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Daily 5:30PM - 6:30PM 9:00PM - 10:00PM
We visited for our anniversary. Our sever went above and beyond to make it a special evening. Our food was delicious. The service was excellent.
I was a bit apprehensive given that the restaurant is in a Hilton, but I was pleasantly surprised. The menu isn’t exactly innovative, but it was all cooked perfectly and was all tasty.
Service phenomenal. Thank you Sheldon.
Food tasted great, but menu very uninspiring. How does a chop house have only one chop?
No lamb chop? No pork chop or better yet wild boar? Just one chop choice-elk. Elk is great, but... It advertises as a chop house.
Service and ambiance were both very good to great, however 5 people and $1000 for overcooked steaks (3 out of 4 were medium to medium well when ordered medium rare) just was not something I can recommend. There are a number of high end steakhouses in the area, and almost all are a better value than this. Don't get me wrong, the meal was good, just not $200 a person good. (We did have 2 bottles of wine at ~$100 each and no desserts for full disclosure).
We ate here last year and had a phenomenal experience. This year it was very poor so we probably won’t be back. The menu was much smaller and imagine a steakhouse that doesn’t serve mushrooms?? Although our server was very friendly, for the cost of the meals we felt very underserved—- forgot ketchup, wine pours etc ... we thought this was a hidden gem but unfortunately Spencer’s seems to have fallen down tonight. For the money we don’t want a hit or miss experience.
Our waiter David was amazing!
Great food. VERY loud. Hard to have a conversation with anyone except For the person next to you.
The food was very good. Apps were terrific, the steaks were cooked exactly as ordered with just the right amount of char to add to the flavor. I can’t say enough about the sides. Finally a Mac and cheese with al dente pasta and not mush. Veggies very good. Only downside is that the bar did not have B&B and no brandy at all.
Awesome steaks! Super juicy and they melt in your mouth. Delicious sides and deserts too.
Food was very good and service was fantastic. The only thing I can say negative is the value is simply not there. Though the food was very good, I really can't justify the expense. Since it is in the hotel, convenience is likely the reason they are able to charge such high prices.
Very noisy but food and service were great.
My server was amazing!! Very nice place!
Omar was a spectacular server. Top notch food and top notch service.
Service was awful One hour to get out main meal!! For the price go somewhere else.
Wonderful menu, great service and very tasty food!
My wife and I really enjoyed my our experience at Spencer's. Our reservation was on time, the waiter was great. Now the whole food experience was off the chart good. There is absolutely nothing I can complain about during my whole experience there. The price a little pricey but I will not hesitate to return when I am back in the area. We look forward to returning.
Food was fantastic and they made exceptions for an autistic child (picky eater). Great service and great steaks.
Food and service were excellent.
The steak and lobster was delicious. Service was ok and a bit slow
We made reservations for 3 at 9 p.m., but we got to town earlier than expected, so around 8, I called to see if our reservation could be moved up.
The hostess said she could do 8:45. Now, OpenTable was giving 1,000 points for the 9 p.m. time slot, and only 100 for 8:45, but we were spending the night in Orlando to take a 5 a.m. flight the next day, so anything that got us to bed earlier was fine. I took the 8:45, and we arrived on the dot.
However, we were not seated until 9:10. We were not at the bar enjoying ourselves that extra 25 minutes, just sitting in chairs by the hostess stand. The delay was annoying—why let us change our time?—but the restaurant was full, and maybe they just miscalculated.
We ordered an appetizer and wine, and these came out promptly. Our server seemed nice and was joking with us. We ordered entrees, and that was the last we ever saw our waiter.
After about 45 minutes, my husband went to find a server and check on the entrees. They arrived several minutes later.
Now, the appetizer had been really good. The entrees were not.
My mom’s fish entree was okay, but my husband and I had ordered steaks, and we had both upgraded to have it Oscar style, with blue crab and bernaise.
What we actually got was crab doused in a lemon sauce. The flavors didn’t go together at all, and even after I scraped it to the side, I kept tasting lemon on my steak, which was otherwise cooked perfectly. My husband’s steak, however, was very tough.
No one ever came to check on us, and my husband had to get back up to find a server to get the bill. That also took forever, and only after pleading our early wake-up time, but I can’t fault the servers he spoke with, because none of them were assigned to our table. No one ever found our actual server. We were finally able to leave at 11:30.
This is the restaurant where we’d had our rehearsal dinner just 5 years earlier. It was a shame it didn’t remain great, and that we lost so much time (and our points).
Great food and service
Food was delicious and well prepared. Service was great.
Service was fast and friendly. Our steaks were hot and cooked exactly how we ordered them. Server was knowledgeable and answered any questions competently. Everything you should come to expect from a high quality steakhouse.
Expensive but delicious. Sheldon was a fantastic server.
One of the best steaks. Porterhouse for 2 special was excellent. Unfortunately they were short staffed but we weren't in any hurry. Felt sorry for our waitress who obviously had too many tables with no help at all. She was kind enough to give us a free dessert without even asking. Would recommend for a great steak.
Our server, Omar, was absolutely excellent! Food was beautifully presented and delicious. Pricey, but worth it for a special occasion.
Amazing dinner! AMAZING service!
Even we had a reservation and we got to the restaurant on time, we had to wait for another 10-15 minutes. No bar seat was available either. We also noticed that a table for us was available, but it was not being ready (with folks & knives and napkins, etc.) for 10 minutes. The food was all great but steak choices were small. For those who wish to eat variety of food with small amounts, the restaurant was not a choice. But what we had that night was good for our host & guests, and being the only female in the group, this ("variety") comment is just my personal opinion.
Knowing it was on Valentine's night, we should understand that the noise level was really high (means we felt "too noisy") for some business (but after-work) conversations. We wished it was a bit quieter so that we did not have to yell at each other, and we had easier time to listen to what our waiter explained us about the specialties of the night.
Anyway, overall, the restaurant was super and we enjoyed the meals. All so delicious!
Everything about this restaurant is top notch!!! The restaurant is it's own entity - it isn't part of the hotel restaurants. Excellent everything!! Try to get David as your waiter - excellent server!
Many tables had the same server problems
Lack of training
This was our 3rd time eating here and 2nd time being served by Jackie. It was myself, my husband and 10 yo son. I requested to be seated by the wine room and I got my request! We love staying at this Hilton and having dinner here at least one night! Hubby and I had the special of the evening; Filet Mignon with a broiled crab cake. Steaks are always cooked as ordered. The crab cake was flavorful, mostly blue crab lump meat, barely any fillers; delicious! The green beans (crisp) with garlic sauce were well seasoned, not too garlicky. The mashed potatoes just light, fluffy and perfectly seasoned. My son had 2 kids meal; the 4oz Filet and Cheeseburger with the green beans and mashed potatoes as well. He guzzled down 2 Shirley Temples and that prevented him from finishing his burger. Everything else, including his 1 scoop +1 the kitchen threw in of vanilla gelato he polished off. The creme brûlée here is heavenly; my husband’s favorite (he could only eat half)! Jackie always takes great care of us. Here Red Wine 🍷 recommendations were on point! We’ll be back again!
Super delicious well prepared food. Had the bourbon glazed salmon which was excellent and the elk chops that weren’t on the menu but offered as a special - they were spectacular!! And the Brussels sprout with caramelized bacon - a really great experience!
Great service and short wait, great for business.
Love this place, the food was really great but the noise level when this place is packed makes it VERY difficult to visit with others. I travel a lot for business and it’s one of the noisiest I’ve ever heard.
Fantastic steak. Had the boneless ribeye MR, properly cooked. Has lower expectations having spent majority of my life in NYC steakhouses, but a fantastic meal. Oysters Rockefeller also fantastic.
Derek was our server. He was pleasant and knowledgeable. The bone-in filet was fantastic!
I'd give 6 stars if I could for service. The staff here are excellent and understand great friendly service.
Service and management were excellent !
Food was good. Everything cooked properly. Steaks could have been tastier. All else was good.
Great place for a business or casual dinner. Food and service were fantastic. Will be returning soon.