Spencer's at the Waterfront

Spencer's at the Waterfront 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Amit

   多倫多1則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing food and excellent service! Will visit again!
   

   請問這對你有幫助嗎？

2. S

   Sherry

   多倫多2則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food, service and ambiance was great. Noise level was very loud. Could barely hear my spouse.
   

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3. LI

   LILYandESZY

   多倫多7則評論

   2.0

   在2天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 5
   4. 氛圍 4

   In all fairness, I'm a season traveler with relations to multiple eateries. We arrived for the specials at 5 pm. To our dismay, only 2 items out of 5 on the short list was available. Then we ordered apps off the main menu. Maple syrup fav missing on Brussels, Crab cakes were soggy, and the tempora shrimp was over cooked. I had to requested sauces and seasoning on the side as favor was deeply lacking in each bite. This is not the spot for those with a palette for taste, but each plate was well presented visually. The demographic along the waterfront is changing and the menu needs to reflect a new elevated zest in cuisine. I recommend Spencer's as great waterfront social spot for its selection of local wines, relaxing cocktails and french fries.
   

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4. E

   Effie

   多倫多2則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing food and service, will definitely be back!
   

   Spencer's at the Waterfront已在5天前回覆

   Thanks for joining us Effie, Jon
   

   請問這對你有幫助嗎？

5. M

   Michelle VIP

   多倫多190則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Kris was a really nice server. The Cornish head is really delicious as well as the Bronzino fish. The oysters were extremely fresh. This is a great location if you want to pretend your on a Caribbean island with a great view of the water.
   

   Spencer's at the Waterfront已在5天前回覆

   Thank you for the feedback, Jon
   

   請問這對你有幫助嗎？

6. H

   Helen

   多倫多1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great place, great food. Parking was a choillenge
   

   Spencer's at the Waterfront已在5天前回覆

   Great having you Helen. We are working on troubleshooting the parking, Jon
   

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7. w

   wisam

   多倫多1則評論

   3.0

   在6天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 2

   Waited 15 mins to be seated for a reservation already made and the seating given a bad location near entrance. Noticed others reservations were taken before us.
   

   Spencer's at the Waterfront已在5天前回覆

   Wisam, Thank you for reaching out to us to let us know about this. Please reach out to me via email - jon@spencers.ca I would love to connect about this. All the best, Jon
   

   請問這對你有幫助嗎？

8. S

   Stella VIP

   多倫多3則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   It’s good for the family party, I liked the brunch
   

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9. N

   Navdeep

   多倫多2則評論

   1.0

   在6天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   We recently made a reservation at Spencer to celebrate our wedding anniversary, based on a friend’s recommendation. Unfortunately, our experience was deeply disappointing from the very beginning. First, the restaurant does not offer private parking, which meant we spent nearly 20 minutes circling the area in search of a spot. This stressful start set the tone for the date. Upon arrival, we were greeted by front-of-house staff who seemed to lack even basic hospitality training. We were offered two highchairs at a cramped table, which felt unsuitable for a special occasion. When I politely requested a better table, I was told, “We’ll see what we can do.” After waiting for eight minutes without any update, I followed up, only to be informed that not only would we have to wait for another table to become available, but we’d also have to join the end of the existing waiting list-despite having a reservation. The restaurant itself was noisy, making it difficult to have a quiet conversation. Apart from the admittedly nice view, there was nothing about the ambiance or service that made the place feel special or inviting. Disheartened by the lack of attention and care, my wife and I decided to leave and celebrate at a nearby restaurant, where we were warmly welcomed and our special day was truly appreciated. We have booked many restaurants through OpenTable for special occasions, and all have gone above and beyond to make our anniversaries memorable, except for Spencer. Sadly, we never even had the chance to try the food, as the poor service overshadowed everything else. I would not recommend Spencer for any special occasion. If you value attentive service and a welcoming atmosphere, I suggest looking elsewhere.
   

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10. M

    Madison

    多倫多2則評論

    2.0

    在6天前用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 2
    4. 氛圍 5

    Everything was great up until I ordered the apricot crème brûlée. When the dish was served at our table, I noticed that it had oranges on it which I have an allergy too - I’m not anaphylaxis but it does make my tongue and throat sore. I apologized and told the girl that I didn’t know there was oranges on the dish and that I can’t eat it due to an allergy which she replied with “well I wish you would have told me that when you came through the door today”. I was kind of stunned and caught off guard at the attitude that I caught when I was apologetic. I’ve worked in restaurants for a large portion of my working life and I know how busy servers are, I wasn’t trying to make her do extra work which is why I apologized for having the allergy in the first place. She proceeded to tell me that orange is used in all the dishes at Spencer’s, and “you already ate some” even though I ordered a burger and fries. She never asked about any allergies at the table, nor did she ask if it was all citrus or just oranges, but when I asked to get the tiramisu, she quickly grabbed my dessert menu, (which was served with a lemon garnish of sorts) told me “ya you’re probably safest with that” then hurried away. She proceeded to ignore the table and didn’t say much to us the rest of the time until we paid the bill, from there I assume she realized that I still tipped her and she perked up a bit. Not sure if I’ll be returning but I figured you would appreciate the feedback, it just soured the whole experience. Thank you.
    

    Spencer's at the Waterfront已在5天前回覆

    Dear Madison, Thanks very much for letting me know about your experience. This is important information for me to know about. We do have a thorough and comprehensive allergy policy. I am sorry on behalf of the server for her attitude. I will look into this and follow up with my team member to provide this feedback. If you need anything, feel free to email me - jon@spencers.ca Again, thank you for joining us and for the feedback. I will address it. I wish you all the best, Jon
    

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