them. The ribeye was also cut on the thinner side compared to other steakhouses in the ahead. The service was ok, but had to flag down the server a couple times even though the restaurant was only half full.
We had an amazing dinner! Sat by the fireplace food was excellent! Service was very attentive!
Expensive but food was some of the best I have ever had out!
Spencer's private dining is perfect for events of all occasion from a corporate lunch to birthday dinner to a holiday party. We have two room options available.View Private Dining Details